Jeep Gladiator Complaints

996 consumer complaints on file.

#11706757December 23, 2025
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, UNKNOWN OR OTHER
The automobile's consumer-facing SOFTWARE enables WIFI on the user's mobile phone devices, in my case, ANDROID. However, at the end of the drive, after the STOP button has been depressed, and the car should be stopped, the SOFTWARE fails to turn-off the WIFI that it enabled, thus causing a battery drain of the ANDROID device. When a feature is enabled, it is serious ERROR and BUG to fail to reset the settings to the prior state. Further, this SOFTWARE error and bug causes countless waste of millions or billions of WATTS per year. This bug is serious error and should be addressed on a high priority. Consider the poor consumer driving or even just existing in mid-west snow conditions needing to use his phone , but idiot Stelantis turned-on WIFI on his Android, but then FORGOT to turn-off the WIFI feature, so poor Consumer freezes to death because Jeep forgot to DISABLE after they enabled WIFI, not allowing for the Consumer to make a life-saving call. Further, It is understood by this Consumer that Jeep enabled the WIFI, in order to collect satellite radio usage and album cover pictures, and other reasons. Jeep must report each and every data collection and allow for each and every data collection to be approved or denied by the consumer, which they have not done, so far as I know. Enabling Android power drain and not turning it off when done, is like leaving the lights on when they are not in use, except more egregious, and a serious safety issue. It seems to me that the NHTSA should have inspected this software prior to Jeep spreading it to the public. Further, the hands-free calling worked at first, now it doesn't work. In addition, when turning and in 4wd, the automobile shakes and groans and jumps, when turning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706096December 19, 2025
ELECTRICAL SYSTEM
The instrument panel cluster has gone blank. It was slowly going bad and eventually went out alltogether.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705624December 17, 2025
ENGINE
My jeep has 140,000 mile engine oil has been changed on time every time. And the engine has cylinders that are missing and it's using antifreeze and riddles like a diesel from time to time. I looked it up and it seems to be a common problem with these engine and there has not been a recall for this. But funny thing is they make a repair kit for this issue. Why has this not been recalled yet it's on all the jeep forms. Even wright ups of fires after a while of driving in this condition.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705635December 17, 2025
ELECTRICAL SYSTEM
Our dash board has gone black and we can not see how fast we are going how much fuel we have or the milage or anything else on the dash. The radio still works but nothing else on the dash is working. there are 32,000 other vehicles with recalls on this same issue our truck does not fall under the recall batch but obviously should. this is a major safety issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705455December 16, 2025
STEERING
Death Wobble at highway speeds between 72-75. Shaking hard at these speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704786December 12, 2025
STEERING
I have a 2024 jeep gladiator and when I’m on the highway doing anything over 55mph it gets a horrible death wobble and the entire vehicle rattles. It’s hard to maintain control. The first time it happened I almost wrecked my truck. The entire vehicle vibrates violently so you lose control of the steering wheel. You have to come to an immediate stop wherever you are and pray you don’t get rear ended. The steering wheel shakes and everything. It’s terrifying and going to get people killed. It literally almost caused me to wreck
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704510December 11, 2025
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2022 Jeep Gladiator. The contact stated that while driving 20-25 MPH, the instrument panel became inoperable. There were no warning lights illuminated. Upon research, the contact became aware of NHTSA Campaign Number: 24V652000 (Electrical System). The local dealer was contacted, but the vehicle was not diagnosed or repaired. The dealer informed the contact that parts were on back order, but the odometer had to be ordered and recalibrated to prevent tampering. The contact checked the fuses, and the fuses were in good condition. The manufacturer was contacted, but there was a language barrier. The failure mileage was approximately 36,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704167December 10, 2025
ELECTRICAL SYSTEM
The instrument panel cluster (IPC) failed. The speedometer, fuel gauge, and other driver information displays no longer function. The vehicle and failed instrument cluster are available for inspection upon request. The failure resulted in loss of critical driving information, including vehicle speed and fuel level. This creates a safety risk because I cannot accurately monitor speed, receive warning indicators, or assess vehicle operating conditions while driving. The issue has been diagnosed by ASE certified shop No warning lamps or messages were displayed prior to the failure. The instrument cluster failed suddenly and without warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704332December 10, 2025
STEERING
Death wobble. Play in steering box.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703496December 7, 2025
UNKNOWN OR OTHER
A tire-related safety issue was discovered on a recently purchased 4×4 vehicle. The left rear tire was found to be a completely different model from the other tires, and it consistently lost air pressure shortly after the vehicle was picked up. The mismatched tire and repeated PSI loss created a potential safety risk because uneven traction on a 4×4 vehicle can affect braking stability, handling, and overall control. This condition could lead to loss of control, especially at higher speeds or in emergency situations . The issue was inspected by an authorized service center, which confirmed that the tire was losing air and that the tire model did not match the others. However, only one rear tire was replaced, leaving the vehicle with one new tire and one used tire on the same axle. This does not resolve the safety concern. No warning lamps were displayed, but the tire repeatedly showed low pressure shortly after driving. The mismatch and pressure loss were the first noticeable symptoms. The component (rear tires) is available for inspection upon request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703157December 5, 2025
VEHICLE SPEED CONTROL
media screen goes black wile driving and cluster has red lines comes on and off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701895November 28, 2025
ELECTRICAL SYSTEM, STEERING
The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at various speeds, the messages "Gear Shift Reset", and "Loss of Stability Control" were displayed, and the check engine warning light, the brake system warning light and other unknown warning lights were illuminated. Additionally, the power steering feature suddenly failed to operate as designed. The vehicle was taken to the dealer, where it was diagnosed and determined that a wiring harness needed to be replaced. The vehicle was not repaired by the dealer; however, the contact completed the repair himself. The manufacturer was not informed of the failure. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701586November 25, 2025
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
Instrument cluster display quit working just black screen
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700986November 22, 2025
STEERING
I am submitting a complaint regarding my 2020 Jeep Gladiator, which has exhibited persistent and dangerous steering issues since shortly after I purchased it. The issue is commonly referred to as the "death wobble." Despite 5 separate repair attempts performed by an authorized Jeep/Stellantis dealership, the safety defect continues to occur. This issue is very commonly know to Jeep. I have even been told my the Service Agent I worked with at the dealership that the steering damper is known to be inadequate, but still continually put on the Jeep. The issue started at approximately 25,000 miles, and upon the 5th time bringing it in for the same safety defect, the car is at 92,000 miles. At highway speeds, if the vehicle hits any uneven pavement, the car will begin to shack violently and the vehicle becomes difficult to control. On multiple occasions, the vehicle felt uncontrollable. This creates an extremely unsafe driving condition for me, my family, and other drivers on the road. I have to be hyper focused to avoid any pothole or other change in pavement in order to try and prevent the steering defect to happen. Even when the steering damper has been replaced, the new one can break at any point again, creating a danger every time this vehicle is driven on the highway. I have opened a formal complaint with Jeep as I can no longer use the vehicle in good conscious with my 4-month old daughter. The defect-steering damper breaking can happen anytime, as the exact same part is replaced each time with no successful remedy. I am asking the NHTSA to investigate the steering defect, determine whether a broader safety recall is necessary, assist in compelling Stellantis to provide an appropriate remedy for a vehicle that has undergone multiple unsuccessful repair attempts for a safety-critical defect. I have included all service documents and my communication with Jeep/Stellantis.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700771November 21, 2025
POWER TRAIN, UNKNOWN OR OTHER
Without any warning and after about 7 minutes of driving, Jeep turned off while driving at about 40 mph. There were no dash lights or warnings and the Jeep has never had an issue or any other symptom previously. Would not start and had to be towed. 8 hours later it was still in a crank no start condition. Both batteries were fully charged so not a battery issue. I'm a long time Jeep owner, VP of the Middle Peninsula Jeep Association LLC and fairly well versed in Jeep mechanics. I only say that to let you know that I have a lot of experience with Jeeps, was able to exclude certain causes and have not encountered thisnwith any of my previous Jeeps. Jeep is in show condition and meticulously cared for. The day after vehicle shut off, all dash lights and windows also stopped working so issue also caused batteries to fully drain. Dealership says it is needs a new PDC. I strongly suspect this is due to manufacturer defect related to PCM and some of manufacturing defects associated with COVID-era manufacturing issues. Uncertain if it could also be related to other open recall. Vehicle has less than 50K on it. It really doesn't feel right that just a large component would go out on such a new Jeep and definitely isn't in accordance with the quality I've come to know and expect when owning other Jeeps. Would appreciate anything you can do to assist. On another note, about half of the Gladiators I see have the 3rd brake light out (mine included). Any idea what the issue could be with that as I also have to get that replaced, too. Many thanks!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700578November 20, 2025
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns a 2024 Jeep Gladiator. The contact stated that while attempting to shift the vehicle into first gear, the vehicle unexpectedly accelerated up to approximately 25 MPH without the accelerator pedal being depressed. There was no warning light illuminated. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure, and a case was opened. The approximate failure mileage was 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700489November 20, 2025
ELECTRICAL SYSTEM, STEERING
Approximately two months ago while driving about 65 mph on the interstate the power steering failed, and reverted to manual steering. The vehicle became extremely difficult to turn. I was near an exit, and as I slowed to leave the interstate, at 30-35 mph the steering began to work normally. I did not have the issue investigated. Two days ago while going to work, and descending a mountain which had numerous sharp curves the power steering failed again. I was traveling around 40 mph, and the vehicle was extremely difficult to steer. As I reduced speed to about 25mph the steering resumed normal operation. I was making a 90 degree downhill turn when this event occurred. I almost departed the road on a steep drop off. Had my wife been driving I do not think she would have possessed enough strength to keep from going off the road. I had the vehicle checked, by a mechanic and there were no codes or anomalies detected. I am a certified Airframe and Powerplant mechanic, as well as an Aviation Safety Inspector. This issue with my Jeep is an accident waiting to happen. There are a significant number of complaints for this same issue. NHTSA needs to address this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699514November 15, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
The digital instrument cluster in my 2020 Jeep Gladiator has failed. The center display (LCD) went completely black, even though the backlight still glows faintly. This screen typically displays critical information such as vehicle speed, warnings, messages, and alerts. Without this display, I cannot monitor key safety information while driving. The analog gauges still function, but the central digital panel remains blank regardless of ignition mode (RUN or ON). After diagnosing the issue myself, I confirmed power was present at the fuse terminals. I inspected and replaced fuse F36, which was damaged and likely contributed to the display losing power or shorting. I also inspected related fuses F43 and F57 (BCM and IOD power supply), which were intact. This is not an isolated problem. Research shows that other Jeep Gladiator owners (especially 2020 models) are experiencing identical symptoms — black instrument displays, “Push Brake to Start” messages that stay on after shutdown, and modules not entering proper sleep mode. These issues align with the symptoms listed in TSB 08-002-21A, which relates to software and communication faults between the BCM and IPC. Jeep dealership confirmed the failure and quoted $700–$1,000 for full cluster replacement, stating there are no DTC codes and no reflash updates available, and that the cluster must be replaced outright. Jeep has not issued a recall, yet this is clearly a widespread failure affecting visibility and safety of vehicle operation. The problem poses a safety risk to myself and others. I cannot see alerts or diagnostic messages while driving. If this happened at night or during highway travel, it could increase accident risk. Jeep should issue a recall or warranty coverage extension for the instrument cluster failure in affected 2020 Gladiators.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699092November 13, 2025
ENGINE
My vehicle has a 3.6 pentastar engine. Around 75,000 miles the check engine light came on. I took it to the dealership to run diagnostics and find the problem. After completing the diagnostics the service tech informed me that is was an issue related to a TSB 09-011-25. This is a major manufacturing issue that causes engine failure. My engine needs to be replaced. This issue affects many vehicles in the Stellantis lineup and should be a recall. They have not made any effort to inform customers of this issue to have it inspected
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698940November 12, 2025
ELECTRICAL SYSTEM
The instrument panel on my 2020 Jeep Gladiator has gone blank. No water temp, no oil pressure, no odometer, no gas gauge (VIN [XXX] ). This is 2nd complaint form. I realize gov shutdown has effected the process but 2 days after report 1st I saw an article that said NHSTA had opened investigation on this problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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