Jeep Commander Complaints

3,362 consumer complaints on file.

#10597761June 11, 2014
POWER TRAIN, ENGINE
I WAS DRIVING MY 2007 JEEP COMMANDER LIMITED EDITION 4X4 IN CITY TRAFFIC DRIVING APPROXIMATELY 25 MPH IN STOP AND GO TRAFFIC WHEN IT STALLED FOR NO APPARENT REASON. THE CHECK ENGINE LIGHT ALSO CAME ON. AFTER RESTARTING THE ENGINE, THE PROBLEM WENT AWAY. THIS STALLING AND ENGINE LIGHT WARNING HAS SINCE HAPPENED AT LEAST 100 MORE TIMES OVER THE LAST 4 YEARS. DEALER AND INDEPENDENT MECHANICS ARE UNABLE TO TROUBLESHOOT THE PROBLEM. THE MOST RECENT EVENT HAPPENED ON 6/8/14. COMPLETE ENGINE STALL ON INTERSTATE HIGHWAY. VEHICLE WAS TOWED 65 MILES TO HOME TOWN. MECHANIC REPLACED ALTERNATOR AND BATTERY. ENGINE STARTED FINE, RAN WELL FOR 2 DAYS AND THEN ENGINE LIGHT CAME BACK ON WITH INTERMITTENT STALLING AND ROUGH IDLING. JEEP IS AT DEALER AS WE SPEAK. DEALER STATED THEY CANNOT DUPLICATE THE PROBLEM AND WILL KEEP THE VEHICLE OVERNIGHT AND TRY TO DUPLICATE THE PROBLEM TOMORROW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597410June 10, 2014
ELECTRICAL SYSTEM, STRUCTURE
VEHICLE WOULD NOT START. RADIO AND HEAD LIGHTS WILL GO ON. ALL YOU WOULD HEAR IS A CLICK. CHECKED BATTERY AND STILL WILL NOT START. TOOK IT TO A MECHANIC AND THEY DID A DIAGNOSTIC AND NOTHING SHOWED UP. THE MECHANIC HAD IT FOR A TWO DAYS AND IT STARTED. THEY COULD NOT FIND ANYTHING WRONG WITH VEHICLE. THE INCIDENT HAPPENED TWICE. LOOKED ON LINE AND NOTICED OTHER PEOPLE HAD SAME PROBLEM WITH VEHICLE NOT STARTING. ALSO, HAVING WATER COME IN THROUGH THE SIDE DOOR HANDLES. I'M NOT THE ONLY PERSON WITH THESE PROBLEMS. NO WONDER THEY DISCONTINUED THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595706June 2, 2014
POWER TRAIN, EQUIPMENT ADAPTIVE/MOBILITY, ELECTRICAL SYSTEM
AT THE SOUTH PADRE ISLAND I GOT STUCK IN THE MIDDLE OF NO WHERE DO TO MY 4X4 TRANSFER CASE NOT ENGAGING ON LOW GEAR. I CHECKED THE INTERNET AND FOUND OUT THAT A LOT OF PEOPLE ARE HAVING THIS ISSUE DO TO AN UPDATE BY THE DEALER N23 TO JEEP COMMANDERS, BEFORE THIS UPDATE MY COMMANDER ALWAYS WORKED PERFECTLY. I GOT CONCERNED DO TO HAVING MY FAMILY WITH ME, WIFE AND TWO CHILDREN 9 AND 11. I AM GOING TOMORROW TO THE JEEP CAR DEALER TO FIX THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595026May 30, 2014
VEHICLE SPEED CONTROL
THE SPEED CONTROL ACCELERATED AND KICKED INTO OVERDRIVE. IT JUMPED FROM 65 TO 80 IN JUST A MATTER OF SECONDS. I HAD TO HIT THE BRAKE AND TURN OF THE SPEED CONTROL. IT NOW DOES IT ALL THE TIME WHEN THE CRUISE CONTROL IS ENGAGED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594674May 28, 2014
POWER TRAIN, ELECTRICAL SYSTEM:STARTER ASSEMBLY
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT WHEN DRIVING AT LOW SPEEDS BELOW 10 MPH, THE VEHICLE WOULD SUDDENLY STALL. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. IN ADDITION, THE CONTACT INDICATED THAT THE TRANSMISSION OVER TEMPERATURE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO INDICATED THAT A FAULTY STARTER CAUSED THE FAILURE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 08V20300 (POWER TRAIN). THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593844May 24, 2014
STRUCTURE:BODY:DOOR
ALL INTERIOR HANDLES ARE CRACKED OR BROKEN, SHOULD THERE BE AN ACCIDENT OR FIRE,THE OCCUPANTS MAY NOT BE ABLE TO EXIT THE CAR, THIS IS A COMMON PROBLEM IN MOST COMMANDERS. CHRYSLER IS WELL AWARE OF THIS , THEY SHOULD RECALL THE JEEPS AND CORRECT THE PROBLEM< BEFORE PEOPLE GET KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593658May 23, 2014
ENGINE
THE ENGINE TURNED OVER SEVERAL TIMES BUT WOULD NOT START. HAD CAR TOWED TO MY MECHANIC. VALVE SIX OF THE HEMI ENGINE (5.7 LITER) WAS DESTROYED BEYOND REPAIR DUE TO A LOOSENED VALVE SEAT. HAD TO HAVE ENGINE REPLACED AT A COST OF ABOUT $7500.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593662May 23, 2014
ELECTRICAL SYSTEM
WHEN YOU TRY TO START, IT WOULD TURN OVER AND CLICK, BUT NOT START. AFTER ABOUT 10 TIMES, IT WOULD FINALLY START. MY MECHANIC CHECKED THE BATTERY ( WHICH WAS ABOUT 3 MONTHS OLD) AND IT WAS GOOD. HE CHANGED THE STARTED AND STILL HAD THE SAME PROBLEM. PUT IN ANOTHER STARTER, ASSUMING THE PART WAS BAD. STILL HAD SAME PROBLEM. JUST REPLACED THE IGNITION SWITCH. CAR STARTED THIS MORNING AT HIS SHOP, BUT WOULD NOT START UNTIL I ATTEMPTED TO START IT ABOUT 10 TIMES AND IT FINALLY STARTED. AN INTERMITTENT STARTING PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593239May 21, 2014
EQUIPMENT ADAPTIVE/MOBILITY, ELECTRICAL SYSTEM, STRUCTURE
DRAIN TUBES LEAK INTO VEHICLE THRU UPPER HAND GRAB AND UNDER DASH DUE TO ROUTING OF TUBES... THEY CLOG VERY EASY AND VEHICLE OWNERS CANNOT SEE THEM OR HAVE KNOWLEDGE OF THEM UNTIL A HEAVY RAIN LEAVES THE CAR FLOODED. MOST LIKELY ERODING WIRES UNDER DASH AND CAUSING MOLD IN CARPET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592644May 20, 2014
ENGINE AND ENGINE COOLING
I WAS DRIVING DOWN THE HIGHWAY AT 60 MPH AND COMPLETELY OUT OF THE BLUE THE CAR SHUT OFF AND CARS WERE HONKING AND I HAD TO GET THE CAR TO THE SIDE OF THE ROAD AND ENGINE LIGHT CAME ON. I SAT THERE AND WAITED TO MAKE SURE THE CAR WAS NOT OVERHEATING OR ANYTHING ELSE BUT NO LIGHTS HAD COME ON OR ANY TYPE OF WARNING. I THEN STARTED THE CAR BACK UP AND IT RAN FINE BUT THE ENGINE LIGHT HAD COME ON. I TOOK THE CAR IN TO GET FIXED AND THEY SAID IT WAS A LOOSE AIR FILTER BOX. I FIXED THIS AND DID NOT HAVE THE PROBLEM FOR ABOUT A YEAR AND THEN THE OTHER DAY DRIVING DOWN THE ROAD AT 50 MPH THE CAR SHUTOFF. ITS VERY SCARY FOR A CAR TO SUDDENLY SHUT OFF WITH NO WARNING WHATSOEVER AND I'M SO AFRAID I WILL GET INTO AN ACCIDENT. I JUST HAD A RECALL DONE TO THE CAR AND THEY THOUGHT IT WOULD TAKE CARE OF IT BUT IT IS STILL DOING IT. I JUST PAID THIS CAR OFF AND REALLY I AM SCARED TO DRIVE IT NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587408May 9, 2014
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT THE BATTERY DRAINED AND REQUIRED A JUMP, CAUSING ELECTRICAL PROBLEMS THROUGHOUT THE VEHICLE. THE MANUFACTURER WAS CONTACTED. THERE WAS NOT A DIAGNOSTIC COMPLETED ON THE VEHICLE. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 60,040.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587234May 8, 2014
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
PURCHASED 3/11. 6/11 MYSELF/3 OTHERS WERE LOCKED IN THE VEHICLE. DOORS WOULDN'T UNLOCK/OPEN, WINDOWS DIDN'T WORK, WOULDN'T START. WE WERE HELD HOSTAGE FOR 5 MIN WHEN IT START UP AND EVERYTHING WORKED. 6/11 EXITED-LEFT THE KEYS ON SEAT 30 SEC LATER LIGHTS INSIDE FLICKERED, DOORS LOCKED, HORN HONKED. 7/2011 DRIVING DOWN THE HIGHWAY AT 70 MPH IT MOMENTARILY SHUT OFF FOR ABOUT 3 SEC AND TURNED ITS SELF-BACK ON. THIS CAUSED A DRASTIC DROP IN SPEED BEFORE IT RESTARTED. 7/11 DRIVERS SIDE FLOOR MAT WAS VERY WET FROM RAIN ENTERING THE TRUCK. 7/11 DRIVING IN A RAIN STORM WITNESSED WATER COMING DOWN THE DRIVER'S SIDE PILLAR NEXT TO THE WINDSHIELD. 4/12 ATTEMPTED TO START IT. EVERYTHING WORKED BUT WOULDN'T START 20 MIN LATER STARTED RIGHT UP. THIS HAPPENED 7 TIMES SINCE. 3/14 PARKED FOR 2 MIN WOULDN'T RESTART. HAD IT TOWED TO A SHOP WHERE THEY STARTED IT RIGHT UP. THEY COULDN'T FIND ANYTHING WRONG . WENT TO PICK IT UP AND IT WOULDN'T START. SO THEY STARTED REPLACING THINGS HOPING THEY COULD FIND A PROBLEM. NEW BATTERY-OLD BATTERY WAS GOOD, FUSES, STARTER, RELAYS AND OUT OF THE BLUE TWO DAYS LATER IT STARTED UP EVEN AFTER ATTEMPTS AFTER THE FIXES 5/13 ALL LIGHTS WENT OUT, WIPERS, WIPER SPRAYER, HORN, BLINKERS, DASH LIGHTS, REAR PARK ASSIST ALL STOPPED WORKING. I WAS FORCED TO DRIVE HOME IN THE RAIN AT NIGHT WITH NONE OF THESE. 4/14 THIS HAPPENED AGAIN FOR ABOUT 24 HOURS. 5/14 THIS HAPPENED AGAIN FOR 5 DAYS. I HAVE CALLED DEALERSHIPS ABOUT RECALLS AND ALWAYS TOLD NO AND TO BRING IT IN AT $100/HOUR TO FIND THE ISSUES. IT HAS BEEN HOOKED UP TO CODE READERS 10+ TIME WITH NO CODES. LICENSED MECHANICS WHO CAN TELL ME ONLY WHAT THEY THINK IT COULD BE, EDUCATED GUESSES. EVERY DAY IS A GUESSING GAME WITH THIS JEEP AND WHAT IT'S GOING TO DO OR WHEN I'M GOING TO GET INJURED DUE TO ONE OF THESE NUMEROUS, CHRONIC, MAGICAL ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586101May 2, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER 4X4. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE 4WD WARNING INDICATOR ILLUMINATED INTERMITTENTLY AS THE TRANSMISSION FAILED TO OPERATE IN 4WD. THE FAILURE OCCURRED AFTER THE VEHICLE WAS REPAIRED UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 13V175000 (ELECTRICAL SYSTEM , POWER TRAIN). THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TRANSFER CASE ACTUATOR WAS REPLACED AT THE OWNER'S EXPENSE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585989May 1, 2014
STRUCTURE, ELECTRICAL SYSTEM
I OPENED MY CAR DRIVER'S DOOR ONE MORNING TO FIND TWO INCHES OF RAINWATER ON THE FLOOR NEAR THE PEDALS. UNABLE TO FIND THE SOURCE, I PUT MY JEEP COMMANDER IN THE SHOP. I WAS CHARGED FOR THEM FIXING THE LEAK THAT NEVER GOT FIXED. I HAVE HAD EVERYTHING CHECKED OUT NUMEROUS TIMES & NO ONE CAN TELL ME HOW WATER GETS IN. HOWEVER INCONVENIENT, I AM PARKING MY CAR IN PARKING GARAGES EVERY TIME IT RAINS NOW, GIVEN THERE SEEMS TO BE NO OTHER SOLUTION. IN ADDITION TO THE LEAK, MY COMMANDER'S RADIO/STEREO JUST STOPPED WORKING. I CAN'T GET IT TO TURN ON OR WORK & AND AM NOW EXPERIENCING ELECTRICAL PROBLEMS HAVING TO DO WITH WINDOW CONTROLS. AFTER RESEARCHING MY OPTIONS I LEARNED THAT TOO OFTEN THESE SAME EXACT PROBLEMS APPEAR FOR MANY IF NOT MOST COMMANDER OWNERS. (I ALSO REPORTED A MAJOR PROBLEM WITH THIS CAR STALLING IN IT'S OWN COMPLAINT.) THESE PROBLEMS NEED TO BE ANALYZED BY REAL PROFESSIONALS & THE JEEP COMMANDER MUST BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585992May 1, 2014
ENGINE
I PURCHASED THIS USED JEEP ON JANUARY 7, 2014. ONE WEEK LATER, THE JEEP STALLED IN TRAFFIC ON THE HIGHWAY. THEN STALLED THE NEXT DAY ON A LOCAL STREET WHILE MY TEENAGERS WERE DRIVING TO SCHOOL. THEN STALLED IN TRAFFIC THE NEXT DAY WHILE I WAS TURNING ONTO A LOCAL STREET. THEN STALLED AGAIN PULLING INTO THE DRIVEWAY. THE CAR WAS AT THE DEALERSHIP FOR SIX WEEKS. THEY REPLACED THE IGNITION SWITCH, COILS, COMPUTER SYSTEM, WIRING SYSTEM, THROTTLE. I PICKED THE CAR UP AT THE END OF MARCH, 2014. THE CAR WAS WORKING FINE UNTIL THIS PAST WEEKEND. IT STALLED AGAIN IN TRAFFIC WHILE MY SON WAS DRIVING WITH FOUR PASSENGERS IN THE CAR ON APRIL 26, 2014. IT STALLED AGAIN WHILE I WAS DRIVING THE CAR ON SUNDAY APRIL 27, 2014. THE CAR WAS TOWED TO THE DEALER ON APRIL 28, 2014. THIS VEHICLE COULD HAVE CAUSED A FATALITY. IT IS NOT A SAFE VEHICLE FOR ANYONE TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585976May 1, 2014
SERVICE BRAKES, ENGINE, STEERING
MY BELOVED JEEP COMMANDER SUDDENLY SHUT OFF WHILE DRIVING AT 40MPH. WITH NO PRIOR PROBLEMS OR WARNING SIGNS THE ENGINE COMPLETELY STALLED- INSTANTLY I LOST BOTH POWER STEERING & BRAKES. NEEDLESS TO SAY I WAS TERRIFIED. AFTER MUCH CONFUSION & HASSLE I WAS TOLD TO REPLACE MY KEY. (REASON BEING THE 'CHIP' INSIDE WAS MALFUNCTIONING.) I REPLACED THE $270 KEY WHICH SOLVED NOTHING. TO MY SURPRISE, MANY COMMANDER OWNERS EXPERIENCE THIS SAME PROBLEM WITH NO HELP FROM JEEP. NOT ONLY DO JEEP DEALERSHIPS IGNORE THE POTENTIAL RECALL WARNING ON THE COMMANDER, BUT THEY ACTUALLY RECOMMEND EXPENSIVE 'SOLUTIONS' THAT DO NOT EVEN TOUCH THE KNOWN PROBLEM. IT SEEMS AS THOUGH THERE ARE NO SOLUTIONS FOR THIS FAULTY SYSTEM, GIVEN THAT NO DEALERSHIP CAN SUCCESSFULLY STOP THE SHUTTING OFF. THERE ARE WAY TOO MANY OWNERS EXPERIENCING THE SAME DANGEROUS STALL. I CANNOT IN GOOD CONSCIENCE IGNORE THE FACT THAT THIS PROBLEM GOES BEYOND INCONVENIENCE; THIS IS POTENTIALLY VERY DANGEROUS AND THE JEEP COMMANDER NEEDS TO BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585096April 26, 2014
ELECTRICAL SYSTEM, STEERING
DRIVING HOME FROM WORK YESTERDAY, WHEN MY STEERING WHEEL SUDDENLY LOCKED AND TRUCK STARTED DYING, AND I ALMOST HIT A GUARD RAIL . TURNED THE ENGINE COMPLETELY OFF AND TRIED TO TURN THE ENGINE BACK ON, BUT MY TRUCK WOULD NOT START. HAD THE TRUCK TOWED TO THE DEALER THAT DAY 04/25/2014. RECEIVED A CALL FROM THE DEALER ON TODAY'S DATE 04/26/2014; TRUCK NEEDS A NEW TIPM MODULE. A NEW TIPM MODULE WAS JUST PUT IN MY TRUCK AT THE SAME DEALER A FEW DAYS SHORT OF A YEAR AGO (04/27/2013). PROBLEM IS SO COMMON WITH CHRYSLER THAT THE MODULE IS ON BACK ORDER (NATIONALLY). THERE IS NO RECALL FOR THIS ISSUE AND IT IS SERIOUSLY DANGEROUS! I HAVE READ OTHER COMPLAINTS IN REGARDS TO THE TIPM MODULE (LAWSUITS AS WELL). DOES SOMEONE HAVE TO DIE BEFORE CHRYSLER DOES SOMETHING? I AM NOW AFRAID TO DRIVE MY VEHICLE AFTER THE NEW TIPM MODULE IS PUT IN (WHENEVER THAT WILL BE) OR TO HAVE PASSENGERS RIDE IN MY VEHICLE. PLEASE PLEASE PLEASE HELP BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED. I HAVE NO IDEA WHAT I'LL DO TO GET BACK AND FORTH TO WORK BECAUSE MODULE IS ON BACK ORDER AND THE DEALER DOES NOT DO LOANERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584899April 25, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT WHILE ASCENDING AN INCLINE AT VARIOUS SPEEDS, THE VEHICLE SUDDENLY LOST ACCELERATION POWER AND FIRE EMITTED FROM UNDER THE HOOD. THE POLICE AND FIRE DEPARTMENTS WERE CALLED. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT THE TRANSMISSION NEEDED TO BE REBUILT. THE VEHICLE WAS REPAIRED BUT THE CONTACT WAS THEN UNABLE TO SHIFT TO DRIVE. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 51,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10584618April 24, 2014
ENGINE
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584696April 24, 2014
EQUIPMENT:MECHANICAL, ELECTRICAL SYSTEM
I HAVE A 2007 JEEP COMMANDER, WHILE DRIVING ON HIGHWAY/ SIDE STREETS VEHICLE COMPLETELY SHUTS DOWN. MAKING IT HARD TO BRAKE AND STEER. VERY SCARY WHEN YOUR IN TRAFFIC AT 70 MILES HR. AND YOU COME TO A COMPLETE STOP. TOOK IT IN TO CHRYSLER DEALER HAS NO SOLUTION FOR THIS VEHICLE. ALL THESE PROBLEMS SURFACED AFTER DOING THE DRIVE CONTROLLER MODULE RECALL. GOT A SECOND OPINION AND DEALER GAVE ME A LIST TUNE-UP, COILS, TRAIN SERVICE, ETC. WOW THESE DEALERS WANT TO MAKE SOME CASH. HAD A THIRD OPINION AND MECHANIC SAYS ALL CODES ARE RELATED TO MODULE. NOW SHOULDN'T DEALER BE AWARE OF THIS AND CHRYSLER SHOULD BE ACCOUNTABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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