Jeep Liberty Complaints (2002)

1,808 consumer complaints on file.

#10705622April 14, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705430April 13, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705218April 12, 2015
STEERING, AIR BAGS, FUEL/PROPULSION SYSTEM
I MOVED TO A SMALL TOWN. I HAVE RECEIVED THREE RECALL NOTICES. THE NEAREST DEALERSHIP THAT CAN SERVICE MY JEEP CONTINUES TO TELL ME " THOSE PARTS ARE NOT AVAILABLE ". AFTER THAT, NO ONE WOULD BOTHER TO EVEN RETURN MY EMAILS. I REALIZE THEY MAKE NO MONEY PERFORMING A RECALL, BUT WHY AM I TO BE PUNISHED? I FOUND A DEALERSHIP IN MEDFORD OREGON, ABOUT 120 MILES AWAY, LEFT MY INFORMATION AND I AM WAITING FOR A RESPONSE FROM THEM. THE RECALL OF MY BALL JOINTS WAS FIXED IMMEDIATELY. I LIVED IN A LARGE AREA. SO NOW WITH THREE NEW RECALLS AND NO ONE TO FIX THE ISSUES, WHAT CAN I DO? DO YOU HAVE ANY INFLUENCE OVER THESE DEALERSHIPS TO MAKE THEM FIX THE PROBLEMS? THE WAY IT STANDS NOW MY STEERING WILL GO OUT JUST AS MY AIRBAG DEPLOYS, CAUSING SOMEONE TO REAR END ME, AND WITH THE NEW FAULTY GAS TANK RECALL, A COLLISION WILL ENSUE THUS BLOWING UP MY JEEP, ME, THE FAULTY AIR BAG, AND THE RECALLED STEERING MECHANISM! I DON'T LOOK GOOD IN " BLOWN UP". ANYTHING YOU CAN DO WOULD BE HELPFUL. THANK YOU! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704588April 9, 2015
ENGINE AND ENGINE COOLING, POWER TRAIN
THE 2002 JEEP LIBERTY WE BOUGHT FOR MY WIFE BACK IN 2010 FROM WE THOUGHT WAS A VERY GOOD HONEST CAR DEALER WILL NOT NAME THIS PERSON, BUT I ENDED UP PLACING A BRAND NEW WATER PUMP WITHIN DAYS OF BUYING, THEN A NEW RADIO PART FROM THE DEALER NOT CHEAP EITHER, THEN THE HOOD SUPPORTS ONE WAS BAD AND THE HOOD FELL ON MY HEAD SO I BOUGHT 2 MORE NOT CHEAP ALL THE OEM- PARTS, NOT LONG AFTER THAT HAD NEW SUV TIRES THE TYPE IT USED, HAD TO BUY THE BOOK THAT GOES WITH THE JEEP FROM DEALER ALMOST $100 JUST FOR THE BOOK. WE STILL KEPT THE JEEP IT WAS PAID FOR, THEN I PLACED NEW BRAKES PADS AND TURNED THE FRONT ROTORS TOO, BOUGHT NEW CHROME LUG NUTS THE TIRE PEOPLE MESSED UP SEVERAL OF MY LUG NUTS, HAD CHROME LUG NUTS PLACED, THEN WE-STARTED GETTING THESE SAFETY RECALLS IN THE MAIL HARD FOR US TO DO WITHOUT A WAY OF GOING, BUT THE DRIVE SHAFT DROPPED OUT WHILE MY BROTHER - IN- LAW WAS TEST DRIVING IT TO FIND OUT WHAT WAS MAKING A BAD ROARING SOUND FROM UNDER THE JEEP, WHEN HE TURNED THE JEEP AROUND TO GO BACK TO HIS SHOP THE DRIVE-SHAFT DROPPED OUT ON THE GROUND, I WAS SHOCKED AS WELL AS HIM TOO. AND MY WIFE WHAT ELSE IS GOING TO HAPPEN WITH THAT JEEP.I NEVER HEARD OF SO MANY RECALLS FOR ONE 2002 JEEP LIBERTY I HAVE NEVER SEEN OR HEARD OF WHAT IS NEXT.? MY WIFE NOW DRIVES THE JEEP WITHOUT THE DRIVE SHAFT THAT CAME LOOSE AND DROPPED OUT. NOW IT'S JUST A 2 WHEEL DRIVE JEEP NOT 4X4.I'M VERY UPSET WITH ALL THAT HAS GO WRONG WITH THIS JEEP, WE'VE HAD IT ALMOST 5 YEARS AND HAVEN'T PUT MAYBE 10 TO 13,000 MILES ON THE JEEP DURING THAT TIME, SHE DRIVES BACK AND TO - TO WORK,PLEASE HELP US TELL US WHAT TO DO? IF THIS DRIVE-SHAFT WOULD HAVE CAME OUT WHILE MY WIFE WAS DRIVING AROUND 55MPH IT COULD HAVE EITHER KILLED OR EVEN CAUSED VERY BAD BODILY HARM TO HER, IN THE AFFECTED PARTS WILL NOT ALLOW TO PLACE THE PART THAT YOU SHOULD LOOK AT_ FRONT DRIVE_SHAFT!!) *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704619April 9, 2015
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHEN COMING TO AN IDLE SPEED AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE INDEPENDENTLY ACCELERATED. THE CONTACT MENTIONED THAT EXCESSIVE FORCE WAS REQUIRED ON THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC STATED THAT THE THROTTLE BODY NEEDED TO BE CLEANED AND THE IDLE CONTROL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 118,000. THE VIN WAS NOT AVAILABLE. UPDATED 5/26/15*CN THE CONSUMER WAS INFORMED THE BRAKE AND ACCELERATOR PEDAL WERE TOO CLOSE TOGETHER. UPDATED 06/18/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704717April 9, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE TRAVELING UP A HILL AT 15 MPH IN INCLEMENT WEATHER, THE REAR END OF THE VEHICLE SPUN OUT AND THE VEHICLE FLIPPED OVER INTO AN EMBANKMENT. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED WHIPLASH AND THE PASSENGER SUSTAINED WHIPLASH, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE AUTHORIZED DEALER WAS NOTIFIED OF THE FAILURE AND THE VEHICLE WAS NOT INSPECTED OR DIAGNOSED. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND WAS WAITING ON INSTRUCTIONS FROM THE DEALER AND THE MANUFACTURER TO INVESTIGATE THE AIR BAG FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 204,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10704451April 8, 2015
AIR BAGS, FUEL SYSTEM, GASOLINE, STRUCTURE
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE DRIVER SIDE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER:12V527000 (AIR BAGS). THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/15/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704205April 7, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING AT 55 MPH , THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V046000 (AIR BAGS) AND 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 174,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704213April 7, 2015
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING AT APPROXIMATELY 45 MPH, THE FRONT DRIVER SIDE TIRE DETACHED FROM THE VEHICLE CAUSING THE DRIVER TO LOSE CONTROL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LOWER BALL JOINT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 198,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704274April 7, 2015
STRUCTURE, AIR BAGS, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS:13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703504April 3, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP FLASHED INTERMITTENTLY FOR AN EXTENDED PERIOD OF TIME. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND 15V046000 (AIR BAGS) AND STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 5/12/15*CN UPDATED 10/4/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703210April 1, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703212April 1, 2015
FUEL/PROPULSION SYSTEM, EQUIPMENT ADAPTIVE/MOBILITY
WE JUST HAD THE TRAILER HITCH RECALL INSTALLED ON THIS JEEP LIBERTY. HOW COULD CHRYSLER'S TRAILER HITCH INSTALLATION BE APPROVED AS A PROTECTION FOR THE GAS TANK. ONLY THE RECEIVER STICKS DOWN IN THE MIDDLE OF THE TANK. THE TRAILER HITCH DOES NOT HAVE A REINFORCEMENT BAR BOLTING TO THE FRAME WELL IN FRONT OF THE TANK TO AVOID AN INCIDENT THAT COULD CAUSE TANK RUPTURE. THIS FIX IS TOTALLY INADEQUATE TO AVOID TANK RUPTURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702846March 31, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/28/15 *TA UPDATED 7/7/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702927March 31, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702967March 31, 2015
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE WAS EXPERIENCED AFTER THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 143,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702616March 30, 2015
AIR BAGS, FUEL SYSTEM, GASOLINE, STRUCTURE
2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO COMPLETE RECALL. *SMD THE CONSUMER REFERENCED RECALL 15V046000, 12V527000 AND 13V252000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702123March 27, 2015
AIR BAGS
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701673March 25, 2015
AIR BAGS, EQUIPMENT ADAPTIVE/MOBILITY
I RECEIVED A NOTIFICATION OF THE DEFECT IN THE OCCUPANT RESTRAINT CONTROL MODULE A COUPLE OF YEARS AGO AND EVERY TIME THAT I CALLED THE DEALER, THEY ADVISED THAT THEY DID NOT HAVE THE REPLACEMENT PARTS. I CALLED THEM TODAY AND THEY TELL ME ON 3/25/15 THAT THEY NOW HAVE THE PARTS BUT CANNOT REPAIR THE VEHICLE UNTIL 8/7/15. ALSO - I NEED TO HAVE THE "TRAILER HITCH" INSPECTED AND LIKELY REPLACED TO AVOID FUEL LEAKAGE IF THERE WERE A REAR-END ACCIDENT. THIS IS COMPLETELY UNACCEPTABLE. WHAT IS THE POINT OF "RECALLING" VEHICLES WHEN THEY CANNOT BE REPAIRED IN A TIMELY FASHION? SO I SHOULD JUST FEEL GLAD THAT I HAVE A REASON TO SUE SOMEONE IF A FAMILY MEMBER IS TERRIBLY INJURED OR DIES IN A CRASH IN THE INTERIM COUPLE OF YEARS. PLEASE PROVIDE ME WITH AN ACCEPTABLE RESOLUTION TO THIS PROBLEM. I EXPECT SOME SORT OF AN ANSWER!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701770March 25, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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