Jeep Liberty Complaints (2002)

1,808 consumer complaints on file.

#10748114August 12, 2015
UNKNOWN OR OTHER
WIFE WAS GETTING GAS, WENT TO START THE VEHICLE AND IT WOULD NOT START, BATTERY IS GOOD, KEY TURNS ON AND EVERYTHING POWERS UP. BENCH TESTED THE STARTER AND IT IS FINE, IT JUST WONT START. HAVE CHECKED ONLINE AND THERE ARE SEVERAL THOUSAND OWNERS WITH THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747764August 11, 2015
VEHICLE SPEED CONTROL, ENGINE
ON JULY 23, 2015, WHILE DRIVING ON THE INTERSTATE HIGHWAY, AT APPROXIMATELY 55 MILES/HOUR, THE ODOMETER, SPEEDOMETER AND CRUISE CONTROL SIMULTANEOUSLY STOPPED WORKING FOR NO APPARENTLY KNOWN REASON. WHEN ARRIVING AT MY DESTINATION IN ANOTHER STATE, (APPROX. 60 MILES), I RESEARCHED THE INTERNET FOR POTENTIAL PROBLEMS. A NUMBER OF OTHER 2002 JEEP LIBERTY OWNERS HAD EXPERIENCED SIMILAR PROBLEMS. ADDITIONALLY, SEVERAL OWNERS HAD EXPERIENCED ENGINE STALLING WHEN BRAKING AT A STOPLIGHT OR INTERSECTION. ON JULY 28, 2015, WHEN TRAVELING ON AN INTERSTATE HIGHWAY, I PULLED OFF TO THE SAFETY LANE TO TAKE A TELEPHONE CALL. WHILE I WAS SLOWLY PUSHING ON THE BRAKE PEDAL TO MOVE SAFELY TO CURB LANE, THE ENGINE STOPPED WORKING, AS DID MY STEERING. QUICK THINKING - HAVING READ PRIOR OWNERS' COMMENTS - TOLD ME TO PUT THE CAR IN NEUTRAL AND TURN THE IGNITION KEY ON. THAT WORKED! I GOT THE CAR SAFELY TO THE SIDE LANE. I AM IN THE PROCESS OF GETTING PROBLEMS CORRECTED; HOWEVER, OTHER OWNERS HAVE STATED THAT THE PROBLEM OF STALLING PERSISTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747041August 7, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746690August 6, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS STARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000...UPDATED 11/05/15 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746740August 6, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/19/2015 UPDATED 11/05/15.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746046August 4, 2015
STRUCTURE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER TO BE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE TECHNICIAN STATED THAT DUE TO EXCESSIVE RUST AND CORROSION THE RECALL REMEDY COULD NOT BE PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746111August 4, 2015
VEHICLE SPEED CONTROL, AIR BAGS, POWER TRAIN
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN INFORMED THAT THE VEHICLE WAS OPERATING AS DESIGNED BUT THE FAILURE RECURRED. THE CONTACT ALSO MENTIONED THAT ANOTHER VEHICLE CRASHED INTO THE REAR OF THE VEHICLE. AS A RESULT THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WAS A POLICE REPORT FILED AND NO INJURIES SUSTAINED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED. THE FRONT END WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10745785August 3, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/21/15*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745279July 31, 2015
AIR BAGS
AIR BAG STAYS ON. I TOOK TO DEALER IN FAIRBANKS, AK. WAS TOLD THERE'S A RECALL BUT NO REMEDY YET. HOWEVER, THEY COULD FIX IT FOR $1,000. SINCE I DID NOT CHOOSE TO PAY $1,000, THEY MADE ME SIGN A FORM INDICATING I'M AWARE THAT THE AIRBAGS MAY NOT DEPLOY IN AN ACCIDENT. HOW IS IT THEY CAN FIX IT IF I FORK OVER $1,000 BUT NOT ABLE TO AS A RECALL? SO NOW I'M GOING DRIVE FOR MONTHS UNTIL THEY GET A REMEDY JUST LIKE THE HITCH PROBLEM. BOTH OF WHICH ARE SERIOUS SAFETY ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744889July 30, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/25/15
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744696July 29, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE CONTACT WAS INFORMED THAT THE APPROXIMATE WAIT TIME FOR THE RECALL PART TO BECOME AVAILABLE WOULD BE TWO YEARS. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744224July 28, 2015
AIR BAGS, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V527000 (AIR BAGS), 15V046000 (AIR BAGS), 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT WAITED FOR AN EXTENDED PERIOD OF TIME AND TWO OF THE THREE RECALLS HAD NOT BEEN COMPLETED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744384July 28, 2015
AIR BAGS, SUSPENSION, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 09V119000 (SUSPENSION), 12V527000 (AIR BAGS), 15V046000 (AIR BAGS), AND 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744497July 28, 2015
AIR BAGS
RECALL 15V-046 IT HAS BEEN 7 MONTHS WITH NO REMEDY IN SIGHT. THIS RECALL SHOULD BE ADDED TO THE NHTSA SUIT AGAINST FIAT CHRYSLER AUTOMOTIVE. WE ARE DRIVING POTENTIAL TIME BOMBS AS THE AIR BAG COULD DEPLOY AT ANY GIVEN MOMENT CAUSING THE DRIVER TO LOSE CONTROL OF THE VEHICLE, NOT ONLY HARMING THE OCCUPANTS BUT ALSO OTHER PEOPLE NEARBY.THE NHTSA HAS A DUTY TO PUSH THIS MANUFACTURER TO MAKE THESE REPAIRS A TOP PRIORITY OR GET THESE VEHICLES OFF THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743842July 27, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743915July 27, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743901July 27, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743973July 27, 2015
STRUCTURE:BODY
REAR LIFT GATE WINDOW UNLATCHES ON IT'S OWN, WHETHER THE VEHICLE IS RUNNING OR NOT. THE CHRYSLER SERVICE DEPARTMENT WAS WELL AWARE OF THE PROBLEM, AND TOLD ME THAT THE SWITCH IN THE LATCH CAN ACTIVATE ON IT'S OWN, AND THAT THE LATCH WOULD NEED TO BE REPLACED. PAID OVER $180 FOR A NEW SWITCH AND 5 MONTHS LATER, THE WINDOW IS POPPING OPEN ON ITS OWN AGAIN. BESIDES LETTING IN THE COLD IN THE WINTER, HEAT IN THE SUMMER, WE ARE ALSO EXPOSED TO EXHAUST FUMES WHEN THIS IS OPEN. IT'S CURRENTLY BEING HELD SHUT (BUT NOT SEALED) WITH A TIE STRAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743787July 27, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743775July 27, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I KEEP MY CAR PARKED IN AN ENCLOSED GARAGE WHEN IT IS NOT BEING DRIVEN. ONE MORNING, I WENT INTO THE GARAGE TO DRIVE MY CAR TO WORK. I USED MY REMOTE TO OPEN MY CAR DOOR. I THEN NOTICED THAT THE BACKSEAT PASSENGER WINDOW, IMMEDIATELY BEHIND THE DRIVER SIDE WAS ROLLED DOWN. I KNOW I HAD NOT ROLLED IT DOWN. I GOT IN THE CAR AND PUSHED ON THE BUTTON TO RAISE THE WINDOW. THE WINDOW RATTLED AND GROANED WITH AN ELECTRICAL SOUND. I LOOKED AT THE WINDOW - IT HAD NOT ROLLED UP. I HAD TO GET TO WORK, SO I DROVE MY CAR WITH THE WINDOW IN THAT SHAPE. WHEN I GOT TO WORK I ASKED A CO-WORKER TO HELP ME TAPE IT UP. SO THEN, MY WINDOW WAS MANUALLY PUSHED UP BY TWO PEOPLE TRYING TO PUSH IT UP FROM THE INSIDE AND THE OUTSIDE. THEN TAPE WAS APPLIED TO THE WINDOW TO HOLD IT UP, BUT IT STARTED TO SLIP DOWN. SO THE PERSON WHO WAS FIRST HELPING PUT A PIECE OF CARDBOARD ON THE INSIDE PART OF THE WINDOW, SAYING THAT WOULD PREVENT IT FROM FALLING DOWN. IT WORKED FOR AWHILE, BUT THEN THE CARDBOARD SLIPPED DOWN INTO THE WINDOW. SO THEN, I FOUND TWO BIGGER PIECES OF CARDBOARD TO HOLD IT IN THE CLOSED POSITION AND WE TAPED SOME MORE. IT IS NOW TAPED UP AND SO FAR IS HOLDING, BUT AS RAIN MAY COME, IT WILL PROBABLY FALL AGAIN. I CALLED JEEP AND ASKED HOW THIS COULD BE REPAIRED. THEY TOLD ME IT WOULD COST ABOUT $400. I DON'T HAVE A SPARE $400 TO SPEND ON A CAR THAT HAS HAD A MASSIVE NUMBER OF PROBLEMS AND HAS COST ME THOUSANDS OF DOLLARS IN REPAIRS OVER THE YEAR. THEN THE NEXT THING THAT HAPPENED WAS THAT THE FRONT DRIVER-SIDE HUBCAB DISAPPEARED - THIS IS NEVER ENDING TROUBLE WITH THIS CAR. THE CAR HAS BEEN A PROBLEM FROM THE BEGINNING. I TOLD JEEP EARLY ON - THEY WOULD DO NOTHING TO HELP OR EXCHANGE IT FOR A CAR WITHOUT PROBLEMS. THIS VEHICLE IS TERRIBLE, AND THE DEALERSHIP IS EVEN WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Liberty