Jeep Gladiator Complaints

996 consumer complaints on file.

#11668185June 20, 2025
ELECTRICAL SYSTEM
My instrument center cluster display went totally dark while I was driving . It scared me because I had no readouts of the gauges. I could have very easily had an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667862June 18, 2025
UNKNOWN OR OTHER, VISIBILITY/WIPER
As I was driving, I reached out over the dashboard and accidentally lightly bumped the front windshield with my hand. Light enough that my middle knuckle barely tapped the glass, and the windshield spider cracked completely top to bottom, left to right, and every other angle. The force can be compared to wiping or cleaning your dashboard and bumping your finger tips into the glass. The windshield is broken all the way through. Im reporting this because Im fairly certain windshields are supposed to hold up to more than someone's knuckle lightly bumping them. The windshield did not have any damage prior to this moment and had just been to the dealership for standard maintenance confirming no damage to the windshield prior to this event. Visibility became immediately obscured for me as the driver, the windshield flexed and cracked even more as we drove to a safe location clearly indicating it was no longer safe for us to be in the vehicle. No warnings came up. The incident is fresh for us, but many Jeep Gladiator owners experience windshields breaking incredibly easily with extreme breaks for minimal impacts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667729June 18, 2025
ELECTRICAL SYSTEM
The contact owns a 2022 Jeep Gladiator. The contact stated while driving approximately 65 MPH, the vehicle independently shifted to neutral(N), with the engine still running. The contact pulled off the roadway and was able to stop and shift into park(P). The contact stated that several unknown warning lights were illuminated. The contact turned off and restarted the vehicle and shifted to drive(D) and continued driving to the residence. The contact stated that the failure was intermittent but was a recurring failure. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the CAN-C BUSS had tripped due to loosened connections, causing the transmission to shift to neutral(N). The dealer advised that replacing the CAN-C BUSS connections would loosen again and the failure would reoccur. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667472June 17, 2025
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
The digital instrument cluster on my 2020 Jeep Gladiator has been completely nonfunctional since late November 2024. This failure means I cannot see the odometer, digital speedometer, and all other vehicle status indicators displayed through the cluster. The problem has been confirmed by an authorized Jeep dealership, which has been unable to secure a replacement part due to a reported supply shortage. Jeep corporate has had this case escalated for months without resolution. As a result, I have been driving without these essential instruments for over 8 months, with no timeline provided and no workaround. In addition to the loss of fuel and mileage visibility (and potentially odometer functionality), I also cannot confirm whether the cruise control is active. This could cause potential safety risks during highway travel. There were no warning lights or error messages prior to the failure. The cluster simply went dark. The faulty component is still in the vehicle and available for inspection. Jeep is aware of the issue, and a case is currently open.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667247June 16, 2025
POWER TRAIN
The contact owns a 2021 Jeep Gladiator. The contact stated that while driving at an undisclosed speed, the transmission shifted abnormally roughly. Additionally, the contact stated that the transmission was slipping, and the vehicle was jerking abnormally. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The contact stated that the check engine warning light illuminated while driving to the dealer, and the dealer reset the code. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 119,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665995June 10, 2025
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
The contact owns a 2020 Jeep Gladiator. The contact stated that while attempting to start the vehicle, the instrument panel failed to operate as intended and was inoperable. There was no warning light illuminated. The vehicle was taken to a local dealer and was inspected. The contact was informed that the instrument panel was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665756June 9, 2025
ENGINE
Component Affected: Engine – Camshaft and Rocker Arms Summary of the Problem: My 2022 Jeep Gladiator experienced a failure of the camshaft and rocker arms due to scoring on the camshaft. This issue occurred at approximately 52,000 miles. The vehicle is currently inoperable (on and off flashing check engine light) Dealership gave me the vehicle back to drive while awating parts for repair. The required components are on national backorder with an estimated delay of over 4 weeks, leaving me without a functioning/safe vehicle. Safety Concern: This failure occurred without warning and could have led to a dangerous situation if it had happened while towing. I use this vehicle to tow a 3,500 lb camper, which is well within its rated towing capacity (6,500 lbs). The sudden loss of engine performance could pose a serious safety risk, especially on highways or in remote areas. Additional Notes: I am reporting this issue because I have learned that other Jeep Gladiator owners have experienced similar camshaft and rocker arm failures. This may indicate a broader defect in the engine design or materials. I believe this issue warrants investigation for potential recall or manufacturer accountability.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665266June 6, 2025
ENGINE, ELECTRICAL SYSTEM
The contact owns a 2024 Jeep Gladiator. The contact stated while driving approximately 40 MPH, the steering wheel became firm, and the check engine and battery warning lights illuminated. The contact stated that simultaneously, the temperature gauge rose to HOT(H) and remained on HOT(H). The vehicle was turned off and was towed to the dealer and the contact was informed that the alternator had failed causing the power steering and the battery failures. The contact was informed that the alternator needed to be replaced. The vehicle was not repaired due to parts not being available. The manufacturer was notified of the failure. The failure mileage was approximately 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665038June 5, 2025
STEERING, ELECTRICAL SYSTEM
The contact owns a 2022 Jeep Gladiator. The contact stated that while an independent mechanic was driving 60 MPH, the vehicle drove over a pothole, and the steering wheel and the front end of the vehicle shuddered violently. The contact stated that the vehicle experienced the "Death Wobble". The mechanic diagnosed that the steering column and other unknown parts needed to be replaced. The vehicle was taken to the dealer, where it was diagnosed that unknown parts of the front end of the vehicle needed to be replaced. The vehicle was repaired. Additionally, the vehicle remained at the dealer for the recall repair of NHTSA Campaign Number: 24V652000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 21,800. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664701June 3, 2025
ELECTRICAL SYSTEM
The contact owns a 2020 Jeep Gladiator. The contact stated while driving 35 MPH, the instrument panel failed to display critical safety information or provide illumination for any warning lights. The vehicle was not taken to the dealer to be diagnosed. The vehicle was not repaired. The VIN was not included in NHTSA Campaign Number: 24V652000 (ELECTRICAL SYSTEM). The manufacturer was notified of the failure and referred the contact to NHTSA Hotline to report the failure. The failure mileage was 44,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664326June 2, 2025
ELECTRICAL SYSTEM
I have had the same issue with the cluster going out that is recalled on other units of the same year make and model. My entire cluster is dead and will not show any information. The current recall for this same issue should be expanded to cover my VIN as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664466June 2, 2025
STEERING
After about 27000 miles, I was driving down I476 at approximately 55-65 mph. It was on a stretch of road with occasional ridges and on hitting one of them, the steering began to vibrate more and more. It eventually resolved itself as I slowed down to around 40 mph. This happened on a number of occasions under much the same conditions and I took the vehicle into Videon, a local Jeep dealer. They immediately replaced the steering damper as they claimed it was worn. I do not have the old damper, it was retained by Videon. I feel that had the road conditions been any less than dry and offering good grip, the vehicle may well have become uncontrollable as the shimmy was very violent. The steering on this vehicle has always been vague but I put that down to the relatively antiquated design of the Jeep and the fact that our other car is a Subaru which is very precise.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664396June 2, 2025
ELECTRICAL SYSTEM, ENGINE
Hi - So my 2021 Jeep gladiator has 2 batteries. The battery that controls the auto start-stop system failed (while driving). I was at a light on a busy road and the auto stop/start kicked in at a light but because of the failed second battery with no warning, my Jeep died would not start backup and I was unable to even get it into neutral. So I was forced to sit in heavy traffic until the wrecker came. My complaint it why no warning and why did it go into auto stop mode when the battery was in a failed situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664283June 2, 2025
ELECTRICAL SYSTEM, ENGINE
This version of the jeep has two batteries, a main and auxiliary. The auxiliary battery is used to power the cpus and such. Tens of thousands of Jeep owners have to disable this aux battery. This is due to both batteries not being charged and charged in a way that destroys both batteries. The cause of this is an engineering fault. Two batteries in parallel as in this case MUST be that same voltage and chemistry. Jeep has engineered the process to allow the aux battery to run down independent of the main. This unbalanced electrical situation destroys both batteries. Jeep will do nothing about it, the mechanics are in denial about it and can only return the vehicle back to it's defective state.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663946May 30, 2025
ELECTRICAL SYSTEM
This is in relation to 24V – 652. I know this has been a recall for other models built in the same year, but the recall is not on my particular Jeep for some reason. I am having the exact same issue. The instrument cluster panel has gone out and does not work and needs to be replaced. It is the same issue that is being had with a 3.5 screen, but it is now happening on the Rubicon edition, and it is not under the recall which does not make any sense. Can you please help me with this
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663605May 29, 2025
ENGINE
Driving down the highway at normal rate of speed, the engine light came on and then started blinking and I loss power in the engine. After about 10-15 seconds, the engine light went off and the engine regained power. A few minutes later, the same thing occurred. In the mornings when the engine was cold, the engine would sputter when idling and the check engine light would come on. The dealership mechanics found the problem to be the cam shaft lobe being scored causing piston #5 to misfire. The dealership told me that there are 12,000 backlogged requests for this part. In other words, there is a known defect in the cam shaft. The price of repair is over $4000. This needs to be a mandatory recall by the manufacturer!! 12,000 back logged requests for this part? Really? This is a safet issues because of the engine power loss while driving down the highway. My truck was in the shop at the dealership for 41 days. Ridiculous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663726May 29, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2021 Jeep Gladiator. The contact stated that while driving at an undisclosed speed, the vehicle made abnormal sounds. The vehicle was taken to the dealer and was test-driven; however, the dealer refused to diagnose the vehicle while it was covered under warranty. The vehicle was then taken to an independent mechanic, who diagnosed the vehicle and determined that the camshaft had failed, and the engine oil cooler housing needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663443May 28, 2025
ELECTRICAL SYSTEM
the instrument panel does not illuminate or work. No speedometer, no warning lights, no fuel gauge etc. Somerset Jeep states needs a instrument cluster. open recall 30B/NHTSA 24V-652 for same problem and being told my VIN is not covered
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662417May 21, 2025
FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP
The contact owns a 2021 Jeep Gladiator. The contact stated that while attempting to start the vehicle, the vehicle would hesitate to start. There were no warning lights illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the fuel pump, the fuel injectors, and the fuel filter, were faulty and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number : 23V263000 (Fuel System, Diesel). The manufacturer was notified of the failure. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662191May 20, 2025
POWER TRAIN
On May 17th 2025, I brought my vehicle to the Jeep Chrysler Dodge of Paramus (315 Rte 4 West, Paramus, NJ 07652) for the recall repair. Today, on May 20, 2025, I received my vehicle back after refusing an additional $580 charge for a hydraulic clutch master cylinder replacement, which the dealership claimed was unrelated to the recall. I declined this service due to the financial burden and my belief that the repair should be covered under the recall, but this leaves my vehicle in a potentially unsafe condition. As a Material Planning Specialist in Paramus, NJ, I rely on my Gladiator for daily commuting, and operating it with a damaged component poses significant risks. The repair delay, while only three days and not yet qualifying for New Jersey’s Lemon Law, has resulted in my vehicle being returned without addressing a critical safety issue. During the repair, the dealership informed me that the hydraulic clutch master cylinder is damaged and requires replacement at an additional cost of $580, claiming it is unrelated to the recall. However, when I spoke with the service manager on May 20th, they admitted they have no evidence that the master cylinder damage is not due to the recalled clutch pressure plate. Given the recall’s documented risk of the pressure plate fracturing and causing collateral damage to nearby components (e.g., transmission case), I believe the master cylinder failure is likely a direct result of the defective clutch system. The recall repair should cover such related damages, yet the dealership refuses to include this repair under the recall’s scope without providing a clear explanation or diagnostic evidence.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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