Jeep Grand Cherokee Service Bulletins (2015)

513 manufacturer communications on file.

• August 4, 2015•Document ID: 10058295

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  SB-08-031-15REVB

  Date Added:

  August 29, 2015

  Manufacturer:

  DODGE

  Summary

  SOME VEHICLES NEED RADIO SOFTWARE UPDATE DUE TO INCORRECT NAVIGATION GUIDANCE EXITING HIGHWAY, TELEPROMPTER FAILS TO APPEAR WHEN VOICE RECOGNITION (VR) BUTTON IS PRESSED, BLIND SPOT CHIME INTERMITTENTLY FAILS TO TURN OFF, PREVIOUS RADIO CAMERA IMAGE IS DISPLAYED BEFORE CURRENT IMAGE. MODEL 2015 CHARGER, RAM 4500, 5500, RAM 3500, 2500, 1500 PICKUP, VIPER, CHEROKEE, CHALLENGER, GRAND CHEROKEE, DURANGO, CHRYSLER 300. *PE

  Associated Products (12)

  2015 Chrysler 3002015 Dodge Challenger2015 Dodge Charger2015 Dodge Durango2015 Dodge Viper2015 Jeep Cherokee2015 Jeep Grand Cherokee2015 Ram 15002015 Ram 25002015 Ram 35002015 Ram 45002015 Ram 5500
  Associated Documents

  • DownloadMC-10058295-0001.pdf↗
• July 29, 2015•Document ID: 10149700

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  08-007-15 REVA

  Date Added:

  December 3, 2018

  Manufacturer:

  DODGE

  Summary

  RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. A small number of customers may experience one or more of the following: ? Blind Spot module beep or chime sound may be heard continuous (KL Only). ? Radio may keep the CAN bus network awake, causing a battery drain. ? Voice Recognition (VR) to set temperature, will indicate wrong setting to rear seat temperature. ? Not possible to set temperature in degree C using the VR (UK vehicles only). ? Teleprompter does not appear when pressing the Voice Recognition (VR) button. ? Voice Recognition (VR) operation cancels while in media mode. ? Radio may display previous cameras image before displaying the current image. ? Navigation lost vehicle position, during route calculation. ? Navigation displays are missing after vehicle heading changes. ? Navigation giving incorrect guidance to exit the highway. ? FM audio may switch to AM after ignition cycle. ? Text messages appear as sender?s phone number not their name. ? Voice Recognition (VR) phone button may not work at times. ? Audio muted after AUX device is disconnected. ? Voice Recognition (VR) , ? Listen? to text, will only play 1st message. ? Drive Mode: Eco, sport or normal setting may not be saved after key cycle (LA, LD, LX and ZD Only). ? Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only). ? Speed adjusted volume, may not work. ? AM or FM seek or tuner soft keys may be missing. ? Display screen show ambient temperature as ?- - ? not normal values. Improvements: ? Spanish translation. ? Radio station, scroll feature. ? Drive Mode: Launch control button, text improvements (LA, LD, LX and ZD Only). ? Displays correct media, song titles and tracks. ? Incoming calls, audio enhancements (LA, LD and LX Only). ? Audio for strong AM stations. ? VR performance. ? Settings can only be changed in run mode, not ACC. ? Notify user wh

  Associated Products (9)

  2015 Chrysler 3002015 Dodge Challenger2015 Dodge Charger2015 Dodge Durango2015 Dodge Viper2015 Jeep Grand Cherokee2015 Ram 15002015 Ram 25002015 Ram 3500
  Associated Documents

  • DownloadMC-10149700-0001.pdf↗
• July 23, 2015•Document ID: 10149691

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  08-075-15

  Date Added:

  December 3, 2018

  Manufacturer:

  CHRYSLER

  Summary

  RL4 RK4 RM4 Radio Enhancements This bulletin involves inspecting and, if required, updating the radio software. A small number of customers may experience one or more of the following: ? Radio screen display freezes while using Point of Interest (POI) feature. ? Voice Recognition (VR) - voice commands not working. ? Improper translation of some words and units of meter and kilometers.

  Associated Products (6)

  2016 Chrysler 2002016 Chrysler 3002016 Jeep Grand Cherokee2015 Chrysler 2002015 Chrysler 3002015 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10149691-0001.pdf↗
• July 23, 2015•Document ID: 10058712

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  SB08-075-15

  Date Added:

  November 5, 2015

  Manufacturer:

  CHRYSLER

  Summary

  JEEP: WHEN USING POINT OF INTEREST FEATURE THE RADIO SCREEN DISPLAY FREEZES. VOICE RECOGNITION COMMANDS MAY NOT WORK *CN

  Associated Products (4)

  2015 Chrysler 2002015 Chrysler 3002015 Jeep Cherokee2015 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10058712-0001.pdf↗
• July 16, 2015•Document ID: 10058709

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  SB08-031-15REV-A

  Date Added:

  November 3, 2015

  Manufacturer:

  RAM

  Summary

  RA3 RA4 RADIO ENHANCEMENTS. BULLETIN INVOLVES INSPECTING AND UPDATING RADIO SOFTWARE *CN

  Associated Products (12)

  2015 Chrysler 3002015 Dodge Challenger2015 Dodge Charger2015 Dodge Durango2015 Dodge Viper2015 Jeep Cherokee2015 Jeep Grand Cherokee2015 Ram 15002015 Ram 25002015 Ram 35002015 Ram 45002015 Ram 5500
  Associated Documents

  • DownloadMC-10058709-0001.pdf↗
• July 13, 2015•Document ID: 10149674

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  08-028-15 REVA

  Date Added:

  December 3, 2018

  Manufacturer:

  RAM

  Summary

  RA2 Radio Software Enhancements This bulletin involves updating the radio's software. A customer may experience one or more of the following: ? Radio display screen intermittently may go blank. ? Radio display screen may lock up. ? Back up display may not turn off. ? Audio mutes. ? Not able to change state of heated seats and/or steering wheel during stop event on Stop/Start vehicles. ? Touchscreen confirmation beep may be too loud (Grand Cherokee only). ? U0208-00 - Loss Communication With Heated Seat Control Module (Cherokee only). Improvements: ? Only allow vehicle settings to be changed in run mode. To help ensure settings are properly saved. ? Always gray out text message soft keys for non-supporting devices. ? Voice Recognition (VR) improved accuracy.

  Associated Products (8)

  2015 Dodge Charger2015 Dodge Durango2015 Jeep Cherokee2015 Jeep Grand Cherokee2015 Ram 15002015 Ram 25002015 Ram 35002015 Ram 4500
  Associated Documents

  • DownloadMC-10149674-0001.pdf↗
• July 13, 2015•Document ID: 10058565

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  SB-08-028-15REVA

  Date Added:

  October 10, 2015

  Manufacturer:

  DODGE

  Summary

  CHRYSLER: SOME VEHICLES EXPERIENCE SCREEN LOCK UP ON RADIO DISPLAY OR THE SCREEN GOES BLANK, INTERMITTENTLY, TEXT MESSAGE IS GRAYED OUT SOFT KEYS, BACK UP DISPLAY TURNS OFF. MODEL 2015 CHARGER, DURANGO, GRAND CHEROKEE, CHEROKEE, RAM 1500, 2500, 3500, 3500 CAB, 4500 CAB, TRUCK. *PE

  Associated Products (5)

  2015 Dodge Charger2015 Dodge Durango2015 Jeep Cherokee2015 Jeep Grand Cherokee2009 Dodge Ram
  Associated Documents

  • DownloadMC-10058565-0001.pdf↗
• July 11, 2015•Document ID: 10149673

  Service Bulletin/Repair Instructions
  SERVICE BRAKES

  Mfr Comm. #:

  05-006-15

  Date Added:

  December 3, 2018

  Manufacturer:

  JEEP

  Summary

  Front Brake Squeak/Squeal Noise This bulletin involves replacing the front brake rotors. The customer may describe a high frequency front brake squeal or squeak, at approximately 8.4kHz. Noise may be intermittent, so not always possible to duplicate.

  Associated Products (4)

  2015 Jeep Grand Cherokee2014 Jeep Grand Cherokee2013 Jeep Grand Cherokee2012 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10149673-0001.pdf↗
• July 11, 2015•Document ID: 10058885

  Service Bulletin/Repair Instructions
  SERVICE BRAKES

  Mfr Comm. #:

  SB-05-006-15

  Date Added:

  December 11, 2015

  Manufacturer:

  JEEP

  Summary

  2012-2015 JEEP GRAND CHEROKEE: AT APPROXIMATELY 8.4KHZ THE CUSTOMER MAY DESCRIBE A HIGH FREQUENCY FRONT BRAKE SQUEAL OR SQUEAK *CN

  Associated Products (4)

  2015 Jeep Grand Cherokee2014 Jeep Grand Cherokee2013 Jeep Grand Cherokee2012 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10058885-0001.pdf↗
• July 9, 2015•Document ID: 10149672

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  08-029-15 REVA

  Date Added:

  December 3, 2018

  Manufacturer:

  RAM

  Summary

  RG2 Or RJ2 Radio Software Enhancements This bulletin involves updating the radio's software. A customer may experience one or more of the following: ? Radio display screen intermittently may go blank. ? Radio display screen may be locked. ? Backup display may not turn off. ? Audio Mutes. ? Not able to change state of heated seats and/or steering wheel during stop event on Stop/Start vehicles. ? Touchscreen confirmation beep may be too loud. ? The radio does not allow selection of the Polish language. ? The radio fan continually runs at high speed. ? Customer perception may be the radio fan is too loud. Improvements: ? Only allow vehicle settings to be changed in run mode. To help insure settings are properly saved. ? Always gray out text message soft keys for non-supporting devices. ? Voice Recognition (VR) improved accuracy.

  Associated Products (8)

  2015 Dodge Charger2015 Dodge Durango2015 Jeep Cherokee2015 Jeep Grand Cherokee2015 Ram 15002015 Ram 25002015 Ram 35002015 Ram 4500
  Associated Documents

  • DownloadMC-10149672-0001.pdf↗
• July 9, 2015•Document ID: 10057668

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  08-029-15

  Date Added:

  June 18, 2015

  Manufacturer:

  RAM

  Summary

  CHRYSLER 2015 JEEP CHEROKEE, RAM 1500 PICKUP- RAM 2500,3500,4500. CUSTOMERS ARE NOT ABLE TO CHANGE TEMP. OF HEATED SEATS , RADIO NOT ALLOWING SELECTION OF PROPER LANGUAGE, RADIO FANS CONTINUE TO RUN AT HIGH SPEED. *LJ UPDATED 10/13/15. *PE

  Associated Products (7)

  2015 Dodge Charger2015 Dodge Durango2015 Jeep Cherokee2015 Jeep Grand Cherokee2015 Ram 15002015 Ram 25002015 Ram 3500
  Associated Documents

  • DownloadMC-10057668-0001.pdf↗
• July 3, 2015•Document ID: 10149666

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  21-045-15

  Date Added:

  December 3, 2018

  Manufacturer:

  JEEP

  Summary

  Flash: 8HP70 Transmission Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. A small number of customers may experience one of more of the following conditions. ? Bump sensation during low speed tip-in acceleration. ? Downshift engine flare during coast down deceleration at higher altitudes. ? Bump sensation during 6-5 downshift. ? Bump sensation during 1-2 upshift. ? Intermittent delayed upshifts in 1st or 2nd gear. ? Less than desired shift quality when operating the vehicle in Four Wheel Drive (4WD) Low mode. ? With the vehicle stationary and the Selec-Terrain system set to Snow Mode, the transmission will perform a 2-1 downshift when pressing the (+) steering wheel mounted shift paddle instead of remaining in 2nd gear.

  Associated Products (1)

  2015 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10149666-0001.pdf↗
• July 3, 2015•Document ID: 10149665

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

  Mfr Comm. #:

  18-022-15 REVA

  Date Added:

  December 3, 2018

  Manufacturer:

  JEEP

  Summary

  Flash: 3.0L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation a technician may find one of more of the following Diagnostic Trouble Codes (DTCs) set in the PCM memory. ? P2299-00 - Brake Pedal Position/Accelerator Pedal Position Incompatible. ? P208B-00 - Redundant Pump 1 Control Performance. ? P1288-00 - NOX Sensor 1/2 Zero Offset Too High. ? P249C-00 - Excessive Time To Enter Closed Loop Reductant Injection Timing Control. ? P2002-00 - Diesel Particulate Filter Efficiency Below Threshold. ? P20C2 - Reductant Heater 3 Control Circuit Performance. ? P204F - Reductant System Performance. ? P20E9 - Reductant Pressure Too High.

  Associated Products (1)

  2015 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10149665-0001.pdf↗
• July 3, 2015•Document ID: 10058572

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  SB-21-045-15

  Date Added:

  October 13, 2015

  Manufacturer:

  JEEP

  Summary

  JEEP: SOME VEHICLES WILL REQUIRE LATEST SOFTWARE REPROGRAMMING OF TRANSMISSION CONTROL MODULE (TCM) DUE TO EXPERIENCING A BUMP SENSATION DURING 1-2 UPSHIFT OR 6-5 DOWNSHIFT OR DURING LOW SPEED TIP IN ACCELERATION OR VEHICLE SET SNOW MODE WHILE STATIONARY. MODEL 2015 GRAND CHEROKEE. *PE

  Associated Products (1)

  2015 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10058572-0001.pdf↗
• June 27, 2015•Document ID: 10150620

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:ENGINE:DIESEL; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT

  Mfr Comm. #:

  09-004-15

  Date Added:

  December 10, 2018

  Manufacturer:

  JEEP

  Summary

  Incorrect Engine Mount Isolator Installed On 3.0L Diesel Engine This bulletin involves replacing the right and left side engine mount isolators. Incorrect dampening rate engine mount isolators may have been installed on the vehicle which may cause one or more of the following symptoms: ? Shake and/or vibration at idle felt in the steering wheel and seat track. ? Road surface input shake felt in the steering wheel and seat track. ? Boom like low frequency noise at idle.

  Associated Products (1)

  2015 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10150620-0001.pdf↗
• June 23, 2015•Document ID: 10150623

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  08-016-15 REVA

  Date Added:

  December 10, 2018

  Manufacturer:

  JEEP

  Summary

  Poor Radio Reception This bulletin involves replacing the satellite antenna if needed. A customer may experience, SXM (Sirius/XM) radio has intermittent muting. This occurs in areas where XM signal is degraded and cell signal is very weak. The condition happens when the optional vehicle internet connection through the cell network is in use with the internal vehicle Wi-Fi. This Symptom/Condition Only Applies to 2014-2015 WD, WK or KL Vehicles. A customer may experience a popping noise when listening to AM stations.

  Associated Products (8)

  2015 Dodge Durango2015 Jeep Cherokee2015 Jeep Grand Cherokee2014 Dodge Durango2014 Jeep Cherokee2014 Jeep Grand Cherokee2014 Ram 15002013 Ram 1500
  Associated Documents

  • DownloadMC-10150623-0001.pdf↗
• June 4, 2015•Document ID: 10150607

  Service Bulletin/Repair Instructions
  EQUIPMENT ADAPTIVE/MOBILITY; STRUCTURE:BODY:DOOR

  Mfr Comm. #:

  23-022-15

  Date Added:

  December 10, 2018

  Manufacturer:

  DODGE

  Summary

  Door Glass Run Seal Weatherstrip Separated At Corner This bulletin involves inspecting and if necessary, replacing the door glass run seal. The customer may describe what appears to be a tear or cut in the corner of the glass run seal. Glass run seal may separate at bonded corners due to insufficient seal bond strength as shown in (Fig. 1). Fig. 1 Door Glass Run Seal Seam Separation 1 - Seam Separation This bulletin applies ONLY to the area identified in (Fig. 2) on left side of the vehicle. ? (WK) Jeep Grand Cherokee: Left rear door C-pillar corner. ? (WD) Dodge Durango: front door B-pillar corner. Fig. 2 Door Glass Run Seal Inspection Area 1 - (WK) Jeep Grand Cherokee 2 - (WD) Dodge Durango

  Associated Products (2)

  2015 Dodge Durango2015 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10150607-0001.pdf↗
• May 28, 2015•Document ID: 10148937

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY:HOOD

  Mfr Comm. #:

  08-056-15

  Date Added:

  November 26, 2018

  Manufacturer:

  JEEP

  Summary

  Improper Hood Switch Operation This bulletin involves performing a Body Control Module (BCM) Proxi Configuration and Proxi Alignment. The customer may notice that the security alarm will not sound when the hood is opened.

  Associated Products (2)

  2015 Jeep Grand Cherokee2014 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10148937-0001.pdf↗
• May 28, 2015•Document ID: 10148935

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

  Mfr Comm. #:

  18-047-15

  Date Added:

  November 26, 2018

  Manufacturer:

  JEEP

  Summary

  Flash: 3.0L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) Illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) stored in the PCM memory. ? P204F-00 - Reductant System Performance ? P20E9-00 - Reductant Pressure Too High ? P249C-00 - Excessive Time To Enter Closed Loop Reductant Injection Control ? P2002-00 - Diesel Particulate Filter Efficiency Below Threshold ? P20C2-00 - Reductant Heater 3 Control Circuit Performance ? P2299-00 - Brake Pedal Position/Accelerator Pedal Position Incompatible ? P208B-00 - Reductant Pump 1 Control Performance ? P1288-00 - NOX Sensor 1/2 Zero Offset Too High

  Associated Products (1)

  2015 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10148935-0001.pdf↗
• May 22, 2015•Document ID: 10148923

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  21-016-15 REVA

  Date Added:

  November 26, 2018

  Manufacturer:

  JEEP

  Summary

  Flash: Transmission Shift And Drivability Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. A small number of customers may experience a ?Stop/Start Ready? message in the Instrument Panel Cluster (IPC) when the vehicle did not perform an auto stop event. This message typically occurs while the vehicle is being driven in Snow Mode. In addition, a small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) stored in the TCM memory. ? P061B - Internal Control Module Torque Calculation Performance. ? U0401 - Implausible Data Received From The ECM/PCM. ? P1DAD - Input Shaft/Output Shaft Direction Correlation. ? P1DAF - Incompatible Limp In Action Requested (set in conjunction with U1424 - Implausible Engine Torque Signal Received).

  Associated Products (1)

  2015 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10148923-0001.pdf↗