Jeep Liberty Complaints (2004)

1,101 consumer complaints on file.

#11290232December 20, 2019
STEERING, SUSPENSION, WHEELS
MY STEERING WHEEL IS HARD TO TURN MAKES A LOUD NOISE SHEATHED MY CAR IS WARMED UP OR NOT IT HAS POWER STEERING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280763November 18, 2019
SUSPENSION
FRONT LOWER BALL JOINTS ARE DAMAGED. CAUSING A LOT OF NOISE AND IS SAFETY HAZARD WHILE DRIVING. JEEP DEALER STATED THE BALL JOINTS WERE REPLACED BACK IN 2007, 14 YEARS AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280764November 18, 2019
SUSPENSION
FRONT LOWER BALL JOINTS ARE DAMAGED. CAUSING A LOT OF NOISE AND IS A HAZARD WHILE DRIVING. JEEP DEALER STATED BALL JOINTS WERE REPLACED BACK IN 2007, 14 YEARS AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277157October 30, 2019
ENGINE
OIL PUMP WENT OUT AND OIL LIGHT IS ON AND STARTING TO MAKE NOISES IN THE TOP END.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270047October 21, 2019
FUEL/PROPULSION SYSTEM
THE VEHICLE DIES AFTER FILLING IT UP WITH FUEL. IT HAS NOW HAPPENED TO US MULTIPLE TIMES, FROM WHAT I HAVE BEEN READING IT HAS BEEN HAPPENING TO LOTS OF OTHER PEOPLE WITH JEEPS/CHRYSLERS AS WELL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269336October 18, 2019
SUSPENSION
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. AS THE CONTACT WAS PULLING INTO HER DRIVEWAY, THE LOWER BALL JOINT DISCONNECTED FROM THE VEHICLE. THE VEHICLE WAS LOWERED ONTO THE TIRES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LOWER BALL JOINT WAS UNABLE TO BE OILED, WHICH CAUSED THEM TO LOOSEN AND DETACH FROM THE VEHICLE. THE VEHICLE WAS REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269193October 17, 2019
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING 20 MPH, THE REAR PASSENGER WINDOW REGULATOR FELL UNEXPECTEDLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE FRONT PASSENGER AND DRIVER SIDE WINDOW REGULATORS WERE PREVIOUSLY REPLACED. THE VEHICLE WAS TAKEN TO MCHUGH CHRYSLER DODGE & JEEP (LOCATED AT 3420 MAPLE AVE, ZANESVILLE, OHIO 43701,(740) 453-0663), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257310September 23, 2019
TIRES, TIRES:SIDEWALL
TIRE PRESSURE IN ALL VEHICLE AND TRAILER TIRES CHECKED PRIOR TO DEPARTURE ON 270 MILE TRIP. DRIVING 10 MPH UNDER SPEED LIMIT IN RIGHT INTERSTATE LANE WHEN, WITHOUT WARNING, SIDEWALL OF THE HANKOOK DYNAPRO AT/M TIRE BLEW OUT. TIRE MOUNTED ON VEHICLE'S RIGHT REAR. NO BRAKE APPLIED. VEHICLE'S RAPID LOSS OF SPEED AND INSTABILITY CAUSED TRAILER TO GO OUT OF CONTROL DESPITE NEW ANTISWAY BAR. VEHICLE PULLED/TURNED RAPIDLY TO THE RIGHT, LEAVING THE ROADWAY TRAVELING APPROXIMATELY 80' BEFORE COMING TO REST 90 TO THE ROADWAY IN THE DITCH. TRAILER BROKE FREE FROM VEHICLE DESPITE SAFETY CHAINS, ANTISWAY BAR, AND BALL LEVER LOCKED WITH PADLOCK. PADLOCK BODY WAS BROKEN BY THE BREAKAWAY AS WERE THE SAFETY CHAINS. ANTISWAY BAR RECEIVED AN APPROXIMATELY 30 CURVE TO THE BRAKING BAR (REESE BRAND). VIOLENT WHIPPING MOTION (RECORDED ON FRONT AND REAR DASHCAM CAMERAS AND BY WITNESSES) CAUSED MAJOR DAMAGE TO THE REAR OF THE VEHICLE WHEN IMPACTED BY THE TRAILER. TRAILER RECEIVED SOME FRONT BODY DAMAGE. FAILED TIRE HAS BEEN RETAINED. SPARE TIRE INSTALLED ON SITE. TIRES WERE A SET ALL WITH 8/32 TREAD. (NEW THESE TIRES HAD 11/32) TIRES WERE INSTALLED JUST UNDER 2 YEARS AGO. I HAVE INSTALLATION INVOICE FOUR 4 TIRE INSTALLATION. ILLINOIS STATE POLICE RESPONDED IMMEDIATELY TO INVESTIGATE. TROOPER CRABTREE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11253509September 5, 2019
FUEL/PROPULSION SYSTEM
ON SEPT. 2, 2019 WHILE DRIVING ON ROUTE 23 OUR 2004 JEEP LIBERTY'S GAS TANK BROKE OFF AND WE DRAGGED IT DOWN THE ROAD WITH GAS POURING OUT, ANOTHER DRIVER ALERTED US THAT THE GAS TANK WAS DRAGGING. IF A SPARK HAPPENED WE WOULD HAVE BEEN SET ON FIRE. THE POLICE AND FIRE DEPARTMENT WERE CALLED AND OUR CAR WAS TOWED TO A REPAIR SHOP. I SAW A RECALL #18V278000 ONLINE TODAY 09/05/19, WE WERE NEVER NOTIFIED OF THIS RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253317September 4, 2019
STEERING, WHEELS, UNKNOWN OR OTHER
MANUFACTURERS RECALL: MY VEHICLE MAKES A SERIOUS VIBRATION IN THE STEERING WHEEL AND A LOUD HUMMING NOISE WHEN I DRIVE DOWN THE ROAD. IT PULLS TO THE RIGHT TERRIBLY AND WEARS OOT MY TIRES CONSTANTLY. IT FISH TALES WHEN I ACCELERATE THE GAS PETAL AND ALSO WHEN I TAKE MY FOOT OFF OF THE GAS. IT WALKS THE ROAD. AND FEELS UNSTABLE WHEN U REACH 60MPH. IT FEELS VERY UNSAFE AND DOES IT'S OWN THING WHEN WE ARE DRIVING . IT JUST GOES ALL OVER THE ROAD .THE RESULTS ARE THE SAME WHETHER IT'S BEING DRIVEN IN THE CITY OR HIGHWAY. UNPREDICTABLE MY VEHICLE HAS BEEN RECALLED BY CHRYSLER U38 IS THE RECALL NUMBER AND IT'S OFF THE RECALL EXPANSION OF 12V-085
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252172August 29, 2019
SUSPENSION
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT NOTICED THAT THE INSIDE OF THE TIRES WERE WORN. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO STATED THAT THE LOWER CONTROL ARM AND BALL JOINTS WERE SEPARATED AND NEEDED TO BE REPLACED AS SOON AS POSSIBLE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THERE WERE NO RECALLS AND SUGGESTED THE CONTACT CALL NHTSA. THE FAILURE MILEAGE WAS 153,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246218August 24, 2019
UNKNOWN OR OTHER
DRIVING ON A CITY STREET, WINDOW REGULATOR/LIFT ON FRONT PASSENGER SIDE BROKE FOR SECOND TIME. WINDOW SUDDENLY DROPS COMPLETELY DOWN INTO DOOR LEAVING PASSENGER AND INTERIOR OF VEHICLE COMPLETELY EXPOSED TO ELEMENTS. ONLINE SEARCH REVEALS COMMON PROBLEM FOR A NUMBER OF YEARS FOR JEEP LIBERTY, WITH REPAIRS BEING MADE BY JEEP WITH SAME FAULTY PART AND BEING CHARGED FOR REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245818August 22, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE BRAKE PEDAL SEIZED WITHOUT WARNING WHILE DRIVING AT ANY SPEED. THE CONTACT STATED THAT THE BRAKE PEDAL WOULD STICK WHEN DEPRESSED AND WOULD NOT MOVE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT NO FAILURE WAS FOUND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244769August 18, 2019
ELECTRICAL SYSTEM, ENGINE
JEEP WAS SHUT OFF AND IN PARK IN PARKING LOT WHEN FLAMES WERE SEEN COMING OUT FROM UNDER THE HOOD. BY THE TIME THE FIRE DEPT. ARRIVED, THE FIRE HAD STARTED TO BREACH THE FIREWALL IN THE FRONT OF THE JEEP.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11233891July 22, 2019
UNKNOWN OR OTHER
CODE P0765 UNDERDRIVE SOLENOID CIR TRANSMISSION ISSUE. P0700 AND P0755. CHECK ENGINE LIGHT IS CURRENTLY ON TOO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229015July 2, 2019
SUSPENSION
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE THE DRIVER WAS AT A STOP LIGHT AND PREPARING TO MAKE A LEFT TURN, THE REAR END OF THE VEHICLE STARTED TO SLIDE, THE DRIVER WAS ATTEMPTING TO GAIN CONTROL OF THE WHEEL BUT CRASHED IN A DITCH. THE DRIVER AND FRONT PASSENGER DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE A CHECK COURTESY INSPECTION WAS COMPLETED. THE RESULTS WERE UNKNOWN. THE VEHICLE WAS NOT REPAIRED. IN ADDITION ON ANOTHER OCCASION, THE CONTACT STATED THAT WHILE COMING ONTO A FREEWAY AND WAS MERGING INTO TRAFFIC, THE VEHICLE CIRCLED TO THE RIGHT AND THE REAR END WAS VEERING TO THE RIGHT. THE CONTACT DID A COMPLETE CIRCLE AND RELEASED THE ACCELERATOR PEDAL. THE CONTACT COASTED TO THE SIDE OF THE ROAD AND WAITED BEFORE PROCEEDING TO DRIVE. THE DEALER AND THE MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 139,455.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11221645June 21, 2019
SERVICE BRAKES
BRAKES LOCKUP WITHOUT ANY NOTICE, IT HAPPENED WHILE DRIVING DOWN THE HIGHWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220956June 18, 2019
STEERING, SUSPENSION, WHEELS
TURNING WITH NOISE ON THE FREEWAY AND STREET. CLICKING WHEN PUSHING BRAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219603June 12, 2019
SUSPENSION
TL* THE CONTACT OWNED A 2004 JEEP LIBERTY. THE CONTACT STATED WHILE DRIVING 20 MPH DOWN ON AN INCLINE, WHEN SHE LOST CONTROL OF THE VEHICLE AND CRASHED THE FRONT DRIVER SIDE INTO A WALL. THE AIR BAG DID DEPLOY. THE CONTACT SUSTAINED 2 BROKEN RIBS, COLLAR BONE, RIGHT HAND AND NECK INJURIES. ALL INJURIES REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO IMPOUND LOT. THE VEHICLE WAS NOT TAKEN TO DEALER OR AN INDEPENDENT MECHANIC. THE VEHICLE WAS DESTROYED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 181,000. *TT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11217825June 4, 2019
STRUCTURE:BODY, SUSPENSION
TAKATA RECALL LOWER CONTROL ARM BROKE BALL JOINT. ENHANCED CORROSION, 150K MILES CAR WAS IN REVERSE AT A GAS STATION AND THE CAR SHIFTED DOWNWARDS NO WARNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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