Jeep Cherokee Complaints (2001)

229 consumer complaints on file.

#8006060March 20, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
AT 60 MPH OR HIGHER THERE IS A WHINNING NOISE FROM ENGINE AREA. VEHICLE BROUGHT TO DEALER 4 TIMES. DEALER RECOMMENDED TO CHECK ENGINE. *AK *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759506March 18, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, VEHICLE SPEED CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THIS JEEP HAS HAD PROBLEMS SINCE I FIRST BOUGHT IT. I QUESTIONED THE DEALER ABOUT THESE PROBLEMS AS THEY AROSE. I WAS MADE TO FEEL THAT "ALL THESE THINGS" ARE PERFECTLY NATURAL. THIS JEEP CANNOT EVEN BACK UP MY DRIVEWAY WITHOUT SQUEALING, TIRES AND SMOKING THE TIRES, NO MATTER HOW SLOWLY I TRY TO GO UP IT. I DO NOT FEEL SAFE IN THIS VEHICLE AND WOULD LIKE JEEP CHRYSLER TO TAKE THIS VEHICLE BACK. I CANNOT PUT INTO 2000 CHARACTERS ALL THE PROBLEMS I HAVE HAD WITH THIS VEHICLE. I HAVE AN 11 YEAR OLD CHILD AND THOUGHT I WAS BUYING RELIABLE TRANSPORTATION. I AM VERY DISAPPOINTED IN THE RELIABLILITY AND THE HANDLING OF THIS VEHICLE. I AM AFRAID TO TAKE IT ON A TRIP FOR FEAR IT WILL QUIT ON ME AGAIN AND STRAND ME IN AN UNSAFE PLACE. I HAVE NEVER OWNED A NEW VEHICLE LIKE THIS BEFORE THAT PUT THE FEAR OF THE DEVIL IN ME LIKE THIS JEEP DOES. WE LIVE IN THE NORTHEAST AND SHOULD NEVER HAVE TO BE STRANDED OR PUT ON HOLD WITH CHRYSLER EMERGENCY ROADSIDE ASSISTANCE FOR 29 MINUTES. IT TOOK ME 3 1/2 HOURS TO WARM UP. I HAD SEVERE FROSTBITE DUE TO THE MECHANICAL FAILURE I HAD TO ENDURE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005450March 12, 2002
AIR BAGS:FRONTAL
AIR BAG DEPLOYED; GASES CHOKED CONSUMER AND CAUSED HIM TO PASS OUT. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#759089March 8, 2002
SEAT BELTS:FRONT:RETRACTOR
I WAS ABLE TO DUPLICATE THE FAILURE DESCRIBED ON PRIME TIME. G3 SEATBELTS NEED RECALLED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004948March 4, 2002
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
WHILE TRAVELING ON HIGHWAY AND WITHOUT PRIOR WARNING, THE DISTRIBUTOR STOPPED TURNING, LEAVING VEHICLE WITHOUT POWER. *AK CONSUMER STATED DEALER REPLACED THE SENSOR HOUSING, HOUSING AND SHAFT. *YD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002974January 28, 2002
SUSPENSION, POWER TRAIN:AUTOMATIC TRANSMISSION, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, EQUIPMENT:APPLIANCE:AIR CONDITIONER, STRUCTURE, EXTERIOR LIGHTING, WHEELS:RIM, STEERING: STEERING WHEEL/HANDLE BAR
THERE IS VIBRATION IN THE STEERING WHEEL. GEARS ARE STUCK WHEN TRYING TO CHANGE GEARS. DEALERSHIP IS AWARE OF PROBLEM.*AK STEERING WHEEL DOES NOT LOCK. CONSUMER FEELS VIBRATION IN STEERING WHEEL, GAS PEDAL, PASSENGER DOOR, GEAR SHIFT, AND PASSENGER SEAT, CONSUMER HEARS A NOISE THAT SOUNDS LIKE IT IS COMING FROM THE RIMS. AIR CONDITIONER SWITCH NEEDED RESET. HOOD IS OUT OF LINE, DRIVERS SIDE DOOR PANEL NEEDS REPLACING AND THERE IS A GAP AT THE TOP OF THE OUTSIDE. ENGINE LIGHT IS ILLUMINATED. GLOVE BOX LIGHT WENT OUT. UPPER BALL JOINT WAS REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6900932January 17, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
INSURED NOTICED SMOKE COMING FROM UNDER HOOD AND GOT OUT OF VEHICLE, THERE WAS FIRE UNDER THE HOOD, INSURED WAS NOT SURE IF ELECTICAL OR FUEL RELATED. CLAIM NUMBER 45-8024-144. *YH
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#6900933January 17, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE CAUGHT ON FIRE WHILE PARKED. CLAIM NUMBER 38-J660-506. *YH
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#6900934January 17, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
INSURED STATED THAT ENGINE COMPARTMENT CAUGHT ON FIRE WHILE PARKED. CLAIM NUMBER 22-V664-585. *YH
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#6900931January 17, 2002
FUEL SYSTEM, GASOLINE:DELIVERY
VEHICLE CAUGHT ON FIRE DUE TO FAULTY FUEL LINE FAILURE. CLAIM NUMBER 06-5384-812. *YH
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#8002310January 16, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE PARKED AND IDLING, VEHICLE JUMPS OUT OF GEAR INTO REVERSE AND WENT BACKWARD INTO A FENCE. DRIVER SUSTAINED INJURIES TO HIS RIGHT KNEE. *AK *JG
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#756677January 10, 2002
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
REPLACEMENT FAILED 12/05/2001 AT 16,709 MILES. THIS REPLACEMENT APPEARS TO BE FAILING AGAIN. STRONG ODOR AND INTERMITTENT HOWLING FROM REAR END. ODOR WAS ATTRIBUTED BY DEALER ON PREVIOUS FAILURE TO BURNT SYNTHETIC OIL USED IN DIFFERENTIAL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756161December 29, 2001
TIRES:SIDEWALL
WHILE TRAVELING OVER THE HOWARD-FRANKLIN BRIDGE, (THIS IS A 6 MONTH OLD 2001 JEEP CHEROKEE GRAND LAREDO WITH 13000 MILES) HEADING INTO TAMPA, FLORIDA AT A RATE OF 65 MPH MY DRIVERSIDE REAR TIRE OUTER SIDEWALL FAILED AND INSTANTLY WENT FLAT AND COULD HAVE CAUSED A FATAL ACCIDENT, NOT TO MENTION, CAUSING THE JEEP TO DROP HARD ON THE ROAD WITH THE RIM, THEREBY DAMAGING MY WHEEL RIM AND RENDERING THE TIRE USELESS. A FLORIDA ROAD RANGER ASSISTED ME AND CHANGED MY TIRE WITH THE SPARE. MY TIRE DID NOT HIT ANY OBJECT NOR DID ANY OBJECT HIT MY TIRE. I CONTACTED GOODYEAR AND SHOWED THEM THE TIRE AT THEIR GOODYEAR TIRE CENTER LOCATED AT 7511 49TH STREET, PINELLAS PARK, FLORIDA 33782..(727) 547-8422. THEY WOULD NOT REPLACE THE TIRE UNTIL I GAVE THEM MY OLD TIRE TO BE SHIPPED, AT MY EXPENSE, TO CORPORATE GOODYEAR'S TEST LABS. A LITTLE LIKE THE FOX WATCHING THE HEN HOUSE IN MY OPINION. I GOT ALOT OF BS FROM GOODYEAR AND EXPLAINATIONS ABOUT THE TIRE FAILURE THAT WITH A LITTLE COMMON SENSE DIDN'T ADD UP. THIS TIRE IS VISUALLY A DEFECT FROM THE LOOKS OF THE TREAD SEPERATION FROM THE SIDEWALL, JUST LIKE I HAVE SEEN ON THE NEWS WITH THE FIRESTONE TIRES. THE LOCAL GOODYEAR DEALER DIDN'T SATISFY ME AND DIDN'T EVEN CARE ABOUT MY NEEDS SO, I CONTACTED GOODYEAR CORPORATE BY PHONE. THEY TOLD ME THAT THE SIDEWALL LOOKED ALL SHREDED UP BECAUSE THE TIRE ROLLED ON ITSELF DEFLATED AT THE 65 MPH SPEED AS I COASTED TO AT STOP ( THANK GOD I DIDN'T PANIC AND USE MY BRAKES) ( IN HEAVY RUSH HOUR TRAFFIC ON A FOUR LANE BRIDGE TRAVELING IN THE THIRD LANE ). IF THEIR THEORY ABOUT SHREDING IS TRUE, WHY DIDN'T THE INTERIOR SIDEWALL GET SHREDED? IT LOOKS LIKE NEW. THEY'RE FULL OF EXCUSES. I WANT ALL OF THESE TIRES OFF MY TRUCK. IF I HAVE MY FAMILY RIDING IN THIS VEHICLE I DON'T FEEL SAFE KNOWING WHAT MIGHT OCCUR. PLEASE TAKE A LOOK AT MY TIRE. I KNOW SOMETHING IS VERY WRONG WITH THE WAY IT WAS CONSTRUCTED AND CAME APPART. THANK YOU. THIS IS MY SECOND REQUEST IN 4 MONTHS. THOMAS A. NERVINA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6900600December 7, 2001
VEHICLE SPEED CONTROL
RPMS WOULD REMAIN OPEN EVEN WHEN ACCELERTION HAVS DECREASED. DEALER WAS NOT NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION CONCERNING THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6900601December 7, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION SLIPPING OUT OF GEARS AND CLUNKING INTO REVERSE. DEALER WAS NOTIFIED, AND REBUILD TRANSMISSION UNDER EXTENED WARRANTY. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION CONCERNING THIS MATTER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6900602December 7, 2001
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
AFTER HAVING DRIVEN CAR FOR APPROXIMATELY 6 MILES, AND PARKED IT, AND WITHIN 2-3 MINUTES AFTERWARDS, VEHICLE CAUGHT ON FIRE. CONSUMER WAS ABLE TO PUT FIRE OUT.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#755367December 6, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS PARKED ON A SLIGHT DOWNHILL GRADE, GEAR SELECTOR IN PARK, WITH THE ENGINE RUNNING. AFTER A PERIOD OF TIME LESS THAN 5 MINUTES, THE VEHICLE CAME OUT OF PARK ON ITS OWN AND BEGAN TO ROLL FORWARD, CRASHING THROUGH A FENCE, SMALL TREES AND SHRUBS, THEN DOWN AN ENBANKMENT. THE VEHICLE SUSTAINED SEVERE DAMAGE AND IS PROBABLY A TOTAL LOSS.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#899716November 30, 2001
POWER TRAIN:CLUTCH ASSEMBLY
CLUTCH MAKES A NOISE WHEN CONSUMER PUSHES CLUTCH IN. CONSUMER HAS TAKEN VEHICLE INTO DEALER 11 TIMES IN PAST 6 MONTHS. PLEASE PROVIDE MORE INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#898142October 24, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ROTORS ARE PITTED LESS THAN 20000 MILES. WHEN APPLYING BRAKES VEHICLE IS NOT STOPPING PROPERLY. VEHICLE HAS A PULSATING ACTION. CONTACTED DEALER, AND DEALER URGED CONSUMER TO BRING VEHICLE IN . PLEASE ADD VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#897606October 11, 2001
AIR BAGS:FRONTAL
WHILE TRAVELING, AND AS A RESULT OF BEING REAR ENDED AND PUSHED INTO ANOTHER VEHICLE, AIR BAGS DID NOT DEPLOY.*AK *SLC
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0

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