Jeep Liberty Complaints (2003)

1,352 consumer complaints on file.

#10789079November 8, 2015
AIR BAGS
THIS COMPLAINT IS IN REGARDS TO THE FOLLOWING: THE AIRBAG SYSTEM OCCUPANT RESTRAINT CONTROL (ORC) MODULE MAY EXPERIENCE A FRONT AIRBAG AND/OR SEATBELT PRETENSIONER INADVERTENT DEPLOYMENT. AS OF NOV 7, 2015 THIS REPAIR HAS NOT BEEN COMPLETED AND I HAVE NOT HAVE ANY CONTACT FROM THE MANUFACTURER. I AM CONCERNED FOR THE SAFETY OF MY 19 YEAR OLD DAUGHTER WHO IS THE PRIMARY OPERATOR OF THIS JEEP. THE ONLY INFORMATION I HAVE BEEN ABLE TO FIND ABOUT THE STATUS OF THIS REPAIR FROM CHRYSLER JEEP INDICATES THERE IS NOT YET A REMEDY AVAILABLE UNTIL 2016. THE LAST RECALL NOTICE I RECEIVED WAS AS OF FEB 6, 2015 BUT I BELIEVE I RECEIVED OTHERS DATING BACK TO 2014. THE SAFERCAR.GOV WEBSITE CURRENTLY SHOWS THE FOLLOWING: RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789085November 8, 2015
AIR BAGS, FUEL/PROPULSION SYSTEM
I HAVE ATTEMPTED TO SUBMIT MY 2003 JEEP LIBERTY FOR RECALL REPAIRS RELATING TO RECALL N46 AND R06 BEGINNING MORE THAN A YEAR AGO TO MY TWO NEAREST JEEP DEALERSHIPS; TATE JEEP IN FREDERICK AND CENTURY JEEP IN MT. AIRY, MARYLAND. WHEN I INQUIRE THAT I HAVE RECEIVED NOTICES BY MAIL INSTRUCTING FOR RECALL REPAIRS I AM BEING IGNORED FOR SERVICE. CENTURY JEEP PLACED ME ON A CALL-BACK LIST, BUT I WAS NEVER CONTACTED. WHEN I CALLED AFTER 4-5 MONTHS I WAS TOLD I AM STILL ON THE WAITING LIST. A YEAR HAS GONE BY WITH NO FURTHER CONTACT. WHEN I INQUIRED OF TATE JEEP ABOUT RECALL REPAIRS THEY WILL NOT RESPOND BACK TO ME. I FOUGHT WITH CENTURY JEEP FOR ABOUT A YEAR TO HAVE MY AIRBAG RECALL ADDRESSED. FRANKLY, I AM TIRED OF BEGGING AND PLEADING WITH MY LOCAL JEEP DEALERSHIPS TO HAVE RECALL WORK PERFORMED. I HAVE BEEN AFRAID EVERY DAY I DRIVE MY LIBERTY OF HAVING THE AIR BAG EXPLODE IN MY FACE OR MY GAS TANK EXPLODING FROM A REAR END COLLISION. CAN YOU HELP PROMPT MY DEALERSHIPS TO ADDRESS THESE OUTSTANDING RECALLS. I CONTINUE TO RECEIVE RECALL NOTICES ON A PERIODIC BASIS INFORMING ME THAT MY RECALLS HAVE NOT BEEN REPAIRED, BUT THE DEALERSHIPS REFUSE TO DO ANYTHING. CENTURY JEEP TELLS ME THAT THEY DO NOT HAVE THE RECALL REPAIR PARTS IN STOCK. THEY TELL ME THAT THEY ONLY GET A COUPLE EACH MONTH FROM CHRYSLER. HOW MUCH LONGER DO I HAVE TO DRIVE THIS DEATH TRAP? I APPRECIATE ANY HELP YOU CAN PROVIDE ME. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788788November 6, 2015
FUEL/PROPULSION SYSTEM
TOOK JEEP TO AL SERRA GRAND BLANC MI TO INSTALL TRAILER HITCH PER RECALL - SAID THEY COULD NOT INSTALL DUE TO RUST - YET JEEP HAS LISTED RECALL REPAIR AS COMPLETED EVEN THOUGH NO INSTALLATION WAS DONE. DESPITE NUMEROUS CALLS TO JEEP IT IS STILL LISTED AS COMPLETED. I WOULD LIKE THE RECALL TO BE SHOWN AS INCOMPLETE IN THEIR RECORDS. I BELIEVE THIS IS A FALSIFICATION OF RECORDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788717November 5, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 02/05/16*LJ UPDATED 02/10/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787613November 2, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787618November 2, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE THE VEHICLE WAS PARKED, THE AIR BAG WARNING LIGHT ILLUMINATED CAUSING THE AIR BAGS TO DEPLOY. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE OCCUPATION RESTRICTION MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 127,200. UPDATED 04/06/16*LJ *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787740November 2, 2015
AIR BAGS
THIS COMPLAINT IS IN REGARDS TO RECALL 15V-046 WHICH IS STILL NOT DONE BECAUSE OF LACK OF PARTS. I WANT IT ON RECORD THAT I HAVE BEEN TRYING TO GET IT FIXED IN CASE SOMETHING HAPPENS IN THE MEAN TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786377October 27, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786156October 26, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785592October 23, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000. UPDATED 01/27/16*LJ THE CONSUMER STATED THE AIR BAG LIGHT ILLUMINATED INTERMITTENTLY. UPDATED 02/09/16*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785263October 22, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING 35 MPH, AN ABNORMALLY LOUD SOUND EMITTED FROM THE VEHICLE. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE DRIVER SIDE LOWER BALL JOINTS FRACTURED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN REPLACED THE LOWER BALL JOINTS AND UPPER CONTROL ARM. ALSO, THE TECHNICIAN MADE THE CONTACT AWARE THAT NHTSA CAMPAIGN NUMBER: 03V460000 (SUSPENSION) WAS DIRECTLY RELATED TO THE FAILURE. THE MANUFACTURER AS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 138,994.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806852October 22, 2015
AIR BAGS
2003 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO OCCUPANT RESTRAINT CONTROL RECALL NOTICE REPLACEMENT PARTS ISSUES. *SMD THE CONSUMER STATED THE RECALL HAS BEEN IN EFFECT SINCE FEBRUARY 2015. CURRENTLY, AS OF OCTOBER 2015 CHRYSLER HAS REPORTED THEY ARE UNABLE TO PROVIDE PARTS TO FIX THE ISSUE. 8JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783581October 20, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783600October 20, 2015
ELECTRICAL SYSTEM
MY VEHICLE WAS BEING DRIVIN ON SMOOTH OPEN HIGHWAY . THE CHILD IN THE BACK SEAT REQUESTED THE BACK WINDOW BE ROLLED UP . THIS DRIVER PROCEEDED TO DEPRESS BUTTON THAT CONTROLS THE OPERATION OF THE WINDOW IN THE BACK SEAT UP OR DOWN AND WHEN DOING SO THE WINDOW DID NOT CLOSE ALL THE WAY SHUT. THIS DRIVER STOPPED TO GET GAS AND TRIED THE SWITCH ONCE AGAIN . THE WINDOW WOULD STILL NOT CLOSE ALL THE WAY . WHEN WINDOW WAS TOUCHED AT THE TOP , IT FELT LOOSE AND EASILY SLID DOWN INTO THE DOOR AND NO LONGER WORKED TO CLOSE AT ALL. DIAGNOSIS WAS MADE AT A PROFESSIONAL DEALER QUOTING $300 CLAIMING THAT THE REGULATORY SWITCH WAS BROKEN .UPON CALLING CHRYSLER WITH COMPLAINT , MY RESPONSE WAS THAT THIS PROBLEM IS AT MY EXPENSE BECAUSE A- THE VEHICLE IS OLDER AND THE PREVIOUS OWNER COULD HAVE CAUSED THIS PROBLEM . I STRONGLY DISAGREE THAT THE AGE AND NUMBER OF OWNERS OF A VEHICLE WARRANTS DENIAL OF RECALL AND REPLACE OR THE REGULATORY SWITCH .THIS IS A CONTINUAL PROBLEM AND HUNDREDS OF OTHER PERSONS HAVE COMPLAINED THE SAME PROBLEM. CHRYSLER USED CHEAP PARTS MEANT TO BREAK WITH NO REGARD FOR ITS CUSTOMERS WHATSOEVER. IN MY CASE CHILDREN WERE IN THE VEHICLE BACK SEAT AND THIS PROBLEM DOES IMPOSE A SAFETY RISK TO CHILDREN AS WELL AS FINANCIAL BURDEN ON THE CUSTOMER. CHRYSLER IS AWARE OF THIS PROBLEM BECAUSE THEY HAVE REMADE REGULATORY SWITCH AND MOTOR BETTER BUILT ONY WANT CUSTOMERS TO BUY IT . REGULATORY SWITCH SHOULD BE RECALLED AND RE INSTALLED JUST LIKE THE HITCH WAS , TS IS NO DIFFERENT A CHILD IS PUT AT RISK !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783708October 20, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782421October 15, 2015
AIR BAGS
MY DAUGHTER WAS SETTING STILL, CAR WAS IN PARK WITH ENGINE RUNNING ABOUT TO LEAVE HER WORK. WHEN BOTH FRONT AIR BAGS DEPLOYED FOR NO REASON. THIS BRUISED HER LEGS AND HURT THE PASSENGERS FIGURE. THIS COULD HAVE BEEN A LOT WORSE. CRYSLER HAS BEEN GIVING US THE RUN A ROUND AT WON'T FIX THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10781540October 13, 2015
STRUCTURE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781783October 13, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING 15 MPH, THE AIR BAGS DEPLOYED WITHOUT WARNING. THE CONTACT SUSTAINED ARM AND THUMB INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DRIVEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAGS FAILED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V527000 AND 15V046000 (AIR BAGS) AND STATED THAT PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10781462October 12, 2015
SUSPENSION
VEHICLE HAS LESS THAN 61,000 MILES AND UPPER CONTROL ARM HAS DETERIORATED AND MUST BE CHANGED. THERE IS A RECALL (J17) FOR THIS SPECIFIC PART AND MODEL OF VEHICLE BUT ONLY FOR CERTAIN STATES. THE PART IS THE SAME REGARDLESS OF WHERE THE VEHICLE IS LOCATED. PLEASE EXPLORE INCLUDING ALL 2003 JEEP LIBERTY MODELS IN THIS RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10805754October 7, 2015
AIR BAGS
2003 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO AIRBAG SYSTEM RECALL NOTICE AND LACK OF PARTS. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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