Jeep Compass Complaints (2007)

435 consumer complaints on file.

#10478736October 5, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2007 JEEP COMPASS 4X4. THE CONTACT STATED THAT WHILE HAVING AN OIL CHANGE PERFORMED AT THE DEALER, IT WAS CONFIRMED THAT BOTH LOWER CONTROL ARMS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 35,725 AND THE CURRENT MILEAGE WAS 155,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471496August 20, 2012
SUSPENSION, STEERING
JUST LIKE A LOT OF OTHER COMPLAINTS, HAD TO HAVE TIE RODS AND BALL JOINTS REPLACED. SEEM LIKE A LOT OF THE JEEP COMPASSES HAVE THIS PROBLEM. CAN THEY NOT MAKE THEM BETTER. SHOULD BE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471385August 18, 2012
FUEL/PROPULSION SYSTEM, ENGINE
WE BOUGHT OUR JEEP COMPASS IN JANUARY 2007. APPROX. DATE FOR THIS PROBLEM IS SEPT 2011. OUR JEEP STARTED ACTING LIKE IT WAS GOING TO STALL WHEN STOPPED AT A LIGHT OR WHEN IN MOTION. AT OTHER TIMES, IT WOULDN'T START AFTER MULTIPLE ATTEMPTS. MOST TIMES IT WOULD START. ONE DAY IT DID NOT START AT ALL AND WE DECIDED TO TAKE IT IN TO THE DEALERSHIP THE NEXT DAY. THAT MORNING, IT STARTED, BUT WE STILL TOOK IT IN. THE ENGINE LIGHT WAS ON ALSO. WE TOLD THEM WE THINK ITS THE BATTERY BECAUSE WE HAD ISSUES WITH THAT ALREADY (BATTERY REPLACED IN 2010 AND AGAIN IN, I THINK, 2011, SOMETHING IN THE JEEP WAS DRAINING THE BATTERY). LONG BEACH CA DEALERSHIP. I THINK THEY CHARGED US A FEE TO HOOK IT UP TO THE COMPUTER, THEY COULD NOT FIND THE PROBLEM, AND SAID IT WAS NOT THE BATTERY. THEY SAID IF IT HAPPENS AGAIN, TO BRING IT BACK. OVER THE PAST YEAR, THE STALLING INCREASED AND THE JEEP WAS NOT STARTING CORRECTLY. AUG 1, 2012, APPROX. MILEAGE 104,000, WE TRIED TO START OUR JEEP, AND IT WOULDN'T START AT ALL. WE HAD IT TOWED TO BILOXI MS DEALERSHIP AND WE TOLD THEM THIS HAD HAPPENED BEFORE. THE ENGINE LIGHT WAS ON AGAIN AND ANOTHER LIGHT I CANT REMEMBER WHAT IT WAS FOR. THEY HOOKED IT UP TO THEIR COMPUTER AND IT TOLD THEM IT WAS THE FUEL PUMP. THEY PROCEEDED TO START TO REPLACE IT, BUT, BEFORE THEY DID, THEY CAME TO US AND HAD US LOOK AT THE CONNECTOR SWITCH FOR THE FUEL PUMP. IT HAD MELTED, HAD BURNS ON IT, AND HAD MELTED THROUGH THE PUMP. WHY THIS IS NOT A SAFETY RECALL IS BEYOND ME WHEN I SEE OTHERS HAVE THIS SAME PROBLEM! THE MECHANIC SAID WE WERE LUCKY THIS THING HAD NOT CAUGHT ON FIRE WHILE WE WERE DRIVING IT!! AND EVEN MORE DISTURBING, THE FUEL PUMP IS LOCATED UNDER THE BACKSEAT! WHAT IF WE HAD OUR GRANDSON WITH US AND IT CAUGHT FIRE, OR EVEN WORSE, EXPLODED? ANYONE WITH A JEEP COMPASS WITH THESE PROBLEMS SHOULD HAVE THEIR FUEL PUMPS LOOKED AT IMMEDIATELY! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468890August 1, 2012
STEERING
VEHICLE CREAKS LOUDLY, WHEN I PULL OFF FROM STOPPED AND WHEN REVERSING AND TURNING. DEALER REPLACED RIGHT INNER TIE ROD AND TOLD ME THAT I NEED TO REPLACE LOWER CONTROL ARMS. THERE SEEMS TO BE A THEME ON THIS PAGE, WHY HAS THERE NOT BEEN A RECALL, WITH SUCH AN OBVIOUS PROBLEM WITH THIS YEAR, MAKE AND MODEL OF THIS VEHICLE. I AM DISABLED AND DEPEND ON A SAFE VEHICLE TO GET ME TO MY DOCTOR APPOINTMENTS AND MAINTAIN MY FAMILY. I AM ON FIXED INCOME AND DID NOT ANTICIPATE THAT WE AS CONSUMERS WOULD BE LEFT HOLDING THE BAG ON AN OBVIOUS DESIGN DEFECT, THAT NEEDS TO BE CORRECTED BY THE MANUFACTURER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467915July 27, 2012
SUSPENSION, STEERING, SERVICE BRAKES, WHEELS
HAVE MY VEHICLE IN FOR INSPECTION AND FOUND THAT THE BALL JOINTS, TIE RODS, ROCKER ARMS, BRAKES AND ROTORS HAD TO BE REPLACED ON THE FRONT AND BRAKES HAD TO BE REPLACED ON THE BACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462504June 21, 2012
SUSPENSION
PURCHASED JEEP COMPASS NEW, NOV. 2007, IT'S DRIVEN 99% OF THE TIME BY WIFE TO/FROM WORK AT HOSP. DRIVEN LESS THAN 6,000 MILES PER YEAR. WIFE STATED HEARING A CREAKING/ SQUEEKING NOISE FROM FRONT OF CAR. I TOOK THE COMPASS TO THE DEALER TO HAVE IT CHECKED OUT, THEY STATED IT WAS THE FRONT LEFT LOWER BALL JOINT. THEY REPLACED THE LEFT LOWER CONTROL ARM/BALL JOINT ASSEMBLY AND A FRONT END ALIGNMENT. I FEEL THERE IS A DEFECT WITH THIS PART FAILING AFTER ONLY 25,000 MILES ( MAYBE WHOLE FRONT SUSPENSION). THIS VEHICLE IS WELL TAKEN CARE OF, THE JEEP DEALER DOES ALL OIL CHANGES, TIRE ROTATION, FILTERS ON SCHEDULE. THIS JEEP IS KEPT IN A GARAGE AT HOME 100% OF THE TIME AND GARAGED AT WORK EXCEPT FOR THE LAST 2 YEARS. JEEP HAS NEVER BEEN OFF ROAD. PURCHASED 4X4 SO WIFE COULD SAFELY DRIVE TO WORK IN SNOW AS SHE WORKS AT A HOSPITAL AND NEEDS TO BE THERE DURING ALL TYPES OF WEATHER. I KNOW HOW THIS JEEP IS CARED FOR AND TO HAVE THIS TYPE OF MAJOR PART FAILURE IS UNACCEPTABLE, WITH AN UNDUE COST OF OVER $ 500.00 NOT TO MENTION THE SAFETY ISSUES INVOLVED. NOT A HAPPY PERSON WITH THIS JEEP COMPASS WITH ONLY 25,777 MILES ON IT. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460990June 8, 2012
ENGINE
CAR STALLS OUT AT RED LIGHTS, NUMEROUS SIMILAR PROBLEMS ON THE WEB, NO SOLUTION. NO ENGINE LIGHT COMES ON JUST RUNS ROUGH WHEN STOPPED AND STALLS OUT, AFRAID I AM GOING TO GET REARED. GARAGE CANNOT FIND PROBLEM. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456465April 25, 2012
SUSPENSION
TODAY WAS TOLD MY 2007 COMPASS NEEDS BALL JOINT/TIE ROD/STRUTS THIS IS THE THIRD BALL JOINT PUT ON FIRST FAILURE 42,000 MILES, SECOND AT 63,000 THIRD NOW.....WAS TOLD BUILT WRONG AND SPENT OVER 3000.00 REPAIRING. NEVER AGAIN FOR A JEEP AND NO CLASS ACTION YET???? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455120April 13, 2012
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT NOTICED THAT THE ABS AND TRACTION CONTROL WARNING LIGHTS WERE ILLUMINATED ON THE INSTRUMENT PANEL. THE BRAKES BEGAN TO ENGAGE SUDDENLY AND INDEPENDENTLY. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC WHERE THE TECHNICIAN ADVISED THAT THE ANTI-LOCK BRAKE MODULE WOULD HAVE TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 06V493000 (SERVICE BRAKES, HYDRAULIC:ANTI LOCK:CONTROL UNIT/MODULE) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454503April 9, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2007 JEEP COMPASS 4X4. THE CONTACT STATED THAT THE VEHICLE WOULD MAKE EXHIBIT A LOUD NOISE WHILE DRIVING VARIOUS SPEEDS. A LOCAL MECHANIC DIAGNOSED THAT THE BALL JOINTS WERE DEFECTIVE AND THE VEHICLE WAS REPAIRED. THE DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE FAILURE MILEAGE WAS UNAVAILABLE AND THE CURRENT MILEAGE WAS 7,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454133April 4, 2012
STEERING:LINKAGES:TIE ROD ASSEMBLY, SUSPENSION:REAR
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT HEARD A LOUD SQUEAKING SOUND COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIAN STATED THE REAR LOWER BALL JOINTS WOULD HAVE TO BE REPLACED. PRIOR TO THE FAILURE WITH THE LOWER BALL JOINTS THE CONTACT STATED THE FRONT DRIVERS AND PASSENGER SIDE TIE ROD HAD TO BE REPLACED. THE CONTACT DID NOT EXPERIENCE A FAILURE WITH THE TIE ROD. THE LOWER BALL JOINTS WERE NOT REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 33,000. UPDATED 05/11/12 *BF UPDATED 05/21/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453549March 30, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 JEEP COMPASS FWD. THE CONTACT STATED THAT THE ELECTRONIC THROTTLE CONTROL WARNING LIGHT WOULD ILLUMINATE INTERMITTENTLY. THE VEHICLE WOULD NOT RESPOND TO ACCELERATION ATTEMPTS AND WOULD STALL SPORADICALLY, WITHOUT WARNING. THE FAILURE RECURRED ON THREE OCCASIONS. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 84,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 84,500. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452834March 23, 2012
SUSPENSION, STEERING, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
VEHICLE MADE SCREECHING SOUND, COMING FROM THE DRIVER'S SIDE FRONT WHEEL WHILE TRAVELLING AT ABOUT 30MPH. WHEN VEHICLE WAS PARKED, OWNER NOTICED LEFT FRONT WHEEL TO BE TURNED OUT AND STANDING AT AN ANGLE. AFTER RAISING THE VEHICLE, OWNER NOTICED THAT A-FRAME CROSSBAR HAD RUSTED THROUGH COMPLETELY, RENDERING THE FRONT CONTROL ARM BOLT HANGING AWAY FROM THE FRAME. BOTH SIDE'S FRONT TIE RODS AND CONTROL ARMS HAD TO BE REPLACED AT APROXIMATELY 35000 MILES AND 70000 MILES. BOTH SIDE'S LINK TOW AND LINK REAR HAD TO BE REPLACED AT UNDER 70,000 MILES, AS ALL BOLTS HAD RUSTED TO THE FRAME. NEW TIRES WERE PURCHASED AT APPROXIMATELY 35,000 MILES, AGAIN AT 45,000 MILES AND AT 80,000 MILES. SHOCKS FOR FRONT WERE ALSO REPLACED TWICE ON BOTH SIDES. *TR UPDATED 06/14/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452421March 20, 2012
SUSPENSION, POWER TRAIN
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT THE STRUTS, BALL JOINTS AND WHEEL HUBS HAD TO BE REPLACED ON THE VEHICLE THREE TIMES. THE DEALER STATED THAT THE PARTS WERE DESIGNED TO WEAR. THE CONTACT STATED THAT THE TRANSMISSION ALSO FAILED. THE DEALER ADVISED THE CONTACT THAT THE CVT PART WAS THE CAUSE OF THE FAILURE AND THE ENTIRE TRANSMISSION WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 128,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449493February 27, 2012
STEERING, SUSPENSION, UNKNOWN OR OTHER
I HAVE A 2007 JEEP COMPASS 4X4. SHORTLY AFTER PURCHASING IT I STARTED TO HEAR A THUMPING NOISE IN MY FRONT END WHEN TURNING. I ALSO HEARD A CREAKING NOISE WHENEVER GOING OVER ANY BUMPS OR HITTING ANY POTHOLES. THE NOISE WAS CONSISTENT FOR AWHILE AND THEN WENT AWAY. LAST YEAR I HAD A TIRE BLOW OUT WHILE DRIVING. THE LEFT FRONT TIRE BLEW OUT AND UPON LOOKING AT THE TIRE- THERE WAS VERY OBVIOUS UNEVEN TIRE WEAR. I LOOKED AT THE RIGHT TIRE AND IT LOOKED EXACTLY LIKE THE LEFT TIRE SO WE QUICKLY HAD BOTH FRONT TIRES REPLACED WITH NEW ONES. FIVE MONTHS LATER MY NEW FRONT TIRES WERE BALD ON THE INSIDE. I HAD TO PURCHASE NEW TIRES AGAIN AND WE HAD AN ALIGNMENT CHECK TO LOOK INTO THE FRONT END. I WAS TOLD MY LEFT BALL JOINT AND RIGHT TIE ROD NEEDED TO BE REPLACED. I HAD THE LEFT BALL JOINT DONE. I WAS PLANNING TO HAVE THE TIE ROD DONE WITHIN A MONTH BUT I WAS ADVISED IT NEEDED TO BE DONE NOW. AFTER HAVING THE BALL JOINT DONE MY STEERING IMMEDIATELY STARTED TO PULL TO THE RIGHT VIOLENTLY. I HAD THE TIE ROD DONE THE NEXT DAY. THIS ALLEVIATED THE PULLING ON THE STEERING WHEEL BUT NOW I CAN FEEL SOMETHING ELSE. THE CAR IS NOT HANDLING RIGHT AND IT MAKES ME VERY UNEASY TO DRIVE IT. AFTER DOING SOME RESEARCH ACROSS THE WEB THE SAME PROBLEMS I AM HAVING WITH MY COMPASS ARE BEING EXPERIENCED BY MANY, MANY, MANY PEOPLE WHO BOUGHT THESE VEHICLES. I'M SEEING THAT THIS IS ONLY THE BEGINNING OF WHAT IS GOING TO BE A LONG LIST OF REPAIRS ON THIS VEHICLE'S FRONT END. I'M REALLY SHOCKED THAT THIS PROBLEM HAS NOT BEEN RECALLED. TIE RODS AND BALL JOINTS ARE VERY DANGEROUS. THEY ARE THE COMPONENTS OF YOUR STEERING AND WHEN THEY MALFUNCTION SOMEONE IS GOING TO CRASH. IF EVERYONE WHO BUYS THE SAME CAR HAS THE SAME PROBLEM (AND IT IS DANGEROUS), WHY IS SOMETHING NOT BEING DONE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447071February 7, 2012
POWER TRAIN
THE CVT TRANSMISSION FAILED. THERE IS A PUBLIC DANGER BECAUSE OF SUDDEN FAILURE AND ENGINE REVVING TO MAXIMUM RPM... TOTAL LOSS OF POWER TO DRIVE TRAIN. THE CVT TRANSMISSION REPLACEMENT COSTS SHOULD HAVE BEEN DEBITED BACK TO THE SUPPLIER AT 100%. I SEE THIS IS A COMMON PROBLEM IN THE VEHICLES MANUFACTURED WITH THE CVT TRANSMISSION. CHRYSLER WOULD NOT COMPLETE THE REPAIRS UNTIL WE AGREED TO SHARE IN THE COST. I FEEL THIS ITEM SHOULD BE RECALLED AS A SAFETY ISSUE. I ALSO FEEL THAT CHRYSLER SHOULD REFUND OUR $750 TO US IN GOOD FAITH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442356January 4, 2012
SUSPENSION, STEERING, SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A STATE INSPECTION STATION, WHERE THE INSPECTOR DETERMINED THAT THE VEHICLE WAS NOT SAFE TO BE DRIVEN. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TEST. THE MECHANIC STATED THAT THE FRONT SUSPENSION, BALL JOINTS, STEERING AND BRAKES WOULD HAVE TO BE REPLACED DUE TO EXCESSIVE WEAR. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441638December 29, 2011
SUSPENSION, STEERING:LINKAGES:TIE ROD ASSEMBLY
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT HE COULD HEAR NOISES COMING FROM UNDER THE VEHICLE WHILE DRIVING AT VARIOUS SPEEDS OVER 35 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE CONTACT WAS INFORMED THAT THE TIE ROD ASSEMBLY AND ALL OF THE BALL JOINTS NEEDED TO BE REPLACED. THE TIE ROD ASSEMBLY WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 31,824. UPDATED 02/0812 *BF THE MECHANIC REPLACED THE LOWER LEFT CONTROL ARM AND LOWER RIGHT CONTROL ARM. UPDATED 02/29/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439831December 13, 2011
ELECTRICAL SYSTEM, POWER TRAIN
ON NOV. 21 I TOOK MY JEEP COMPASS TO THE DEALERSHIP FOR REPAIRS. ALL OF THE LIGHTS ON THE DASHBOARD WERE ILLUMINATED. THE CAR WOULD NOT ACCELERATE EVEN THOUGH THE PEDAL WAS ALL THE WAY DOWN. THE CAR WAS JERKING AND ACTING LIKE IT WAS GOING TO STALL. THE VEHICLE WAS PRETTY MUCH GOING CRAZY. I WAS ADVISED BY THE DEALERSHIP THAT THE DIAGNOSTIC THAT THE DID ON THE PCM SHOWED THAT THERE WERE COMPUTER ERRORS. THE DEALERSHIP SAID THAT THEY HAD TO RESET THE CODES AND CLEAR ALL OF THE ERRORS AND THAT THE PROBLEM WOULD BE FIXED. ON 12/11 THE SAME PROBLEM OCCURRED AGAIN. I TOOK MY VEHICLE BACK TO THE DEALERSHIP AND ADVISED THEM THAT THE SAME ISSUED OCCURRED AGAIN. WHEN I SPOKE WITH THE DEALERSHIP THEY STATE THAT THEY DID NOT KNOW WHAT THE PROBLEM WAS AND THAT THEY HAD SPOKEN TO CHRYSLER AND THAT CHRYSLER STATED THAT THEY WILL NOT DO ANYTHING UNTIL THE PROBLEMS GET WORST AT WHICH POINT THEY WOULD BE ABLE TO DIAGNOSIS THE PROBLEM AND FIND THE SOLUTION. THIS IS UNACCEPTABLE BECAUSE BASICALLY THEY WANT ME AND MY FAMILY TO DRIVE AROUND IN AN UNSAFE VEHICLE AND WAIT TIL THE PROBLEMS GETS WORST AND RISK OUR LIVES. THE CAR COMPLETELY SHUTS DOWN AND BECOME ERRATIC. IF THIS WERE TO HAPPEN ON THE FREEWAY MANY LIVES WOULD BE AT RISK. CHRYSLER NEEDS TO TAKE RESPONSIBILITY FOR ELECTRICAL PROBLEM THAT IS GOING ON IN MY CAR. AS OF RIGHT NOW THERE HAS BEEN NO SOLUTION TO FIX MY VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438547December 5, 2011
SUSPENSION
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. WHILE HAVING THE TIRES REPLACED AT A TIRE SHOP, THE CONTACT WAS INFORMED BY THE TECHNICIAN THAT THE FRONT DRIVERS SIDE BALL JOINT WOULD HAD TO BE REPLACED DUE TO ABNORMAL WEAR. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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