Jeep Liberty Complaints (2004)

1,101 consumer complaints on file.

#10461857June 15, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE BEGAN TO WOBBLE ABNORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTICS. THE MECHANIC ADVISED THAT THE FRONT CONTROL ARM WAS FRACTURED DUE TO CORROSION. THE MECHANIC STATED THAT THE FRONT CONTROL ARM, TIE ROD, WHEEL AND SPINDLE WOULD HAVE TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 06V288000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459995May 30, 2012
STEERING, ELECTRICAL SYSTEM
I ATTEMPTED TO START THE CAR BUT THE STARTER WOULDN'T TURN OVER. I CHECKED THE FUSES AND RELAYS FOR THE IGNITION SYSTEM, AND EVERYTHING WAS OK. I HAD TO HAVE THE CAR TOWED TO THE DEALER. THE DEALER TOLD ME THAT THE ENTIRE STEERING COLUMN HAD TO BE REPLACED, BECAUSE 2 TABS WHICH HELD THE IGNITION SWITCH WERE BROKEN. I'VE SEARCHED ONLINE SITES AND FIND THAT THERE SEEMS TO BE ALL KINDS OF PROBLEMS WITH THE STEERING COLUMN AND IGNITIONS SWITCHES ON THE JEEP LIBERTY. COST OF THIS "MINOR" REPAIR $600 PLUS TOWING. MILEAGE 82K. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459665May 25, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE BRAKE WAS DEPRESSED AND ABNORMALLY TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC AND THE FAILURE WAS LOCATED AS THE ROTORS AND THE BRAKE PADS WEARING PREMATURELY. THE BRAKE PADS AND ROTORS WERE REPLACED. THE FAILURE MILEAGE WAS 78,000 AND THE CURRENT MILEAGE WAS 80,000. UPDATED 06/29/12 *BF UPDATED 07/09/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459503May 24, 2012
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE HEADLIGHTS FLICK ON AND OFF WHILE DRIVING. I CAN HEAR THE HEADLIGHT RELAY CLICKING WHEN THE LIGHTS CYCLE ON AND OFF. THIS IS A SIGNIFICANT SAFETY ISSUE AND BASED UPON THE NUMBER OF COMPLAINTS SHOULD BE ADDRESSED BY JEEP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459453May 24, 2012
SUSPENSION:REAR
2004 JEEP LIBERY. CONSUMER WRITES IN REGARDS TO RECALL L27/NHTSA 12V-085 *TGW ON TWO OCCASIONS, THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. FINALLY, WHEN THE PARTS ARRIVED, THE DEALER STATED HE WOULD HAVE TO LEAVE THEY VEHICLE, BECAUSE THEY COULDN'T COMMIT TO HOW LONG IT WOULD TAKE, BECAUSE THEY WERE BUSY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459047May 20, 2012
AIR BAGS
I WAS STOPPED IN LINE WITH THREE CARS IN FRONT OF ME WAITING TO TURN IN TO TAKE MY GRANDDAUGHTER TO SCHOOL. ALL OF A SUDDEN, I WAS HIT FROM BEHIND. MY JEEP LIBERTY 2004 WAS FORCEFULLY PUSHED INTO A CAR IN FRONT OF ME. MY FRONT END WAS CRUSHED. MY AIRBAGS NEVER DEPLOYED WITH THE FORCEFUL IMPACT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10458888May 18, 2012
ELECTRICAL SYSTEM, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WHEN TRYING TO ROLL DOWN FRONT DRIVER WINDOW, IT MADE NOISE AND CABLE WORM CAME UP IN BETWEEN GLASS AND DOOR JAM, FLAPPING ON INSIDE OF WINDOW. WINDOW STILL WORKED BUT THE CABLE WIRE WOULD COME LOOSE SOMETIMES AND WINDOW WOULD EITHER NOT ROLL ALL THE WAY DOWN, OR NOT ROLL DOWN AT ALL AND OTHER TIMES WOULD ROLL DOWN JUST FINE. I ROLLED THE WINDOW DOWN THE OTHER DAY AND THE CABLE WIRE CAME FLAPPING UP WHILE THE WINDOW GLASS IS STUCK INSIDE THE DOOR. HAD TO PRY WINDOW OUT OF DOOR AND TAPE SHUT. WINDOW MOTOR STILL MAKES SOUND BUT NO LONGER OPERATES WINDOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458448May 14, 2012
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT WAS DRIVING APPROXIMATELY 2 MPH WHEN SHE ATTEMPTED TO MAKE A TURN AND SUDDENLY A LOUD NOISE EMITTED FROM OUTSIDE OF THE VEHICLE. THE CONTACT STOPPED THE VEHICLE IN ORDER TO INSPECT IT AND NOTICED THE FUEL TANK DETACHED AND WAS ON THE GROUND. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND REPAIRED. THE TECHNICIAN STATED BOTH FUEL TANK STRAPS WERE COMPLETELY COVERED WITH RUST. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 98,220. UPDATED 7/16/12 *CN UPDATED 07/18/12.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457668May 7, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THERE WAS A MOMENTARY INCREASE IN ENGINE RPMS AS THE VEHICLE WAS STOPPED. THE FAILURE RECURRED SPORADICALLY. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455729April 19, 2012
SUSPENSION
LOWER CONTROL ARM WAS EXTREMELY CORRODED AND FRACTURED CAUSING THE REAR AXLE TO BECOME DETACHED. THIS CAUSED THE REAR END OF THE VEHICLE TO FISHTAIL AT A LOW RATE OF SPEED. VEHICLE HAD TO BE TOWED TO A REPAIR STATION. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455782April 19, 2012
SUSPENSION:FRONT:CONTROL ARM:UPPER ARM
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 2 MPH, THE CONTACT HEARD A LOUD NOISE WHEN SUDDENLY THE FRONT DRIVER'S SIDE OF THE VEHICLE COLLAPSED TO THE GROUND. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE FRONT UPPER CONTROL ARM WAS REPLACED. THERE WAS A RECALL UNDER A NHTSA CAMPAIGN ID NUMBER WAS 12V085000 (SUSPENSION:REAR); HOWEVER THE RECALL PERTAINED TO THE REAR LOWER ARMS. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 91,618. UPDATED 6/7/12 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455438April 16, 2012
SUSPENSION
REAR CONTROL ARMS FROM FRAME TO AXLE HAVE DEFECTIVE RUBBER BUSHINGS. BOLT HOLES AND BUSHING ARE ROTTED/RUSTED/WORN. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454844April 11, 2012
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE WINDOWS IN THE JEEP FAIL ANYTIME AND GENERALLY STARTING UNDER 50,000 MILES. WHAT HAPPENS IS THE WINDOW WILL ROLL DOWN, BUT THEN YOU WILL NOT BE ABLE TO GET IT BACK UP AND IT STAYS DOWN, EVEN MANUALLY RAISING IT, IT WILL STILL FALL DOWN. CHRYSLER IS AWARE OF THE PROBLEM AND HAS MADE A REPAIR KIT FOR THE WINDOWS. THE PROBLEM IS TO HAVE SOMEONE REPAIR THE WINDOWS IT COSTS $300-$400 PER WINDOW. I HAVE HAD MY DRIVER SIDE WINDOW FAIL, THE DRIVER SIDE BACK WINDOW FAIL AND THE PASSENGER SIDE FRONT WINDOW FAIL ALL WITHIN A 3 YEAR TIME FRAME. CHRYSLER RECALLED THIS PROBLEM ON THE 2007-2008 JEEP LIBERTY AND AFTER READING MULTIPLE MESSAGE BOARDS, THIS IS A HUGE ISSUE WITH THE 2004-2005 MODELS AS WELL. SEVERAL PEOPLE HAVE HAD MULTIPLE REPAIRS ON THE SAME WINDOW. 3 OUT OF 4 FAILED WINDOWS IS UNACCEPTABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454518April 9, 2012
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 10 MPH, THE DRIVER OF THE VEHICLE NOTICED SMOKE FROM UNDER THE HOOD. AFTER STOPPING THE VEHICLE THE CONTACT NOTICED FLAMES COMING FROM UNDER THE ENGINE. THE FIRE DEPARTMENT WAS CALLED AND A REPORT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 111,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10454199April 5, 2012
AIR BAGS, SUSPENSION
ON FEBRUARY 21ST 2012 I WAS DRIVING TO WORK. I LOST COMPLETE CONTROL OF MY VEHICLE AND WENT DOWN A STEEP DITCH AND CRASHED INTO A TREE. MY AIR BAG DID NOT DEPLOY. MY VEHICLE WAS DECLARED A TOTAL LOSS. NOW I HAVE RECEIVED A RECALL, SAYING A CONTROL ARM COULD BREAK AND CAUSE LOSS OF VEHICLE CONTROL AND CAUSE A CRASH. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10453444March 29, 2012
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
FROM MARCH 5 2004, 2 MONTHS AFTER PURCHASE OF BRAND NEW JEEP LIBERTY THE WINDOWS HAVE FALLEN DOWN A TOTAL OF 14 TIMES. AFTER THE WARRANTY EXPIRED I HAVE HAD TO PAY A TOTAL OF OVER $780. FOR REPAIR. I AM 76 & ON SOCIAL SECURITY. THE BACK WINDOW HAS FALLEN AGAIN 2 DAYS AGO & I CAN'T AFFORD TO HAVE IT FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454097March 28, 2012
VISIBILITY:GLASS, SIDE/REAR
ON 01/02/12 MY PASSENGER FRONT WINDOW FELL DOWN AND WOULD NOT ROLL BACK UP. NOW, SINCE THAT TIME, ON 03/16/12 MY DRIVER'S SIDE WINDOW HAS FELL DOWN TOO AND WILL NOT ROLL UP. WITHIN, TWO MONTHS BOTH OF MY WINDOWS HAVE FAILED. THERE IS SOME KIND OF MALFUNCTION GOING ON HERE. DOES THIS MEAN IN FOUR MORE MONTHS, THAT ALL OF MY WINDOWS WILL FAIL? SOMETHING SHOULD BE DONE ABOUT THIS, BECAUSE OBVIOUSLY THIS IS A PROBLEM THAT NOT JUST I AM HAVING. THERE ARE A LOT OF OTHERS HAVING THIS SAME PROBLEM WITH THEIR JEEP. UPDATED 04/02/12 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453172March 27, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT WAS DRIVING 35 MPH WHEN THE REAR OF THE VEHICLE ABNORMALLY BEGAN TO SWAY BACK AND FORTH. THE DEALER INSPECTED THE VEHICLE AND ADVISED THAT THE REAR TRAILING ARMS WERE CORRODED AND NEEDED TO BE REPLACED. IN ADDITION, THE DEALER CONFIRMED THAT THE VIN FAILED TO QUALIFY FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER:12V085000 (SUSPENSION:REAR). THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 127,854 AND THE CURRENT MILEAGE WAS 131,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453038March 20, 2012
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
2004 JEEP LIBERTY. CONSUMER STATES VEHICLE FRONT END FELL TO THE GROUND WHILE STOPPED AT A LIGHT. *TGW THE CONSUMER HAD THE VEHICLE TOWED WHERE THEY REPAIRED THE LOWER BALL JOINT AND UPPER CONTROL ARM AND BALL JOINT ON THE DRIVER'S SIDE. THE CONSUMER STATED A RECALL WAS ISSUED. HOWEVER, HE NEVER RECEIVED A RECALL NOTICE. RECALL #06V288000 *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451845March 15, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE PASSENGER FRONT DOOR WOULD NOT ALLOW THE PASSENGER TO OPEN THE VEHICLE FROM THE OUTSIDE, BUT INSTEAD THE CONTACT WOULD HAVE TO OPEN THE VEHICLE BY REACHING INTO THE VEHICLE AND PULLING THE INTERIOR DOOR LATCH. A LOCAL MECHANIC DIAGNOSED THAT THE DOOR LATCH MOTOR WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOTIFIED OF THE FAILURE ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE FAILURE AND THE CURRENT MILEAGE WAS APPROXIMATELY 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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