Jeep Cherokee Complaints (2001)

229 consumer complaints on file.

#10232077June 23, 2008
SEATS
TL*THE CONTACT OWNS A 2001 JEEP CHEROKEE. WHILE THE CONTACT WAS APPROACHING A STOP, THE DRIVER'S SEAT MOVED UPWARD SLIGHTLY. HE EXAMINED THE FRONT SEAT AND NOTICED THAT IT HAD SEPARATED FROM THE SEAT RAILING. THE CONTACT DID NOT NOTICE ANY DIFFERENCE IN THE VEHICLE PRIOR TO THE FAILURE. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE SPEED WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 60,000. UPDATED 07/29/08 *BF UPDATED 08/01/08
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230841June 12, 2008
SUSPENSION:REAR
TL*THE CONTACT OWNS A 2001 JEEP CHEROKEE. WHILE DRIVING 30 MPH UPHILL, THE VEHICLE SHOOK DRASTICALLY. THE REAR PASSENGER SIDE WHEEL AXLE SHEARED AND THE WHEEL DETACHED FROM THE VEHICLE. THE VEHICLE FLIPPED OVER. THE CONTACT WAS INJURED. THE CURRENT AND FAILURE MILEAGES WERE 42,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10226966May 7, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM
FIRST, ENGINE BEGAN TO LOOSE OVERHEAT AND LOOSE COOLANT AT 55,000M - 1 QT EVERY 200 - 300 MILES. NO LEAK FOUND BY MECHANIC. LOSS CONTINUED. THEN LOSS OF OIL PRESSURE WHEN ENGINE WAS WARMED FULLY. PRESSURE DROPS AT ALL RPM BUT DOWN TO 0 WHEN IDLE IS BELOW 1300 RPM( (AT IDLE). CANNOT FIND LEAK BUT HAVE BEEN ADVISED ON SEVERAL FORUMS THAT THIS YEAR (98 - 01) JEEP 4.0 ENGINES HAVE A VERY HIGH FAILURE RATE RELATED TO THIS PROBLEM. THE PROBLEM APPEARS TO BE A FAULTY ENGINE CASTING PRONE TO INTERNAL CRACKING, CAUSING COOLANT LOSS AND LOSS OF OIL PRESSURE. JEEP DEALER DENIES AND KNOWLEDGE OF THIS ISSUE. BUT, JEEP SENT A SPECIAL LETTER TO BUYERS OF THIS YEAR/MODEL JEEP CHEROKEE THAT THEY WERE DESPERATE TO BUY AS MANY OF THIS YEAR MAKE/MODEL AS THEY COULD AND WOULD PROVIDE A REASONABLE TRADE-IN VALUE. THEY DID NOT SPECIFY WHY THEY WOULD NEED TO ACQUIRE SO MANY OF THIS PARTICULAR USED YEAR/MODEL JEEP CHEROKEES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210298November 29, 2007
SEAT BELTS:FRONT:RETRACTOR, SEAT BELTS:REAR/OTHER
SAFETY BELT RETRACTORS DO NOT FUNCTION CONSISTENTLY, BELTS HANG IN DOOR OPENING AND BECOME CAUGHT IN THE LATCH/STRIKE ASSEMBLY WHEN THE DOORS ARE CLOSED. THIS CAUSES DAMAGE TO THE BELT, REQUIRING REPLACEMENT. I HAVE OWNED SEVERAL CHRYSLER PRODUCTS (DODGE DART, PLYMOUTH RELIANT, 2 CHEROKEES AND OTHER) AND ALL HAVE EXHIBITED THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203026September 14, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INSTRUMENT CLUSTER FAILS WHICH IN TURN DEACTIVATES AIR BAGS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184710March 10, 2007
AIR BAGS
VEHICLE STRUCK TREE, THEN METAL POLE AT 30 MPH. UPON IMPACT, AIR BAG DID NOT DEPLOY. NOTHING HAS BEEN DONE TO CORRECT COMPONENT FAILURE AT THIS TIME. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10178419January 11, 2007
ENGINE AND ENGINE COOLING
TL*- THE CONTACT STATED THAT THE WEEK OF 1/1/07 THE DRIVER WENT TO START A 2001 JEEP CHEROKEE SPORT WHEN A LOUD NOISE WAS HEARD AND VIBRATIONS FELT. THE CONTACT TOOK VEHICLE TO DEALERSHIP BECAUSE THE VEHICLE COULD NOT BE DRIVEN. THE DEALERSHIP'S SERVICE DEPARTMENT INFORMED HER THAT THE CAM SHAFT WAS MALFUNCTIONING. THE CONTACT STATED THAT THE CAM SHAFT WAS REPLACED AND THE CONTACT DOES HAVE THE DAMAGED PARTS. THE DEALERSHIP DID INFORM THE CONTACT THAT THIS WAS NOT AN ISOLATED PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178085January 8, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
AT 20,000 MILES MY JEEP CHEROKEE SHUTTERED WHEN BRAKING AT HIGHWAY SPEEDS. IT WAS SO VIOLENT IT ALMOST THREW MY JEEP INTO THE DIVIDING WALL. I TOOK THIS TO MY DEALER AND WAS TOLD IT WAS A $700 REPAIR TO REPLACE MY ROTORS AND BREAK PADS. THIS IS COVERED UNDER A JEEP SERVICE BULLETIN BUT WAS NOT A RECALL. JEEP KNEW BEFORE MY VEHICLE ROLLED OFF THE ASSEMBLY LINE THAT THE BRAKE ROTORS WARPED UNDER CONDITIONS OF HIGH HEAT OR THE USE OF SALT ON THE HIGHWAYS. THIS IS DUE TO THE COMPOSITE METAL OF THE ROTOR. I THEN TOOK MY VEHICLE TO MY REGULAR MECHANIC AND HAD THE ROTORS REPLACE WITH CHRYSLER PARTS. ONCE AGAIN I AM EXPERIENCING THE VIBRATION AT 54,000. I HAVE BEEN TOLD THE SAME THING. I AM NOW KEEPING A COLLECTION OF WARPED JEEP ROTORS IN HOPE THAT EVENTUALLY THEY WILL BE HELD ACCOUNTABLE FOR THIS PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172259October 31, 2006
ELECTRICAL SYSTEM:HORN
HORN FAILURE. THIS IS NOT THE FIRST OCCASION OF THIS EVENT. THE INTERSTATE TRAFFIC WAS AT STOPPED DUE TO A WRECK AND A SEMI TRUCK ATTEMPTED TO MAKE A LANE CHANGE. I ATTEMPTED TO SIGNAL THAT THE LANE WAS OCCUPIED BY BLOWING THE CAR HORN AND AFTER PRESSING ON THE HORN LOGO IN THE CENTER OF THE STEERING WHEEL NOTHING HAPPENED. I TRIED MULTIPLE TIMES AND STILL NOTHING. LUCKILY THE DRIVER OF THE SEMI FINALLY LOOKED AND STOPPED BEFORE PUSHING MY CAR INTO THE CENTER CONCRETE DIVIDER. IT IS A VERY FRUSTRATING FEELING TO SEE AN IMPENDING CASH AND TO HAVE NO MEANS TO ALERT OTHER DRIVERS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164759July 31, 2006
STEERING
CONSUMER MOVED STEERING WHEEL FORWARD UPON EXITING 2001 JEEP CHEROKEE. NOW THE STEERING WHEEL WILL NOT MOVE AT ALL. *KB WHEN THE STEERING WHEEL WAS MOVED FORWARD THE CONSUMER HEARD A FUNNY NOISE. NOW THE STEERING WHEEL CANNOT BE MOVED BACK TO IT'S NORMAL DRIVING POSITION. THE CONSUMER CALLED THE DEALER AND WA GIVEN THE MANUFACTURERS CUSTOMER SERVICE NUMBER. THE CONSUMER CONTACTED THE MANUFACTURER AND WAS TOLD THAT SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY THEY WOULD NOT PROVIDE ANY ASSISTANCE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163495July 26, 2006
ENGINE AND ENGINE COOLING, EXTERIOR LIGHTING:HEADLIGHTS
DT*: THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS THE VEHICLE STALLED WITHOUT WARNING. ALSO, THE LOW BEAM STOPPED WORKING. BOTH PROBLEMS OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO COULD NOT DUPLICATE EITHER PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163724July 26, 2006
EXTERIOR LIGHTING, ELECTRICAL SYSTEM:WIRING
2001 JEEP CHEROKEE REAR BRAKE AND TURN SIGNAL LIGHTS REPEATEDLY BURN OUT. *KB *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162377July 14, 2006
STEERING
DT*: THE CONTACT STATED THAT THE STEERING WHEEL WAS MAKING A CLICKING SOUND WHILE TURNING. THE TILT STEERING WHEEL THEN LOCKED IN THE FORWARD POSITION. A SERVICE DEALER WAS CONSULTED ABOUT THE PROBLEM, BUT THE VEHICLE WAS NOT INSPECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162413July 14, 2006
EXTERIOR LIGHTING
DT*: THE CONTACT STATED THAT THE VEHICLE'S REAR BRAKE LIGHTS BURNS OUT REPEATEDLY. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALERS FOR FURTHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160029June 16, 2006
AIR BAGS:FRONTAL
DT*: THE CONTACT STATED WHEN STARTING THE VEHICLE THE FRONTAL AIRBAG LIGHT ILLUMINATED. ALTHOUGH THE DEALERSHIP AND MANUFACTURER WERE ALERTED, NO INSPECTIONS HAVE BEEN MADE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159892June 15, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
2001 JEEP CHEROKEE SPORT, WIFE PARKS VEHICLE AT TOP OF STEEP DRIVEWAY ON FAIRLY LEVEL GROUND. PUTS TRANSMISSION IN "PARK", SETS EMERGENCY BRAKE AND EXITS CAR, LEAVING CAR RUNNING FOR NIECE AND 2YR OLD SON TO HAVE AC. AFTER APPROXIMATELY 15 MIN, NIECE DECIDES TO EXIT VEHICLE, OPENS PASSENGER DOOR, REACHES OVER TO TURN OFF IGNITION. AS SOON AS IGNITION IS TURNED OFF, CAR LURCHES BACKWARD, RUNS DOWN HILL, CROSSES THE STREET, RUNS THROUGH NEIGHBORS BACK YARD, THROUGH TREES, OVER RETAINING WALL AND HIGH CENTERS ON LARGE LOG. ALL PASSENGERS WERE OKAY BUY DID OVER $3000.00 IN DAMAGE TO VEHICLE. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10142907November 16, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
DT: THE CONTACT STATED THE CHECK ENGINE LIGHT ILLUMINATED. THE DEALERSHIP STATED THE COMPUTER SHOWED A PROBLEM WITH THE TRANSMISSION. THE ORIGINAL TRANSMISSION JERKED WHILE IN MOTION AND CHANGING GEARS. HOWEVER, THE REPLACEMENT TRANSMISSION EXPERIENCED THE SAME PROBLEM. THE DEALERSHIP REPLACED THE TRANSMISSION AGAIN, BUT THE REPLACEMENT STARTED SMOKING. THE DEALER REPLACED AN OIL SEAL AND THE SMOKING CONTINUED. AFTER THE TRANSMISSIONS WERE REPLACED THE CHECK ENGINE LIGHT CONTINUED TO STAY ILLUMINATED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132643August 12, 2005
ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
AS I WAS DRIVING MY 2001 JEEP CHEROKEE SPORT DOWN THE INTERSTATE AT 72 MPH THE VEHICLES BEGAN TO SHAKE VIOLENTLY "THE DEATH WOBBLE". WHAT HAD HAPPENED IS I HIT A SMALL BUMP IN THE ROAD CAUSING THE VIBRATION. THE ONLY WAY TO STOP IT WAS TO FINISH PASSING THE SEMI AND PULL OVER ON THE SHOULDER AND STOP( WITH OUT GETTING KILLED OR KILLING ANYONE ELSE.) THIS HAS HAPPENED 3 TIMES OVER THE COURSE OF A YEAR. THE FIRST TIME I WAS TOLD IT WAS MY TIRES. I CHANGED THEM WITH GOODYEAR (LIKE THE FACTORY HAD). THE SECOND TIME IT HAPPENED THEY TOLD ME IT WAS THE SWAY BAR. THIS STILL DID NOT CORRECT THE PROBLEM. ON THE THIRD TIME THEY TOLD ME IT WAS MY CONTROL ARMS. THE CONTROL ARMS WERE REPLACED AND I STILL NOTICE A SMALL VIBRATION BUT IT HAS NOT HAD THE ("DEATH WOBBLE YET"). I AM WRITING THIS COMPLAINT TO OFFICIALLY INFORM THE PUBLIC OF THIS PROBLEM. I WANT TO ENSURE THAT I AM THE ONLY ONE WITH THIS PROBLEM. THANKS *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126914June 28, 2005
SUSPENSION:FRONT
PURCHASED A 2001 JEEP CHEROKEE SPORT IN NOVEMBER, 2004. IN THE PAST 3 MONTHS, I EXPERIENCED A SEVERE SHAKING OF THE VEHICLE; MOST OFTEN AFTER HITTING A SMALL BUMP IN THE ROAD. IT WAS EXTREMELY DIFFICULT TO GET THE VEHICLE UNDER CONTROL. TOOK IT TO DEALERSHIP WHERE PURCHASED AND WAS TOLD THERE WAS NOTHING WRONG WITH IT. KEPT HAPPENING, AT SPEEDS OF 35-45 MPH. DIAGNOSED AT BELLE TIRE AS A BAD TRACK BAR.TOOK IIT TO ANOTHER JEEP DEALERSHIP; TRACK BAR LOWER CONTROL ARMS REPLACED. SAID PROBLEM WAS FIXED BUT 2 DAYS LATER, WHILE ON FREEWAY (65 MPH) IN RIGHT-HAND LANE, EXTREMELY VIOLENT SHAKING OCCURRED. I BARELY GOT THE CAR TO THE SIDE, BECAUSE THE STEERING WASS UNCONTROLLABLE. I HAVE NO DOUBT THAT HAD I BEEN IN ANY BUT THE RIGHT HAND LANE, I WOULD HAVE HIT ANOTHER CAR. I WAS ABLE TO RE-ENTER THE RIGHT HAND LANE BUT KEPT MY SPEED AT 35 MPH AND EXITED IMMEDIATELY. CAR WENT BACK TO THE DEALER WHO SAID THEY DIDN'T KNOW WHAT WAS WRONG WITH IT. THEY SAID IT COULD BE CAUSED BY 10-15 DIFFERENT THINGS AND THE ONLY WAY TO FIX IT WOULD BE TO REPLACE EVERYTHING, STARTING WITH STEERING DAMPNER (NOT COVERED UNDER WARRANTY) BUT HAD NO IDEA IF THAT WOULD FIX IT. I HAVE ONLY OWNED THE CAR FOR 6 MONTHS AND HAVE ALREADY SPENT ALMOST $1,000 ON TRYING TO HAVE IT FIXED (INCLUDING NEW TIRES AND A WHEEL ALIGNMENT). THE DEALER WAS COMPLETELY INDIFFERENT TO THE PROBLEM. THE SERVICE DIRECTOR SAID IT WOULD COST ME A LOT OF MONEY TO HAVE EVERYTHING REPLACED, AND EVEN THEN, COULD NOT GUARANTEE THE PROBLEM WOULD BE FIXED. NEEDLESS TO SAY, THESE EXPERIENCES, ESPECIALLY THE ONE ON THE FREEWAY, WHICH I WOULD RATE A 10 ON A SCALE OF 1-10 (THE OTHERS RANGING FROM 1-4), HAVE SHAKEN ME TO THE VERY CORE; I COULD HAVE BEEN KILLED. I CAN NEVER AGAIN DRIVE THAT CAR AND FEEL SAFE, ESPECIALLY WHEN THE DEALER HAS NO IDEA WHAT THE PROBLEM IS OR HOW TO FIX IT. I CHECKED THE INTERNET AND FOUND 38,000 WEBSITES DEALING WITH THIS PROBLEM; PREVALENT IN JEEPS. THE PROBLEM IS APTLY DUBBED "DEATH WOBBLE".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119305April 28, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, STRUCTURE, ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN, EQUIPMENT:APPLIANCE:AIR CONDITIONER
2001 JEEP CHEROKEE FRONT BRAKE ROTORS CORRODED. *MR THE ROTORS ALSO FLAKED CREATING A HAZARDOUS CONDITION. THE DEALER WAS AWARE OF THIS PRIOR TO THE END OF THE WARRANTY PERIOD, BUT DID NOT CORRECT THIS DEFECT. THE CONSUMER ALSO EXPERIENCED STANDING WATER IN THE FOOT WELLS, A/C FAILURE, FAN FAILURE AND THE DOORS NOT BEING ALIGNED PROPERLY. THERE IS A BRAKE RECALL FOR THIS VEHICLE, BUT THE RECALL NUMBER WAS NOT GIVEN. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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