Jeep Liberty Complaints (2002)

1,808 consumer complaints on file.

#10788092November 3, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR WAS CONSISTENTLY ILLUMINATED. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS STARTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787697November 2, 2015
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787561November 1, 2015
ENGINE
MY JEEP CURRENTLY HAS 42,000 MILES AS OF NOV 1, 2015. IT IS 14 YEARS OLD. HOWEVER, THE 3.7 L ENGINE HAS A HISTORY (1 IN 200 AS BEST I CAN TELL FROM THE INTERNET) OF SOMEHOW COAGULATING OIL INTO SLUDGE AROUND THE 50,000 MILE MARK. THIS JEEP IS PART OF THE TRAILER HITCH AND AIRBAG RECALL, BUT AS YOU KNOW DEALERSHIPS NEVER GOT PARTS TO UPDATE. HOWEVER, IT ALSO SEEMS THE ENGINE WAS DESIGNED TO FAIL ON THESE MODELS. MECHANICS THAT WORK ON THESE ENGINES JUST SHAKE THEIR HEADS AND TELL YOU CHRYSLER UPDATED THE ENGINE TO FIX THIS BUT THAT DOESN'T HELP ANYBODY WHO HAS AN ORIGINALLY DESIGNED ENGINE. AGAIN, THESE ENGINES WERE DESIGNED TO SLUDGE. IT USUALLY STARTS WITH ROCKER ARMS CRACKING/BREAKING AND EVEN AFTER REPLACEMENT AND CLEANSING THE OIL SLUDGES UP AGAIN. OF COURSE, CHRYSLER DEALERSHIPS ACT LIKE EVERY OCCURRENCE OF THIS IS ISOLATED, BUT THIRD PARTY MECHANICS KNOW BETTER. MINE HAS TWO JEEPS RIGHT NOW THAT ARE SLUDGED. BASICALLY THE SOCIAL SAFETY CONCERN IS THAT YOUR ENGINE CAN BREAK WHEN YOU'RE DRIVING. AND ALSO THAT CHRYSLER SOLD BATCHES OF THESE ENGINES THAT THEY KNEW WERE DEFECTIVE, IF NOT AT THE ORIGINAL DESIGN THEN SOON AFTER; WHEN THEY DECIDED THEY HAD TO CHANGE THE ORIGINAL DESIGN. I'M ONLY BEING AFFECTED BY IT NOW BECAUSE I HAVE SO FEW MILES ON MY JEEP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786978October 29, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT AFTER THE VEHICLE WAS STARTED, THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786309October 27, 2015
VISIBILITY, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE RELATED TO THE AIR BAGS. IN ADDITION, THE CONTACT STATED THAT THE HEADLIGHTS WERE BURNED OUT AND THE WINDOWS FAILED TO CLOSE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786098October 26, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ...UPDATED 02/04/16 *BF *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785779October 24, 2015
AIR BAGS
I HAVE AN OPEN RECALL NOTICE R06 FOR THE OCCUPANT RESTRAINT CONTROL MODULE FROM FEBRUARY 2015. MY "AIRBAG" INDICATOR LIGHT HAS COME ON. I CONTACTED A DEALER TODAY AND WAS TOLD THAT PARTS ARE STILL NOT AVAILABLE, BUT THAT I COULD MAKE AN APPOINTMENT AND HAVE THE INDICATOR LIGHT INVESTIGATED AT MY COST. THIS IS UNACCEPTABLE. I CONTACTED THE FCA RECALL NUMBER TODAY AND WAS TOLD THAT PARTS WILL NOT BE AVAILABLE UNTIL THE FIRST QUARTER OF 2016, SOMEWHERE BETWEEN 2 1/2 AND 5 1/2 MONTHS FROM NOW. I MENTIONED THE AIRBAG INDICATOR LIGHT AND THE FACT THAT MY PREGNANT DAUGHTER-IN-LAW DRIVES THE VEHICLE. THE ADVICE I WAS GIVEN WAS THAT I SHOULD CONTACT MY DEALER ABOUT A LOANER UNTIL THE PARTS ARRIVE. AGAIN, UNACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785568October 23, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783361October 19, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED CONSTANTLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000. ...UPDATED 02/19/16 *BF UPDATED 4/23/18*JB *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783033October 16, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 02/0/16*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782149October 14, 2015
AIR BAGS
RECEIVED RECALL NOTICE OVER 10 MONTHS AGO AND STILL NO PARTS TO CORRECT PROBLEM. DEALER STATES NO PARTS ARE AVAILABLE OR A TIME FRAME TO WHEN PARTS WILL BE AVAILABLE. HOW CAN YOU HAVE A RECALL AND NO PARTS TO FIX THIS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781234October 10, 2015
AIR BAGS
RECEIVED INTERIM NOTICE OF RECALL #R06/NHTSA 15V-046 OVER A YEAR AGO. THE PART(S) ARE STILL NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780514October 7, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780019October 6, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 15 MPH, THE FRONT DRIVER SIDE TIRE SLIGHTLY DETACHED AND POSITIONED INWARDLY. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD AND WAS TOWED TO AN INDEPENDENT MECHANIC. THE FRONT DRIVER SIDE BALL JOINT FRACTURED. THE MECHANIC REPLACED THE FRONT UPPER CONTROL ARM ASSEMBLY. AFTER THE REPAIR WAS PERFORMED, THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 09V119000 (SUSPENSION). THE VIN WAS INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 149,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779391October 2, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATE MA 01/13/16 UPDATE *JB 4/18/18 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778950October 1, 2015
AIR BAGS, STRUCTURE, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V527000 (AIR BAGS), 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE), AND 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATE 01/13/16 MA UPDATED 02/05/16*LJ UPDATED 02/10/16.*JB, UPDATED 03/23/18 *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778623September 30, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) IN JANUARY OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778565September 29, 2015
AIR BAGS
TL* THE CONTACT OWNED A 2002 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAG DID NOT DEPLOY. THE CONTACT SUSTAINED AN INJURY ON THE LEFT ARM THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 12V527000 (AIR BAGS) AND 15V046000 (AIR BAGS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10778082September 28, 2015
FUEL/PROPULSION SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT AFTER THE VEHICLE WAS STARTED, A FUEL ODOR EMITTED FROM THE VEHICLE. IN ADDITION, THE CONTACT MENTIONED THAT AFTER THE VEHICLE WAS PARKED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT ALSO MENTIONED THAT AFTER TURNING THE IGNITION KEY TO THE ON POSITION, THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS), 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE), AND 15V046000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787727September 28, 2015
SUSPENSION
2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO FRONT UPPER CONTROL ARM RECALL. *SMD THE CONSUMER STATED THE FRONT UPPER CONTROL ARM NEEDED TO BE REPLACED, RIGHT AWAY. SHE DISCOVERED RECALL # 09V119000, WHICH THE DEALER NEVER MENTIONED. THE CONSUMER WAS ALSO INFORMED, THE VEHICLE NEEDED A NEW BOOT WHICH WAS A PART OF THE BALL JOINT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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