Jeep Commander Complaints

3,362 consumer complaints on file.

#10546580October 3, 2013
SEAT BELTS
MY 2006 JEEP COMMANDER DRIVER SIDE SEAT BELT WONT LATCH. I HAVE TO HOLD DOWN THE RED RELEASE BUTTON TO FORCE IT TO ENGAGE. SEVEN DAYS LATER THE PASSENGER SEAT BELT WOULDN'T LATCH. THIS TIME EVEN IF I FORCE THE LATCH TO ENGAGE BY HOLDING DOWN THE RED RELEASE TAB, IT DOES NOT TURN OFF THE SEAT BELT WARNING ALARM. THIS MOST CERTAINLY IS A RECALL ITEM AND SO MANY OF US ARE HAVING THE SAME PROBLEM AT THE SAME TIME. I AM GOING TO REPORT ALSO TO DAIMLER/CHRYSLER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546651October 3, 2013
SEAT BELTS
I HAVE A 2006 JEEP COMMANDER, ABOUT 6 MONTHS AFTER I PURCHASED THE USED VEHICLE THE 2ND ROW SEAT BELTS LOCKED IN TO PLACE & WON'T COME OUT. I CAN NOT BRING ALL MY CHILDREN WITH ME AND IT IS A HUGE SAFETY ISSUE THAT THE SEAT BELTS DO NOT WORK. I SAW THERE WAS A RECALL ON THE 3RD ROW & FEEL THERE SHOULD BE A RECALL ON THE 2ND ROW AS WELL. THE SEAT BELTS WERE NOT ABUSED & WERE BARELY USED & NOT CAN NOT BE USED AT ALL. I AM TRYING TO GET AHOLD OF DAIMLER CHRYSLER TO GET THIS SAFETY ISSUE FIXED BUT SO FAR HAVE NOT GOTTEN ANYWHERE. BOTTOM LINE THIS IS A SAFETY ISSUE AND MANUFACTURE DEFECT WITH THE SEAT BELTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546488October 2, 2013
SEAT BELTS
THE SEAT BELTS IN THE 3RD ROW HAVE BASICALLY COME APART. WE HAVE ONE ON THE SECOND ROW THAT IS BEGINING TO MALFUNCTION AS WELL. BIG PROBLEM WHEN I HABE 3 CHILDREN THAT I TAKE TO & FROM SCHOOL & EVENTS!! BIG PROBLEM!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545293September 25, 2013
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT THE DRIVER'S SIDE SUN VISOR WAS A DEFECTIVE AND BLOCKED THE VISIBILITY OF THE ROADWAY. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO ADVISED THE CONTACT THAT THERE WAS NOTHING THEY COULD DO TO CHANGE THE SUN VISOR DESIGN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE SUN VISOR WAS NOT REPLACED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 200 AND THE CURRENT MILEAGE 63,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10545328September 25, 2013
SERVICE BRAKES, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SUDDENLY ACCELERATED INDEPENDENTLY. THE CONTACT ALSO MENTIONED THAT THE BRAKES SEIZED AND WOULD NOT IMMEDIATELY RELEASE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE MECHANIC STATED THAT THERE WERE NO RECALLS. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. THE CURRENT MILEAGE WAS 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545084September 24, 2013
POWER TRAIN
JEEP SHIFTS DOWN FROM HIGHWAY SPEEDS TO 30 MPH OR LESS WHILE ON THE HIGHWAY, OFTEN WILL NOT SHIFT UP ALLOWING THE VEHICLE TO SHIFT ON ACCELERATION. SHUTTING DOWN THE VEHICLE WILL RESET THE SENSOR BUT NEEDS TO BE REPAIRED SINCE IT IS A LEASED VEHICLE I AM GETTING NO WHERE GETTING ASSISTANCE IN THE CAUSE AND THE REPAIR OF THIS ISSUE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545147September 24, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT SHE ATTEMPTED TO EXIT THE VEHICLE BUT THE DOOR HANDLE BECAME FRACTURED. THE CONTACT STATED HAD TO CONTINUOUSLY PULL THE HANDLE UNTIL THE DOOR WOULD OPEN. THE VEHICLE WAS TAKEN TO A MECHANIC FOR INSPECTION WHERE THEY STATED THAT THE DOOR HANDLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE ALSO OCCURRED WITH THE OTHER THREE DOORS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544746September 23, 2013
POWER TRAIN, ELECTRICAL SYSTEM
2006 JEEP COMMANDER. CONSUMER WRITES IN REGARDS TO TRANSFER CASE ACTUATOR RECALL NOTICE. *SMD THE CONSUMER STATED THE VEHICLE SLIPPED INTO NEUTRAL, LEAVING HER STRANDED ON THE HIGHWAY. SHE WAS UNABLE TO DRIVE THE VEHICLE, SO IT HAD TO BE TOWED TO THE DEALER. A WEEK PRIOR, THE DEALER INSPECTED THE VEHICLE AND INFORMED THE CONSUMERS HUSBAND A NEW TRANSMISSION WAS NEEDED AND THE COST WOULD BE BETWEEN 5,000 AND 6,000 DOLLARS. THE CONSUMER WENT TO AN INDEPENDENT REPAIR SHOP, WHERE THE TRANSMISSION WAS REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544398September 19, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, IT ROLLED AWAY AND OUT OF A RESIDENTIAL GARAGE, CRASHING INTO THE TREES. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER IMMEDIATELY AFTER THE CRASH. THE CONTACT MENTIONED THAT FOUR MONTHS LATER, SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SENT AN ENGINEER TO FURTHER INSPECT THE FAILURE. THE ENGINEER WAS UNABLE TO DETERMINE WAS CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 132,000 AND THE CURRENT MILEAGE WAS 135,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10544462September 19, 2013
ELECTRICAL SYSTEM:IGNITION
ON SEPTEMBER 17TH, 2013 AT 10:00AM, I WENT TO START MY 2008 JEEP COMMANDER AND IT WOULD NOT TURN OVER. I WAS GETTING A "DAMAGED KEY" OR "WRONG KEY" ERROR MESSAGE. MY HUSBAND CAME FROM HIS JOB TO ALSO START IT. HE WAS ABLE TO GET THE CAR TO START VERY INTERMITTENTLY. WE DECIDED THAT I WOULD LEAVE WORK TO TAKE THE CAR HOME TO TRY THE SPARE KEY. IT ALSO DID NOT WORK. AT 1:00PM ON SEPTEMBER 17TH, WE WERE ABLE TO GET THE CAR TO THE JEEP DEALERSHIP. THE DEALERSHIP DIAGNOSED THE CAR AS NEEDING A NEW KEY FOB. I LET THEM KNOW THAT I FIRMLY BELIEVED THEY WERE INCORRECT AND THAT IT WAS THE WIRELESS IGNITION MODULE. THEY PROCEEDED WITH THE KEY FOB. ON SEPTEMBER 18TH, I CALLED THE DEALERSHIP TO FOLLOW UP ON THE STATUS OF MY CAR. THEY NOTED THAT IT WAS NOT THE KEY FOB, BUT THE WIRELESS IGNITION MODULE LIKE I SAID THE DAY PRIOR. THE DEALERSHIP LET ME KNOW THE PART WAS ON BACK ORDER AND I WAS NUMBER 103 ON THE WAITLIST. AFTER A LOT OF RESEARCH ON THE INTERNET, IT APPEARS THE ISSUE WITH THE WIRELESS IGNITION MODULE IS VERY COMMON WITH JEEPS. I HAVE NOW CALLED JEEP FOUR TIMES (SEPTEMBER 18TH - TWICE; SEPTEMBER 19TH - TWICE) AND HAVE NOT RECEIVED A SINGLE RETURN CALL TO BRING RESOLUTION TO THIS ISSUE. I NOW HAVE A CAR THAT DOES NOT RUN AND NO ANSWERS ON WHEN TO EXPECT A PART....A PART THAT HAS HAD A LOT OF ISSUES FOR JEEP OWNERS. WHERE IS JEEP'S RESPONSIBILITY TO THEIR CUSTOMERS? THE LACK OF CUSTOMER SERVICE AND ANSWERS IS VERY DISHEARTENING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544308September 18, 2013
ELECTRICAL SYSTEM, STEERING, ELECTRONIC STABILITY CONTROL (ESC)
WE WERE TRAVELING HOME ON THE INTERSTATE GOING ABOUT 75 MPH, AND ALL OF A SUDDEN EVERYTHING LIGHTS UP ON THE DASHBOARD, AND MY JEEP COMMANDER STARTS SHUTTING DOWN WITHOUT WARNING! WE HAD TO COAST OFF OF A EXIT RAMP, AND WERE THANKFUL WE DID NOT GET SMACKED FROM BEHIND OR KILLED! THIS IS THE THIRD TIME THAT THIS HAPPENED TO ME. ONE OTHER TIME I WAS TAKING MY CHILD TO SCHOOL, AND IT JUST SHUT OFF WITHOUT WARNING WHILE THE TRUCK WAS IN MOTION, AND I HAD TO COAST OFF TO THE SIDE TO A CVS PHARMACY PARKING LOT! ANOTHER PROBLEM WITH THIS PARTICULAR TRUCK IS THAT THE DOOR HANDLES ARE POORLY MADE. ALL OF MY DOOR HANDLES JUST STARTED CRUMBLING ONE BY ONE AND WILL NOT OPEN FROM THE INSIDE. I HAVE ALREADY PUT IN A COMPLAINT ABOUT THE DOOR HANDLES TO NHTSA. THE LAST COMPLAINT THAT I HAVE IS WHEN IT RAINS HEAVILY, A HUGE PUDDLE WILL DAMPEN MY PASSENGER SIDE BECAUSE WATER IS BACKED UP IN THE SUNROOF DRAINS. JEEP HAS CHEATED A LOT OF PEOPLE WITH THIS JEEP COMMANDER! IT HAS TOO MANY PROBLEMS TO COUNT AND EVERYTHING COST MORE THAN WHAT THE JEEP IS WORTH! I WILL NEVER DEAL WITH CHRYSLER, JEEP, DODGE AGAIN! THEY ARE A BUNCH OF CROOKS! NHTSA PLEASE DO SOMETHING ! THIS BROKEN DOOR HANDLE ISSUE AND SHUTTING OFF WITHOUT WARNING IS GOING TO GET SOMEONE SERIOUSLY HURT OR KILLED! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544013September 17, 2013
ENGINE
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE STALLED AS THE ENGINE WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL CAP WAS LOOSE AND NEEDED TO BE TIGHTEN. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO ANOTHER DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE ELECTRONIC SHIFT MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 160,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544100September 17, 2013
ENGINE
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE ENGINE STALLED WITHOUT ANY WARNING. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD. THE CONTACT DISCONNECTED THE BATTERY AND THEN RECONNECTED IT IN ORDER TO RESTART THE ENGINE. THE VEHICLE RESUMED IN NORMALLY. THE FAILURE RECURRED ON A LATER DATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING IN WHICH A TROUBLE CODE WAS NOT DETECTED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 82,000. ...UPDATED 01/13/14 *BF ACCORDING TO THE INVOICE, THE DEALER FOUND THE PCM AND FCM HAD INTERNAL OPEN CIRCUITS. UPDATED 01/15/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544142September 17, 2013
ENGINE
THE ENGINE STALLS DURING OPERATION (2007 JEEP COMMANDER). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543918September 16, 2013
ENGINE AND ENGINE COOLING
SLOWING DOWN FOR STOPPING OR MAKING A TURN THE ENGINE STOPS; THE CAR DIES. IT HAS BEEN RESTARTING SO FAR. I AM AFRAID I AM GOING TO BE KILLED AND/OR CAUSE OTHERS TO BE KILLED. I HAVE HAD THE CAR CHECKED OUT AND THEY SAY EVERYTHING CHECKS OUT AS OK. THIS COST ME OVER $300. THEY CHANGED THE SPARK PLUGS BUT WARNED ME THIS WAS NOT ADDRESSING THE PROBLEM I WAS HAVING. SURE ENOUGH IT IS STILL DYING ON ME. PLEASE HELP ME. WHAT IS THE DIFFERENCE IN A DRUNK DRIVER WHO KNOWS BEFORE HE TAKES THAT DRINK THAT HE MAY KILL SOMEONE AND AN AUTO DEALER WHO IGNORE A PROBLEM AND KILLS SOMEONE? I NEED TO KNOW WHAT THE ISSUE IS SO I CAN GET THIS REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543475September 13, 2013
STEERING
I WAS DRIVING DOWN THE HWY AT 60 MPH. MY JEEP SUDDENLY SLOWED DOWN WITHOUT ME PUSHING THE BRAKE. I PULLED OVER AS MUCH AS POSSIBLE. THE POWER STEERING WENT OUT AS WELL. IT WOULD NOT START BACK UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543211September 12, 2013
ELECTRICAL SYSTEM, ENGINE
THE VEHICLE SHUTS OFF WHILE DRIVING. CAR JUST SHUTS OFF ALL POWER AND THE ENGINE. IT RESTARTS AFTER A FEW MINUTES. I HAVE TAKEN IT TO THE DEALER, BUT THEY HAVE NEVER BEEN ABLE TO REPLICATE IT. IT HAS HAPPENED OVER 30 TIMES IN THE LAST FEW YEARS. I PURCHASED THE VEHICLE AS OUR FAMILY VEHICLE. HOWEVER, IN THE PAST COUPLE YEARS MY WIFE AND I MOSTLY JUGGLE OUR OTHER VEHICLE, ESPECIALLY WITH OUR SMALL CHILDREN. THIS LAST TIME IT OCCURRED WAS 9/09/2013 WHILE ON THE FREEWAY AT A SPEED OF 60MPH. I NARROWLY ESCAPED A POTENTIALLY HORRIFIC ACCIDENT WITH A COUPLE EIGHTEEN WHEELERS. I PUSHED IT OFF TO THE SIDE OF THE ROAD BY MYSELF. EVENTUALLY IT STARTED LONG ENOUGH TO GET TO AN OFFRAMP WHERE IT STOPPED AGAIN. IT WAS TOWED AND IS NOW AT THE DEALERSHIP. HOWEVER, NOW I SEE BY LOOKING ONLINE THAT IT IS A COMMON PROBLEM. I AM ASTONISHED THAT CHRYSLER WOULD ALLOW THIS TO BE HAPPENING AND KNOWINGLY PUT US ALL IN DANGER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543267September 12, 2013
ENGINE
SEPT 7 THE ENGINE JUST CUT OUT OF GEAR AND STOPPED RUNNING HAD TO PULL OVER TO THE SIDE OF THE ROAD BEFORE BEING HIT FROM BEHIND AS IT STALLED.PULLED OVER SHUT OFF THE ENGINE, RESTARTED IT AND IT WAS FIRM...DROVE A FEW MILES AND THE LIGHT WENT OFF. THE SAME THING JUST HAPPENED AGAIN ON I-95 IN BALTIMORE TRAVELING AT 65 MPH. ENGINE LIGHT CAME ON. PULLED OVER SHUT OFF THE ENGINE, RESTARTED IT AND IT WAS FIRM...DROVE A FEW MILES AND THE LIGHT WENT OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543111September 11, 2013
ELECTRICAL SYSTEM
MY 2006 JEEP COMMANDER SEEMED TO LOSE POWER OR SHIFT TO NEUTRAL WHILE DRIVING ON THE INTERSTATE. IT HAS HAPPENED TO ME 2 TIMES. I HAD MY 3 CHILDREN TRAVELING IN THE VEHICLE WITH ME ONE OF THOSE TIMES. I HAD TO RECRANK THE VEHICLE WHILE DRIVING. IT COMES WITHOUT WARNING. WHEN I SAW RECALL N23 I WAS RELIEVED THAT I WOULD HAVE RECOURSE TO HAVE THIS REPAIRED, BUT WHEN I CALL TODAY, THEY TELL ME MY VEHICLE IS NOT COVERED AND I WOULD HAVE TO PAY OUT OF MY OWN POCKET FOR ANY REPAIRS BECAUSE CHRYSLER DETERMINED MY VEHICLE WASN'T COVERED. I HAVE RECENTLY HAD OTHER PROBLEMS WITH THIS VEHICLE, THAT I NOW SEE MANY OTHER OWNERS HAVE HAD. THE DOOR HANDLES ARE ALL BROKEN FROM FLIMSY PLASTIC. IT REQUIRES THE WHOLE DOOR PANEL TO BE REPLACED TO REPAIR. ALSO I AM NOW HAVING STARTING PROBLEMS THAT ARE UNABLE TO BE DIAGNOSED. I HAVE BEEN A PROUD JEEP OWNER AND HAVE ENJOYED THIS VEHICLE HOWEVER, NOW I AM VERY DISAPPOINTED BY CHRYSLER. I WILL NOT BE A REPEAT CUSTOMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542615September 9, 2013
VEHICLE SPEED CONTROL, ENGINE
I WAS DRIVING AND WHEN I ACCELERATED THE CAR SEEMED VERY SLUGGISH AND HESITANT TO SWITCH GEARS. AS I APPROACHED THE STOP LIGHT AND CAME TO A STOP I NOTICED THE CAR STALLED. SO I TURNED IT OFF AND RESTARTED IT. THIS HAS HAPPEN TWICE NOW THAT THE CAR HAS JUST STALLED. I HAVE NOW NOTICED THAT SINCE THIS INCIDENT MY CAR HAS BEEN IDLING ROUGH AND HAS BEEN VARY SLUGGISH WHILE DRIVING, ESPECIALLY UP HILLS. I AM WORRIED FOR MY SAFETY THAT THIS WILL HAPPEN AGAIN WHILE I AM DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Commander