Jeep Liberty Complaints (2002)

1,808 consumer complaints on file.

#10662721December 8, 2014
AIR BAGS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE VEHICLE HAS BEEN EXHIBITING ISSUES WITH THE IGNITION SWITCH SIMILAR TO OTHERS SUCH AS THE GM CHEVROLET COBALT AND SATURN ION. WHEN THE IGNITION SWITCH IS ROTATED TO THE START/CRANK POSITION AND THE VEHICLE STARTS AND THE KEY IS RELEASED IT SOMETIMES DOES NOT FULLY RETURN TO THE ON/RUN POSITION FROM THE START CRANK POSITION. ALTHOUGH THE ENGINE IS RUNNING AND THE VEHICLE CAN BE DRIVEN SOME ELECTRICAL FUNCTION ARE OFFLINE DUE TO THE IGNITION SWITCHES FAILURE TO REALLY RETURN TO THE ON/RUN POSITION. THE SITUATION IS NOT USUALLY NOTICED UNTIL THE VEHICLE IS IN MOTION AND ONE THE EFFECTED SYSTEMS IS USED (TURN SIGNAL, HVAC, RADIO) SYSTEMS THAT ARE EFFECTED AND NOT RECEIVING POWER ARE TURN SIGNALS, RADIO, AIRBAG, HVAC. THE SWITCH CAN BE MOVED INTO THE ON/RUN POSITION AND THESE SYSTEMS THEN COME ON-LINE. THIS IS A DANGEROUS SITUATION AND MAY RESULT IN AN ACCIDENT (SIGNAL LAMPS NOT WORKING, HVAC DEFOGGER NOT WORKING) OR POSSIBLE AIRBAG NON-DEPLOYMENT IN A CRASH (POSSIBLE INJURY OR FATALITY). THIS ISSUE HAS OCCURRED AT LEAST 3 TIMES IN THE LAST TWO WEEKS. THE VEHICLE IN QUESTION IS IN IMMACULATE CONDITION AND WELL MAINTAINED BY AN ASE CERTIFIED MASTER AUTO TECHNICIAN> THE VEHICLE HAS NO SIGNIFICANT ACCIDENT OR DAMAGE HISTORY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661887December 3, 2014
EXTERIOR LIGHTING
AFTER PICKING UP MY CAR FROM THE DEALER AFTER IT WAS THERE FOR THE RECALL WORK OF PUTTING A HITCH ON THE REAR OF THE CAR FOR A SAFETY RECALL, WHILE DRIVING HOME IN THE DARK MY CAR LIGHTS STARTED TO FLASH THEN SHUT OFF COMPLETELY, I PULLED OVER ON THE SIDE OF THE HIGHWAY TURNED OFF THE CAR THEN RESTARTED IT AND ONCE AGAIN AFTER 10 MINUTES OF DRIVING THE LIGHTS SHUT OFF SO I HAD TO DRIVE HOME WITH NO HEADLIGHTS AT ALL. I CALLED THE DEALER THE NEXT DAY AND WAS GIVEN THE RUN AROUND THAT I WOULD HAVE TO PAY FOR IT TO BE CHECKED. I ONLY DRIVE THE CAR DURING THE DAY NOW BECAUSE I AM AFRAID OF IT OCCURRING AGAIN. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654425December 3, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
2002 JEEP LIBERTY CONSUMER IS SEEKING REIMBURSEMENT *CN THE CONSUMER STATED THE HITCH WAS APPROVED USING A SPECIFIC CODE. HOWEVER, THE REIMBURSEMENT CLAIM WAS DENIED UNDER THE PRETEXT, THE PART WAS NOT AN OEM APPROVED HITCH, BUT AT PRESENT DEEMED OK TO DO THE JOB. THE CONSUMER STATED WHEN THE HITCH WAS INSTALLED, CHRYSLER DID NOT HAVE AN APPROVED MANUFACTURED HITCH, AS THE RECALL DID NOT EXIST BACK IN 2006. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654356December 2, 2014
STEERING, ELECTRICAL SYSTEM
2002 JEEP LIBERTY STEERING WENT OUT OF MY CAR. MODULE KNOCKED OUT BECAUSE IT KEPT CLIMBING AND DEAD BATTERY. *MW THE CONSUMER EXPERIENCED ELECTRICAL PROBLEMS, WHICH CAUSED THE BATTERY TO DRAIN, ON SEVERAL OCCASIONS. THE REPAIR SHOP, PULLED OUT A FUSE IN THE DOOR PANEL. THE CONSUMER ALSO STATED, THE VEHICLE STALLED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661395December 1, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
I RECEIVED A RECALL NOTICE SEVERAL TIMES OVER THE PAST 1-2 YEARS TO GET A TRAILER HITCH PUT ON ! AFTER EACH NOTICE I RECEIVED I CALLED A LOCAL CHRYSLER DEALERSHIP,BERNARD'S CHRYSLER OF NEW RICHMOND WI. EACH TIME I CALLED TO SET UP AN APPOINTMENT, THEY TOLD ME THEY HAD TO ORDER THE TRAILER HITCH AND WHEN IT COMES IN THEY WOULD CALL AND WE WILL SCHEDULE AN APPOINTMENT! THIS HAS GONE ON FOR 1-2 YEARS WITH THEM NEVER CALLING BACK TO SAY THEY HAVE THE HITCH IN! I JUST HOPE WE ARE NOT INVOLVED IN A CRASH WHERE THIS WILL TURN INTO A LEGAL ISSUE....UPDATED 05/14/15 *BF RECALL WAS COMPLETED ON APRIL 30, 2015, AFTER WAITING ALMOST THREE YEARS. UPDATED 12/22/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659814November 20, 2014
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654968November 14, 2014
AIR BAGS
MODULE-OCCUPANT RESTRAINT PART ORDERED BY DEALERSHIP ON AUGUST 15, 2014. AFTER 12 WEEKS OF PART ON BACK ORDER. RECEIVED PHONE CALL FROM CHRYSLER THAT PART NOT AVAILABLE FROM MANUFACTURE AND WILL HAVE TO ORDER FROM ANOTHER MANUFACTURE HOWEVER IT IS MORE THAN DOUBLE THE PRICE. ORIGINAL PRICE FOR PART WAS $222.00 AND HAD TO BE PAID FOR BEFORE ORDERED. NEW PRICE IS $499.00 AND ALSO WILL NOT ORDER WITHOUT BEING PAID. SHOULD NOT HAVE TO PAY ADDITIONAL FEES WHEN HAVE ALREADY WAITING 4 MONTHS AND IS A SAFETY ISSUE. IF PART ON BACK ORDER THEN IT SHOULD BE ON RECALL FROM CHRYSLER AND NOT OWNERS RESPONSIBILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654465November 12, 2014
STRUCTURE, FUEL SYSTEM, GASOLINE, AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS). THE PARTS NEEDED WERE NOT AVAILABLE FOR OVER A YEAR. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653978November 10, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PARTS WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF PROBLEM AND THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653619November 8, 2014
AIR BAGS
AIR BAG LIGHT ON CONSTANT EVEN THOUGH THERE HAS BEEN NO ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653547November 7, 2014
SUSPENSION, STEERING, WHEELS
GOT A FLAT TIRE AND NOTICED THAT MY TWO FRONT TIRES WERE WEARING EXTREMELY UNEVENLY (BOTH TIRES LOOKED FINE ON OUTSIDE, REALLY WORN ON INSIDE). BEEN NOTICING SOME SLIPPING IN THE STEERING WHEEL FOR ABOUT A MONTH, GETTING WORSE THROUGHOUT THE MONTH. AAA CAME TO FIX THE TIRE AND SAID THE BALL JOINT LOOKED BAD AND THAT THEY "SEE THIS ALL THE TIME ON THESE VEHICLES." I HAD ALREADY HAD F23 DONE ON THIS CAR WHICH WAS SUPPOSED TO FIX THE LOWER BALL JOINTS BUT PROBABLY DIDN'T AND NOTICED THERE WAS A RECALL CALLED J17 WHICH COVERS THE UPPER BALL JOINTS WHICH FOR SOME REASON DIDN'T APPLY TO MY VEHICLE BECAUSE IT WAS BUILT IN MAY 2001 AND THE AFFECTED VEHICLES WERE BUILT MAY-SEPT 2002. I SUSPECT MY VEHICLE SHOULD HAVE BEEN PART OF THAT RECALL, ESPECIALLY AFTER WHAT AAA SAID AND WHAT THEY SAID AT THE REPAIR SHOP, THAT THEY SEE FAULTY BALL JOINTS ON THESE ALL THE TIME. WHY WAS MY DEFECTIVE CAR NOT INCLUDED? DID JEEP REALLY MAKE THE CARS WORSE AFTER MAY 2002 OR IS IT MORE LIKELY MINE HAD THE SAME PROBLEM? THIS OMISSION HAS LED TO AN EXTREMELY HAZARDOUS CONDITION AND UNRELIABLE STEERING. I HAVE HAD NOTHING BUT PROBLEMS WITH THIS CAR SINCE WE BOUGHT IT A YEAR AGO. A/C EVAPORATOR WENT BAD OUT OF NOWHERE, HIT A BUMP WHICH CAUSED ONE OF MY BRAKES TO SNAP, SOMETHING THAT'S INEXCUSABLE WITH AN SUV, IT'S JUST REPAIR AFTER REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652637November 5, 2014
SERVICE BRAKES
THE LEFT FRONT BRAKE HOSE CORRODED (METAL PART) AND BROKE NEAR THE THE CRIMP FITTING. CORROSION WAS NOT VISIBLE DUE TO RUBBER SHEAVE COVERING THE CRIMP FITTING CONNECTING THE HOSE TO THE METAL LINE PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652759November 5, 2014
FUEL/PROPULSION SYSTEM, SUSPENSION
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 09V119000 (SUSPENSION). HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652831November 5, 2014
ENGINE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHEN ACCELERATING, THE VEHICLE JERKED FORWARD AS THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE CO2 FILTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 211,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652370November 4, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE REPAIR FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER AND DEALER WERE MADE AWARE OF THE FAILURE. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652192November 3, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER : 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652283November 3, 2014
SUSPENSION
THESE JEEP LIBERTY'S ARE KNOWN FOR THERE POOR SUSPENSIONS. THE ONE ON THIS VEHICLE IS NO DIFFERENT. THE LOWER BALL JOINTS WERE RECALLED IN 2006. 25000 MILES LATER THEY ARE NO GOOD AGAIN. EVEN THOUGH IT HAS BEEN EIGHT YEARS, THIS SHOULD NOT HAPPEN. I DID FIND THE PROBLEM BEFORE THERE WAS A SERIOUS INCIDENT. THE UPPER AND LOWER BALL JOINTS ARE BOTH IN NEED OF REPAIR. A LOT OF THESE JEEP LIBERTY'S WERE RECALLED FOR THERE BALL JOINTS BUT THEY ALL SHOULD BE RECALLED AND REPAIRED WITH SOMETHING BETTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651698October 31, 2014
AIR BAGS
TL-THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG LIGHT REMAINED ILLUMINATED. THE CONTACT REFERENCED RECALL NHTSA CAMPAIGN NUMBER: 01V373000 (AIR BAGS). THE VEHICLE WAS TAKEN TO DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS. 199,000. PAM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650616October 28, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 45 MPH, THE AIR BAGS DEPLOYED AND THE AIR BAG WARNING LIGHT ILLUMINATED. THE DRIVER SUSTAINED A WRIST INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10650402October 27, 2014
AIR BAGS
I OWN A 2002 JEEP LIBERTY WHICH HAD THE M35 RECALL. "AIRBAG DEPLOYMENT". I HAD THE RECALL PATCH DONE. I HAVE READ THAT THE RECALL PATCH DOESN'T FIX THE DEPLOYMENT ISSUE AND THAT THE NHTSA IS TRACKING THE ISSUES THAT ARE STILL HAPPENING AFTER THE RECALL REPAIR. ON 10-14-2014 THIS HAPPENED TO MY LIBERTY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *GEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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