Jeep Liberty Complaints (2002)

1,808 consumer complaints on file.

#11062575January 13, 2018
AIR BAGS
NOTICED A SPLIT IN PASSENGER SIDE AIR BAG AFTER I BOUGHT USED CAR AIR BAG LIGHT CAME ON IN DASH .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056743December 27, 2017
SUSPENSION, UNKNOWN OR OTHER
HEAT IS NOT WORKING IT THROWS OUT COOL/COLD AIR. I HAVE NOTICED THAT THERE HAVE BEEN MANY LIBERTY OWNERS WITH THE SAME COMPLAINT. IT IS A PAIN SINCE I HAVE TWO YOUNG CHILDREN AND THE CAR IS SO COLD YOU CAN SEE EVERYONE'S BREATH. I'VE HAD THE RADIATOR FLUSHED AND HAD A FEW THINGS CHECKED AND STILL NO HEAT. OVER THE SUMMER I HAD THE A/C FIXED BECAUSE IT STARTED THROWING OUT HOT AIR. THIS SEEMS TO BE A COMMON PROBLEM WITH THIS CAR AND I'M SURPRISED IT HAS NOT BEEN RECALLED. THE CAR IS DRIVEN ON A DAILY BASIS IN NEW JERSEY. CAR IS MOSTLY DRIVEN ON CITY STREETS AND OCASIONAL HIGHWAY. MY JEEP WAS TAKEN TO THE DEALER FOR RECALLS, BUT LOOKING FOR RECALLS TO SEE IF THERE WAS ANYTHING FOR THE HEAT I NOTICED THERE WAS A RECALL FOR THE CONTROL ATMS/BUSHINGS. I WAS NEVER TOLD ABOUT THIS RECALL AND NOTHING WAS DONE AT THE DEALER. LAST MONTH DRIVING ONE OF MY BUSHINGS BROKE WHILE I WAS DRIVING AND I LOST A WHEEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054054December 11, 2017
ENGINE
ALTERNATOR FAILED WHICH CAUSED THE VEHICLE TO STALL AT AN INTERSECTION WHILE DRIVING IN HIGHWAY TRAFFIC. VEHICLE WAS TOWED AND ALTERNATOR REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053830December 11, 2017
ELECTRICAL SYSTEM
THIS PAST MAY, MY AIR BAG SENSOR LIGHT KEPT COMING ON AND STAYING ON. I BROUGHT THE CAR TO MY LOCAL JEEP DEALER. THEY DIAGNOSED A FAULTY IMPACT SENSOR, LEFT SIDE AND REPLACED IT AT A COST TO ME OF $297.10. TODAY, SIX MONTHS EXACTLY AFTER THAT VISIT, THE AIR BAG LIGHT CAME ON AND STAYED ON. I AM BRINGING IT IN TO BE LOOKED AT TOMORROW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043387November 5, 2017
ENGINE
MY HUSBAND AND I DROVE MY 2002 JEEP LIBERTY TO DINNER AND WHILE DRIVING BACK HOME, WITHOUT ANY NOTICE, THE CAR STARTED BLOWING HEAVY SMOKE FROM THE EXHAUST PIPES. THEN IT COMPLETELY DIED, STOPPED! NO CHECK ENGINE LIGHT, NO CHECK OIL LIGHT AND NO WARNING WHATSOEVER! I NOW HAVE THIS VEHICLE SITTING IN MY GARAGE BECAUSE IT'S GOING TO COST US APPROXIMATELY $5000.00 TO FIX. WHILE RESEARCHING THIS ISSUE ON THE INTERNET, THIS ISSUE WITH THE ENGINE JUST STOPPING, HAS HAPPENED TO HUNDREDS OF OTHER PEOPLE THAT OWN THIS SAME VEHICLE. I HAVE NOT FOUND ANYONE THAT FEELS IT'S WORTH FIXING. ALL INTERNET REVIEWS LEAD ME TO BELIEVE THAT IF REPLACED, IT WILL HAPPEN AGAIN. WHY ISN'T CHRYSLER MADE ACCOUNTABLE?? THEY KNOW THEY GOT AWAY WITH SELLING A LEMON! THIS COULD POTENTIALLY BECOME A SAFETY ISSUE, IF SOMEONE IS DRIVING ON THE EXPRESSWAY AND THE ENGINE JUST STOPS AS MINE DID! CHRYSLER SHOULD BE FORCED TO RECALL THE ENGINE OR GIVE BACK SOME SORT OF COMPENSATION TO EVERYONE THAT HAS HAD THIS ISSUE. CAN'T BELIEVE, THAT AFTER SO MANY COMPLAINTS, THE GOVERNMENT OR BETTER BUSINESS BUREAU, HAVE NOT GOTTEN INVOLVED IN FORCING A RECALL FOR THIS 3.7 ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041648October 31, 2017
ENGINE
MOTOR WENT OUT WITH NO WARNING......REPLACED. AFTER 7K MILES.....MOTOR WENT OUT AGAIN. THE WARRANTY COMPANY FOR THE MOTOR ACTS AS IF THEY DID NOT KNOW THE MOTORS CONSTANTLY GO OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023474September 14, 2017
AIR BAGS
AIR BAG LIGHT COMES ON INTERMITTENTLY. I HAD THE R06/NHTSA 15V-046 RECALL FOR THE ORC COMPLETED ON 9/14/17 AND THE LIGHT STILL COMES ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11018871August 22, 2017
STEERING, SUSPENSION, WHEELS
THE LOWER BALL JOINT SHEARED OFF CAUSING THE WHEEL TO FALL CAUSING THE BOTTOM OF THE BALL JOINT TO LAND ON THE RIM. THUS CUTTING THE RIM ALL THE WAY AROUND IT OFF AND PUNCTURING THE TIRE. THUS CAUSING THE VEHICLE TO SLIDE TO A STOP AT 50 MILES AN HOUR WITH A SKID MARK. THUS HAVING TO CALL FOR A TOW TRUCK TO PICK IT UP. LUCKILY NO ONE WAS HURT. THE VEHICLE WAS ON A OFF RAMP OF A FREEWAY TO A ON RAMP OVER PASS OF ANOTHER FREEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11018914August 22, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AT WOODSTOCK GARAGE 601 N MAIN ST, WOODSTOCK, VA 22664 BUT THE REMEDY FAILED TO REPAIR THE VEHICLE AS THE AIR BAG WARNING LIGHT STARTED ILLUMINATING AFTER THE REMEDY REPAIRS. THE CONTACT STATED THAT ONLY THE AIR BAG MODULE WAS REPLACED AND NOT THE FRONT SENSORS. THE VEHICLE WAS NOT TAKEN BACK TO WOODSTOCK GARAGE FOR AN AIR BAG WARNING LIGHT DIAGNOSIS/REPAIRS. THE CONTACT STATED THAT VEHICLE FAILED STATE INSPECTION AND WAS INFORMED TO HAVE THE FRONT IMPACT SENSORS REPLACED. THE VEHICLE WAS TAKEN TO MARLOW MOTOR COMPANY LOCATED AT 707 N COMMERCE AVE, FRONT ROYAL, VA 22630 (540) 635-4158 WHERE THE VEHICLE WAS NOT DIAGNOSED DUE TO THE DIAGNOSTIC FEES AND THE CONTACT WAS INFORMED SHE WOULD HAVE TO PAY FOR THE FRONT IMPACT SENSORS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT DID NOT OFFER ANY FURTHER ASSISTANCE AS THE VEHICLE WAS ALREADY SERVICED UNDER A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 136,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014853August 12, 2017
AIR BAGS
THE AIRBAG LIGHT COME ON AND OFF ON A REGULAR BASES AFTER STSRTING THE CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012519August 3, 2017
ENGINE, AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING 35 MPH, THE AIR BAG AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. IN ADDITION, THE AIR BAG INDICATOR ILLUMINATED INTERMITTENTLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AROUND MARCH OF 2015. THE DEALER (MAJOR WORLD, 43-40 NORTHERN BLVD, LONG ISLAND CITY, NY, 11101) WAS CONTACTED AT 866-614-2884 AND STATED THAT THE EARLIEST THEY COULD ACCOMMODATE TO DIAGNOSE THE VEHICLE AND SCHEDULE AN APPOINTMENT WAS A MONTH AWAY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 157,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010853July 26, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING 35 MPH, THE DRIVER'S AIR BAG DEPLOYED WITHOUT WARNING OR IMPACT. THE VEHICLE WAS TOWED TO A LOCAL DEALER (JOHN GREENE CHRYSLER DODGE JEEP, LOCATED AT 910 JAMESTOWN RD MORGANTOWN, NC 28655). THE DEALER ADVISED THE CONTACT TO CALL THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT SUSTAINED A SCAR ON HER NECK AND BRUISES AND BURNS TO THE UPPER BODY. MEDICAL ATTENTION WAS PROVIDED BY THE CONTACT'S PRIMARY PHYSICIAN. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WERE NOT RESPONSIBLE. THE MANUFACTURER ADVISED THE CONTACT TO FOLLOW-UP WITH THE INSURANCE COMPANY. THE FAILURE MILEAGE WAS 118,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11004138July 10, 2017
EQUIPMENT
MY 2002 JEEP LIBERTY, RARELY DRIVEN PAST 3 YEARS, HAS HAD TO HAVE THE IGNITION SWITCH REPLACED 3 TIMES AS OF THIS WEEK. I CAN NOT UNDERSTAND WHY YOUR DEPARTMENT ENFORCED TO REPLACE SO MANY JEEP IGNITION SWITCH'S TO NOT THINK THEY DID NOT HAVE INFERIOR PRODUCTS ON THE LIBERTY'S AS WELL. THE KEYS SLIDE RIGHT OUT OF THE IGNITION RATHER THE VEHICLE IS IN DRIVE MOTION OR PARKED, ON OR OFF, DOESN'T MATTER AND THERE ARE COMPLAINTS ALL OVER THE WEB AS TO SAME ISSUE. I UNDERSTAND THE ISSUE NEEDS TO BE REPORTED TO YOU TO MAKE OFFICIAL, HOWEVER, CHRYSLER'S LACK OF COOPERATIVENESS ALONE, I WOULD THINK ENOUGH TO BE DUE CAUSE TO UMBRELLA JEEPS OF ALL MODELS AND GET THEM ALL ENFORCED AROUND THE SAME TIME FRAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003191July 5, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO POAGE CHRYSLER DODGE JEEP, INC. (900 CLINIC RD, HANNIBAL, MO 63401 (573) 221-7313), BUT DIAGNOSTIC TESTING COULD NOT BE COMPLETED BECAUSE THERE WAS NO RECALL ON THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 174,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000603June 22, 2017
ENGINE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING 30 MPH, THE VEHICLE BEGAN TO JERK FORWARD INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE VALVE SEALS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 173,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992632June 1, 2017
AIR BAGS, SERVICE BRAKES, ELECTRICAL SYSTEM
AIRBAG LIGHT CONTINUES TO APPEAR ON AND OFF EVEN THOUGH RECALL M35 WAS PERFORMED. 06/17 ROTORS HAD TO BE REPLACED ALONG WITH BRAKE PADS. 04/15 PASSENGER SIDE FRONT WINDOW REGULATOR REPAIRED 04/13. NOT WORKING PROPERLY AGAIN. A/C CONDENSER REPLACED 04/13. NOT WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991230May 23, 2017
AIR BAGS, ENGINE, POWER TRAIN
MY ENGINE FAILED LIKE MOST PEOPLE WITH A 2002 ENGINE THAT I HAVE SPOKEN WITH. THIS WAS A BAD YEAR FOR THESE ENGINES SO I CAN NOT UNDERSTAND WHY THEY WERE NOT RECALLED. EVERY MECHANIC KNOWS THESE ENGINES WOULD FAIL FOR NO REASON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985644May 14, 2017
AIR BAGS
AIRBAG LIGHT RANDOMLY COMES ON AND OFF! AFTER I WENT TO THE DEALER FOR AIRBAG CONTROL MODULE NEEDED TO BE REPLACED DUE TO A RECALL, WHICH IS FREE REPAIR, BUT AFTER THE REPAIR, THE AIRBAG LIGHT IS OFF/ON THE DEALER SAID THAT I HAVE TO PAY $199 TO FIX THE DIAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979862April 21, 2017
SUSPENSION, WHEELS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE MAKING A RIGHT TURN AT 5 MPH, THE CONTACT HEARD AN ABNORMAL NOISE. IT WAS DISCOVERED THAT THE LOWER BALL JOINT FRACTURED AND THE WHEEL WAS BENT AT A 45 DEGREE ANGLE. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF FAILURE. THE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969224March 29, 2017
ENGINE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE STEERING SEIZED AND THE VEHICLE COULD NOT BE MOVED DUE TO OVERHEATING. WHILE THE VEHICLE WAS BEING DRIVEN 25 MPH, THE TEMPERATURE GAUGE DID NOT INDICATE THAT THE VEHICLE WAS GOING TO OVERHEAT AND THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THERE WAS NO STEAM OR SMOKE COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS DEFECTIVE, THE COOLANT RESERVOIR WAS DAMAGED, AND THE TEMPERATURE GAUGE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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