Jeep Liberty Complaints (2007)

703 consumer complaints on file.

#10610328July 14, 2014
VISIBILITY:GLASS, SIDE/REAR
ON THIS DATE I WAS DRIVING DOWN HWY 97 AT 60MPH. THE RIGHT SIDE REAR WINDOW FELL DOWN. THIS IS THE 3RD WINDOW OUT OF 4 THAT THIS HAS HAPPENED TO. THE DEALER, DAMSKOV AUTO IN OMAK, WA. FIXED THE LEFT REAR FOR FREE. WHEN THE DRIVERS SIDE WINDOW FELL, THEY SAID IT WAS NOT COVERED UNDER THE RECALL. NOW MY 3RD ONE WAS JUST INSPECTED AND AN ESTIMATE GIVEN ($391) TO REPAIR IT ALSO. WITH 2 CAR SEATS IN THE REAR, THIS IS A SERIOUS SAFETY ISSUE THAT JEEP REFUSES TO ACCEPT RESPONSIBILITY FOR. IVE NOTIFIED JEEP 3 TIMES AND THEY STILL REFUSE TO REPAIR THIS.THERE IS A RECALL ON THIS JEEP FOR THE WINDOWS, HOWEVER THEY SAY NOT THIS EXACT PART THAT KEEPS BREAKING. PLEASE HELP ME. THE COST IS EXORBITANT FOR AN ISSUE THAT THEY ARE AWARE OF. THANK YOU FOR YOUR TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609624July 10, 2014
FUEL/PROPULSION SYSTEM, STRUCTURE
TL* THE CONTACT OWNS 2007 JEEP LIBERTY. THE CONTACT STATED RECALL NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, AND STRUCTURE) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER AND MANUFACTURER STATED THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE DESCRIBED IN THE RECALL. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608874July 8, 2014
FUEL/PROPULSION SYSTEM, STRUCTURE
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT STATED THAT THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED PARTS WERE NOT AVAILABLE. CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER HAS NOT BEEN CONTACTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608927July 8, 2014
UNKNOWN OR OTHER, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2007 JEEP LIBERTY - POWER WINDOW REGULATOR FAILURE: JUNE 3 - 2014 - THE RIGHT FRONT POWER WINDOW REGULATOR FAILED AND BECAME INOPERABLE. ON JULY 10, 2014, THE RIGHT REAR POWER WINDOW REGULATOR FAILED, AND THE WINDOW ROLLED DOWN ON ITS OWN WHILE MY DAUGHTER WAS OPERATING THE VEHICLE AT HIGHWAY SPEED. THE WINDOW BECAME INOPERABLE AND COULD NOT BE ROLLED BACK UP. IN THE SERVICE TECH'S REPORT, THE WINDOW REGULATOR "CAME APART." CHRYSLER-JEEP HAD EXTENDED THE WARRANTY ON THIS PART TO SEVEN YEARS FROM SERVICE DATE THROUGH MARCH 7, 2014 OR ONE MILLION MILES, WHICHEVER CAME FIRST. THEREFORE THEY REFUSE TO COVER THE REPAIR COST UNDER WARRANTY. I AM SENDING THIS REPORT BECAUSE I BELIEVE THESE TWO INCIDENTS HAVE IDENTIFIED AN IMPORTANT SAFETY ISSUE. BECAUSE THE FAILURE CAUSES THE WINDOW TO ROLL DOWN ON ITS OWN AND BECOME INOPERABLE, IF IT DOES SO AT HIGHWAY SPEED OR IN INCLEMENT CONDITIONS THIS COULD PRESENT A SAFETY HAZARD. ALSO THE FACT THAT TWO DIFFERENT WINDOW REGULATORS ON THE SAME VEHICLE FAILED IN CONSECUTIVE MONTHS ROUGHLY ONE MONTH APART INDICATES TO ME THAT THERE MAY BE A SYSTEMIC PROBLEM WITH THIS PART, AND ALL SUCH PARTS SHOULD BE INVESTIGATED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607995July 3, 2014
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT STATED THAT SHE NOTIFIED THE DEALER AND MANUFACTURER NUMEROUS TIMES AND THEY STATED THEY HAVE NO IDEA WHEN THE PARTS WOULD BE AVAILABLE FOR THE RECALL REPAIRS. THE VEHICLE WAS NOT REPAIRED IN A REASONABLE AMOUNT OF TIME. THERE WERE NO FAILURES AT THIS TIME. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. UPDATED 08/19/14*LJ UPDATED 08/23/2017*CT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607696July 2, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
RECEIVED NOTICE DEC 2013, DEALER SAID DID NOT HAVE PARTS, NO FOLLOW UP LETTER N46/NHTSA 13V-252. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607474July 1, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
I HAVE GOTTEN A NOTICE THAT MY 2007 JEEP LIBERTY HAD A RECALL AND A TRAILER HITCH WAS TO BE PUT ON IT TO PREVENT THE FUEL TANK CATCHING FIRE IF IN A REAR END ACCIDENT....I HAVE NOT HEARD NO MORE ON IT AND WAS WONDER WHEN THIS WAS TO BE TAKEN CARE OF.....THANK YOU.....N46/NHTSA 13V-252 ([XXX]) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606357June 26, 2014
FUEL SYSTEM, GASOLINE
WE RECEIVED A RECALL NOTICE APPROXIMATELY 4 MONTHS AGO FOR THE LIBERTY. THE STATED OUR VEHICLE HAS A SMALL CHANCE OF EXPERIENCING A FUEL TANK LEAK DURING REAR END COLLISIONS. THE DEALER IS SUPPOSE TO INSTALL AN (OME) TRAILER HITCH. WE CALLED THE DEALER OVER A MONTH AGO AND THE PART IS NOT AVAILABLE. IF CHRYSLER KNOWS OF A HAZARD AND ISSUES A RECALL THEY SHOULD HAVE THE PART AVAILABLE. WE THINK THAT OVER 4 MONTHS IS A REASONABLE AMOUNT OF TIME TO WAIT TO HAVE PART AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605818June 25, 2014
FUEL SYSTEM, GASOLINE
THERE HAS BEEN A RECALL ON MY VEHICLE (N46 / NHTSA 13V-252) SINCE AT LEAST JUNE OF 2013 WITH CHRYSLER AGREEING TO INSTALL A NEW PART TO CORRECT / PROTECT AGAINST THE PROBLEM. I HAVE CONTACTED MY DEALER ON NUMEROUS OCCASIONS AND HAVE BEEN TOLD THAT NO CORRECTIVE PART IS YET AVAILABLE AND THEY DON'T KNOW WHEN IT WILL BE. WITHIN THE LAST 2 MONTHS I DID FINALLY RECEIVE A STANDARD LETTER FROM CHRYSLER NOTIFYING ME OF THIS "IMPORTANT SAFETY RECALL" SAYING THEY WERE MAKING "ALL REASONABLE EFFORTS TO OBTAIN THE (CORRECTIVE) PARTS AS QUICKLY AS POSSIBLE." THEY GAVE NO DATE AS TO WHEN THEY WOULD BE AVAILABLE. AGAIN ON 6/23/2014 I TOOK MY JEEP IN FOR SERVICE AND REQUESTED THEY MAKE THE PROMISED CORRECTION. THE SERVICE DEPARTMENT SAID THEY COULD NOT, THEY DID NOT HAVE THE PART, AND HAD NO IDEA WHEN THEY WOULD BE ABLE TO CORRECT MY VEHICLES PROBLEM. I FIND THIS TOTALLY UNACCEPTABLE. IT HAS BEEN OVER A YEAR NOW, AT LEAST, SINCE THIS RECALL WAS ISSUED AND MY VEHICLE STILL HAS NOT BEEN REPAIRED AND CHRYSLER CANNOT EVEN TELL ME WHEN THEY MIGHT BE ABLE TO MAKE THE REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605628June 24, 2014
STRUCTURE
REAR STRUCTURE REINFORCEMENT. I FINALLY WAS ABLE TO TALK TO SOMEONE ON THE PHONE ABOUT GETTING THE OEM TRAILER HITCH TO FIX THE SAFETY RECALL, IT HAS BEEN OVER A MONTH, CHRYSLER JEEP DODGE OF SPRING HAS NOT CALLED ME BACK ABOUT WHEN THE PART WILL COME IN (AFTER I ORDERED IT) AND I CANNOT GET AHOLD OF ANYONE AT THE DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605659June 24, 2014
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE AND STRUCTURE) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER GAVE AN UNREASONABLE TIMEFRAME AS TO WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD MADE MULTIPLE ATTEMPTS TO SCHEDULE THE RECALL REPAIR TO NO AVAIL. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605160June 23, 2014
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF A MANUFACTURER'S RECALL IN DECEMBER 2013 RELATING TO THE FUEL SYSTEM. THE CONTACT CALLED THE MANUFACTURER MULTIPLE TIMES IN REFERENCE TO HAVING THE REMEDY PERFORMED. THE CONTACT WAS INFORMED THAT THE PARTS WERE ON BACK ORDER AND NO FURTHER INFORMATION WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605172June 23, 2014
SEATS
TL ' THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V25000 (SEATS). THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE AND THE CONTACT HAS BEEN WAITING FOR MORE THAN A YEAR. THE CONTACT NOTIFIED THREE DIFFERENT DEALERS ON FOUR OCCASIONS THROUGHOUT THE YEAR; HOWEVER, THE PARTS WERE STILL UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. JCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604819June 20, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL - THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACTS VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V252000, FUEL SYSTEM, GASOLINE , STRUCTURE. THE CONTACT STATED WHILE APPROACHING A TRAFFIC LIGHT A VEHICLE CRASHED INTO THE REAR OF THE CONTACTS VEHICLE. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WERE 92,000. RK..UPDATED 10/06/14 *BF
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10604519June 19, 2014
FUEL SYSTEM, GASOLINE
MY JEEP LIBERTY HAS A SAFETY RECALL (N46/NHTSA 13V-252) RELATIVE TO THE FUEL TANK LEAKING. A NUMBER OF MONTHS AGO, I VISITED MY LOCAL DEALER, IN ORDER TO FIND OUT WHEN THE REPAIRS WOULD BE MADE. I WAS TOLD THAT THEY DON'T HAVE THE PARTS TO MAKE THE FIX, AND THAT THEY WILL CALL ME, THAT I SHOULDN'T CALL THEM. TODAY I CALLED THE CHRYSLER RECALL CENTER, AND WAS TOLD THAT THEY DON'T HAVE THE PARTS TO MAKE THE FIX. ISN'T THERE A TIME LIMIT FOR MAKING DEFECT REPAIRS? MY JEEP IS ALREADY 7 YEARS OLD. IF CHRYSLER WAITS ANOTHER 7 YEARS, I' M SURE THEY WILL NEED FEW IF ANY PARTS TO MAKE REPAIRS. I WANT MY JEEP REPAIRED, BEFORE IT GETS REAR ENDED, AND CATCHES FIRE WITH ME IN IT!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604575June 19, 2014
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED SHE HAD RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, AND STRUCTURE) THE REASONABLE AMOUNT OF TIME HAD EXCEEDED TO REPAIR THIS DEFECT. THE DEALER AND MANUFACTURER WERE MADE AWARE OF THE DELAY AND STATED THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE HAS NOT EXHIBITED THE FAILURE.THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10599105June 18, 2014
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE AND STRUCTURE) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598752June 17, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT SHE RECEIVED RECALL NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) IN DECEMBER 2013. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED ON NUMEROUS OCCASIONS BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597838June 12, 2014
STRUCTURE:BODY
TL*THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PART NEEDED TO COMPLETE THE REPAIR WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597673June 11, 2014
FUEL SYSTEM, GASOLINE
RECEIVED A RECALL NOTICE 1-8-1014 ABOUT A PROBLEM WITH THE FUEL TANK .THE DEALERS KEEP TELLING ME THERE ARE NO PARTS TO REMEDY THE PROBLEM. I AM WORRIED ABOUT MY GRAND CHILDREN DRIVING THE CAR. RECALL NOTICE # N46 / NHTSA 13V-252. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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