Jeep Commander Complaints

3,362 consumer complaints on file.

#10637155September 18, 2014
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
DRIVING TO WORK AT THE NORMAL SPEED, MY VEHICLE JUST TURNED OFF IN THE MIDDLE OF TRAFFIC, WHICH RESULTED IN THE CAR BEHIND ME HITTING ME. I AM DEATHLY AFRAID TO DRIVE THIS CAR. WHEN I WENT TO CHRYSLER & CALLED SEVERAL TIMES, I WAS TOLD I WAS OUT OF LUCK & COULDN'T BE HELPED. I WAS EVEN HUNG UP ON. I'M NOT SURE WHAT TO DO BESIDES CONTACTING THE NEWS & HIRING AN ATTORNEY, WHICH ISN'T IN MY BUDGET. IS THERE ANYONE THAT CAN HELP ME? *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10637166September 18, 2014
ELECTRICAL SYSTEM, STEERING, SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. WHILE DRIVING 65 MPH, THE ENGINE STALLED, THE STEERING WHEEL BECAME DIFFICULT TO TURN, AND THERE WAS A DELAYED BRAKE RESPONSE. THE FAILURE OCCURRED NUMEROUS TIMES. THE DEALER STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT BELIEVED THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 14V38000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633843September 17, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER 4X4. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE ENGINE STALLED. THE CONTACT PLACED THE VEHICLE INTO A NEUTRAL POSITION AND CONTINUED DRIVING. THE PROBLEM RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN A DEALER. THE TECHNICIAN DIAGNOSED THAT THE STARTER HAD A LOOSED WIRED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE HAS RECURRED. HE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED ABOUT THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,578.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10636893September 17, 2014
ENGINE, ELECTRICAL SYSTEM, AIR BAGS
ALL OF MY SAFETY WARNING LIGHTS FLASH ON AND OFF REPEATEDLY. WHEN THIS HAPPENS MY CAR ELECTRICAL THINGS TURN OFF INCLUDING THE AC,RADIO AND EVERYTHING ELSE. THE ENGINE HOW EVER DID NOT. THE CAR KEPT RUNNING BUT EVERYTHING ELSE STALLED AND TURNED OFF AND ON.. THE FIRST TIME WAS ON THE STREET BUT IT CONTINUED EVEN ON THE FREEWAY GOING 60 MPH. I TOOK TO DEALER AND THEY STATED NOTHING IS WRONG. THEY COULD NOT FIND ANYTHIN. THEY EVEN PUT IN ON THE COMPUTER MACHINE AND NOTHING. I HAVE ONLY HAD VEHICLE FOR 2 MONTHS AND IM VERY WORRIED. I HAVE NO OTHER TRANSPORTATION AND HAVE TO DRIVE THE VEHICLE TO WORK AND MY KIDS AROUND. I HAVE A VIDEO OF HOW THE CAR KEPT DOING THAT. IF SOMEONE CAN CONTACT ME , I WOULD BE MORE THAN HAPPY TO SEND THE VEHICLE VIDEO OVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637043September 17, 2014
ENGINE, ELECTRONIC STABILITY CONTROL (ESC)
WHILE MERGING ON TO THE HIGHWAY THE JEEP'S ESP SUDDENLY ENGAGED AND CUT ENGINE POWER. THE JEEP STALLED AND HAD TO BE MANEUVERED OFF THE HIGHWAY. THIS IS HAPPENING WITH GREAT REGULARITY, USUALLY WHILE MERGING ON AN UPHILL ON-RAMP. THE DEALER LOOKED AT THE JEEP AND HAS NOT BEEN ABLE TO FIX THE PROBLEM. CHRYSLER WAS CONTACTED AND SAID THEY COULD NOT HELP SINCE THE WARRANTY WAS EXPIRED. THIS IS A SERIOUS SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637047September 17, 2014
AIR BAGS
THE WARNING LIGHT CAME ON INDICATING THAT THE AIRBAG SAFETY RESTRAINT SYSTEM WAS OFFLINE. JEEP DEALER WAS ABLE TO FIX THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633458September 16, 2014
ENGINE
I HAVE A 2007 JEEP COMMANDER I FIRST STARTED HAVING AN IDLING PROBLEM IN AUGUST 2013. I TOOK IN TO ALLEN SAMUELS THEY DID A TUNE-UP IT WAS FINE UNTIL MARCH OF 2014. THE CHECK ENGINE LIGHT CAME BACK ON I TOOK BACK TO ALLEN SAMUELS FOR IDLE PROBLEM & STALLING AS WELL. THEY DID A DIAGNOSTIC TEST THEY FIRST STATED FAN CLUTCH, HAD A FAN CLUTCH INSTALLED. AFTER A WEEK LATER STILL STALLING TOOK BACK TO ALLEN SAMUEL THEY THEN STATED WIRING HARNESS $1300 & THEM KEEPING IT A WEEK WITH NO LOANER. SOON AS MY MOM LEFT THE DEALERSHIP COULDN'T EVEN MAKE IT HOME WHICH WAS 10 MILES AWAY THE CHECK ENGINE LIGHT CAME BACK ON NEXT DAY BACK TO DEALERSHIP BY IT BEING A SATURDAY NO SKILL TECH IN IS WHAT I WAS TOLD. CALLED CHRYSLER BECAUSE I SAW A RECALL ON STALLING ENGINE. TUESDAY BACK TO DEALERSHIP CHRYSLER CALLED ALLEN SAMUELS THEY STATED NOT THE SAME AS THE RECALL. ALLEN SAMUEL KEPT MY TRUCK SEVERAL DAYS THEN STATED WATER IN TANK. THEY EMPTIED TANK & CLEAN IT. I HAD SERVICE MANAGER TEST DRIVE BEFORE LEAVING ITS WAS STILL STALLING WAS TOLD TO CHANGE GAS FUEL, DRIVE A COUPLE OF DAYS & BRING BACK. CALLED CHRYSLER AGAIN TO COMPLAIN THEY ADVISED ANOTHER DEALERSHIP. TOOK IT TO THE DEALER THEY RECOMMEND AFTER AM EXTENSIVE DIAGNOSTIC TEST FOR $300 I WAS TOLD TO SEE THE SALES MANAGER FOR A NEW VEHICLE. I SINCE HAVE HAD FUEL INJECTORS CLEANED, SPARK PLUGS CHANGED, BOOTS CHANGED, NEW BATTERY, NEW WATER PUMP. IT IS STILL IDLING & STALLING. I REALLY WOULD LOVE FOR SOMEONE TO BE ABLE TO TELL ME WHAT IS WRONG & REPAIR IT BEFORE SOMEONE GETS KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633466September 16, 2014
POWER TRAIN
AFTER JEEP RECALL 4 WHEEL LOW FAILS TO ENGAGE. IT GIVES A MAINTENANCE ERROR INSTEAD.. THIS IS AFFECTING A LOT OF THE JEEPS WITH THE TRAC 2 SYSTEM. LOOK AT THE JEEP FORUMS. THIS WAS THE FINAL DRIVE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633502September 16, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED AND ALL THE INSTRUMENT PANEL INDICATORS ILLUMINATED. THE VEHICLE WAS ABLE TO BE RESTARTED, BUT THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633503September 16, 2014
ELECTRICAL SYSTEM, STEERING, POWER TRAIN
ALL DASH BOARD LIGHTS WOULD BEGIN TO FLASH. STEERING WOULD FAIL. AIR CONDITIONER WOULD SHUT DOWN. ALL ACCESSORIES WOULD STOP. ENGINE WOULD STALL OR SHUT DOWN. THIS WOULD HAPPEN AT ANY SPEED. A SAFETY HAZARD! WHEN TAKEN TO THE DEALER THEY INITIALLY COULD NOT DUPLICATE PROBLEM. AFTER MULTIPLE TRIES THEY REPLACED "SHORT POWERTRAIN CONTROL MODULE AND FRONT CONTROL MODULE" AT A COST OF $1040. THIS REPAIR LASTED LESS THAN ONE YEAR AND THE PROBLEM OCCURRED AGAIN. TOOK IT TO A LOCAL MECHANIC AND HE FOUND THE PROBLEM IN THE IGNITION SWITCH AND FIXED FOR APPROXIMATELY $100. NOTE, THAT I WENT SO FAR AS TO CALL THE CHRYSLER CORPORATION AND, EVEN THOUGH MULTIPLE CASES OF THIS HAVE BEEN RECORDED ON THE INTERNET, THEY DID NOT CONSIDER IT A PROBLEM AND WOULD NOT ISSUE A RECALL. THIS ISSUE IS CONSIDERED A SAFETY ISSUE AND CHRYSLER IS VERY LUCKY TO NOT HAVE PAID OUT FOR ANY LAWSUITS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633587September 16, 2014
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT THE VEHICLE DECELERATED AND EXCESSIVE FORCE WAS REQUIRED ON THE ACCELERATOR PEDAL IN ORDER FOR THE VEHCLE TO RESPOND. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 19,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633663September 16, 2014
ELECTRICAL SYSTEM:IGNITION:SWITCH
ALL OF MY SAFETY WARNING LIGHTS FLASHED ON AND OFF REPEATEDLY. AT ONE POINT I LOST POWER BUT TURNED CAR OFF AND BACK ON AND IT RAN. LIGHTS HAVE STILL BEEN FLASHING. ON ANOTHER OCCASION IN THE LAST MONTH THE IGNITION SWITCH WAS KNOCKED ACCIDENTALLY AND THE CAR LOST POWER WHILE WE WERE EXITING A FREEWAY IN THE POURING RAIN. WE WERE ABLE TO PULL OFF TO THE SIDE OF THE ROAD AND RESTART THE CAR BUT WE WERE SCARED TO DEATH. I HAVE BEEN TOLD THESE COULD BE RELATED ISSUES. WHEN I CALLED THE DEALER ALL I GOT WAS...WELL WE DON'T HAVE THE PARTS FOR THE RECALL...NO CONCERN FOR OUR SAFETY. THIS CONCERNS ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633724September 16, 2014
ENGINE, STEERING
THIS IS THE 4TH TIME THAT THE CAR HAS SHUT OFF WHILE DRIVING AND CANNOT MOVE THE STEERING WHEEL TO PULL OVER TO THE SIDE OF THE ROAD. THE BIG RIG TRUCK BEHIND US ALMOST CRASHED INTO THE CAR DUE TO THE ENGINE SHUTTING OFF WHILE WE ARE TRAVELING WITH THE FLOW OF TRAFFIC. WITH THE ENGINE SHUTTING OFF, THE STEERING WHEEL IS LOCKED MAKING IT IMPOSSIBLE TO GET OUT OF THE WAY OF OTHER VEHICLES. THE CAR EVENTUALLY REDUCES SPEED DOWN TO A HALT. I HAVE TO PLACE THE JEEP IN PARK AND RESTART THE IGNITION. THE TRUCK DRIVER WAS YELLING PROFANITIES OUT THE WINDOW, TELLING ME TO LEARN HOW TO DRIVE AND SHOWING OBSCENE GESTURES WHILE I HAVE TWO CHILDREN IN THE CAR WITH ME. I AM SCARED TO DRIVE THIS VEHICLE BECAUSE I DO NOT KNOW WHEN IT WILL SHUT DOWN ON ME AGAIN. THE ONLY ADVICE I GET FROM CHRYSLER IS TO NOT HAVE ANY OTHER KEYS ON THE RING AND TO NOT HAVE MY KNEE HIT THE IGNITION KEY WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633789September 16, 2014
SEAT BELTS, SEATS
MY DAUGHTERS WERE IN THE 3RD ROW SEATING WHEN THEY WENT TO BUCKLE THEIR SEATBELTS AND THEY WOULD NOT CLICK IN. THEY WERE BOTH BROKEN AND WOULD NOT STAY ATTACHED. THE PLASTIC CASING IS FALLING OFF OF THEM AND THEY ARE NOT SAFE. THE 3RD ROW RIGHT SEAT WOULD NOT FOLD DOWN. THE LATCH THAT SHOULD BE PULLED WOULD NOT ENGAGE AND NOW THE SEAT WILL NOT FOLD DOWN. LASTLY, THE DRIVERS SIDE INTERIOR DOOR HANDLE CRUMBLED INWARD AND IS NOT ABLE TO BE USED TO OPEN THE DOOR. I TOOK MY CAR TO THE DEALER AND THEY STATED THAT IT WAS MY PROBLEM AS IT IS NOT COVERED UNDER THE EXTENDED CARE WARRANTY I PURCHASED FOR $2500 AND I WOULD HAVE TO PAY $700 FOR THE DOOR HANDLE AND $300 FOR SEAT BELTS AND $100 FOR THE SEAT TO FOLD. I EXPLAINED THAT THE ABOVE WAS ALL SAFETY ISSUES AND SHOULD BE FIXED BY MANUFACTURERS AND THEY SAID THAT IT WASN'T COVERED. I EVEN TOLD THEM THAT I SAW THE RECALLS AND THEY TOLD ME THAT IT WASN'T FOR MY JEEP. THIS NEEDS TO BE FIXED BY THE MANUFACTURER AND CONSIDERED A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633104September 15, 2014
TIRES:VALVE, EQUIPMENT:MECHANICAL, ELECTRICAL SYSTEM, TIRES
WAS GETTING INTO TRUCK TURN ON IGNITION AND PUT TRUCK IN GEAR, THEN PROCEEDED TO TAKEOFF THEN ALL OF A SUDDEN THE IGNITION JUST CUT OFF, I DON'T KNOW IF MY KNEE SLIGHTLY HIT IT OR WHAT BUT THAT SUCKER CUT OFF, THIS HAS HAPPENED MORE THAN ONCE, ALSO THE TIRE LIGHT STAYS BEFORE THE DEALER SAID IT WAS A FAULTY STEM, THEN I HAD IT REPLACED AND IT STILL STAYS ON, SO PLEASE IS THERE SOME RESOLUTION FOR THESE THINGS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633106September 15, 2014
TIRES:VALVE, EQUIPMENT:MECHANICAL, ELECTRICAL SYSTEM, TIRES
WAS GETTING INTO TRUCK TURN ON IGNITION AND PUT TRUCK IN GEAR, THEN PROCEEDED TO TAKEOFF THEN ALL OF A SUDDEN THE IGNITION JUST CUT OFF, I DON'T KNOW IF MY KNEE SLIGHTLY HIT IT OR WHAT BUT THAT SUCKER CUT OFF, THIS HAS HAPPENED MORE THAN ONCE, ALSO THE TIRE LIGHT STAYS BEFORE THE DEALER SAID IT WAS A FAULTY STEM, THEN I HAD IT REPLACED AND IT STILL STAYS ON, SO PLEASE IS THERE SOME RESOLUTION FOR THESE THINGS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633105September 15, 2014
TIRES:VALVE, EQUIPMENT:MECHANICAL, ELECTRICAL SYSTEM, TIRES
WAS GETTING INTO TRUCK TURN ON IGNITION AND PUT TRUCK IN GEAR, THEN PROCEEDED TO TAKEOFF THEN ALL OF A SUDDEN THE IGNITION JUST CUT OFF, I DON'T KNOW IF MY KNEE SLIGHTLY HIT IT OR WHAT BUT THAT SUCKER CUT OFF, THIS HAS HAPPENED MORE THAN ONCE, ALSO THE TIRE LIGHT STAYS BEFORE THE DEALER SAID IT WAS A FAULTY STEM, THEN I HAD IT REPLACED AND IT STILL STAYS ON, SO PLEASE IS THERE SOME RESOLUTION FOR THESE THINGS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633259September 15, 2014
ELECTRICAL SYSTEM, SERVICE BRAKES
INTERMITTENTLY BUT FREQUENTLY THE ABS AND OTHER DASHBOARD LIGHTS COME ON AND THE CAR DRAGS AND STOPS IN THE MIDDLE OF THE ROAD. ITS VERY DANGEROUS. SOMETIMES I CANNOT GET THE CAR TO GO WITHOUT SITTING AND WAITING FOR LONG PERIODS OF TIME. IT HAS HAPPENED SINCE I HAVE OWNED IT BUT NO ONE CAN DIAGNOSE IT AND I DON'T KNOW WHEN IT WILL HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633345September 15, 2014
VEHICLE SPEED CONTROL
WHILE I WAS DRIVING ON THE HIGHWAY I HAD MY CRUISE CONTROL SET AT 55 MPH AS I CAME INTO A 35 MPH ZONE I HAD TAPPED MY BRAKES AND THEN CAME TO A RED LIGHT WHERE I HAD TO STOP, WHEN THE LIGHT TURNED GREEN I THEN TURNED ON STATE ROUTE 348 WHERE THE SPEED LIMIT IS BACK TO 55 WHEN I PUSHED THE BUTTON TO RESUME, MY 06 JEEP COMMANDER ACCELERATED TO A VERY HIGH SPEED AS IF I PUSHED THE PEDDLE TO THE FLOOR. WHEN I PUSHED THE BREAK IT THEN TURNED THE CRUISE CONTROL OFF, LUCKILY THERE WERE NO CARS IN FRONT OF ME OR I WOULD HAVE CRASHED INTO THE REAR OF THEIR VEHICLE AT A HIGH RATE OF SPEED. AT THIS POINT I CANNOT USE MY CRUISE CONTROL BECAUSE THIS HAPPENS EVERY TIME I TRY (NOTE: I ALWAYS MAKE SURE THERE IS NO CARS IN FRONT OF ME). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633377September 15, 2014
ENGINE
9/13/14 AT 0945, THE VEHICLES ENGINE LIGHT CAME ON AND VEHICLE STARTED STALLING. VEHICLE WAS TAKING TO FIRESTONE AND DIAGNOSTIC SERVICE(ENGINE ANALYSIS). MECHANIC STATED THAT THEY COULD NOT FIND ANYTHING WRONG BESIDE THE THROTTLE BODY WAS DIRTY. WE HAD THE THROTTLE CLEANED. 9/13/14 AT 1325 WHILE TRAVELING ON MULTI-LANE FREE WAY. VEHICLE STALLED AND CHOKED SMOKED. VEHICLE WAS ABLE TO START AND MERGE ON TO AN EXIT AND STALLED AGAIN, SEVERAL TIME BEFORE WE WERE ABLE TO MOVE OUT THE WAY OF TRAFFIC. HAD VEHICLE TOWED TO ANOTHER FIRESTONE. AT THAT TIME ANOTHER ENGINE ANALYSIS WAS COMPLETED. AFTER A FEW HOURS WE WE'RE INFORM THAT CYLINDER 1, 2, AND 4 WERE LOST/FAILED. ALSO THAT IT WOULD NOT HAVE BEEN NOTICE DURING A NORMAL CHECK-UP AND THAT THEY COULD NOT FIXED IT WAS A MANUFACTURER ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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