Jeep Commander Complaints

3,362 consumer complaints on file.

#10164368August 3, 2006
VEHICLE SPEED CONTROL
DT*: THE CONTACT STATED THE VEHICLE STALLED ON THREE OCCASIONS. ALL INCIDENTS OCCURRED DURING ACCELERATION WHILE TRAVELING 35 MPH. THERE WERE NO WARNINGS PRIOR TO THE INCIDENTS AND THE VEHICLE HAD NO PROBLEMS RESTARTING. THE DEALER COULD NOT DUPLICATE OR RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164212August 2, 2006
SEATS, STRUCTURE
DT*: THE CONTACT STATED THERE WAS RUST ON THE BASE OF THE FRONT SEAT. THE VEHICLE WAS TAKEN TO THE DEALER WHO DECLARED ALL JEEP COMMANDERS RUST IN THAT MANNER AND DID NOT PROVIDE ANY SOLUTION TO CORRECT THE PROBLEM. THE MANUFACTURER WAS CONTACTED AND NO SOLUTION WAS PROVIDED. THE WEATHERSTRIP ON THE RIGHT REAR DOOR DID NOT FIT PROPERLY AND THE TRIM AROUND THE RADIO DID NOT FIT AS WELL. UPDATED 08/21/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163635July 27, 2006
ENGINE AND ENGINE COOLING:ENGINE
DT*: THE CONTACT STATED THAT THE VEHICLE STALLED UNEXPECTEDLY AFTER APPROACHING A STOP SIGN ON 06/20/06. THE CONTACT DEPRESSED THE ACCELERATOR WHICH MADE THE VEHICLE LEAP FORWARD, THEN STALL OUT. THE 2ND INCIDENT ALSO OCCURRED DURING ATTEMPTED ACCELERATION. ON 07/13/06 THE VEHICLE STALLED UNEXPECTEDLY WHILE CRUISING 55 MPH ON A DRY AND FLAT ROAD SURFACE. THERE WERE NO WARNINGS PRIOR TO THE THREE INCIDENTS. THE CONTACT PULLED OVER AND CONTACTED THE DEALER. THE ENGINE RESTARTED WITH NO DELAY AFTER ALL 3 INCIDENTS. THE VEHICLE WAS TAKEN TO THE DEALER ON 07/13/06 WHO COULD NOT DUPLICATE THE PROBLEM. THE DEALER HAS ATTEMPTED TO REPAIR THE VEHICLE 3 TIMES BUT COULD NOT DETERMINE THE CAUSE OF THE PROBLEM. THE VEHICLE WAS EQUIPPED WITH AN AUTOMATIC TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162933July 20, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
I PURCHASED A 2006 JEEP COMMANDER 2 1/2 WEEKS AGO. I HAVE HAD IT INTO SERVICE TWICE FOR THE ANNOYING WHISTLE THAT APPEARS TO BE COMMON ON THIS VEHICLE, BUT APPARENTLY HARD TO FIX. WHILE I WAS DOING SOME RESEARCH ON THE INTERNET INTO THE WHISTLING PROBLEM, I KEPT READING ABOUT ANOTHER PROBLEM THAT SOME COMMANDER OWNERS WERE HAVING. WHEN I TOOK MY VEHICLE TO THE SERVICE DEPARTMENT, THE SERVICE MANAGER AND I TOOK IT OUT TO REPRODUCE THE WHISTLE. I BROUGHT THE OTHER CONCERN TO HIS ATTENTION AND HE TRIED, AND SUCCESSFULLY, RECREATED THE PROBLEM ABOUT 4 TIMES. WHEN THE VEHICLE IS RUNNING, IF YOU ACCIDENTALLY BUT BARELY, TAP THE KEY THE CAR SHUTS OFF. THIS REQUIRES THE DRIVER, IF THE VEHICLE IS MOVING AT THE TIME, TO PUT IT IN NEUTRAL, TURN THE KEY OFF AND THEN BACK ON. SO POTENTIALLY, A PERSON COULD BE DRIVING ON A MULTI-LANE HIGHWAY, DOING 55-65 MPH, AND ACCIDENTALLY HIT THE KEY WITH THEIR KNEE. THIS WOULD SHUT THE VEHICLE OFF, CAUSING A LOSS OF POWER STEERING. THE DRIVER WOULD THEN, WHILE AVOIDING DRIVING INTO OTHER LANES AND BEING REAR ENDED DUE TO THE CAR DRASTICALLY LOOSING SPEED, HAVE TO PUT THE CAR INTO NEUTRAL, TURN THE KEY OFF AND THEN BACK ON. I WANT TO MAKE SURE THAT I MAKE IT CLEAR, THIS HAS NOT HAPPENED YET TO ME, BUT THE SERVICE MANAGER WAS ABLE TO RECREATED THIS WHILE WE WERE SITTING IN TRAFFIC AT A RED LIGHT. HE SEEMED TO BE QUITE STUNNED, AND SAID HE WAS CALLING JEEP THAT DAY TO REPORT THE PROBLEM. HE ALSO SAW THIS AS A HUGE SAFETY CONCERN. I AM TRYING TO BE PRO-ACTIVE IN THIS COMPLAINT, BRINGING THE PROBLEM TO OTHERS ATTENTION BEFORE AN ACCIDENT HAS TO OCCUR, PERHAPS WITH TRAGIC RESULTS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162299July 13, 2006
ENGINE AND ENGINE COOLING
I HAVE PURCHASED A 2006 JEEP COMMANDER. IT HAS 6000 MILES ON IT. AT 4200 MILES IT STARTED STALLING FOR NO APPARENT REASON. IT HAS DONE IT IN STOP AND GO TRAFFIC AND HAS DONE IT WHEN I WAS TRAVELING AT 35 MPH. OTHER JEEP COMMANDER OWNERS ARE EXPERIENCING THE SAME PROBLEM. SEE JEEP COMMANDER THREAD AT EDMUNDS.COM. TO DATE DEALERS HAVE NOT BEEN ABLE TO DIAGNOSE THE PROBLEM. STALLING IN TRAFFIC PRESENTS A VERY SERIOUS SAFETY PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162266July 12, 2006
UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING
VEHICLE COMPLETELY STALLS AND SHUTS DOWN WHILE DRIVING...NO MATTER WHAT SPEED. IT HAPPENED TO ME AT 45 MPH AS WELL AS 25 MPH. WHEN THIS HAPPENS THERE ALSO IS NO STEERING.....ALMOST GOT INTO A SERIOUS CAR ACCIDENT DUE TO THIS REPEATED PROBLEM. HAVE TAKEN TO GET SERVICED AND THEY CAN NOT FIND ANYTHING WRONG. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160703July 5, 2006
VEHICLE SPEED CONTROL
ON DECEMBER 2, 2005, MY MOTHER WAS KILLED IN AN AUTOMOBILE ACCIDENT IN STANTON, DELAWARE. SHE WAS OPERATING MY 2006 JEEP COMMANDER, AND THE INCIDENT WAS CAUSED BY UNINTENDED ACCELERATION. THE DELAWARE STATE POLICE CONTACTED THE OFFICE OF DEFECT INVESTIGATION AS PART OF THEIR INVESTIGATION. THE DELAWARE STATE POLICE HAVE RECENTLY ADVISED ME THAT THE OFFICE OF DEFECT INVESTIGATION IS CLOSING THIS INQUIRY. FURTHER, THE DELAWARE STATE POLICE HAVE ADVISED ME TO CONTACT YOU BECAUSE I DISAGREE AND RESPECTFULLY REQUEST AND PETITION THAT THE OFFICE OF DEFECT INVESTIGATION GO FORWARD WITH AND AGGRESSIVELY PURSUE THIS INVESTIGATION. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
1
#10161589June 29, 2006
VEHICLE SPEED CONTROL
PETITION FOR THE CONTINUATION OF A DEFECT INVESTIGATION INTO UNINTENDED ACCELERATION OF THE 2006 JEEP COMMANDER VEHICLE, HER MOTHER WAS KILLED WHILE OPERATING HER 2006 JEEP COMMANDER. *TS *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
1
#10160977June 28, 2006
ENGINE AND ENGINE COOLING
ENGINE STALLS AND SHUTS OFF WHEN DRIVING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158637May 31, 2006
ENGINE AND ENGINE COOLING:ENGINE
TOOK NEW CAR IN FOR THE FIRST OIL CHANGE. DROVE 30+ MILES AND THE ENGINE DISINTEGRATED REQUIRING A TOTAL ENGINE REPLACEMENT. DEALER DENIES ANY WRONGDOING AND BLAMES IT ON A MANUFACTURING DEFECT FROM CHRYSLER. THIS IS A NEW JEEP COMMANDER 4.7L 2006 VEHICLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157148May 10, 2006
EXTERIOR LIGHTING:TURN SIGNAL:SWITCH
TURN SIGNALS HAVE 4 MODES RIGHT TURN OR LEFT TURN - MOVING SWITCH "FULLY-UP" OR "FULLY-DOWN" LOCKS IT INTO A "RIGHT" OR "LEFT" MODE UNTIL CANCELLED RIGHT LANE CHANGE OR LEFT LANE CHANGE - MOVING THE SWITCH "PARTIALLY-UP" OR "PARTIALLY-DOWN" AGAINST A DETENT SIGNALS A LANE CHANGE TO THE "RIGHT" OR "LEFT" THAT IS IMMEDIATELY CANCELLED UPON RELEASE CONDITIONS EXIST WHERE THE LEFT LANE CHANGE MODE DOES NOT ACTIVATE. THIS WAS REPORTED AND THE CONDITIONS TO DUPLICATE THE SITUATION WERE DEMONSTRATED. THE DEALER AGREED THAT THE SWITCH SHOULD NOT BEHAVE IN THE MANNER DEMONSTRATED AND ATTEMPTED TO REPAIR THE ISSUE BY REPLACING THE SWITCH. ON DELIVERY, THE TURN SIGNAL STILL MALFUNCTIONED UNDER THE SAME CONDITIONS. THE VEHICLE WAS AGAIN TAKEN TO THE SAME DEALER A SECOND TIME. THE DEALER RESEARCHED THE ISSUE BY RECREATING THE CONDITIONS ON OTHER VEHICLES ON THE LOT AND DETERMINED THAT THE CONDITION IS INTRINSIC TO THE DESIGN OF THE SWITCH AND RELATES A DESIGN FAULT IN THE SWITCH AND NOT A BAD PART. ONE GENERALLY ACTIVATES THE SIGNAL WITH ONES HANDS STILL ON THE STEERING WHEEL. THEREFORE, PUSHING DOWN TO ACTIVATE THE LEFT LANE CHANGE MODE, AS APPLIED WITH THE INDEX OR MIDDLE FINGER, CREATES BOTH A "DOWNWARD" AND "FORWARD" FORCE ON THE STALK DUE TO THE ANGLE OF APPLICATION. WHEN APPLIED, THAT IS A "DOWNWARD" FORCE TO ACTIVATE THE LEFT LANE CHANGE SIGNAL MODE ALONG WITH A "FORWARD" FORCE AS ONE WOULD EXPECT BASED ON THE ANGLE OF APPLICATION, THE LEFT LANE CHANGE SIGNAL MODE FAILS THE OPERATE BECAUSE THE CONTACT IN THE TURN SIGNAL SWITCH LIFTS OFF ITS MATING CONTACT AND OPENS THE CIRCUIT. I HAVE GONE THROUGH THE MOTIONS TO ACTIVATE THE LEFT LANE CHANGE SIGNAL MODE, THINKING THAT IT HAD ACTIVATED, ONLY TO FIND THAT THE SIGNAL DID NOT OPERATE AS IT SHOULD HAVE. THIS POSES A SAFETY HAZARD AS OTHER MOTORISTS ARE NOT ALERTED TO MY INTENTIONS AND MAY NOT COMPENSATE FOR MY INTENDED LANE CHANGE AND ALSO SUBJECTS ME TO A VIOLATION OF MY STATE VEHICLE CODE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156102April 25, 2006
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
VEHICLE, JEEP COMMANDER, 2006 TRAVELING AT 70 MPH ON INTERSTATE HAD AN INSTANTANEOUS TOTAL LOSS OF POWER, ENGINE SHUT DOWN, ALL GAUGES WENT TO ZERO, LOST ALL ELECTRICAL POWER, LOST POWER STEERING CONTROL, AND POWER BRAKES, VEHICLE VEERED TO THE LEFT ACROSS LANE OF TRAFFIC AND CAME TO A STOP IN THE MEDIAN. THIS WAS A NEAR-MISS I DON'T KNOW WHICH COMPONENT FAILED. *JB UPDATED 05/04/06
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156266April 24, 2006
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
WELL ... ?YOU'RE NEVER GOING TO BELIEVE TO THIS? ABOUT 20 MINUTES AGO I WAS DRIVING SHERI AND MYSELF BACK HOME FROM AN APPOINTMENT AND WENT TO PULL OUT OF A TEE JUNCTION-, ROSSWAY ROAD AND THE ROAD WAS WET, I DABBED THE THROTTLE AND PULLED OUT GENTLY, UNFORTUNATELY A CADILLAC CAME OVER THE BROW OF THE HILL TRAVELING FAST AND STAMPED ON THE GAS TO ACCELERATE OUT OF THE WAY- NOPE HE REFUSED TO MOVE, I HAD MY FOOT ON THE GAS, FLAT TO THE FLOOR- ZERO JUST MIN POWER, AFTER WHAT SEEMED LIKE 1 SECONDS IT PICKED UP- FULL THROTTLE ? WENT SIDEWAYS SPINNING THE TIRES AND WAS AT THAT POINT ON THE SHOULDER- IT THEN LEFT OFF UP THE ROAD LIKE A DRAG CAR- 5000+RPM. NOW THE SCARY BIT, SUCH A MANEUVER SHOULD HAVE TURNED THE ESP LIGHT ON AT LEAST, NOTHING, I'VE GOT TO TELL YOU AT THIS POINT I AM DONE WITH THIS THING. I JUST CALLED CHRIS XXX AT THE DEALERSHIP AND HE SAYS THAT HE CAN?T DO ANYTHING FOR ME EXCEPT CALL DCC AND A LAWYER- HE NEEDS TO HEAR FROM THEM WHAT TO DO. BUT HE SAYS AS THERE ARE NO ERROR CODES STORED HE WILL HAVE NO DATA TO WORK WITH ANYWAY. I?M ON HOLD WITH DCC NOW AND I?M ON HOLD WAITING TO TALK TO THE NEXT DEPT? CHIEF , THEY WILL DO NOTHING FOR ME I?M SURE. I'VE COPIED MR. MARTIN LEE, WHO IS MY ATTORNEY ON THIS MESSAGE AND I'M GOING TO WAIT TO SEE WHAT HE SAYS? PLEASE ADD THIS TO MY FILE, THANKS- ANOTHER EMERGENCY HAS BEEN NARROWLY AVOIDED... WHILE DRIVING 54 MPH WITH THE CRUISE CONTROL ON THE VEHICLE'S HEADLIGHT WENT OUT AND THE VEHICLE STALLED. THE CONSUMER TURN THE KEY TO THE OFF POSITION THEN BACK TO ON AND THE VEHICLE STARTED RIGHT UP. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FOUND NOTHING WRONG. UPDATED 05/02/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154616April 5, 2006
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
DT*: THE CONTACT STATED WHILE THE JACK WAS SUPPORTING THE VEHICLE, THE METAL IN THE JACK BECAME DISTORTED. THE DEALERSHIP AND MANUFACTURER WERE ALERTED. *AK UPDATED 05/02/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154165March 30, 2006
ENGINE AND ENGINE COOLING:ENGINE
MY NEW 2006 JEEP COMMANDER NOW SHUTS THE ENGINE OFF AT WILL WHILE DRIVING. I WAS EXITING I-4 ONTO CR579 GOING JUST UNDER 40 MPH WHEN THE STEERING WENT OUT (SO I THOUGHT) ALL GAUGES WERE LIT I ROLLED OFF ONTO THE SIDE OF THE ROAD ONCE IN NEUTRAL THE TRUCK RESTARTED. I DROPPED IT AT COURTESY CHRYSLER 3/29 AND WAS INFORMED PRIOR TO INSPECTION THAT THE PROBLEM HAD BEEN SEEN ON THE COMMANDERS AND WAS APPARENTLY PREVALENT ON THE PACIFICA MODEL HOWEVER THERE WAS NOTHING THEY COULD DO IF NO CODE CAME UP SO AT THIS POINT I AM EXPECTED TO PICK THE TRUCK UP TELL MY WIFE TO DRIVE AROUND MY CHILDREN AS IF THINGS ARE A OK. SPOKE TO THE SERVICE MANAGER WHO STATED THAT HE IS AWARE OF THE PROBLEM AND HE WOULD CHECK TO SEE IF DC IS WORKING ON ANYTHING TO FIX IT AND IF NOT HE WILL TELL ME(VERY COMFORTING) THE DEALERSHIP IS VERY VERY HELPFUL AND PROFESSIONAL BUT APPARENTLY JUST DON'T KNOW WHAT TO DO. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152538March 13, 2006
VISIBILITY:WINDSHIELD, EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
WINDSHIELD CRACKED BY SMALL PEBBLES DRIVING UNDER 45 MPH. IT HAS HAPPENED TWICE. THE LATER WAS ON 3/12/2006. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151947March 1, 2006
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WELL THE JEEP HAS YET ANOTHER NEW HABIT, MY WIFE TOOK IT INTO TOWN TODAY TO PICK UP SOME DIAPERS FROM THE A+P SUPERMARKET AND PULLING INTO A PARKING SPOT AT 3MPH IT DECIDED TO LEAP FORWARD VIOLENTLY ALMOST CAUSING HER TO CRASH INTO THE CAR IN THE SPOT IN FRONT. DCC ARE PICKING UP THE TAB FOR THE RENTAL OF A JEEP GRAND CHEROKEE WHILE THIS ONE'S FATE IS DECIDED... PLEASE UPDATE MY FILE TO INCLUDE THE ABOVE INCIDENT IF YOU HAVE TIME AND I WILL KEEP YOU POSTED MATE,...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151915February 27, 2006
ELECTRICAL SYSTEM:IGNITION
SATURDAY 25TH FEBRUARY AND GUESS WHAT- YEP THE JEEP HAS A NEW TRICK TO ADD TO IT'S ALREADY GROWING LIST OF ELECTRICAL FAULTS, (ODI#10151913&10148480) PLEASE CAN YOU ADD THE FOLLOWING TO MY LONG LIST OF COMPLAINTS . AT APPROXIMATELY 12.45PM 2/25/06 I WAS PARKED OUTSIDE THE RT44 BRANCH OF THE ULSTER SAVINGS BANK, HAVING JUST GONE IN THERE TO CASH A CHECK, I CAME OUT AND ATTEMPTED TO START THE VEHICLE, TURNED THE IGNITION KEY- NOTHING, NO LIGHTS ZERO RESPONSE, TRIED AGAIN- STILL NOTHING. I REMOVED THE KEY PUT IT BACK IN THE IGNITION, STILL NOTHING. GOT OUT WALKED AROUND IN DISGUST, GOT BACK IN AND TURNED THE KEY ONCE MORE AND THIS TIME IT FIRED UP FIRST TIME. I IMMEDIATELY CALLED HYDE PARK MOTORS SERVICE DEPT AND SPOKE TO KERRY THERE, I ASKED IF THERE WAS ANYTHING TO BE CONCERNED ABOUT AND HE TOLD ME NO PROVIDING IT DIDN'T TURN THE ENGINE CHECK LIGHT ON, WHICH IT HAD NOT DONE. SPOKE TO PETE THE SERVICE GUY AT HYDE PARK MOTORS IT TURNS OUT THAT THE NOT STARTING WHEN THE KEY IS TURNED ISSUE IS DIRECTLY RELATED TO A FRONT POWER TRAIN MODULE PROBLEM THAT DC ARE AWARE OF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151913February 24, 2006
SEAT BELTS:FRONT:WARNING LIGHT/DEVICES
COULD YOU ADD THE TO MY JEEP COMPLAINT (ODI#10148480) THE SEAT BELT WARNING LIGHT ISSUE IS APPARENTLY A SENSOR THAT DETECTS' NEGATIVE WEIGHT 'IN THE SEAT, SO NOW DCC HAVE INVENTED ARTIFICIAL GRAVITY AS WELL, BUT I'M SHOCKED NOT TO SEE THAT CLAIM IN THEIR MARVELOUS TV ADVERTS- TEE HEE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150004February 10, 2006
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
I RECENTLY PURCHASED A 2006 JEEP COMMANDER AND AFTER BRINGING IT HOME, I CAME ACROSS A DESIGN FLAW THAT HAS BECOME A FAIRLY HUGE PROBLEM FOR MY FAMILY. IT SEEMS AS IF THE HEAD RESTS ON THE SECOND ROW SEATS CANNOT BE REMOVED. THIS POSES A BIG PROBLEM FOR MY FOUR-YEAR-OLD DAUGHTER WHO MUST USE A BOOSTER SEAT. IN ORDER FOR THIS BOOSTER SEAT (OR ANY BOOSTER SEAT, FOR THAT MATTER) TO LAY FLAT AGAINST THE BACK OF THE CAR SEAT, THE HEAD REST MUST BE REMOVED. FRANKLY, IN EVERY ONE OF MY PREVIOUS VEHICLES, A HEAD REST COULD BE SELECTIVELY REMOVED BY PRESSING A BUTTON AT THE TOP OF THE SEAT AND SLIDING THE HEAD REST UP AND OUT. THE COMMANDER HEAD RESTS SEEM TO BE FIXED IN PLACE. THEY JUST SEEM TO MOVE FORWARD WHEN YOU FLIP THE SEAT DOWN TO ACCESS THE THIRD ROW. TO MAKE MATTERS WORSE, THEY ARE FIXED IN A SLIGHTLY FORWARD POSITION, WHICH FORCES THE BOOSTER SEAT TO PITCH FORWARD. I CAN CORRECT THAT SLIGHTLY BY RECLINING THE SEAT BACK, BUT, IN THE COMMANDER, THE SECOND ROW SEAT ONLY SLIGHTLY RECLINES. IN ANY CASE, THE BOOSTER CAN'T BE INSTALLED PROPERLY (OR SAFELY, ACCORDING TO THE MANUAL) BECAUSE IT CAN'T REST AGAINST THE BACK OF THE SEAT DUE TO THE HEAD REST, WHICH PUSHED THE TOP OF THE BOOSTER SEAT FORWARD. AFTER COMPLAINING TO DAIMLER-CHRYSLER, I RECEIVED AN EMAIL SAYING THE INDEED THE HEAD REST CANNOT BE REMOVED OR ADJUSTED. THEY OFFERED NO FIX FOR THIS ISSUE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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