Jeep Liberty Complaints (2002)

1,808 consumer complaints on file.

#10555538December 10, 2013
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I HAVE NOW HAD 6 WINDOW REGULATORS FAIL ON MY 2002 JEEP LIBERTY LE. THE MAJOR SAFETY ISSUE IS WITH REGARD TO PERSONAL PROPERTY AND THEFT AS IT IS NOW IMPOSSIBLE TO SECURE THE VEHICLE IF NOT IN A LOCKED, PRIVATE GARAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554716December 3, 2013
AIR BAGS
THE AIR BAG LIGHT ON MY DASHBOARD CONTINUOUSLY GOES ON AND OFF WHILE DRIVING. I TOOK IT TO MY DEALERSHIP, TEMPE JEEP IN ARIZONA,ON 10/04/2012 AND WAS TOLD THEY COULD NOT DUPLICATE THE ISSUE. THEY ALSO STATED THAT THERE WAS NO RECORD OF THE INCIDENTS IN THE TRUCK'S COMPUTER SYSTEM. I KNOW A RECALL EXISTS FOR 2002 JEEP LIBERTY'S, BUT ACCORDING TO THE DEALER MY VIN IS NOT WITHIN THE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554717December 3, 2013
AIR BAGS
THE AIR BAG LIGHT ON MY DASHBOARD CONTINUOUSLY GOES ON AND OFF WHILE DRIVING. I TOOK IT TO MY DEALERSHIP, TEMPE JEEP IN ARIZONA,ON 10/04/2012 AND WAS TOLD THEY COULD NOT DUPLICATE THE ISSUE. THEY ALSO STATED THAT THERE WAS NO RECORD OF THE INCIDENTS IN THE TRUCK'S COMPUTER SYSTEM. I KNOW A RECALL EXISTS FOR 2002 JEEP LIBERTY'S, BUT ACCORDING TO THE DEALER MY VIN IS NOT WITHIN THE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553726November 25, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V527000 ( AIR BAGS) HOWEVER, THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552572November 16, 2013
AIR BAGS
I RECEIVED A RECALL NOTICE M35/NHTSA 12V-527 MONTHS AGO. I WENT TO THE LOCAL DEALER IN OWATONNA, MN ABOUT 1-2 MONTHS AFTER I GOT IT,THIS LAST SUMMER, AND WAS TOLD THEY DO NOT HAVE THE PARTS YET! THEY TOLD ME THEY WOULD SEND ME ANOTHER NOTICE WHEN THE PARTS COME IN. I HAVE YET TO RECEIVE ANY SUCH NOTICE. A FRIEND OF MINE ALSO HAS A JEEP, AND SAID HE WENT TO THE FARIBAULT LOCATION, WHERE HE LIVES, AND THEY FIXED HIS JEEP RIGHT AWAY. MINE STILL HAS NOT BEEN FIXED. CAN YOU CONTACT THEM AND SEE WHAT THE PROBLEM IS? OWATONNA JEEP DEALER IF YOU NEED TO CONTACT ME, PLEASE DO SO BY EMAIL, I AM SELDOM BY MY PHONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552239November 14, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE DRIVER'S SIDE FRONT FENDER SUDDENLY DETACHED FROM THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A LOCAL DEALER AND NO REPAIRS WERE PERFORMED ON THE VEHICLE. THE DEALER DID NOT STATE WHAT CAUSED THE FENDER TO DETACH FROM THE VEHICLE. THE CONTACT CALLED THE MANUFACTURE AND WAS INFORMED THAT THERE WAS NO RECALLS FOR THE VEHICLE REGARDING A DEFECTIVE FENDER. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552340November 13, 2013
AIR BAGS
2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO THE NEGATIVE ATTITUDE FROM SERVICE ADVISOR AT DEALERSHIP, REGARDING THE RECALL. *SMD THE CONSUMER WAS INFORMED THE PROCEDURE WOULD TAKE ALL DAY. RECALL # 12V527000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552139November 13, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE THE VEHICLE WAS AT THE DEALER, THE DEALER INFORMED HER THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN I.D. NUMBER 12V527000 (AIR BAG) HOWEVER, THE PARTS NEEDED TO COMPLETE THE RECALL SERVICE WERE NOT AVAILABLE. THE DEALER ALSO ADVISED THE CONTACT THAT THE VEHICLE WAS NOT SAFE TO THE DRIVE DUE TO THE ALARM THAT INDICATED THAT THE AIR BAG WAS DEFECTIVE WOULD SOUND CONSTANTLY. THE DEALER ADVISED THE CONTACT THAT WHEN THE ALARM WOULD SOUND, THE CHANCES OF ERRONEOUS AND SPORADIC AIR BAG DEPLOYMENT WOULD INCREASE. IN ADDITION, THE DEALER ADVISED THE CONTACT THAT THE CLOCK SPRING WAS DEFECTIVE AND WOULD NEED REPLACING HOWEVER ONCE REPLACED, THE FAILURE PERSISTED AND THE AIR BAG ALARM CONTINUED TO SOUND. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THEY DID NOT HAVE A REMEDY AVAILABLE TO CORRECT THE FAILURE. THE FAILURE WAS NOT CORRECTED. THE FAILURE MILEAGE WAS 133,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551186November 6, 2013
AIR BAGS
NOT LONG BEFORE RECEIVING AN "INTERIM NOTIFICATION LETTER" FROM CHRYSLER RE: SAFETY RECALL M35/NHTSA 12V-527, MY JEEP'S AIR BAG LIGHT WOULD COME ON WHILE I WAS DRIVING DOWN THE ROAD. ABOUT JAN 2013 I RECEIVED THE INTERIM NOTIFICATION LETTER TELLING ME THAT MY "OCCUPANT RESTRAINT CONTROL MODULE. . .HAS A SMALL CHANCE OF EXPERIENCING AN ELECTRICAL OVERSTRESS CONDITION. WHEN I RECEIVED THIS NOTIFICATION I CALLED MY LOCAL JEEP DEALER, INTERSTATE DODGE-CHRYSLER IN WEST MONROE, LA. I WAS TOLD THEN AND EVERY MONTH SINCE THAT CHRYSLER HAD NOT SENT THEM THE NEEDED PART. ON JUN 14, PARTS MGR NAMED STEVE TOLD ME THAT THE PART WAS EXPECTED THIS PAST MONTH BUT HAS NOT YET ARRIVED. HE PROMISED TO CALL ME WHEN IT WAS RECEIVED BY INTERSTATE DODGE. HAVING NOT HEARD FROM HIM, ON JULY 31 I CALLED HIM AGAIN. I LEFT A MESSAGE WHICH HAS YET TO BE RETURNED. ABOUT TWO WEEKS AGO I RECEIVED A SECOND NOTIFICATION FROM CHRYSLER WHICH SEEMED TO INDICATE THAT THE NEEDED PARTS WERE NOW AVAILABLE. I CALLED INTERSTATE DODGE AND SCHEDULED THE SERVICE WORK FOR THIS RECALL. THEY DID THE WORK TODAY, 11/6/13. I WAS CALLED AND TOLD THE ISSUE HAD BEEN REPAIRED. I PICKED UP THE JEEP AND DROVE IT HOME. I HAVE DRIVEN IT AGAIN ONLY TO SEE THAT THE REPAIR WAS APPARENTLY NOT COMPLETED. THE AIR BAG LIGHT CONTINUES TO COME ON AND STAY ON. I CALLED INTERSTATE DODGE A FEW MINUTES AGO AND WAS TOLD THAT THEY DID THE RECALL WORK AND THAT THE AIRBAG LIGHT ON THE DASH IS RELATED TO ANOTHER CAUSE. OF COURSE, I WOULD BE REQUIRED TO RETURN MY JEEP AND PAY AN UNDISCLOSED FEE FOR THIS REPAIR. I SHOULD HAVE BEEN TOLD OF THIS CONTINUING PROBLEM WHEN I PICKED UP MY VEHICLE. I WAS NOT. I DO NOT TRUST INTERSTATE DODGE WHEN THEY TELL ME THEY DID THE RECALL WORK. I DO NOT BELIEVE I SHOULD HAVE TO PAY FOR THEM TO REPAIR MY AIR BAG ISSUE SINCE THIS WAS THE ISSUE TO BE ADDRESSED BY THE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551020November 5, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT HER VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS). THE MANUFACTURER AND DEALER WERE CONTACTED AND WERE UNABLE TO PROVIDE A DATE WHEN THE PARTS WILL BE AVAILABLE. THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550470November 1, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED WHILE STARTING THE VEHICLE, THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE MALFUNCTION ALSO RECURRED WHEN THE VEHICLE WAS BEING DRIVEN AT ANY SPEED. NHTSA RECALL CAMPAIGN ID NUMBER 12V527000 (AIR BAGS) WAS ASSOCIATED WITH THE FAILURE; HOWEVER, THE PART WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550483November 1, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER 12V527000 (AIR BAGS). THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED; THEREFORE, THE FAILURE WAS NOT CORRECTED. THE DEALER ADVISED THE CONTACT THAT THE AIR BAG WARNING ILLUMINATION WAS NOT RELATED TO THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550491November 1, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE REAR ENDED ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT WAS TAKEN TO A HOSPITAL WHERE THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 119,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10550182October 29, 2013
ENGINE
2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO ENGINE LIGHT CAME BACK ON AFTER CONSUMER WAS INFORMED THAT REPAIR WORK HAD BEEN COMPLETED. *SMD THE DEALER INFORMED THE CONSUMER, THE ENGINE LIGHT ILLUMINATING AGAIN, WAS DUE TO ANOTHER PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550184October 29, 2013
AIR BAGS
2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO AIR BAG SYSTEM OCCUPANT RESTRAINT CONTROL MODULE RECALL NOTICE. *SMD THE CONSUMER WAS INFORMED THE VEHICLE NEEDED A L/F AND R/F IMPACT SENSOR AND ORC SENSOR. THE DEALER STATED THE PARTS WERE NOT AVAILABLE AND THEY NEEDED TO BE ORDERED. THE DEALER INFORMED THE CONSUMER THE PARTS WERE NOT COVERED UNDER THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550009October 29, 2013
SERVICE BRAKES, ENGINE
REAR AXLE SEALS LEAKING REPLACED SEALS, BEARINGS, AND BRAKES ON BOTH SIDES. ENGINE STARTED USING EXCESSIVE OIL, SOMETIME UP TO 2-3 QUARTS LOW, NO SMOKE OR LEAKS DETECTED. ALL THE POWER WINDOWS STARTED MALFUNCTIONING ONE BY ONE, WOULD NOT GO BACK UP, STILL WORKING ISSUE. REAR WIPER DOES NOT WORK. HAD TO REPLACE REAR BRAKE LIGHT UNITS TWICE DUE TO SHORTS IN WIRING. REPLACE PLASTIC RADIATOR AND ELECTRIC COOLING FAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549405October 24, 2013
AIR BAGS
TL- THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. ALSO, THE CONTACT MENTIONED THAT THE DEALER STATED THAT THE PARTS WERE ON BACK ORDER. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2012, THERE SHOULD BE A REMEDY AVAILABLE BEFORE OCTOBER OF 2013. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 72,107. KMJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549217October 23, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER 12V527000 (AIR BAGS) HOWEVER, THE FAILURE WAS NOT CORRECTED. THE DEALER ADVISED THE CONTACT THAT THE AIR BAG WARNING ILLUMINATION WAS NOT RELATED TO THE RECALL SERVICE. THE AIR BAG WARNING LIGHT FAILURE WAS RELATED TO THE COMPUTER SENSOR, WHICH HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 87,309.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548082October 16, 2013
SEAT BELTS
DRIVER'S SEAT BELT LATCH DOES NOT POP UP AFTER IT IS RELEASED. VERY HARD TO LATCH SEAT BELT. MUST HOLD SEAT BELT CONNECTOR TOGETHER AND QUICKLY MOVE BACK AND FORTH UNTIL IT THE PUSH BUTTON WIGGLES UP ENOUGH TO LATCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548087October 16, 2013
VISIBILITY/WIPER, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BOTH, DRIVER SIDE FRONT AND REAR, AND PASSENGER SIDE REAR WINDOW REGULATOR CLIPS ARE BROKEN. ALL OF THE WINDOWS DROPPED DOWN INTO DOOR AND ARE NOW BEING HELD UP WITH A PLASTIC WEDGE JAMMED IN THE OPENING TO HOLD THE WINDOWS UP. THREE WINDOWS ON THIS ONE VEHICLE AND THOUSANDS OF OTHER COMPLAINTS ONLINE AND THERE IS NO RECALL? WHEN YOU ARE DRIVING DOWN THE HIGHWAY AT 70 MPH, WHILE IT IS RAINING, AND THE WINDOW REGULATOR CLIP BREAKS AND THE WINDOW DROPS DOWN WITH NO NOTICE? THIS IS A SAFETY DEFECT THAT SHOULD BE REPAIRED BY THE MANUFACTURER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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