Jeep Liberty Complaints (2002)

1,808 consumer complaints on file.

#10577393April 4, 2014
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE APRIL OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576737April 2, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE ). THE CONTACT WAS CONCERNED FOR HER SAFETY BECAUSE THE PARTS NEEDED TO COMPLETE THE RECALL REPAIR WERE STILL NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576403April 1, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/27/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576439April 1, 2014
AIR BAGS
I TOOK MY 2002 JEEP LIBERTY INTO DAVID DODGE IN GLENN MILLS, PA TO HAVE THE M35 AIRBAG RECALL PERFORMED. THE AIRBAG LIGHT WAS ON. AFTER THE RECALL PROCEDURE WAS PERFORMED, THE DEALERSHIP INFORMED ME THAT THE LIGHT HAD NOT GONE OUT AND THAT THE FRONT, LEFT IMPACT SENSOR NEEDED TO BE REPLACED ($312). I AM REPORTING THIS ISSUE SO THERE IS A RECORD IN CASE OTHER JEEP OWNERS EXPERIENCE THE SAME THING OR, IF A LATER INVESTIGATION REVEALS A THIS WAS A FAULTY SENSOR OR, AS A RESULT OF THE ORIGINAL M35 AIRBAG RECALL ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575880March 31, 2014
STRUCTURE, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED AND THEY COULD NOT PROVIDE AN EXPECTED DATE FOR THE REMEDY PART. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/27/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574649March 25, 2014
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HOWEVER, THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574214March 22, 2014
STRUCTURE:BODY, AIR BAGS, SUSPENSION
DRIVING DOWN STREET WITH NO STOP SIGNS OUT OF CORNER OF EYES I SAW A SILVER CAR SPEEDING THROUGH A STOP SIGN LUCKILY I SAW IT EARLY AND SLAMMED ON MY BRAKES, WE HIT VERY HARD I HIT STEERING WHEEL MY PASSENGER WAS INJURED TOO, MY QUESTION IS IM READING THAT 2002 JEEPS AIRBAGS GO OFF EASILY WHY DIDN'T MINE GO OFF, I BOUGHT THE CAR WHEN IT WAS 1 YEAR OLD BUT NEVER CHECKED IF IT HAD ANY ACCIDENTS, ITS SUPPOSE TO HAVE AIRBAGS IN THE FRONT AND PASSENGER SEAT, COULD THE DEALER HAVE SOLD ME A DEFECTIVE JEEP. THE OTHER DRIVER WAS SPEEDING CAUSING TO HIT VERY HARD, WHY DIDN'T THE AIRBAG DEPLOY WHICH WOULD HAVE SAVED ME FROM HITTING THE STEERING WHEEL (I CANT REMEMBER WHAT ELSE I HIT ALL I KNOW IS I WAS TAKEN IN AMBULANCE TO EMERGENCY ROOM MY PASSENGER DROVE TO EMERGENCY ROOM CAUSE SHE DIDN'T WANT TO BE PUT ON AS BOARD SHE HAS A PLATE IN HER HIP WE ARE BOTH 64 YEARS OLD. IF MY CAR WAS DEFECTIVE WHEN I BOUGHT IT IN 2003 I NEED TO DO SOMETHING ABOUT IT. IM READING THAT THOSE 2002 AIRBAGS GO OFF VERY EASILY WHY DIDN'T MINE. [XXX] .[XXX] BOUGHT CAR IN 2003 FROM ROYAL GATE DODGE ELLISVILLE MO. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10572745March 17, 2014
FUEL/PROPULSION SYSTEM
I HAVE ONCE AGAIN CALLED MY JEEP DEALERSHIP AND ONCE AGAIN THEY TELL ME THE PARTS ARE STILL NOT AVAILABLE TO FIX THIS PROBLEM.THIS RECALL WAS DATED JUNE 2013 - IT IS NOW MARCH 2014 - IT IS GOING ON ONE YEAR - JUST HOW LONG DOES IT TAKE THEM TO GET THIS PART AVAILABLE? IF THEY CAN NOT GET THESE PARTS AVAILABLE NOW WHY ARE THEY NOT BEING HELD RESPONSIBLE TO GET ME A SAFER VEHICLE? THEY SHOULD EITHER GET THE PARTS NOW OR GET ME A SAFER VEHICLE NOW! WHAT ARE THEY WAITING FOR? MORE PEOPLE TO BE INJURED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568889March 12, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MARCH OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568178March 10, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE ) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE A REMEDY AVAILABLE BEFORE MARCH OF 2014. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568037March 9, 2014
ENGINE
FOR MANY YEARS NOW, A COUPLE OF TIMES A YEAR I WILL BE DRIVING ALONG AT DIFFERENT SPEEDS, SOMETIMES UPHILL, SOMETIMES DOWNHILL, AND THE ENGINE WILL TURN OFF. I WOULD PULL OVER AND STOP. TURN THE CAR OFF AND THEN IT WOULD RESTART. IT WOULD ALWAYS RESTART. RECENTLY, IT HAPPENED WHEN DRIVING AND I JUST TURNED THE IGNITION OFF AND BACK ON AGAIN WHILE I WAS STILL IN MOTION AND THE CAR STARTED RIGHT UP. IT DIDN'T LIKE DOING THIS BECAUSE THE WHEEL WILL LOCK. I READ OF THE CHEVY PROBLEM AND THOUGHT THIS MIGHT BE SIMILAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567763March 7, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT SHE WAS VERY CONCERNED FOR HER SAFETY SINCE THE PARTS WERE STILL NOT AVAILABLE FOR RECALL NHTSA CAMPAIGN NUMBER: 13V252000(FUEL SYSTEM, GASOLINE , STRUCTURE). THE DEALER AND MANUFACTURER WERE NOTIFIED OF THE DELAY. THERE ARE NO FAILURES AT THIS TIME. THE CURRENT MILEAGE WAS 113,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566991March 4, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE. THE MANUFACTURE WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566898March 3, 2014
ENGINE
I OWNED THE JEEP FOR ABOUT 6 MONTHS. IT RAN GREAT, NO PROBLEMS THEN OUT OF NO WHERE IT WOULDN'T START. SOUNDED LIKE THE BATTERY WAS DEAD AND JUST NOT TURNING OVER AND HAD IT LOOKED AT ABOUT TWO DAYS LATER. HE TOLD ME THAT THE SECOND CYLINDER HAD NO COMPRESSION THEREFORE THE ENGINE WAS BLOWN. PERSONALLY I LOVE JEEPS AND WOULDN'T WANT ANYTHING ELSE BUT AFTER HEARING THIS, AND HAVING IT BE A KNOWN ISSUE FOR THIS YEAR MAKE AND MODEL I WOULD HAVE CHOSEN A LITTLE WISER. I READ ABOUT SEVERAL 2002 JEEP LIBERTIES WITH THE SAME ISSUE WHICH LED ME TO THIS SITE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566222February 27, 2014
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
THE LOCK MOTOR/LINKAGE FOR THE REAR SWING DOOR STOPPED WORKING. THIS IN AND OF ITSELF ISN'T A BIG DEAL BUT APPARENTLY EVERY TIME I CLICKED THE KEY FOB TO UNLOCK VEHICLE FOR ENTRY THE MALFUNCTIONED LOCK MOTOR CAUSED BATTERY DRAINAGE. IN JUST A MONTH A BRAND NEW BATTERY WAS COMPLETELY DEAD AND COULDN'T HOLD A CHARGE. I AM LUCKY THAT I WAS ONLY STRANDED A MILE FROM HOME. THERE SEEMS TO BE HUNDREDS OF PEOPLE WITH THE SAME ISSUE AND SOME PEOPLE HAVE HAD IT CAUSE MORE THAN BATTERY DRAINAGE. ELECTRICAL FIRES ENSUED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565998February 26, 2014
EXTERIOR LIGHTING
WHEN DRIVING WITH THE HEADLIGHTS ON, LIGHTS BEGIN FLASHING OFF AND ON, ALONG WITH A CLICKING NOISE SUCH AS A RELAY. AFTER A MINUTE OR SO THEY FINALLY STAY ON SOLID. THIS IS VERY SCARY AND DANGEROUS ON A DARK ROAD, AND CONFUSING TO ONCOMING TRAFFIC! WE TOOK THE CAR TO A JEEP DEALER WHO FOUND NO DEFECT. I CALLED CHRYSLER AND THEY HAVE NO INFORMATION OF THIS HAPPENING. HOWEVER THERE ARE NUMEROUS ENTRIES ON THE INTERNET DESCRIBING THIS SAME ISSUE, INCLUDING THIS WEB SITE. CHRYSLER CLEARLY DOES NOT WANT TO OWN UP TO THIS EXTREME SAFETY ISSUE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565888February 25, 2014
SEAT BELTS
ISSUE WITH DRIVERS SIDE SEAT BELT. FEMALE END BUTTON DOES NOT RETURN TO RECEIVE POSITION. PROHIBITS LATCHING OF SEATBELT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565458February 22, 2014
SEAT BELTS
UPON ENTERING VEHICLE AND SITTING IN THE DRIVER SEAT, AN ATTEMPT WAS MADE TO LATCH THE DRIVER SIDE SEAT BELT. UPON INSERTING THE LATCH INTO THE RECEIVER, THE CONNECTION DID NOT HOLD AS IT HAD THE PREVIOUS ELEVEN YEARS. UPON FURTHER INVESTIGATION IT WAS VISIBLE THAT THE RED PLASTIC LATCHING DEVICE IN THE RECEIVER WAS IN A DEPRESSED POSITION. THE SEAT BELT SLEEVE WOULD ENTER THE RECEIVER IN THE SLOT BUT WOULD NOT CATCH AND HOLD MAKING IT UNUSABLE AND THEREFORE UNSAFE TO DRIVE. THE LATCHING DEVICE ON THE RECEIVER WAS ABLE TO BE PRIED UPWARD AT ONE END AND, ONLY BY SLIDING THE BELT LATCH INTO THE RECEIVER WHILE BEING CAREFUL NOT TO PUSH IT ANY FURTHER THAN NECESSARY TO CATCH, IT WOULD LATCH AND HOLD. IF IT WAS PUSHED EVEN 1/4 INCH DEEPER THE LATCH WOULD STICK IN A DEPRESSED POSITION AND A SECURE CONNECTION WAS IMPOSSIBLE TO ACHIEVE. IT THEN NEEDED TO BE MANUALLY POPPED BACK UP INTO THE POSITION TO RECEIVE THE BELT LATCH BY USING A TOOL WITH A HOOKED PIECE OF METAL ON IT SIMILAR TO A KNITTING NEEDLE OR A BOTTLE/CAN OPENER ON A POCKET KNIFE. PRYING IT UP WITH A SCREWDRIVER MAY ALSO WORK BUT MIGHT TAKE SEVERAL ATTEMPTS, BEING CAREFUL NOT TO DAMAGE THE RECEIVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565359February 21, 2014
VEHICLE SPEED CONTROL
THE JEEP ALL OF SUDDEN STARTS TO ACCELERATE AND WILL NOT STOP ACCELERATING EVEN WHEN ON THE BRAKE. MY DAUGHTER FIRST EXPERIENCE IT AND HAD TO PULL INTO A PARKING LOT AND PULL THE EMERGENCY BRAKE AND TURN OFF JEEP. I THEN EXPERIENCE IT AFTER SHE TOLD ME ABOUT IT I WAS STOPPING AT A STOP LIGHT WHEN IT STARTED TO ACCELERATE.I HAD NO CARS IN FRONT OF ME I HAD TO TURN RIGHT THE JEEP FELT LIKE SOMEONE HAD THERE FOOT ON THE GAS PEDAL WHEN I HAD MY FOOT ON THE BRAKE. I HAD TO PULL INTO DITCH AND PUT IT IN NEUTRAL AND PULL THE EMERGENCY BRAKE ON AND TURN OFF JEEP. EVERY TIME I STARTED THE JEEP THE ENGINE WOULD REV UP LIKE THE PEDAL WAS STUCK TO FLOOR PLEASE HELP MY DAUGHTER DRIVES THIS JEEP. I TOOK IT THE SHOP AND THE DIAGNOSTIC CLAIMS THERE IS NOTHING WRONG WITH IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564507February 15, 2014
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
I'VE BEEN TOLD BY CHRYSLER AND THE NHTSA FOR OVER A YEAR NOW THAT MY FUEL TANK MAY LEAK, CATCH FIRE AND POSSIBLY EXPLODE AS A RESULT OF LA LOW SPEED REAR END COLLISION. RECALL NOTICE 13V252000, N46/NHTSA 13V-252 WAS ISSUED, YET CHRYSLER CONTINUES TO STALL IN ACTUALLY FIXING THE PROBLEM. IN THE MEANTIME MY FAMILY CONTINUES TO BE AT RISK EVERYDAY. PLEASE ENFORCE THE RECALL BY SETTING A MEANINGFUL DEADLINE FOR THEM TO FIX THE PROBLEM, NOT TALK MORE OR SEND ME ANOTHER USELESS NOTICE, BUT ACTUALLY FIX THE UNSAFE VEHICLE THEY SOLD ME. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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