Jeep Commander Complaints

3,362 consumer complaints on file.

#11054934December 15, 2017
ELECTRICAL SYSTEM
FINAL DRIVE CONTROL MODULE (FDCM). VEHICLE HAD N23 AND P73 RECALLS COMPLETED. SOMETIME LATER, LOST 4WD LOW. RETURNED TO DEALER FOR RE FLASH PER FCA RECALL FOR LIFE. UPON INVESTIGATION, THEY CANNOT ACCESS FDCM DUE TO A SHORT; PART NEEDS REPLACED. CALLED FCA MULTIPLE TIMES AND THEY WILL NOT COVER AS ITS HARDWARE AS OPPOSED TO SOFTWARE RECALL. THERE ARE MANY INSTANCES, IN MY RESEARCH, WHERE THEIR RECALL CAUSES THE LOSS OF 4WD LOW. FCA KNOWS THEIR "FIX" WAS FOR A HARDWARE ISSUE AND THEY FAIL TO COVER IT. OWNED JEEPS A LONG TIME AND I'M DONE. I HAVE SIX CHILDREN SO THEY MAYBE THEY CAN DO THE MATH ON WHAT THIS WILL COST THEM OVER GENERATIONS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053310December 7, 2017
STRUCTURE:BODY, UNKNOWN OR OTHER
EVERY SINGLE DOOR HANDLE IN THE JEEP BROKE UNDER NORMAL USE SOMEWHAT ABLE TO OPEN FROM INSIDE, BUT A VERY BIG SAFTY HAZARDS WHEN MY KIDS OR PASSENGERS CANNOT OPEN THE DOOR FROM THE INSIDE. KINDA SCARY WHEN YOU THINK ABOUT IT. SLIGHTLY AFTER REVIEVING MY USED JEEP ONE DOOR HANDLE AFTER THE OTHER BREAKS UPON BUMPING INTO HANDLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052478December 5, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
JEEP KEEPS STALLING WHEN BACKING OUT OF DRIVEWAY AND WHILE AT IDLE OR AT STOP SIGN ON CITY STREETS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051205November 29, 2017
UNKNOWN OR OTHER
MY WIFE WAS DRIVING THE JEEP ON 11-26-17 AND SHE HAD THE HEATER ON. SHE FELT HER RIGHT LEG GETTING REALLY HOT DOWN BY THE GAS PEDDLE. WHEN SHE GOT HOME SHE PULLED UP HER PANTS LEG AND SHE SAW THAT HER LEG HAD A BAD BLISTER ON IT. SHE DID NOT HAVE THIS BEFORE SHE DROVE THE CAR. THE HEAT FROM THE FLOOR VENT WAS ON HER SIDE BURNED HER LEG THROUGH HER CLOTHING. SEE PICTURES. I MEASURED THE TEMPERATURE COMING OUT OF THAT VENT WITH THE HEATER RUNNING AND IT IS 156.9F SEE PICUTRE
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11048114November 22, 2017
VEHICLE SPEED CONTROL
THE FIRST TIME IT HAPPENED I WAS PULLING OUT INTO BUSY TRAFFIC FROM A SIDE STREET. I ACCELERATED QUICKLY AND WHEN I BACKED MY FOOT OFF THE PEDDLE THE CAR CONTINUED TO ACCELERATE. I TAPPED THE PEDDLE A COUPLE TIMES THINKING IT WAS CAUGHT ON THE FLOOR MATT (NOT).IT BACK OFF AND THEN IT DID IT BRIEFLY AGAIN BEFORE CORRECTING ITSELF. THIS WAS ALL IN A 10 SEC. TIME PERIOD..... THE SECOND TIME IT HAPPENED I WAS ON THE HIGHWAY. I STEPPED DOWN TO PASS A CAR AND THE PEDDLE MOVED TO THE FLOOR AND STAYED THERE FOR ABOUT 15 SECONDS, RELEASED AND WENT TO THE FLOOR AGAIN FOR ABOUT 10 SECONDS. I HAD MY FOOT ON THE BREAK TRYING NOT TO HIT OTHER CARS AHEAD OF ME. EVERYTIME I LIFT MY FOOT OFF THE BRAKE WE WENT FASTER. THEN IT CORRECTED ITSELF AGAIN. I PULLED OFF THE ROAD THE SECOND TIME AND CHECKED TO MAKE SURE THERE WAS NOTHING ON THE FLOOR BOARD THAT MIGHT HAVE INTERFERED WITH THE PEDDLE BUT THERE WAS NOTHING. I WAS NOT USING THE CRUISE CONTROL IN EITHER OCCURRENCE. THERE WAS NO ACCIDENT BUT COULD HAVE EASILY BEEN. I DID HAVE A PASSENGER IN THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048118November 22, 2017
AIR BAGS
I WAS IN AN ACCIDENT AND THE AIRBAGS DID NOT DEPLOY. I WAS IN TOWN TRAVELING ABOUT 30-35 MPH, THE CAR I WAS FOLLOWING SWITCHED LANES AND I HIT A CAR THAT WAS COMPLETELY STOPPED. THE AIRBAG WARNING LIGHT HAD BEEN GOING ON AND OFF FOR ABOUT 6 MONTHS. I DIDN'T THINK TOO MUCH OF IT BECAUSE IT IS NOT THE ONLY WARNING LIGHT THAT SOMETIMES DOES THAT. I FIGURED THE ELECTRONICS PROBABLY DIDN;T LIKE ALL THE WATER THAT POURS INTO THE FRAME AND ONTO THE DRIVERS FLOOR.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11047544November 20, 2017
ENGINE
STALLING WHILE DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042865November 3, 2017
SEAT BELTS
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE SEAT BELTS FAILED TO LATCH CORRECTLY. THE CONTACT STATED THAT THE SEAT BELT WARNING INDICATOR ILLUMINATED AND AN AUDIBLE INDICATOR WAS HEARD WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE JEEP STORE (810 NJ-35, OCEAN TOWNSHIP, NJ 07712 (732) 774-6500) WHERE IT WAS DIAGNOSED WITH A SEAT BELT ASSEMBLY FAILURE THAT NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE CONTACT GOOGLED THE FAILURE AND FOUND MANY COMPLAINTS FOR THE SEAT BELT FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 205,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040452October 27, 2017
ELECTRICAL SYSTEM, ENGINE
I HAVE OWN THIS CAR FOR 5 YEARS AND IT DID SHUT DOWN ON ME DUE TO I DID HIT THE INGESTION SWITCH WITH MY KNEE AS WE WERE GOING DOWN THE INTERSTATE. A COUPLE YEARS GO AFTER THAT WITH NO ISSUE. NOW MY 17 YEAR OLD GIRL DRIVES IT NOW WITH NO ISSUE. GOT RECALL LITTLER IGNITION SWITCH REPLACEMENT. GOT SWITCH REPLACED AND ONE FOR A RE-FLASH ON THE POWER TRAIN. NOW AFTER THAT IT HAS STALLED OUT ON MY DAUGHTER 2 TIMES A MOUTH APART WHEN STOP TO MAKE A TURN GOING TO SCHOOL. TOOK TO THE DEALER AND THEY SAID IT WAS A FAULTY FRONT CONTROL MODULE AND ONLY GOING OFF OF STORED CODES B211E & B211A AND DON'T KNOW HOW MANY COUNTS OR HOW OLD THEY ARE. THE SERVICE WRITER COULD NOT TELL ME THAT IS A FIX AND THE TECH SAID THAT IS WHAT IT NEED . I TOOK THE CAR HOME AND I CAN NOT FIND THESE CODES ANYWHERE ONLINE. I DID FIND A LOT OF COMPLAINTS OF THIS SAME THING AND THE FCM HAS BEEN REPLACED WITH MANY OTHER SENSORS AND THEY STILL HAVE THE SAME ISSUE. SO THAT MY HAVE SAVED ME OVER $500 THAT MAY OR MAY NOT FIX IT.. I THE PARENT AM DRIVING THE CAR NOW TILL I CAN THIS FIGURED OUT. IF THERE ARE UPDATED RESOLVING THIS ISSUE WITH THE SAME PROBLEM PLEASE ADVISE. DON'T WHAT TO JUST THROW AWAY MONEY ON PARTS THAT IS NOT ON ME BUT MORE OF A SAFETY ISSUE ON THE JEEP COMPANY END THAT NEEDS TO FIX THIS. THANKS FOR YOUR TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039782October 25, 2017
ENGINE, VEHICLE SPEED CONTROL, STEERING
VEHICLE COMPLETELY SHUT DOWN ON FREEWAY DUE TO RECALL CAUSING ANXIETY, FEAR OF LIFE AND POTENTIAL ACCIDENT ON MAJOR HIGHWAY. THE IGNITION SWITCH ON YOUR VEHICLE MAY EXPERIENCE AN UNINTENDED CHANGE IN IGNITION SWITCH POSITION WHILE DRIVING. THIS MAY RESULT IN A LOSS OF ENGINE POWER, POWER STEERING ASSIST, POWER BRAKE ASSIST OR DISABLE THE AIRBAG FUNCTION. DISABLING ONE OR MORE OF THE VEHICLE'S SAFETY FEATURES COULD INCREASE THE RISK OF VEHICLE OCCUPANT INJURY DURING A CRASH AND/OR CAUSE A CRASH WITHOUT WARNING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039158October 24, 2017
UNKNOWN OR OTHER
INTERIOR DOOR HANDLE ON PASSENGER SIDE CRUMBLED. THE LEVER HANGS LOOSE AND YOU ARE UNABLE TO OPEN THE DOOR AND EXIT USING THE HANDLE. SOMEONE HAS TO OPEN THE DOOR FROM OUTSIDE. THE VEHICLE WAS PARKED WITH A PASSENGER TRYING TO EXIT. THE DRIVER SIDE NOW HAS PLAY IN THE HANDLE AND I SUSPECT IT WILL NOT BE LONG BEFORE IT CRUMBLES AS WELL. I CONTACTED THE DEALERSHIP ABOUT A REPAIR KIT AND WAS TOLD THAT JEEP ONLY HAD A KIT FOR ANOTHER VEHICLE AND I WOULD HAVE TO REPLACE THE ENTIRE DOOR PANEL FOR $350.00+. 3 PICTURES ATTACHED. BROKEN HANDLE, BROKEN PIECES, AND DRIVER HANDLE INTACT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033517October 16, 2017
UNKNOWN OR OTHER
EVERYTIME IT RAINS THE FLOOR GETS FLOODED TO THE ANKLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032664October 10, 2017
ENGINE
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. WHILE THE VEHICLE WAS STATIONARY, IT STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED ON MORE THAN ONE OCCASION IN THE PAST THREE YEARS. THE CONTACT STATED THAT ALL OF THE INSTRUMENT PANEL INDICATORS ILLUMINATED AT ONCE. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO DON JACKSON CHRYSLER DODGE JEEP RAM IN UNION CITY, GEORGIA TO BE DIAGNOSED, BUT THE DEALER COULD NOT FIND THE SOURCE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032335October 9, 2017
ENGINE, POWER TRAIN
WHILE DRIVING AT SLOW SPEEDS, THE VEHICLE STALLS OUT, OBVIOUSLY RESULTING IN A LOSS OF POWER STEERING & BRAKES. THIS HAS HAPPENED 50+/- TIMES OVER THE LAST 2 YEARS OF MY OWNERSHIP. THE PROBLEM HAS INTENSIFIED OVER THE LAST 2 WEEKS, BUT WOULD ALWAYS RE START AFTER SHIFTING INTO PARK. LAST NIGHT (10/8/2017) IT HAPPENED AGAIN. THIS TIME WHILE MERGING ONTO A HIGHWAY AT 55 MPH. THE VEHICLE SUDDENLY LOST POWER AS I COASTED TO THE SIDE OF THE HIGHWAY. THIS TIME IT WOULD NOT START & I HAD TO HAVE THE VEHICLE TOWED. THROUGH ON-LINE RESEARCH, THIS IS A COMMON PROBLEM ON THE JEEP COMMANDER (4.7L) DATING BACK TO WHEN THE VEHICLES WERE NEW. THE FIX FOR THE PROBLEM VARIES GREATLY. GIVEN THE TIMELINE FOR THIS PROBLEM, ITS OBVIOUS THIS IS A PROBLEM THAT DAIMLER CHRYSLER (NOW FIAT CHRYSLER USA) IS AWARE OF & MAKES NO ATTEMPT AT A SOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11025375September 25, 2017
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
IDENTICAL ISSUE AS FOUND WITH NHTSA # 10908927 VEHICLE STALLS WHILE DRIVING AND CANNOT BE RESTARTED WITHOUT PUTTING THE VEHICLE IN PARK. PURCHASED THE VEHICLE USED WITH 170,000 MILES ON IT. CARFAX SHOWS GREAT CARE INTO THE VEHICLE, HOWEVER WITHIN FIRST 24 HOURS AFTER PURCHASE HAVE FOUND IT TO STALL WHILE DRIVING AND AT IDLE NEAR 6X. HAVE TAKEN TO AUTO REPAIR SHOP/AUTOZONE/USED IFIXIT CODE FINDER AND NOTHING IS FOUND. THIS HAS CREATED HAZARDOUS DRIVING CONDITIONS AS IT WILL HAPPEN AT RANDOM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023536September 14, 2017
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER 4X2. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER DOOR HANDLES FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER (HOLLYWOOD CHRYSLER JEEP, FT. LAUDERDALE, FLORIDA, 954-399-598) WHERE IT WAS DIAGNOSED THAT THE DOOR PANELS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. LATER, THE REAR DRIVER AND PASSENGER DOOR HANDLES ALSO FRACTURED. THE FAILURES WERE NOT REPAIRED. ADDITIONALLY, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 135,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022719September 11, 2017
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I WAS DRIVING DOWN THE FREEWAY AND THE ENGINE DOWN SHIFTED HARD AND THE ENGINE LIGHT CAME ON. I PULLED OVER, TURNED MY VEHICLE OFF, TURNED MY VEHICLE BACK ON, AND IT DROVE JUST FINE. I WENT TO GET THE ENGINE LIGHT CHECKED AND THE CODE THAT CAME BACK WAS THE MAP SENSOR. I JUST REPLACED THE MAP SENSOR TWO MONTHS PRIOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022718September 11, 2017
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I WAS DRIVING DOWN THE ROAD AND THE VEHICLE DOWN SHIFTED HARD AND THE ENGINE LIGHT CAME ON. I PULLED OVER TURNED MY VEHICLE OFF AND TURNED IT BACK ON AND IT STARTED AND DROVE JUST FINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020462August 29, 2017
ENGINE
VALVE SEAT DROPPED INTO ENGINE CAUSING CATOSTAPHIC FAILURE. ENGINE WILL NOT IDLE. THE ENGINE IS COMPLETELY DESTROYED. OUT OF WARRANTY. REPLACEMENT COST IS $6700.00. I WILL NEVER AGAIN BUY CHRYSLER, DODGE OR JEEP PRODUCT AGAIN. THE FAILUR HAPOENED UPON STARTUP WITH NO WARNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019484August 25, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 JEEP COMMANDER. AFTER THE CONTACT INSERTED THE KEY IN THE IGNITION SWITCH, THE VEHICLE OPERATED INDEPENDENTLY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING AND RESTARTED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO MIKE RIEHL'S CHRYSLER, JEEP, DODGE, RAM (25800 GRATIOT AVE, ROSEVILLE, MI 48066) WHERE IT WAS DIAGNOSED THAT THE WIRING, ALTERNATOR, AND BATTERY HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS. THE APPROXIMATE FAILURE MILEAGE WAS 55,203.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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