Jeep Liberty Complaints (2002)

1,808 consumer complaints on file.

#10725984June 18, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED SPORADICALLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725243June 15, 2015
AIR BAGS
THE FACT THAT REPLACEMENT AIRBAG MODULES ARE "NA" WITH AN UNKNOWN TIMEFRAME FOR AVAILABILITY SHOULD NOT BE ACCEPTABLE. IF A PRIVATE CITIZEN WAS KNOWINGLY PLACING OTHER (DRIVING) CITIZENS IN DANGER, WHAT WOULD BE THE CONSEQUENCES? INCARCERATION, RESTRICTION, REMOVAL OF LICENSE, OVERWHELMING FINE, ALL OF THE AFOREMENTIONED. MOST LIKELY. SO HOW IS IT THAT A COMPANY TURNING ENORMOUS PROFIT IS ALLOWED TO SKATE ON THIS ISSUE. SHOULD WE ACCEPT THE PITHY "WELL, SAFETY IS OUR MAIN CONCERN, BUT WE ARE WAITING ON REPLACEMENT PARTS FROM A SUPPLIER"....I DON'T THINK SO. CHRYSLER SHOULD BE COMPELLED LEGALLY TO TURN THEIR VAST PROFIT-DRIVEN RESOURCES INTO SECURING THE PARTS EVEN IF THEY HAVE TO FACTORIZE THEMSELVES AND PRODUCE THEM. OR ARE WE (AND YOU) JUST COMPLIANT SHEEP ACCEDING TO THE OCCASIONAL SLAUGHTER?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702630June 10, 2015
FUEL SYSTEM, GASOLINE, STRUCTURE
2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO FUEL LEAK RECALL NOTICE AND VEHICLE FRAME CORROSION PROBLEMS. *SMD THE CONSUMER STATED WHEN THE PARTS FOR THE RECALL FINALLY ARRIVED, SHE WAS INFORMED THE RECALL COULD NOT BE PERFORMED BECAUSE THE FRAME WAS CORRODED. THE DEALER STATED TO REPAIR THE FRAME WOULD BE AN ADDITIONAL COST. RECALL # 13V252000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721734May 27, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED, WHICH RESULTED IN THE VEHICLE FAILING THE STATE INSPECTION. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS); HOWEVER, THE REMEDY FAILED TO CORRECT THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 108,906.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721348May 26, 2015
VEHICLE SPEED CONTROL, AIR BAGS
2002 JEEP LIBERTY SUDDENLY ACCELERATED AT 10 MILES IN SMALL PARKING LOT TO FULL THROTTLE AT MAXIMUM SPEED REAR BRAKES SPINNING, AND SMOKE FROM REAR, BRAKES FAILED LASTED 2 SECONDS; VIOLENT SUDDEN ACCELERATION CAUSING FATAL ACCIDENT. DRIVING WITH 20YRS OF CLEAN SPOTLESS DRIVING RECORD. JEEP TOTALED, NO AIRBAG DEPLOYED. 10/4/14. SEVERE INJURIES; CRITICAL INJURIES.
Crash:
Yes
Fire:
No
Injuries:
5
Deaths:
1
#10721414May 26, 2015
AIR BAGS
#1 DRIVER, #2 PASSENGER AND #3 PERSON DRIVING VEHICLE THAT HIT US. FEB 10TH, 2015 #1 WAS HIT BY #3, AIR BAG ON DRIVER SIDE DEPLOYED CAUSING A 6-8 INCH CUT ON THE RIGHT BREAST, #1 HAD STITCHES. #2 PASSENGER AIRBAG DID NOT DEPLOY, BUT PASSENGER HAS A HEMATOMA ON IS LEFT EYE WHICH IS EFFECTING HIS SIGHT IN THAT EYE.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10721418May 26, 2015
AIR BAGS, SEAT BELTS
SAFETY RECALL NOTICE RECEIVED, YET NO ACTION BY CHRYSLER TO PROVIDE REPLACEMETN PARTS TO DEALERS. OCR RECALL RECEIVED, YET FCA DELAYS DELAYS DELAYS WITH NO REPLACEMENT PARTS TO DEALER. THIS IS LONG OVERDUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717007May 18, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. IMMEDIATELY AFTER STARTING THE VEHICLE, THE AIR BAG LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO DO THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. UPDATED 7/21/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716271May 13, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716001May 12, 2015
STRUCTURE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716044May 12, 2015
AIR BAGS
I RECEIVED A SAFETY RECALL NOTICE OVER ONE YEAR AGO FOR A DEFECTIVE OCCUPANT RESTRAINT CONTROL MODULE. I IMMEDIATELY CALLED THE LOCAL JEEP DEALER TO SCHEDULE AN APPOINTMENT FOR REPAIR; HOWEVER, THEY STATED THAT REPLACEMENT PARTS WERE NOT YET AVAILABLE. I CALLED ONE MONTH AGO, AND, AGAIN, PARTS WERE NOT AVAILABLE. FOR THE LAST 3 WEEKS, MY AIRBAG LIGHT HAS BEEN LIGHTING UP FOR LONG PERIODS. PLEASE ADVISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714944May 6, 2015
VISIBILITY:SUN/MOON ROOF ASSEMBLY
THE SUNROOF STOPPED CLOSING ALL THE WAY. BITS OF PLASTIC STARTED FALLING OUT. IT WAS STUCK OPEN FOR OVER A YEAR AND I FINALLY WAS ABLE TO LOOK INTO IT. THE TRACK IS BROKEN WITH NO INCIDENT OR CAUSE. IN RESEARCHING ONLINE, I DISCOVERED THAT MANY PEOPLE HAVE HAD THE SAME ISSUE AND THAT THESE SUNROOFS ARE PRONE TO FLYING OFF WHILE DRIVING ON THE FREEWAY. THIS SHOULD BE A RECALL AS IT IS AN UNSAFE CONDITION AND AN EXTREMELY COSTLY REPAIR FOR THE CONSUMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713377April 28, 2015
SEAT BELTS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE REAR SEAT BELT BUCKLES FOR THE PASSENGER, DRIVER, AND THE MIDDLE SEAT BELTS FAILED TO LOCK. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE BUCKLES WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. IN ADDITION, THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V04600 (AIR BAG) WAS RECEIVED IN JANUARY OF 2014. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713026April 27, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING 5 MPH AND MAKING A TURN, A LOUD CLUNKING NOISE EMITTED FROM THE FRONT END OF THE VEHICLE. THE FRONT PASSENGER SIDE LOWER BALL JOINT DETACHED COMPLETELY. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD AND REMAINED AT THAT LOCATION. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V460000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713092April 27, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE GEAR SELECTOR FAILED TO MOVE INTO THE DRIVE POSITION. THE CONTACT HAD TO APPLY FORCE TO THE GEAR LEVER IN ORDER TO SHIFT THE VEHICLE INTO DRIVE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712353April 23, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 12V527000 (AIR BAGS) AND 13V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL) AND STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE TO PERFORM THE RECALLS REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712515April 23, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10711752April 20, 2015
AIR BAGS
2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO AIRBAG SYSTEM OCCUPANT RESTRAINT CONTROL MODULE PROBLEMS. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10711823April 20, 2015
WHEELS, SUSPENSION, STRUCTURE:BODY
I WAS DRIVING DOWN THE HIGHWAY AND I DON'T REALLY REMEMBER THE MOMENT BEFORE THE ACCIDENT BUT I LOST CONTROL OF MY CAR AND HIT THE MEDIAN BARRICADE HEAD ON AND FROM THERE MY CAR KEPT GOING ACROSS THE HIGHWAY OFF TO THE GRASS AREA. I WAS THE ONLY ONE INJURED AND TAKEN TO THE HOSPITAL. MY CAR IS RUINED AND I FACED A BROKEN NOSE, BACK, KNEE, KNOCK, HEAD, AND SHOULDER BRUSHING AND PAIN, AND NOW I KEEP HAVING A SHORT TERM MEMORY ON SOME OCCASIONS. I ALSO GET NAUSEATED WHEN K GET IN A VEHICLE AND GET TERRIFIED WHEN I'M WITH SOMEONE DRIVING DOWN THE STREET. I HAVE NO VEHICLE AT THE TIME, IT'S BEEN ALMOST TWO AND A HALF MONTHS AND I HAVEN'T HAD ANY HELP WITH ANYTHING. I AM A FULL TIME COLLEGE STUDENT WORKING A PART TIME JOB, MY SISTER OR BOYFRIEND HAVE TO TAKE ME TO WORK AND SCHOOL, IT'S GETTING PRETTY TIRING FOR THEM TO TAKE ME EVERYWHERE. I WORK ABOUT 15 MINUTES AWAY FROM MY HOME AND IT'S DIFFICULT FOR THEM TO TAKE ME WHEN THEY HAVE SCHOOL AND WORK ON THOSE DAYS. THE AIR BAGS IN MY JEEP DID NOT DEPLOY, IT WENT IN FOR THE RECALL AND YOU CAN LITERALLY SEE THE SENSORS, THE CLEARLY SHOULD HAVE DEPLOYED. MY JEEP HAD NO ENGINE OR AIR BAG CODES OF ANY KIND.. SO WHY DIDN'T THEY GO OFF?! I'M TERRIER THAT IM GOING TO LOOSE MY JOB AND NOT AFFORD TO PAY RENT OR BILLS. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10706340April 17, 2015
FUEL/PROPULSION SYSTEM, AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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