Jeep Cherokee Complaints (2001)

229 consumer complaints on file.

#11424645July 13, 2021
FUEL SYSTEM, GASOLINE
The contact owns a 2001 Jeep Cherokee. The contact stated while driving 10 mph, the vehicle lost motive power without warning and there was smoke coming from the engine. The vehicle was towed to an independent mechanic and diagnosed that the top cylinder was faulty. The vehicle was then towed to a dealer, but the dealer informed the contact that they did not repair vehicles older than 2006 and would only order a part to cover the manifold. The vehicle was not diagnosed nor repaired. The Vin was included in NHTSA Campaign Number: 02V104000 (Fuel System, Gasoline). The manufacturer was made aware of the failure and a case was opened. The manufacturer informed the contact to take the vehicle to a dealer for diagnosis. The failure mileage was 145,333.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11310104February 19, 2020
SEAT BELTS
THE STOCK SEAT BELTS LOCATED IN THE REAR SEAT OF THE VEHICLE DO NOT LOCK IN ORDER TO PROPERLY AND SAFELY INSTALL CHILD SAFETY SEATS. THIS IS NOT A ONE TIME THING AS THEY WILL NOT SECURE AFTER BEING FULLY EXTENDED. I HAVE ALREADY CONTACTED A DEALER AFTER FINDING AN OLD RECALL BUT WAS TOLD THEY WOULD NOT FIX AS THEY DIDN'T KNOW WHAT I WAS SPEAKING OF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104408June 26, 2018
STRUCTURE:BODY:HATCHBACK/LIFTGATE
CPSC: PURCHASED A SET OF THE ABOVE PISTONS TO REPLACE PISTONS ON A 2001 JEEP CHEROKEE SPORT. THE FIRST SET FAILED ON THE SECOND OPENING CAUSING MINOR VEHICLE DAMAGE TO THE LIFT GATE. THE LOCKING CLIP DID NOT HAVE SUFFICIENT STRENGTH TO HOLD ONTO THE PROVIDED BRACKET. *DT *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075780March 2, 2018
UNKNOWN OR OTHER
GAS TANK IS DANGEROUS, JUST LIKE RECALL IVE SEEN. COVER HAS RUSTED AWAY SKID PLATE GONE EXPOSING GAS TANK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023480September 14, 2017
ENGINE
AS WITH MANY OTHER JEEP OWNERS WITH THE 4.0 ENGINE (HUNDREDS THAT I HAVE SEEN) MY 2001 JEEP CHEROKEE'S CYLINDER HEAD CRACKED. MINE WAS AT 117K MILES, AND THE AVERAGE MILEAGE FOR FAILURE SEEMS TO BE 100K - 120K MILES. THIS IS A DEFINITE DESIGN FLAW. MY JEEP WAS WELL MAINTAINED AND SHOULD NOT HAVE HAD A CRACKED CYLINDER HEAD. I ASK NHTSA TO CONTACT CURRENT OWNERS OF JEEP 4.0 ENGINES TO REALLY SEE HOW OFTEN THIS FAULT OCCURS. CHRYSLER SEEMS TO TAKE NO RESPONSIBILITY FOR THIS, WHICH IS WHY I AM ASKING THE NHTSA TO INVESTIGATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10940248January 7, 2017
ENGINE
IN THE 2000 AND 2001 CHEROKEES WITH THE 4.0 ENGINE HEAD CASTING 0331 CHRYSLER KNEW ABOUT THE CYLINDER HEADS CRACKING. IN 2002 THEY CONTRACTED WITH TUPY MANUFACTURING IN BRAZIL TO REMAKE THE HEAD CASTING THAT RAN UNTIL THE 4.0 WAS STOPPED BEING USED BY THEM. MINE HAS SINCE CRACKED AND CHRYSLER SAYS THAT NO FACTORY RECALL WAS DONE AND SUCH I'M STUCK WITH A CRACKED HEAD THAT THEY KNEW WAS FAULTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862349April 30, 2016
AIR BAGS
TAKATA RECALL-- I HAD AN ACCIDENT JANUARY 7, 2016, I HIT A POLE. THE AIRBAGS DID NOT DEPLOY. I DID A SEARCH AND I FOUND OUT THERE WAS A RECALL ON THIS JEEP. I ONLY HAD LIABILITY INSURANCE. I GOT IN TOUCH WITH THE COMPANY THEY HAD THE CAR TOWED TO A DEALERSHIP AND SUPPOSEDLY HAD IT CHECKED OUT BUT I DON'T BELIEVE IT. I MYSELF AND MY GIRLFRIEND WAS INJURED AND UNDER DOCTORS CARE. MY CAR IS TORE UP IN THE FRONT. WHY? THOSE AIRBAGS DID NOT DEPLOY. THEY COULD NOT TELL ME. I WAS TRAVELING ON RTE 49 EAST.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10851617March 29, 2016
AIR BAGS
2001 JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO SEVERAL VEHICLE RECALLS AND AIRBAG MALFUNCTION DURING AN ACCIDENT. *SMD
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10788535November 5, 2015
ENGINE
TL* THE CONTACT OWNS A 2001 JEEP CHEROKEE. WHEN THE VEHICLE WAS POWERED OFF AND RESTARTED WITHIN FIVE MINUTES OR LONGER, THE VEHICLE WOULD HESITATE TO START OR HAVE A ROUGH START AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE THIRD CYLINDER FAILED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 02V104000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 155,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747733August 11, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 06E011000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL PART. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746236August 4, 2015
FUEL SYSTEM, GASOLINE
HI MY NAME IS [XXX] I BOUGHT A 2001 JEEP CHEROKEE (XJ) IT'S CAME TO MY ATTENTION THAT NHTSA HAS A RECALL FOR THE GRAND CHEROKEE HAS A RECALL FOR THE FUEL TANK PROTECTION I'VE BEEN DOING RESEARCH FOR HOURS ON THE WEB AND I HAVE YET TO FIND THE SAME RECALL ON THE JEEP CHEROKEE MODELS MY FUEL TANK DOES NOT HAVE ANY KIND OF PROTECTION AND I'M SURE I'M NOT THE ONLY JEEP CHEROKEE OWNER THAT HAS NO FUEL TANK PROTECTION TO BE HONEST I LOVE MY CHEROKEE AND THERE'S NO REASON I COULD EVER GET RID OF IT OTHER THAN THE FUEL TANK SAFETY IF YOU COULD PLEASE ADDRESS THIS ISSUE YOU AND OR YOUR COMPANY COULD NOT ONLY SAVE MY LIFE IN A REAR CRASH BUT YOU COULD SAVE MILLIONS OF LIVE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694107March 13, 2015
EXTERIOR LIGHTING
GOT HOME SHUT OFF VEHICLE OPENED LIFTGATE WENT TO BATHROOM LOOKED OUT WINDOW A FIRE STARTED FROM INTERIOR LIGHT WITHIN 10 MINUTES WAS A TOTAL LOSS. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10659606November 20, 2014
ELECTRICAL SYSTEM
ONE DAY, IT JUST STOPPED WORKING IN THE MIDDLE OF THE STREET, ON MY WAY FROM WORK. THIS INCIDENT OCCURRED TWICE. I ONLY HAD THE CAR FOR A YEAR AND COULDN'T UNDERSTAND WHY THIS HAPPENED. I CALLED JEEP CUSTOMER SERVICE WHO EXPLAINED THAT IT MAY HAVE BEEN AN ISSUE WITH THE KEY. THE NEXT DAY, MY VEHICLE COMPLETELY STOPPED WORKING. I HAD IT TOWED AND TAKEN TO THE DEALERSHIP WHERE IT WAS DIAGNOSED TO HAVE AN ISSUE WITH THE TIPM. I HAD TO PAY MONEY I SHOULDN'T HAVE HAD TO SPEND TO GET IT FIXED. I LATER DISCOVERED SO MANY OTHER COMPLAINTS ABOUT THIS ISSUE. THERE'S A VERY RECENT, AUGUST 2014, LAWSUIT PENDING IN FEDERAL COURT RELATING TO THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10655132November 14, 2014
ENGINE
SLOWLY LOOSING ANTIFREEZE, ANTIFREEZE MIXED WITH OIL. FOUND TO BE CRACKED HEAD, APPARENTLY A COMMON ISSUE WITH THIS VEHICLE. REPLACED HEAD. A FEW MONTHS AFTER REPLACEMENT OF HEAD, STARTED TO LOOSE ANTIFREEZE AGAIN REPLACED HEAD AGAIN IN NOV 2014. HAD VEHICLE BACK FOR ONE WEEK, LOST ALL ANTIFREEZE, MIXED WITH OIL AGAIN. HAVE BEEN TOLD THAT 2000 AND 2001 JEEP CHEROKEES AND GRAND CHEROKEES HAVE A VERY HIGH RATE OF THIS HAPPENING. THERE SHOULD BE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649768October 24, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2001 JEEP CHEROKEE. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616589July 26, 2014
ENGINE
AFTER LOOSING COOLANT AT ABOUT A 1/2 PER WEEK, FINALLY DECIDED TO PULL THE HEAD AND CHECK TO SEE IF IT HAS THE FAMOUS JEEP 4.0L, 0331 HEAD CASTING AND IS KNOWN TO BE WEAK. YEP, I HAVE THE BAD HEAD WITH CRACKS. THERE SHOULD BE A RECALL FOR THIS AS IT HAS A HIGH FAILURE RATE..... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592187May 17, 2014
EXTERIOR LIGHTING
I HAVE TWO JEEP GRAND CHEROKEES AND HAVE HAD NOTHING BUT PROBLEMS WITH BOTH INVOLVING THE REAR TAIL/BRAKE LIGHTS. I HAVE REPLACED THE BULBS ON AND OFF FOR THE LAST 10 YEARS AND LAST YEAR I REPLACE THE ENTIRE LIGHT HOUSING. I AM EXPERIENCING THIS WITH BOTH VEHICLES AND HAVE NOTICE MANY OTHER JEEPS ON THE ROAD WITH THEIR TAIL LIGHT OR BRAKE LIGHTS NOT PROPERLY WORKING. THIS IS AN ONGOING PROBLEM. THE TAIL LIGHTS WORK SOMETIMES BUT THE BRAKE LIGHTS MAY NOT WORK AT ALL, VERY FRUSTRATING. WHEN THERE HAVE BEEN TIMES WHEN THE TAIL LIGHTS WILL WORK AND THE BRAKE LIGHT WILL NOT, BOTH USING THE SAME BULB. THIS IS A VERY DANGEROUS SITUATION WHEN APPLYING THE BREAKS AND HAVING THE LIGHTS ON THE REAR OF MY VEHICLE NOT INDICATE THAT I AM STOPPING OR IN FACT MAKING MY VEHICLE LESS NOTICEABLE. I HAVE HEARD THERE ARE NUMEROUS COMPLAINTS FOR THIS SAME PROBLEM. I AM HAVING THE SAME PROBLEM WITH BOTH VEHICLES - NOT A COINCIDENT BUT A MANUFACTURES DEFEAT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583236April 17, 2014
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
IM DOING INTERIOR WORK ON MY JEEP PURCHASED FEB 19 2014... 2001 GRAND CHEROKEE SPORT.... I REMOVED THE DRIVER SIDE VISOR/LIGHTED MIRROR.. UPON THIS ALL ELECTRIC ON DASH I.E. GAS GAUGE, WATER TEMP GAUGE, RPM, SPEEDOMETER, THE RADIOM KEYLESS ENTRY AND DOOR LOCK ALL WENT OFF PURE SHUT DOWN ON TRHEM ALL FUSES CHECKED IN AND OUT NONE ARE BLOWN...... PLEASE HELP CANT TELL HOW FAST IM GOING OR ANYTHING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579504April 14, 2014
EXTERIOR LIGHTING
TL* THE CONTACT OWNS 2001 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DRIVERS SIDE BRAKE LIGHT FAILED TO WORK WHEN THE HEADLIGHTS WERE TURNED ON. THE FAILURE WAS NOT DIAGNOSED BY THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 176,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568547March 11, 2014
VISIBILITY/WIPER, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
ALL 4 DOOR WINDOW TRACKS AN OR MOTORS HAVE BEEN REPLACED .THE DRIVERS DOOR HAVE BEEN REPLACED 3 TIMES ,THE OTHER 1 OR 2 TIMES .RIGHT NOW THE DRIVER DOOR WINDOW NEEDS REPLACED AGAIN AND THE PASSENGER BACK DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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