Jeep Commander Complaints

3,362 consumer complaints on file.

#10418072August 8, 2011
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
I HAVE A 2006 JEEP COMMANDER 4X4 AND ALL THE INTERIOR DOOR HANDLES ARE BROKEN. THIS IS DANGEROUS BECAUSE I HAVE THREE KIDS THAT SIT IN THE BACKSEATS AND WHEN IT IS TIME TO EXIT THE VEHICLE THEY CANT GET THE DOORS TO OPEN. I HAVE TO WORK WITH MY DOOR HANDLE TO GET IT TO OPEN AND THEN GO TO THEIR DOOR TO OPEN IT. THIS IS EXTREMELY DANGEROUS BECAUSE ON ALL BUT ONE DOOR U CAN ONLY EXIT OUT WHEN SOMEONE OPENS THE DOORS FROM THE OUTSIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417689August 5, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING DOWN THE HIGHWAY THE CAR SHUT OFF WHILE GOING 60 MILES PER HOUR. I COASTED OVER TO THE SIDE OF THE ROAD. THE ENGINE WAS ABLE TO RESTART. IT WAS VERY DANGEROUS THOUGH HAVING THE CAR SHUT OFF WHILE DRIVING 60 MILES PER HOUR ON A BUSY ROAD AND TRYING TO PULL OFF THE ROAD SAFELY. THE ENGINE LIGHTS STAYED ON AFTER THE CAR WAS RESTARTED. I HAD THE CAR TOWED TO THE SERVICE CENTER FOR REPAIR. THEY RE-FLASHED TO CORRECT THE CODES. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417696August 5, 2011
ELECTRICAL SYSTEM
I WAS GETTING OFF ON AN EXIT WITH A SLIGHT INCLINE. I HAD MY FOOT SLIGHTLY ON THE BREAK TO DECELERATE. THE CAR JERKED AND THE TRACTION CONTROL AND ABS LIGHTS CAME ON. THE ROADS WERE DRY. THERE WAS NO REASON FOR THE TRACTION CONTROL AND ABS TO TURN ON. THE LIGHTS REMAINED ON. IT FELT AS IF SOMEONE PUT THEIR FOOT ON THE BREAKS QUICKLY. AFTER I ARRIVED AT MY LOCATION I TURNED THE CAR OFF. WHEN I RESTARTED THE CAR THE LIGHTS WERE OFF. I CONTACTED MY SERVICE CENTER. THEY HAD ME BRING IN THE CAR. THEY RE-FLASHED TO CORRECT THE CODES. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417714August 5, 2011
LATCHES/LOCKS/LINKAGES
THE PLASTIC HOUSING AROUND THE DOOR HANDLE HAS CRACKED AND BROKEN. THIS SEEMS TO BE A PROBLEM FOR MANY OWNERS. THIS COULD BE A SAFETY ISSUE (NOT BEING ABLE TO EXIT THE VEHICLE IN AN EMERGENCY). THIS SHOULD BE A RECALL ITEM. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417726August 5, 2011
ENGINE AND ENGINE COOLING:ENGINE
THE VEHICLE WILL STALL AT SLOW SPEEDS AND DURING IDLE. NO CODES ARE STORED IN THE COMPUTER SO THERE IS NO WAY FOR JEEP TO TRACK IT DOWN. IT HAS HAD ALL THE RECALLS CORRECTED ACCORDING TO JEEP. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417057August 4, 2011
POWER TRAIN
STALLING WHEN IN PARK, STALLING ON THE FREEWAY AT HIGH SPEEDS, VERY LOW IDLE WHEN PARKED OR AT A RED LIGHT P. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416869August 3, 2011
STRUCTURE:BODY:DOOR, STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
THERE ARE NO EVENTS LEADING UP TO THE FAILURE, OTHER THAN NORMAL OPENING AND CLOSING OF DOORS. I HAVE A 2006 JEEP COMMANDER AND THE DOOR HANDLES ARE CRACKING AND BREAKING OFF. THE FRONT PASSENGER DOOR HANDLE IS COMPLETELY BROKEN AND MY DAUGHTER CAN NOT OPEN THE DOOR UNLESS SHE OPENS THE WINDOW AND USES THE OUTSIDE DOOR HANDLE. THE DRIVER SIDE BACK PASSENGER DOOR HAS NOW DONE THE SAME THING. THE DRIVER DOOR HANDLE IS NOW CRACKING AND I AM AFRAID IT WILL DO THE SAME THING. THE CAR ONLY HAS 51,000 MILES ON IT AND IT IS VERY DANGEROUS THAT IF THE CAR WERE TO WRECK AND POWER WINDOWS COULDN'T BE USED, MY PASSENGERS WOULD BE UNABLE TO GET OUT. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416567August 1, 2011
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE THIN PLASTIC HOUSING FOR THE DOOR HANDLES ON THE 2006 JEEP COMMANDER HAVE BOTH CRACKED, FALLEN APART AND FALLEN INTO THE DOOR. NOW I CONTINUE TO GET SCRATCHED AND CUT ON THE PIECES THAT REMAIN. AFTER REVIEWING ONLINE POST, IT IS APPARENT THAT THIS IS A DEFECTIVE PART. *KB
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10417271July 31, 2011
UNKNOWN OR OTHER
A NUT FASTENING A TPMS STEM TO THE WHEEL/TIRE FAILED RESULTING IN A TIRE BLOW OUT. UPON INSPECTION OF ALL OTHER TPMS STEMS, ANOTHER NUT HAD A FRACTURE ITS ENTIRE LENGTH AND HAD TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414981July 25, 2011
ELECTRICAL SYSTEM, STRUCTURE
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED WHEN IT RAINS THE WATER LEAKED THROUGH THE BARS AND THE WINDOWS. THE LEAK WAS IN THE DRIVER AND PASSENGER SIDE WINDOWS. THE ENTIRE ELECTRICAL SYSTEM ALSO FAILED INCLUDING THE SPEEDOMETER AND RADIO. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 68,048.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415018July 25, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED WHILE DRIVING HIGHWAY SPEEDS, OR IN A PARKING LOT THE VEHICLE WOULD STALL ON AN INTERMITTENT BASIS WITHOUT WARNING. THE VEHICLE WAS RESTARTED WITHIN A FEW MINUTES. THE VEHICLE WAS INSPECTED BY A DEALER WHO ADVISED HER THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE OR DUPLICATE IT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415788July 24, 2011
ELECTRICAL SYSTEM
A/C BLOWER ONLY WORKS ON HIGH, NOT ANY OTHER SETTING. I'VE REPLACED THE BLOWER MOTOR RESISTOR ON AVERAGE OF 3X PER YEAR (@ $32 FROM DEALER). THIS IS WHAT I'VE BEEN TOLD BY AUTO MECHANICS AND THE CHRYSLER DEALER SERVICE DEPT. IS WRONG WITH THE A/C SYSTEM....AND THAT "IT'S A COMMON PROBLEM." WHEN THE RESISTOR IS REPLACED, THE A/C WILL WORK PROPERLY FOR A SHORT PERIOD OF TIME AND THEN REPEAT THE PROBLEM. OBVIOUSLY, THERE IS SOMETHING CAUSING THIS PART TO SHORT/MALFUNCTION. AFTER RESEARCHING THIS TOPIC (ONLINE/INTERNET), I'VE FOUND MANY JEEP OWNERS HAVE ENCOUNTERED THE EXACT SAME PROBLEM. THE PROBLEM IS NOT THE BLOWER MOTOR RESISTOR, IT IS THE GUAGE OF WIRING CHRYSLER HAS USED TO INSTALL THE SYSTEM. THE WIRING CAN NOT HANDLE THE AMPS RUNNING THROUGH IT, AND THE CONNECTION/WIRING ACTUALLY MELTS. THIS IS THE CASE WITH MY VEHICLE, THE CONNECTION AT THE BLOWER RESISTOR IS MELTED. THE SYSTEM HAS A 40AMP FUSE, WHICH DOES NOT BLOW BEFORE THE WIRING MELTS???.....THIS IS A FIRE HAZARD. CHRYSLER SHOULD HAVE DONE A RECALL ON THIS. I'VE OPENED A CASE WITH CHRYSLER, AND SO FAR HAVE GOTTEN NOWHERE WITH THEM.....THEY JUST WANT ME TO TAKE VEHICLE INTO DEALER SO THEY CAN CHARGE ME THERE OUTRAGEOUS RATES FOR LOOKING AT THE PROBLEM, THEN (ACCORDING TO THE DISCUSSION THREADS ONLINE) THEY'LL SUGGEST I REPLACE THE WHOLE BLOWER UNIT/SYSTEM FOR ABOUT $800. THE ONLY PROBLEM IS THE GUAGE OF THE WIRING IS TO SMALL FOR THE AMPS RUNNING THE SYSTEM, AND THE WIRING NEEDS TO BE REPLACED. I'VE HEARD THERE IS A REPLACEMENT WIRING HARNESS AVAILABLE, BUT WHEN I ASKED CHRYSLER ABOUT THIS PART THEY CLAIMED TO KNOW NOTHING ABOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414721July 22, 2011
STRUCTURE
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT WATER WAS ENTERING THE VEHICLE FROM AN UNKNOWN SOURCE. THE CONTACT WAS TRAVELING APPROXIMATELY 60 MPH WHEN SHE FIRST DISCOVERED THE FAILURE. THE VEHICLE WAS TAKEN TO A PRIVATE REPAIR SHOP BUT WAS NOT DIAGNOSED FOR THE FAILURE. THE CONTACT NOTIFIED THE MANUFACTURER HOWEVER, NO REMEDY OR ASSISTANCE WAS OFFERED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 38,000. THE CURRENT MILEAGE WAS 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413894July 21, 2011
ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY STALLED. THE INTERIOR LIGHTING AND THE INSTRUMENT PANEL LIGHTING BEGAN TO FLICKER ERRATICALLY, AND A WARNING LIGHT ON THE INSTRUMENT PANEL DISPLAYED A MESSAGE INDICATING THAT THE TRANSMISSION OVERHEATED. THE CONTACT ALSO STATED THAT SHE PREVIOUSLY EXPERIENCED INTERMITTENT DECELERATION AS WELL AS FLICKERING OF THE INTERIOR LIGHTING. THE VEHICLE WAS TOWED HOME. THE DEALER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO BRING THE BATTERY IN FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413512July 19, 2011
ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING NUMEROUS ELECTRICAL FAILURES. THE LIGHTS ON THE INSTRUMENT PANEL AND THE DOME LIGHT WOULD STOP ILLUMINATING INTERMITTENTLY, AND THE VEHICLE WOULD STALL WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE CONTACT WAS ALSO INFORMED THAT A PREVIOUS OWNER REPLACED THE WIRING HARNESS, BUT THE FAILURES CONTINUED. IN ADDITION TO THE ELECTRICAL FAILURES, THE CONTACT ALSO STATED THAT A GRINDING NOISE COULD BE HEARD COMING FROM THE BRAKES WHENEVER THEY WERE APPLIED. THE FAILURE MILEAGE WAS 32,000 AND THE CURRENT MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413284July 18, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SUDDENLY STALLED. UPON RESTART, THE VEHICLE OPERATED AS NORMAL. THE VEHICLE WAS TAKEN AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS REPAIRED, BY A PREVIOUS OWNER, UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 08V203000 (POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (CM, PCM)). THE CONTACT ALSO STATED THAT THERE WAS A BURNING ODOR COMING FROM THE AIR VENTS. SINCE THE PRESENCE OF THE BURNING ODOR, THE AIR CONDITIONER NO LONGER FUNCTIONED. THERE WAS ALSO A FAILURE WITHIN THE PASSENGER SIDE WINDOW, IN WHICH THE WINDOW WOULD ROLL DOWN WHEN THE BUTTON WAS ENGAGED TO MAKE THE WINDOW ROLL UP, AND THE INTERIOR DOME LIGHTS WOULD INVOLUNTARILY TURN ON AND OFF. THE VEHICLE WAS NOT TAKEN TO BE REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10413321July 18, 2011
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
I OWN A 2006 JEEP COMMANDER, AND HAVE 3 DOORS IN WHICH THE INTERIOR DOOR HANDLE BEZEL HAS BROKEN. BY RESEARCHING PRICE OF REPAIR, I HAVE FOUND THAT THIS IS ACTUALLY A VERY COMMON ISSUE. I WAS TOLD BY MY DEALERSHIP THAT IT WAS MY OWN FAULT FOR BEING TOO ROUGH ON MY DOOR HANDLES, HOWEVER I HAVE NEVER HAD THIS PROBLEM WITH ANY OTHER VEHICLE I'VE OWNED. I HAVE 3 DAUGHTERS RANGING IN AGE FROM 18 MONTHS TO 14 YEARS, AND I DOUBT THEY SHOULD BE STRONG ENOUGH TO BREAK DOOR HANDLES. I'M REPORTING THIS AS I FEEL THIS IS A DEFECT FROM THE MANUFACTURER, IN LIGHT OF THE MULTITUDE OF EXAMPLES I'M FINDING ON THE INTERNET, AND IN TALKING TO OTHER COMMANDER OWNERS. THIS IS ALSO A SAFETY ISSUE, SINCE IN THE EVENT OF AN EMERGENCY, MY DAUGHTERS MAY NOT BE ABLE TO OPEN THE DOORS. EXAMPLES OF THIS ISSUE: HTTP://WWW.JEEPCOMMANDER.COM/FORUMS/SHOWTHREAD.PHP?T=2858&PAGE=1 HTTP://WWW.JEEPCOMMANDER.COM/FORUMS/SHOWTHREAD.PHP?T=15893&HIGHLIGHT=DOOR+HANDLE *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414284July 18, 2011
VISIBILITY, EXTERIOR LIGHTING, ELECTRICAL SYSTEM
THIS VEHICLE HAS AN INTERMITTENT ELECTRICAL ISSUE, PERIODICALLY ALL OF THE DASHBOARD WARNING LIGHTS WILL FLASH ON AND THEN ALL OF THE ELECTRICAL SYSTEMS WILL FAIL - INCLUDING THE SPEEDOMETER AND OTHER INSTRUMENT GAUGES, THE TURN SIGNALS AND THE OTHER LIGHTS, THE WINDSHIELD WIPERS, THE RADIO, AND EVERYTHING ELSE. USUALLY EVERYTHING WILL RESET AFTER THE VEHICLE HAS BEEN PARKED, SHUT DOWN, ALLOWED TO "REST" FOR SEVERAL HOURS, AND RESTARTED. THIS EVENT HAS OCCURRED 8 OR 9 TIMES SINCE THE ORIGINAL INCIDENT. AFTER THE MOST RECENT INCIDENT THE RADIO SPEAKERS WENT DOWN ONE BY ONE AND YOU CAN NO LONGER USE THE RADIO, HOWEVER YOU DO SOMETIMES GET A LOUD STATIC SOUND OVER THE SPEAKERS - EVEN THOUGH THE RADIO IS TURNED OFF. I CONTACTED THE DEALERSHIP AFTER THE ORIGINAL INCIDENT AND WAS TOLD THAT WHEN THIS FAILURE EVENT OCCURS THE SYSTEM WOULD "RESET ITSELF" WITHOUT INTERVENTION, AND THAT I WOULD HAVE TO PAY A DIAGNOSTIC FEE IF I BROUGHT THE VEHICLE IN FOR TESTING, SO I HAVE BEEN PUTTING UP WITH THIS EVER SINCE. HOWEVER, NOW THAT OTHER RELATED SYSTEMS ARE FAILING PERMANENTLY I AM NOT WILLING TO PUT UP WITH IT ANY LONGER, I AM CONCERNED THAT EVENTUALLY EVERYTHING ELSE WILL FAIL PERMANENTLY INCLUDING THE INSTRUMENTS, TURN SIGNALS, WINDSHIELD WIPERS, ETC. THE CONSUMER SENT AN E-MAIL REQUESTING TO ADD ADDITIONAL INFO. YESTERDAY, 07/21/2011, THIS VEHICLE STALLED OUT TWICE WHILE IN OPERATION WHILE MY WIFE WAS RUNNING ERRANDS IN NORMAL CITY TRAFFIC. IN BOTH CASES SHE WAS ABLE TO STEER THE VEHICLE TO THE SIDE OF THE ROAD USING THE VEHICLE'S MOMENTUM AND WAS SHE WAS ABLE TO RESTART THE VEHICLE A SHORT WHILE LATER. THIS IS THE FIRST TIME THAT THE COMPLAINT ISSUE HAS ACTUALLY RESULTED IN THE VEHICLE STALLING OUT WHILE IN TRAFFIC. IT IS ALSO THE FIRST TIME THAT THE COMPLAINT ISSUE HAS OCCURRED IN SUCH RAPID SUCCESSION - FOR THE LAST COUPLE OF YEARS THE FREQUENCY HAS BEEN ONCE EVERY 3 OR 4 MONTHS, NOW IT IS BECOMING ONCE OR TWICE A WEEK (OR IN THIS CASE, IN A DAY). UNABLE TO ADD THE LAST FEW LINES OF CONSUMERS SENTENCE AS THE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414168July 17, 2011
ENGINE AND ENGINE COOLING
PURCHASED THIS VEHICLE USED ABOUT A YEAR AGO AND HAS BEEN HAVING ISSUES FOR ABOUT 5 MONTHS ON ABOUT 20 DIFFERENT OCCASIONS, AND SEEMS TO BE WORSE IN STOP AND GO TRAFFIC OR AT A COMPLETE STOP. WHILE DRIVING IT WILL STALL AND ACT AS IF IT IS GOING TO DIE. IT SEEMS TO BE WORSE AT A COMPLETE STOP BUT HAS BEEN GRADUALLY DOING MORE WHILE DRIVING. IT HAS COMPLETELY SHUT DOWN THREE DIFFERENT TIMES. USUALLY, THE CHECK ENGINE LIGHT COMES ON. HAS STARTED DOING IT NOW AT ACCELERATED SPEEDS. REPLACED SPARK PLUGS WITH NO CHANGE. TOOK TO AUTO ZONE AND READ NOTHING ON THEIR COMPUTER. IT SEEMS OTHERS ARE HAVING THIS SAME ISSUE AND I CANT BELIEVE THERE HAS NOT BEEN A RECALL FOR THIS SINCE IT WOULD CAUSE A SAFETY ISSUE. IT DOES NOT SEEM THAT THE PROBLEM HAS BEEN DIAGNOSED CORRECTLY YET FROM READING THE OTHER COMPLAINTS AND JEEP SHOULD HAVE TO BE MADE TO LOOK INTO THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412258July 14, 2011
ENGINE AND ENGINE COOLING:ENGINE
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING AT HIGHWAY SPEEDS, THE ENGINE STALLED. THE VEHICLE WAS TAKEN TO A LOCAL SHOP WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 47,700 AND THE CURRENT MILEAGE WAS 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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