Jeep Commander Complaints

3,362 consumer complaints on file.

#10713579April 29, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713267April 28, 2015
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
I HAVE A 2006 JEEP COMMANDER AND ALL FOUR INTERIOR DOOR HANDLES ARE CRACKED AND BROKEN. THE DOORS CAN'T BE OPENED FROM THE INSIDE. THIS IS A MAJOR SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713280April 28, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) WAS RECEIVED IN AUGUST OF 2013. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/16/15*CN THE CONSUMER STATED THE VEHICLE WOULD NOT START AT TIMES. ALSO, WHILE DRIVING, THE VEHICLE WOULD STALL. UPDATED 08/06/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713325April 28, 2015
ENGINE AND ENGINE COOLING
I WAS DRIVING MY 2006 JEEP COMMANDER DOWN THE INTERSTATE WHEN IT JUMPED INTO 3RD GEAR AND THE CHECK ENGINE LIGHT CAME ON. I PULLED OVER AT THE NEXT EXIT AND TURNED THE CAR OFF. I STARTED THE CAR AGAIN AND PUT IT IN DRIVE AND IT STILL GOES TO 3RD GEAR AND THE CHECK ENGINE LIGHT REMAINS ON. MY VEHICLE IS CURRENTLY AT FIRESTONE AND I'M WAITING TO GET A CALL ABOUT MY TRUCK. HAS ANYONE ELSE EXPERIENCED THIS ISSUE AND IF SO, HOW WAS IT RESOLVED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713367April 28, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713355April 28, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713427April 28, 2015
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, POWER TRAIN
RIGHT AFTER PURCHASING THIS CAR IN 10/2011 THE JEEP WOULD RANDOMLY CUT OFF OR LOSE POWER, NOT SURE IF THIS AN ELECTRICAL ISSUE. DUE TO THE RANDOMNESS OF THE ISSUE, THEY COULD NOT DUPLICATE THE PROBLEM WHEN I BROUGHT IN THE CAR. AFTER GOING BACK TO THE DEALERSHIP THE MANGER AT THE TIME WROTE/PROMISED THAT HIS ESTABLISHMENT (RELIABLE AUTO) WOULD REPAIR/FIX THE ISSUE IF IT OCCURRED AGAIN (WITHIN A YEAR OR 12,000 MILES). AFTER A YEARS TIME THE ISSUE STILL CONTINUED, BUT NOW I CANNOT BRING IT IN TO BE FIXED W/OUT BEING CHARGED. WHENEVER I PUSHED DOWN ON THE PEDAL TO ACCELERATE , THE CAR COULD NOT ACCELERATE PAST 25- 30 MPH! THIS WOULD OCCUR WHILE I WAS ALREADY IN MOTION, OR AT A LIGHT. FELT LIKE THE CAR WAS, "STALLING" AND THE SERVICE PARK ASSIST MESSAGE WOULD APPEAR. I WOULD TRY TO SHIFT THE GEAR BUT NOTHING CHANGED, THE CAR STILL WOULD NOT ACCELERATE. THIS HAPPENED ON MULTIPLE OCCASIONS. SOMETIMES THE NEXT DAY THE CAR WOULD DRIVE JUST FINE, OTHER TIMES THE PROBLEM, "FIXED ITSELF" WITHIN A FEW DAYS. EVERY TIME I TOOK THE CAR IN THEY HAD A DIFFICULT TIME DUPLICATING THE PROBLEM. MY CHECK ENGINE LIGHT WOULD ALSO ILLUMINATE BUT WHEN CHECKED NO CODES COULD BE FOUND. SUPER FRUSTRATING AND SCARY TO DEAL W/ THIS. IN JULY/AUG 2013 THE PROBLEM GOT WORSE WHEN I WAS INVOLVED IN AN AUTOMOBILE ACCIDENT. TOOK THE COMMANDER TO CHRYSLER/JEEP AND THEY WERE ABLE TO IDENTIFY AN ELECTRICAL/SHIFTMODULE PROBLEM. ONE OF THE REPS. AT JEEP TOLD ME THIS BEEN COMMON W/ JEEP COMMANDERS. BEFORE I HAD THE COMMANDER, I OWNED A 2005 JEEP GRAND CHEROKEE, PURCHASED BRAND NEW IN 2005. GREAT CAR BUT HAD SOME ELECTRICAL ISSUES, WHEN ON, MY HEADLIGHTS WOULD RANDOMLY START FLASHING. IN MY EXPERIENCE, JEEPS LOOK GOOD BUT COME W/ TOO MANY ISSUES. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713438April 28, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 154,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713028April 27, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SUDDENLY SHUT OFF. THE CONTACT PULLED TO THE SIDE OF THE ROAD, RESTARTED THE ENGINE, AND THE VEHICLE OPERATED AS NORMAL. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713022April 27, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS STILL NOT AVAILABLE. THE CONTACT FELT THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/1/15*CN UPDATED 07/09/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713039April 27, 2015
ELECTRONIC STABILITY CONTROL (ESC)
MY WIFE IS DRIVING THE JEEP AND IT JUST CUTS OFF IN THE MIDDLE OF THE ROAD AND THIS HAS BEEN GOING ON NOW FOR MONTHS... WE RECEIVED A RECALL NOTICE LAST YEAR AND STILL WAITING FOR THE PARTS TO COME IN.. IT HAS BEEN OVER SIX MONTHS AND THERE SEEMS TO BE KNOW SENSE OF URGENCY ON THE PART OF CHRYSLER. MUST SOMEONE GET KILLED ON THE HIGHWAY BECAUSE THE VEHICLE SHUTS OFF BECAUSE OF THE ELECTRICAL SYSTEM AND CHRYSLER NOT HAVING THE PARTICULAR PARTS... I AM STILL PAYING FOR THIS VEHICLE... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713060April 27, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713067April 27, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713194April 27, 2015
ENGINE, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
THIS HAS HAPPENED REPEATEDLY SINCE PURCHASING VEHICLE IN SEPT 2015. AT HIGHWAY SPEEDS THE VEHICLE EITHER; A) LURCHES ALL ELECTRONICS DIE AND THEN QUICKLY COMES BACK TO POWER, OR B) THE VEHICLE STALLS. THE VEHICLE HAS BEEN TO DEALER FOR REPAIR 4 TIMES AND SERVICE DOES NOT FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712924April 26, 2015
STEERING, ENGINE, SERVICE BRAKES
WHILE DRIVING AND TURNING A LEFT CORNER RESULTED IN LOSS OF ENGINE POWER, POWER STEERING, AND BRAKING. THIS HAS HAPPENED ON SEVERAL OCCASIONS AND WE HAVE STOPPED DRIVING THE FAMILY VEHICLE DUE TO THIS SAFETY ISSUE WHICH IS NOT DEEMED SAFE TO DRIVE ESPECIALLY UP AND DOWN HILLS....WE HAD TO PURCHASE ANOTHER VEHICLE SINCE THE RECALL FIX IS STILL NOT AVAILABLE AND WON'T BE FOR OVER 1 YEAR! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712933April 26, 2015
ELECTRICAL SYSTEM, VISIBILITY
THIS JEEP HAS TWO PROBLEMS. AS I WAS TRAVELING ON A HIGHWAY, THE JEEP SHUT ITSELF OFF. IT HAPPENED ONLY ONCE, BUT I AM CONCERNED ABOUT A REPEATED ISSUE.REPORT RECEIPT DATE FEBRUARY 6, 2008, NHTSA CAMPAIGN NUMBER #08V059000.. THE SECOND PROBLEM I AM HAVING WHICH IS ON RECALL, IS THE IGNITION. ONCE I PLACE THE KEY IN THE IGNITION, AFTER PARKING THE JEEP, THE JEEP WILL GO TO THE OFF POSITION, BUT THE KEY CAN NOT BE REMOVED FROM THE IGNITION. REPORT RECEIPT DATE SEPTEMBER 17, 2014, NHTSA CAMPAIGN NUMBER#14V56700. I OWN A 2008 JEEP COMMANDER, VIN # [XXX]. I HAVE MADE SEVERAL ATTEMPTS TO REMEDY THE PROBLEM BY CALLING CHRYSLER, WHO DID ACKNOWLEDGE THE PROBLEM, BUT NEVER GOT BACK TO ME, AND I CALLED THE DEALERSHIP WHERE I PURCHASED THE JEEP, BUT BECAUSE MY VIN NUMBER DOESN'T MATCH THE RECALL LIST, THEY REFUSE TO RECOGNIZE THE PROBLEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712941April 26, 2015
POWER TRAIN
IT WOULD TAKE ME 10-15 MINS TO START. WHEN YOUR DRIVING IT WOULD JERK THEN ON THE 4-25-15 AT 9 PM I WAS DRIVING HOME WITH MY TWO MONTH OLD GRANDSON GOING UP THE HILL I WAS PUSHING ON THE GAS IT WOULD NOT MOVE I HATE TO THINK IF I WAS ON A HIGHWAY WOULD I BE ALIVE TODAY IF IT STOPPED ON A HILL LIKE I SAID IT COULD HAVE ANYWHERE . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712812April 25, 2015
ENGINE, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
I AM 74 YEARS OF AGE AND AT THE TIME OF MY HUSBAND'S DEATH FOUR YEARS AGO PURCHASED A 2007 CHRYSLER JEEP COMMANDER WHICH NOW HAS 53,815 MILES. I BEGAN EXPERIENCING PROBLEMS WITH UNEXPECTED COMPLETE LOSS OF POWER ON BOTH INTERSTATE HIGHWAYS AND RESIDENTIAL STREETS OVER THE LAST YEAR. THESE OCCURRENCES HAVE INCREASED IN FREQUENCY AT VARYING TIMES WHEN DRIVING WITHIN THE LAST SIX MONTHS, AND MOST TERRIFYING ON THE INTERSTATE WHERE I WAS FACED WITH THE REALIZATION OF DECELERATION AND CUTOFF AT THE SPEED LIMIT OF 55 MPH. I RECEIVED A SAFETY RECALL NOTICE (P41/NHTSA14V-38), ROUND OR ABOUT APRIL 2, 2015 FROM CHRYSLER GROUP LLC INFORMING ME OF THE VEHICULAR PROBLEMS DESCRIBED I AM EXPERIENCING, CHRYSLER GROUP'S RECALL NOTICE MAKES A CLEAR AND SPECIFIC REPRESENTATION THAT REPAIRS WOULD PERFORMED TO CORRECT THE VEHICLE'S DEFECTS FREE OF CHARGE WHEN IT IS RETURNED TO THE DEALERSHIP. ACCORDINGLY, SOUTHFIELD CHRYSLER WAS CONTACTED TO SCHEDULE AN APPOINTMENT TO DIAGNOSE THE PROBLEM AND ORDERED PARTS ON OR ABOUT APRIL 6, 2015. I HAVE BEEN WAITING FOR THE PART(S) FOR NEARLY THREE WEEKS. ON APRIL 24, 2015 I AGAIN CONTACTED SOUTHFIELD CHRYSLER AFTER THE VEHICLE HESITATED TO ACCELERATE AND WAS INFORMED THE MANUFACTURER: "CHRYSLER EITHER WILL NOT, OR HAS NOT, SENT THE PARTS NEED TO FIX THE PROBLEM," CONTRARY TO THE LANGUAGE OF THE NOTICE. SOUTHFIELD CHRYSLER WILL NOT PERFORM REPAIRS WITHOUT PAYMENT FOR THE PARTS. SOUTHFIELD CHRYSLER HAS TAKEN THE POSITION: "IF I PAY FOR REPAIRS THE MANUFACTURER WILL REIMBURSE ME," WHICH CONTINUES TO LEAVE ME SUBJECTED TO INJURE AND/OR DEATH. I DO NOT HAVE THE AVAILABLE FUNDS TO PAY FOR REPAIRS, RELATIVE TO LIVING ON A FIXED INCOME AND SPECIFIC AND VERY LIMITED BUDGET. IT IS CLEAR TO ME THAT THE MANUFACTURE AND DEALERSHIP WILL NOT PERFORM RESPONSIBLY TO ADDRESS A SERIOUS LIFE AND DEATH THAT THEY ARE CLEARLY AWARE EXIST. A COMPLAINT IS PROPER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712831April 25, 2015
ELECTRICAL SYSTEM
RECALL NOTICES P57 & K06 , THE VEHICLE REFUSES TO START AND THROWS AN ERROR MESSAGE STATING THAT THE KEYS ARE NOT PROGRAMMED OR INSERTED WRONG. I KNOW THE P57 INVOLVES THE IGNITION BUT DOES NOT COVER THE SYMPTOMS THAT I AM EXPERIENCING. BUT , WHY SHOULD I TAKE THE VEHICLE IN TO REPAIR ONE PROBLEM UNTIL THE PARTS FOR THE OTHER PROBLEM ARE AVAILABLE. I HAVE BEEN CHECKING EVERY MONTH SINCE THE RECALL WAS ISSUED IN AUGUST 2014 AND THEY ARE STILL UNAVAILABLE. THIS SITUATION HAS LEFT ME WITH A BORROWED VEHICLE AND DISGUSTED. JUST HOW LONG DOES AND WILL IT TAKE FOR THE RECALL PARTS TO BECOME AVAILABLE ? ALSO THERE IS A RECALL ON THE SIDE AIRBAGS FROM 2010 !! THAT STILL STATES PARTS UNAVAILABLE !! REALLY !?!?! 5 YEARS AND NO PARTS ??? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712588April 24, 2015
ELECTRICAL SYSTEM, POWER TRAIN
AFTER 6 HOURS OF CAR RESTING (OVERNIGHT) IT WOULD NOT START. THE ENGINE WILL NOT CRANK AND WILL GIVE THE TRANSMISSION OVER TEMP INDICATION. THE BATTERY DCV IS 12.30 PLENTY FOR AN START. WHERE I LIVE THERE IS NO SNOW NOR THE OUTSIDE TEMP WAS HOT ( THE INCIDENT HAPPENED EARLY MORNING WITH A COOL OUTSIDE TEMP OF 76 DEGREE F). AFTER COUPLE ATTEMPTS IT CRANK AND START WHERE THE ALTERNATOR CHARGE THE BATTERY MAINTAINING A DCV 14 PLUS. AFTER ONE MINUTE OF IDLING I TURN IT OFF AND TRY AGAIN, WHERE IT GIVE THE SAME ERROR. MAKING THE VEHICLE UNRELIABLE ON THE STREET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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