Jeep Grand Cherokee Service Bulletins (2014)
634 manufacturer communications on file.
- October 14, 2015•Document ID: 10216175Service Bulletin/Repair InstructionsVISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:COMPRESSOR:MODULE (ACCM); ELECTRICAL SYSTEM; EQUIPMENT
- Mfr Comm. #:
- 24-005-15
- Date Added:
- July 25, 2022
- Manufacturer:
- JEEP
SummaryFlash: Temperature Control Enhancement This bulletin involves reprogramming the HVAC Module with new software. Customers may experience the following condition: ? Vehicle cabin temperature seems too warm even after reducing the Automatic Temperature Control setpoint. ? Heat mode becomes active when the radio is configured to read in °C and cabin temperature is set to LO. Updating the HVAC software will correct these conditions.
Associated Products (2)Associated Documents - October 14, 2015•Document ID: 10151756Service Bulletin/Repair InstructionsEQUIPMENT:APPLIANCE:AIR CONDITIONER; ELECTRICAL SYSTEM; EQUIPMENT
- Mfr Comm. #:
- 24-005-15
- Date Added:
- December 17, 2018
- Manufacturer:
- DODGE
SummaryFlash: Temperature Control Enhancement This bulletin involves reprogramming the HVAC Module with new software. Customers may experience the following condition: ? Vehicle cabin temperature seems too warm even after reducing the Automatic Temperature Control setpoint. ? Heat mode becomes active when the radio is configured to read in °C and cabin temperature is set to LO. Updating the HVAC software will correct these conditions.
Associated Products (2)Associated Documents - October 12, 2015•Document ID: 10217402Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; FUEL SYSTEM, GASOLINE; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 18-023-15 REV.C
- Date Added:
- August 8, 2022
- Manufacturer:
- JEEP
SummaryFlash: 3.0 L MIL Illumination Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. It also involves the cleaning or replacement of the Exhaust Gas Temperature (EGT) Sensor 1/2 and/or Catalyst Temperature Sensor if necessary depending on Diagnostic Trouble Codes (DTCs) that may have set. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find one or more of the following Diagnostic Trouble Code(s) may have been set: P20C2-00 - Reductant Heater 3 Control Circuit Performance. P204F-00 - Reductant System Performance. P20E9-00 - Reductant Pressure Too High. P249C-00 - Excessive Time To Enter Closed Loop Reductant Injection Timing Control. P1288-00 - NOX Sensor 1/2 Zero Offset Too High. P2002-00 - Diesel Particulate Filter Efficiency Below Threshold. P2299-00 - Brake Pedal Position / Accelerator Pedal Position Incompatible. P241D-00 - Scr Inducement - Forced Engine Shutdown.P0420-00 - Catalyst Efficiency (Bank 1). P1297-00 - EGR Slow Response - Decreasing Flow. P208B-00 - Reductant Pump 1 Control Performance. 0087-00 - Fuel Rail Pressure Too Low. P20EE-00 - SCR NOX Catalyst Efficiency Below Threshold Bank 1. P225C-00 - NOX Sensor Performance - Signal Stuck High Bank 1 Sensor 1. P225D-00 - NOX Sensor 1/1 Performance - Signal Stuck Low. P1289-00 - NOX Sensor 1/2 Zero Offset Too Low. P1296-00 - EGR Slow Response - Increasing Flow. P2BA9-00 - NOX Exceedence - Insufficient Reagent Quality. P2080-00 - Exhaust Gas Temperature Sensor Circuit Performance. P2084-00 - Exhaust Gas Temperature Sensor Circuit Performance-Bank 1 Sensor 2. P0426-00 - Catalyst Temperature Sensor Circuit Performance Bank 1 Sensor 1. P242B-00 - Exhaust Gas Temperature Sensor Circuit Performance-Bank 1 Sensor 3. P062B-00 - Internal Control M
Associated Products (1)Associated Documents - October 12, 2015•Document ID: 10216164Service Bulletin/Repair InstructionsFUEL SYSTEM, DIESEL; FUEL SYSTEM, GASOLINE; EQUIPMENT; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
- Mfr Comm. #:
- 18-023-15 REV.C
- Date Added:
- July 25, 2022
- Manufacturer:
- JEEP
SummaryFlash: 3.0 L MIL Illumination Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. It also involves the cleaning or replacement of the Exhaust Gas Temperature (EGT) Sensor 1/2 and/or Catalyst Temperature Sensor if necessary depending on Diagnostic Trouble Codes (DTCs) that may have set. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find one or more of the following Diagnostic Trouble Code(s) may have been set: ? P20C2-00 - Reductant Heater 3 Control Circuit Performance. ? P204F-00 - Reductant System Performance. ? P20E9-00 - Reductant Pressure Too High. ? P249C-00 - Excessive Time To Enter Closed Loop Reductant Injection Timing Control. ? P1288-00 - NOX Sensor 1/2 Zero Offset Too High. ? P2002-00 - Diesel Particulate Filter Efficiency Below Threshold. ? P2299-00 - Brake Pedal Position / Accelerator Pedal Position Incompatible. ? P241D-00 - Scr Inducement - Forced Engine Shutdown. ? P0420-00 - Catalyst Efficiency (Bank 1). ? P1297-00 - EGR Slow Response - Decreasing Flow. ? P208B-00 - Reductant Pump 1 Control Performance. ? P0087-00 - Fuel Rail Pressure Too Low. ? P20EE-00 - SCR NOX Catalyst Efficiency Below Threshold Bank 1. ? P225C-00 - NOX Sensor Performance - Signal Stuck High Bank 1 Sensor 1. ? P225D-00 - NOX Sensor 1/1 Performance - Signal Stuck Low. ? P1289-00 - NOX Sensor 1/2 Zero Offset Too Low. ? P1296-00 - EGR Slow Response - Increasing Flow. ? P2BA9-00 - NOX Exceedence - Insufficient Reagent Quality. ? P2080-00 - Exhaust Gas Temperature Sensor Circuit Performance. ? P2084-00 - Exhaust Gas Temperature Sensor Circuit Performance-Bank 1 Sensor 2. ? P0426-00 - Catalyst Temperature Sensor Circuit Performance Bank 1 Sensor 1. ? P242B-00 - Exhaust Gas Temperature Sensor Circuit Performance-Bank 1 Sensor 3. ? P062B-00 - Internal Control M
Associated Products (1)Associated Documents - October 12, 2015•Document ID: 10151745Service Bulletin/Repair InstructionsPOWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
- Mfr Comm. #:
- 18-023-15 REV-C
- Date Added:
- December 17, 2018
- Manufacturer:
- JEEP
SummaryFlash: 3.0 L MIL Illumination Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. It also involves the cleaning or replacement of the Exhaust Gas Temperature (EGT) Sensor 1/2 and/or Catalyst Temperature Sensor if necessary depending on Diagnostic Trouble Codes (DTCs) that may have set. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find one or more of the following Diagnostic Trouble Code(s) may have been set: ? P20C2-00 - Reductant Heater 3 Control Circuit Performance. ? P204F-00 - Reductant System Performance. ? P20E9-00 - Reductant Pressure Too High. ? P249C-00 - Excessive Time To Enter Closed Loop Reductant Injection Timing Control. ? P1288-00 - NOX Sensor 1/2 Zero Offset Too High. ? P2002-00 - Diesel Particulate Filter Efficiency Below Threshold. ? P2299-00 - Brake Pedal Position / Accelerator Pedal Position Incompatible. ? P241D-00 - Scr Inducement - Forced Engine Shutdown. ? P0420-00 - Catalyst Efficiency (Bank 1). ? P1297-00 - EGR Slow Response - Decreasing Flow. ? P208B-00 - Reductant Pump 1 Control Performance. ? P0087-00 - Fuel Rail Pressure Too Low. ? P20EE-00 - SCR NOX Catalyst Efficiency Below Threshold Bank 1. ? P225C-00 - NOX Sensor Performance - Signal Stuck High Bank 1 Sensor 1. ? P225D-00 - NOX Sensor 1/1 Performance - Signal Stuck Low. ? P1289-00 - NOX Sensor 1/2 Zero Offset Too Low. ? P1296-00 - EGR Slow Response - Increasing Flow. ? P2BA9-00 - NOX Exceedence - Insufficient Reagent Quality. ? P2080-00 - Exhaust Gas Temperature Sensor Circuit Performance. ? P2084-00 - Exhaust Gas Temperature Sensor Circuit Performance-Bank 1 Sensor 2. ? P0426-00 - Catalyst Temperature Sensor Circuit Performance Bank 1 Sensor 1. ? P242B-00 - Exhaust Gas Temperature Sensor Circuit Performance-Bank 1 Sensor 3. ? P062B-00 - Internal Control M
Associated Products (1)Associated Documents - October 12, 2015•Document ID: 10074731Service Bulletin/Repair InstructionsPOWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- SB-18-023-15-C
- Date Added:
- June 22, 2016
- Manufacturer:
- JEEP
SummarySUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (1)Associated Documents - September 24, 2015•Document ID: 10148682Service Bulletin/Repair InstructionsEQUIPMENT; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR; ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- 18-064-15
- Date Added:
- November 19, 2018
- Manufacturer:
- RAM
SummaryP20EE SCR NOX Catalyst Efficiency Below Threshold Bank 1 This bulletin involves replacing the Selective Catalyst Reduction (SCR) Catalyst assembly. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find Diagnostic Trouble Code (DTC) P20EE SCR NOX Catalyst Efficiency Below Threshold Bank 1 set in the Powertrain Control Module (PCM) memory.
Associated Products (2)Associated Documents - September 23, 2015•Document ID: 10148677Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 08-091-15
- Date Added:
- November 19, 2018
- Manufacturer:
- JEEP
SummaryFlash: ECM and IPC Software Enhancements This bulletin involves upgrading the software in the Engine Control Module (ECM) and if required the Instrument Panel Cluster (IPC). The customer may experience one or all of the following: ? The ?Engine Stop Start Not Available? displayed in the Instrument Cluster after disconnecting the vehicle?s battery. ? The engine fails to start at the first attempt using the Keyless Ignition Node (KIN) button. ? IPC may display the wrong translations in all languages (APAC Market excluded). ? Confusing the vehicle start logic condition based on the vehicle standing in the Start and Stop mode. ? ?Stop/Start Not Ready-Battery Charging? maybe displayed erroneously. ? ?Low Battery Voltage? text message shown erroneously in the EVIC.
Associated Products (1)Associated Documents - September 12, 2015•Document ID: 10148662Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- 08-083-15 REV-A
- Date Added:
- November 19, 2018
- Manufacturer:
- DODGE
SummaryFlash: Bass, Mid, Treble Adjustment Causes Erratic Volume Increases This bulletin involves reprogramming the Amplifier (AMP) with the latest available software. The customer may describe when changing the radio tone settings (Bass, Mid, Treble) the volume levels may be erratic. Depending where the volume is set, the volume changes maybe very loud or very little. Example: Volume set to 8 and making adjustments to the tone settings, the volume can increase by 15 db. Volume set to 25 and making adjustments to the tone settings, there maybe no volume changes.
Associated Products (7)Associated Documents - August 22, 2015•Document ID: 10148985Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- 09-010-15
- Date Added:
- November 26, 2018
- Manufacturer:
- DODGE
SummaryIncorrect 5.7L Engine Oil Dipstick This bulletin involves installing the correct engine oil indicator (Dipstick). The customer may notice blue smoke coming from the tail pipe after the vehicle was started. Also after performing an oil change the Dipstick may indicate the oil was low. When changing the oil and filter, service information shows 7 quarts / 6.6 liters are required. After installing 7 quarts / 6.6 liters the Dipstick may indicate the engine oil level is 1 quart / .95 liters low.
Associated Products (4)Associated Documents - August 7, 2015•Document ID: 10148960Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- 09-008-15
- Date Added:
- November 26, 2018
- Manufacturer:
- CHRYSLER
Summary3.6L Oil Loss Diagnostic Aid This bulletin involves additional information on oil loss.
Associated Products (9)Associated Documents - August 7, 2015•Document ID: 10058301Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- SB-09-008-15
- Date Added:
- August 29, 2015
- Manufacturer:
- DODGE
SummaryVARIOUS VEHICLES ARE EXPERIENCING LOSS OF OIL, AND POSSIBLY AN OIL LEAKAGE POOLING IN ENGINE VALLEY AND POSSIBLY NEED REPLACING OIL FILTER HOUSING. MODEL 2014. *PE
Associated Products (11)Associated Documents - August 4, 2015•Document ID: 10148953Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- 08-072-15 REV-A
- Date Added:
- November 26, 2018
- Manufacturer:
- RAM
SummaryRA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. A customer may experience, one or more of the following conditions. ? Track names may be displayed twice in USB or SD media modes. ? SD, USB or BTSA modes may become non-functional for a given ignition cycle. ? Duplicate song titles may be displayed in USB mode. ? Last track is displayed but next track is being played. ? Navigation function may resets itself after using One-Shot Voice Recognition (VR). ? Intermittently the Global Positioning System (GPS) may lose it?s location for a short time and causes routing and positioning concerns. ? GPS and Internal cellular device may become inoperative and causes a loss of GPS and cellular functions. ? A false Pop-up message may appear ?Vehicle Phone Requires Service? even though the vehicle?s phone works properly. ? Back-up camera image may be unclear or jittery/stutters at times. ? Enables Via Mobile software features when released to consumers. (U.S. market only) ? Able to adjust audio balance / fade settings during a VR session. ? Correct, condition where user could not exit screen off mode. ? Mute button status was not being displayed correctly. ? Presets where not shown correctly or were deleted. ? Enhancements to POI. ? ParkSense tone continuously on. ? Enhancement to navigation routing. ? Radio display may shows ?Please insert USB Stick?. ? Enhancement made when video is display in radio when using PAL format video disks. ? Corrected the temperature slider bar not updating on Manual Temperature Control vehicles. ? Navigation may not start or may lose position. ? Rear camera may show a black screen for 3 seconds upon going to reverse. ? Enhancements for iPod or iPhone devices that may not start playing after connecting. ? iPod would not resume playing after a VR session or phone call. ? Radio reset, screen lockup, blank screen or sluggish system respo
Associated Products (13)Associated Documents - August 4, 2015•Document ID: 10058300Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- SB-08-072-15REVA
- Date Added:
- August 29, 2015
- Manufacturer:
- DODGE
SummaryCERTAIN VEHICLES ARE HAVING RADIO, NAVIGATIONAL ISSUES REQUIRING SOFTWARE UPDATE. MODEL 2013-14. *PE
Associated Products (16)Associated Documents - July 18, 2015•Document ID: 10149684Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 09-006-15
- Date Added:
- December 3, 2018
- Manufacturer:
- JEEP
SummaryIntermittent Engine Shudder While Driving This bulletin involves replacing the engine cylinder heads. A small number of customers may experience a slight engine shudder while driving. They may state that the condition feels and sounds like driving over rumble strips. It may also be perceived as an internal transmission issue or engine misfire. No Diagnostic Trouble Codes (DTCs) will set as a result of this condition. DISCUSSION: The root cause of the engine shudder has been found to be due to excess carbon build-up on the exhaust valve stems and will typically happen on vehicles driven mostly in light load conditions. As a result, new cylinder heads have been released that are equipped with newly designed valve stem seals. These newly designed seals are designed to help prevent excessive carbon from building up on the valve stems. Although it may be hard to reproduce, engine shudder resulting from these excess carbon deposits, will typically only happen under the following driving conditions. ? Steady speeds between 50 and 70 mph (80 and 113 kph). ? Engine speed between 1600 - 2000 RPM. ? Present during engine warm up to operating temperature after a cold soak. ? Only present for a few seconds at a time and often during a 6-7 upshift. ? Light load acceleration or while driving up a slight grade. ? Symptom will go away either by aggressively applying the accelerator pedal or going into a zero throttle deceleration.
Associated Products (2)Associated Documents - July 18, 2015•Document ID: 10058923Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- SB09-006-15
- Date Added:
- December 21, 2015
- Manufacturer:
- DODGE
Summary2014 JEEP GRAND CHEROKEE AND 2014 DODGE RAM SLIGHT ENGINE SHUDDER WHILE DRIVING. ENGINE CYLINDER HEADS NEEDS REPLACING *CN
Associated Products (1)Associated Documents - July 16, 2015•Document ID: 10149678Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 08-072-15
- Date Added:
- December 3, 2018
- Manufacturer:
- RAM
SummaryRA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. A customer may experience, one or more of the following conditions. ? Improved Radio security protection to reduce the potential risk of unauthorized and unlawful access to vehicle systems (U.S. Market Only). ? Track names may be displayed twice in USB or SD media modes. ? SD, USB or BTSA modes may become non-functional for a given ignition cycle. ? Duplicate song titles may be displayed in USB mode. ? Last track is displayed but next track is being played. ? Navigation function may resets itself after using One-Shot Voice Recognition (VR). ? Intermittently the Global Positioning System (GPS) may lose it?s location for a short time and causes routing and positioning concerns. ? GPS and Internal cellular device may become inoperative and causes a loss of GPS and cellular functions. ? A false Pop-up message may appear ?Vehicle Phone Requires Service? even though the vehicle?s phone works properly. ? Back-up camera image may be unclear or jittery/stutters at times. ? Enables Via Mobile software features when released to consumers. (U.S. market only) ? Able to adjust audio balance / fade settings during a VR session. ? Correct, condition where user could not exit screen off mode. ? Mute button status was not being displayed correctly. ? Presets where not shown correctly or were deleted. ? Enhancements to POI. ? ParkSense tone continuously on. ? Enhancement to navigation routing. ? Radio display may shows ?Please insert USB Stick?. ? Enhancement made when video is display in radio when using PAL format video disks. ? Corrected the temperature slider bar not updating on Manual Temperature Control vehicles. ? Navigation may not start or may lose position. ? Rear camera may show a black screen for 3 seconds upon going to reverse. ? Enhancements for iPod or iPhone devices that may not start playing after connec
Associated Products (13)Associated Documents - July 11, 2015•Document ID: 10149673Service Bulletin/Repair InstructionsSERVICE BRAKES
- Mfr Comm. #:
- 05-006-15
- Date Added:
- December 3, 2018
- Manufacturer:
- JEEP
SummaryFront Brake Squeak/Squeal Noise This bulletin involves replacing the front brake rotors. The customer may describe a high frequency front brake squeal or squeak, at approximately 8.4kHz. Noise may be intermittent, so not always possible to duplicate.
Associated Products (4)Associated Documents - July 11, 2015•Document ID: 10058885Service Bulletin/Repair InstructionsSERVICE BRAKES
- Mfr Comm. #:
- SB-05-006-15
- Date Added:
- December 11, 2015
- Manufacturer:
- JEEP
Summary2012-2015 JEEP GRAND CHEROKEE: AT APPROXIMATELY 8.4KHZ THE CUSTOMER MAY DESCRIBE A HIGH FREQUENCY FRONT BRAKE SQUEAL OR SQUEAK *CN
Associated Products (4)Associated Documents - June 30, 2015•Document ID: 10150622Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 08-067-15
- Date Added:
- December 10, 2018
- Manufacturer:
- JEEP
SummaryRM4 Radio Enhancements (Japan Only) This bulletin involves inspecting and, if required, updating the radio software. A small number of customers may experience one or more of the following: ? Digital TV, television display screen may be blurry. ? Song names displayed twice in USB and SD media modes. ? Radio may displays or voice prompt ?Please check ETC device? (Electronic Toll Collection). ? Poor navigation guides through overpass or underpasses, multi-level intersections. ? Navigation Turn-by-turn guidance setting may be cleared after ignition is cycled. ? Navigation may reset while driving.
Associated Products (2)Associated Documents