Jeep Liberty Complaints (2007)

703 consumer complaints on file.

#10303251January 29, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
POWER WINDOW REGULATORS KEEP BREAKING---VERY COSTLY REPAIR ONCE WARRANTY EXPIRES! WINDOWS FALL DOWN AND CANNOT BE RAISED WITHOUT SERVICE. THIS IS THE FOURTH INCIDENT. MANY OWNERS ARE IN NEED OF A PERMANENT FIX. THERE SHOULD BE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302075January 24, 2010
VISIBILITY
WE HAVE A 2007 JEEP LIBERTY AND THIS IS THE 3RD TIME IN 2 YEARS THAT WE WILL HAVE TO HAVE A WINDOW REGULATOR REPLACED. MY WIFE AND I CAME BACK TO THE CAR AND FOUND THE WINDOW DOWN ABOUT 3" WHEN WE TRIED TO ROLL IT BACK UP NOTHING HAPPENED. WE ATTEMPTED TO TAKE IT IN AROUND THE END OF OCTOBER BECAUSE IT WAS MAKING A GRINDING NOISE, BUT THE DEALERSHIP SAID THEY DID NOT HAVE TIME TO FIX IT THAT DAY. NOW OUR WARRANTY IS EXPIRED AND WE WILL HAVE TO PAY FOR THIS REPAIR. I FEEL JEEP NEEDS TO STEP UP TO THE PLATE AND RECALL THESE REGULATORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10300431January 20, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THIRD FAILURE - 2007 JEEP LIBERTY - WINDOW REGULATOR FAILS OFTEN. WIDOW REGULATOR FAILURE CREATES A DANGEROUS SITUATION IF DOOR IS JAMMED THUS SECONDARY METHOD OF EGRESS IS UNAVAILABLE. ALSO EXPENSIVE FIX: REPAIR IS OVER $600 PER WINDOW. REPAIRED WINDOWS (UP UNTIL MID-2009) REPAIRED WITH SAME DEFECTIVE REGULATOR AND WOULD FAIL AGAIN. NEW REGULATOR DESIGN CAME OUT MID-2009. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10300250January 19, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL*THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT ALL FOUR WINDOWS IN THE VEHICLE HAVE FALLEN INTO THE DOOR PANEL. THE VEHICLE WAS TAKEN TO THE DEALER ELEVEN TIMES. THE DEALER REPLACED THE REGULATOR AND THE GLASS ELEVEN TIMES. THE MANUFACTURER INFORMED THE CONTACT THAT SHE HAD TO PAY FOR EACH REPAIR. THE FAILURE MILEAGE WAS 18,000 AND THE CURRENT MILEAGE IS 41,000. UPDATED 02/17/10. *LJ UPDATED 02/18/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10300149January 18, 2010
VISIBILITY
2007 JEEP LIBERTY DRIVER'S WINDOW BINDS AND WON'T CLOSE. DEALER SAID WINDOW NEEDS A NEW REGULATOR AND HE HAD TO REPLACE A FEW A MONTH ON THIS MODEL CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10300041January 17, 2010
VISIBILITY
2007 JEEP LIBERTY. TO DATE WE HAVE REPLACED ALL 4-WINDOW REGULATORS DUE TO BECOMING INOPERATIVE OR STICKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299100January 12, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
MY REAR PASSENGER SIDE WINDOW FELL DOWN A FEW MONTHS AGO, I HAD THAT REPLACED WITH THE NEW AND IMPROVED REGULATOR AND WINDOW. THEN YESTERDAY THE FRONT PASSENGER SIDE FELL DOWN, THE WINDOW HAS NOT BEEN IN USE BECAUSE OF THE WEATHER FOR SOME TIME. I CALLED THE DEALER WHERE I PURCHASED THE CAR AND THEY GAVE ME A QUOTE OF OVER $500. IN THIS ECONOMY I DO NOT HAVE THE EXTRA MONEY TO HAVE THIS REPAIRED SO RIGHT NOW IT IS JIMMIED UP AND MY HUSBAND PUT A PIECE OF PLASTIC IN THERE SO IT DOES NOT FALL DOWN UNTIL WE HAVE THE EXTRA MONEY TO GET IT REPAIRED. I HAVE CALLED SEVERAL JEEP DEALERSHIPS AND THEY HAVE ALL TOLD ME THE SAME THING, THAT THIS IS AN ONGOING PROBLEM WITH THESE VEHICLES SO IF THE JEEP DEALER KNOWS THIS AND CHRYSLER KNOWS THIS WHY IS THERE NOT AND EFFECTIVE RECALL ON THIS. ONE DEALER TOLD ME THAT THERE USE TO BE A RECALL ON THIS BUT SINCE HAVE DISMISSED IT. I BELIEVE THAT THE CHRYSLER FOUNDATION NEEDS TO PAY FOR THIS AND ALL REPAIRS FOR THE FAULTY WINDOW REGULATOR AND THE NEW GLASS THEY NEED TO INSTALL. WE ALREADY PAY FOR THE VEHICLE ITSELF WHY SHOULD WE THE CONSUMERS PAY FOR FAULTY MATERIAL WHEN THIS IS ONGOING? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297333December 29, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I PURCHASED A 2007 JEEP LIBERTY IN 2008. IN OCTOBER 2009, THE WINDOW REGULATOR (THE CONTROL MECHANISM THAT ALLOWS MY WINDOW TO GO UP OR DOWN) ON MY REAR DRIVER SIDE WINDOW BROKE. I HAD IT DIAGNOSED BY THE CAR DEALER I PURCHASED THE VEHICLE FROM WHO WIRED THE BASE OF THE WINDOW TO THE DOOR FRAME TEMPORARILY TO PROTECT THE INTERIOR FROM THE ELEMENTS. MY WARRANTY EXPIRED BECAUSE I WAS OVER ON THE MILEAGE. I TOOK IT TO CHARLIES IN AUGUSTA, MAINE WHO STATED IT IS NOT ON RECALL, THEREFORE I WOULD BE REQUIRED TO HAVE THEM DIAGNOSE THE PROBLEM FOR A FEE BEFORE THEY WOULD FIX IT. THEN THE REPAIR WOULD COST APPROXIMATELY $300. THEN IN DECEMBER, 2009 THE FRONT DRIVER SIDE WINDOW REGULATOR BROKE. AGAIN, THE CAR DEALER I PURCHASED THE VEHICLE FROM WIRED THE BASE OF THE WINDOW TO THE DOOR FRAME, AS IT WAS SNOWING OUTSIDE, TO PROTECT THE INTERIOR FROM THE ELEMENTS. I SPOKE WITH AN EMPLOYEE AT NEWCASTLE CHRYSLER WHO STATED THEY HAVE REDESIGNED THE REGULATOR AND WINDOW BECAUSE OF THE PROBLEM AND NOT ONLY THE REGULATOR, BUT THE GLASS WOULD NEED TO BE REPLACED AS WELL AT A COST OF $357. I AM TOLD I CANNOT INSPECT MY VEHICLE, BECAUSE OF THE FRONT WINDOW NOT OPERATING PROPERLY, THAT IT IS A SAFETY ISSUE. I CONSIDER THE REAR WINDOW TO BE A SAFETY ISSUE AS WELL. IF A CHILD WERE IN A CHILD SEAT IN THE BACK SEAT AND THE WINDOW DOES NOT WORK PROPERLY, IT COULD BECOME HAZARDOUS. THEREFORE, I AM REQUESTING THIS BE INVESTIGATED AS SOON AS POSSIBLE AND AM LOOKING FORWARD TO RECEIVING A REPLY. YOU CAN CONTACT ME OR BY MAIL AT SUSAN BOURGET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297410December 29, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. IN OCTOBER OF 2009 THE LEFT REAR PASSENGER WINDOW REGULATOR FAILED. SHE TOOK THE VEHICLE TO THE DEALER, AND THE TECHNICIAN ADJUSTED THE BASE TO THE DOOR FRAME WITH A WIRE AS A TEMPORARY REPAIR. ON DECEMBER OF 2009 THE DRIVER-SIDE DOOR WINDOW REGULATOR ALSO FAILED. THE VEHICLE WAS OUT OF WARRANT, SO THE ESTIMATED COST FOR THE REPAIR WAS $300.00. THERE WAS A NEW RE-DESIGNED REGULATOR THAT COST $357.00. THE MANUFACTURER TOOK A REPORT 19184879. THE FAILURE MILEAGE WAS 80,000. THE CURRENT MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297182December 28, 2009
SERVICE BRAKES, HYDRAULIC
12/15/2009:2007JEEP LIBERTY:BRAKE PEDAL GOES ALL THE WAY TO THE FLOOR WHEN FIRST APPLYING,HAVE TO PUMP BRAKE REPEATEDLY TO GET GOOD BRAKE PEDAL. VEHICLE IS AT DODGE DEALERSHIP FOR 2 WEEKS. THEY'VE REPLACED MASTER CYLINDER, ABS SENSOR,ABS MOTOR, BRAKE LINES(FRONT AND REAR) CHECK CALIPERS AND BRAKE PADS (BOTH IN GOOD WORKING CONDITION) AND STILL CAN'T GET BRAKE PEDAL TO APPLY WHEN FIRST PRESSING ON IT. THE SERVICE DEPT. MANAGER DOESN'T KNOW WHAT ELSE TO DO AND HAS PUT IN A CALL TO JEEP TECHNICAL SERVICE. NOTE: THIS IS A RIGHT HAND DRIVE MAIL JEEP ORIGINAL FROM FACTORY. NO MODIFICATIONS HAVE BEEN DONE. JEEP IS OUT OF MILEAGE WARRANTY - 69,000 MILES AND I HAVE TO PAY FOR ALL REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296910December 24, 2009
VISIBILITY
DRIVER'S WINDOW BEGAN TO SLIDE ALMOST IMMEDIATELY AFTER PURCHASE IN DEC. 2008. BACK PASSENGER WINDOW STUCK ABOUT 2 INCHES DOWN AND THEN SUDDENLY CAME CRASHING DOWN WHILE I WAS ON THE INTERSTATE. IT NEARLY SCARED ME TO DEATH! THE BACK WINDOW IS IN THE DOOR. WE TRY TO KEEP THE WINDOW COVERED AND ARE NOT CURRENTLY DRIVING THE VEHICLE BECAUSE WE CAN'T AFFORD THE REPAIR RIGHT NOW. OCCASIONALLY THE WIND PULLS THE PROTECTIVE COVERING OFF, AND WE HAVE RAIN STAINS ON THE SEATS AS A RESULT. MY UNDERSTANDING IS THEY NO LONGER MAKE THIS REGULATOR BECAUSE IT IS FAULTY, SO THE GLASS HAVE TO BE REPLACED ALSO WITH THE NEW REGULATOR AT A COST OF ABOUT $500 PER WINDOW. THIS IS CRAZY FOR THE CONSUMER TO HAVE TO PAY FOR A FAULTY PRODUCT. I HAVE CONTACTED JEEP, BUT THEY DO NOT SEEM CONCERNED. I AM SHOCKED AND SADDENED TO FIND SO MANY COMPLAINTS ABOUT THE SAME THING AND FOR CHRYSLER/JEEP NOT BE HELD ACCOUNTABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296473December 20, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THIS ISSUE IS REGARDING MY JEEP LIBERTY '07 WINDOW REGULATOR. DRIVING FROM WORK AND I DECIDED TO OPEN MY REAR PASSENGER WINDOW AND IT MADE A CRACKING NOISE. I IMMEDIATELY STOPPED THE BUTTON FROM OPENING THE WINDOW FURTHER. I TRIED TO CLOSE IT AGAIN BUT IT IS JUST STUCK THERE. THIS IS THE 3RD TIME THAT I HAD THIS PROBLEM AND ALWAYS THAT SAME WINDOW. THE PRIOR EVENT WAS WHEN IT JUST STOPPED MOVING AND A FEW SECONDS AFTER THAT THE GLASS WINDOW JUST DROPPED INSIDE THE DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295847December 15, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE TWO REGULATORS ARE BROKEN IN THE TWO BACK WINDOWS OF MY 2007 JEEP LIBERTY. I HAD THE CAR ABOUT 4 MONTHS WHEN THE FIRST ONE BROKE. THE LAST ONE BROKE ABOUT 6 MONTHS LATER. ALSO, THE DRIVER'S SIDE WINDOW COMES OFF TRACK AND WHEN THE DEALERSHIP I BOUGHT IT FROM WAS OPEN THEY TOLD ME THAT THE NEW ONES THEY PUT IN DOES THE SAME THING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295856December 15, 2009
SEAT BELTS
THE SEAT BELT ON THE PASSENGER'S SIDE IN THE BACK SEAT DOES NOT BUCKLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295622December 14, 2009
VISIBILITY
MY DRIVERS SIDE WINDOW BEGAN TO STICK AND MOVE UP AND DOWN VERY SLOWLY ALL OF A SUDDEN ONE DAY. I DROVE MY JEEP TO THE STORE, AT WHICH TIME MY WINDOW WAS CORRECTLY IN PLACE. WHEN I CAME OUT APPROXIMATELY 15 MINUTES LATER MY WINDOW HAD SUNK ALL THE WAY INTO THE DOOR. I WAS TOLD BY MY MECHANIC THAT THE ERROR WAS WITH THE WINDOW REGULATOR. THIS IS AN EXTREMELY COMMON PROBLEM WITH JEEP LIBERTY OWNERS AND IT IS NOT ONLY VERY EXPENSIVE TO FIX, BUT IT IS A BIG SAFETY HAZARD WHEN WINDOWS DO NOT WORK PROPERLY. ESPECIALLY WHEN IT IS DECEMBER AND VERY COLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293773November 28, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION, TIRES:TREAD/BELT, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, TIRES
I OWN A 2007 JEEP LIBERTY LIMITED AT ANY GIVEN TIME WHILE DRIVING THE GEARS SEEM TO SLIP WHICH CAUSES THE SLIPPAGE LIGHT TO TURN ON . I'VE TAKEN TO SEVERAL JEEP GARAGES AND I'M TOLD IT'S NOT THE JEEP IT'S THE WAY I DRIVE THE JEEP THAT IS CAUSING THIS SLIPPAGE OF THE TIRES OR THE TRANSMISSION. CAN YOU HELP ME WITH THIS PROBLEM? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293582November 25, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2007 JEEP LIBERTY - THE MANUFACTURER REDESIGNED THE WINDOW REGULATOR, KNOWING FULL WELL IT WAS FAULTY. I AM NOW BEING TOLD BY LIBERTY OWNERS & LOCAL AUTO MECHANICS THAT THIS IS A COMMON DEFECT WITH THIS JEEP. WHEN I WENT TO REORDER THE ROTARY I WAS TOLD THAT I HAD NO OTHER OPTION BUT TO ORDER THE NEWLY REDESIGNED VERSION AND THAT VERSION REQUIRED A WINDOW REPLACEMENT & A LABEL THAT INDICATED THE WINDOW & REGULATOR HAD BEEN REPLACED. THE TOTAL COST IS $423.00. I AM A SINGLE GIRL ON A TIGHT BUDGET AND I BOUGHT THIS JEEP 3 MONTHS AGO, NOT REALIZING THAT ALL OF MY REGULATORS WOULD BREAK. TO DATE, MY DRIVER REGULATOR AND MY LEFT PASSENGER SIDE REGULATOR HAVE BROKE. I'M LOOKING AT $846.00 TO FIX THIS AND I BELIEVE THIS MANUFACTURER SHOULD HAVE RECALLED THIS PART. I AM GOING TO FILE A LAW SUIT AS WELL. I DO NOT HAVE THE MONEY TO REPLACE THESE WINDOWS; SO I'VE BEEN DUCT TAPING THEM SHUT. THE DUCT TAPE ONLY LASTS FOR A WEEK, SO IN BETWEEN, I FIND MYSELF TRYING TO HOLD THE WINDOW UP WHILE I'M DRIVING, SO IT DOESN'T FALL AND SMASH INSIDE THE PANEL, UNTIL I CAN GET TO MY HOME AND PUT NEW TAPE ON IT. THIS IS ABSOLUTELY RIDICULOUS THAT THE MANUFACTURER KNOWS THE GLASS WILL SHATTER, THAT'S WHY YOU HAVE TO REPLACE THE WINDOW AND YET NO RECALL? PLEASE GOVERNMENT OFFICIALS GET INVOLVED WITH THIS ONE AND HOLD THIS MANUFACTURE RESPONSIBLE!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292453November 17, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2007 JEEP LIBERTY WINDOW REGULATOR FAILED CAUSING WINDOW GLASS TO FALL INTO DOOR. VEHICLE WAS BEING OPERATED AT NORMAL SPEED ON A REGULAR HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292561November 17, 2009
VISIBILITY
REPLACED THE REAR POWER WINDOW REGULATOR AND GLASS FOR THE SECOND TIME THIS YEAR. THEY ASSURED ME IT WOULD NOT HAPPEN AGAIN AFTER THE FIRST REPAIR SINCE THEY USED AM IMPROVED PART. DEALER STATES THIS TIME JEEP KNOWS OF THIS DEFECT BUT "CAN'T FIND A SUPPLIER WITH DECENT PARTS" SO PEOPLE ARE FORCED TO MAKE THE SAME REPAIR OVER AND OVER. WHEN THIS HAPPENS, I AM UNABLE TO CLOSE THE WINDOW, CAUSING A SAFETY ISSUE WHEN DRIVING AND PARKING THE VEHICLE IN LOTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292619November 17, 2009
VISIBILITY
WINDOW REGULATOR,THE POWER WINDOW REGULATOR BROKE WHILE I WAS DRIVING,AND THE WINDOW ALMOST BROKE.NO ONE WAS TOUCHING THE WINDOW BUTTON. I BROUGHT MY JEEP LIBERTY TO THE DEALER TO HAVE THE PROBLEM FIXED. THE VEHICLE WAS UNDER WARRANTY STILL BUT AS IT TURNS OUT THE ORIGINAL REGULATOR IS NO LONGER AVAILABLE AND THE NEW REGULATOR WONT FIT ON MY EXISTING WINDOW. SO THE DEALER SAID THE WARRANTY WOULD COVER THE COST OF THE REGULATOR BUT I HAD TO PAY FOR THE NEW WINDOW AND LABOR,WHICH COST ME ABOUT 200. DOLLARSTHE WHOLE BILL WAS AROUND 454 DOLLARS. I HAVE HEARD OF SEVERAL PEOPLE THAT OWN JEEP LIBERTY'S AND THEY HAVE ALSO HAD WINDOW REGULATOR PROBLEMS. I THINK THIS SHOULD BE A DEALER RECALL ITEM CONSIDERING NOW YOU CANT EVEN GET THE ORIGINAL REGULATOR AND IN ORDER TO FIX IT YOU HAVE TO BUY A WINDOW. I FEEL LIKE I HAVE BEEN SCAMMED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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