Jeep Cherokee Service Bulletins (2020)
388 manufacturer communications on file.
- April 9, 2021•Document ID: 10193990Service Bulletin/Repair InstructionsBACK OVER PREVENTION:DISPLAY FUNCTION; EQUIPMENT
- Mfr Comm. #:
- S2108000093
- Date Added:
- May 24, 2021
- Manufacturer:
- JEEP
SummaryApple CarPlay Does Not Work Or Not Connecting
Associated Products (51)2021 Chrysler 3002021 Dodge Challenger2021 Dodge Charger2021 Jeep Cherokee2021 Jeep Compass2021 Jeep Gladiator2021 Jeep Grand Cherokee2021 Jeep Wrangler2021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 45002020 Chrysler 3002020 Chrysler Pacifica2020 Dodge Challenger2020 Dodge Charger2020 Dodge Durango2020 Jeep Cherokee2020 Jeep Compass2020 Jeep Gladiator+ 31 moreAssociated Documents - April 7, 2021•Document ID: 10221097Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- 9004009
- Date Added:
- September 26, 2022
- Manufacturer:
- JEEP
SummaryTransmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.
Associated Products (448)2022 Alfa Romeo Stelvio2022 Chrysler 3002022 Chrysler Pacifica2022 Chrysler Voyager2022 Dodge Challenger2022 Dodge Charger2022 Dodge Durango2022 Dodge Journey2022 Jeep Cherokee2022 Jeep Compass2022 Jeep Gladiator2022 Jeep Grand Cherokee2022 Jeep Grand Wagoneer2022 Jeep Renegade2022 Jeep Wagoneer2022 Jeep Wrangler2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 4500+ 428 moreAssociated Documents - March 31, 2021•Document ID: 10190667Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- S1809000007 Rev.
- Date Added:
- April 26, 2021
- Manufacturer:
- DODGE
SummaryCustomer complaint may include engine oil leak/consumption.
Associated Products (199)2021 Alfa Romeo Stelvio2021 Chrysler 3002021 Chrysler Pacifica2021 Dodge Challenger2021 Dodge Charger2021 Dodge Durango2021 Fiat 500X2021 Jeep Cherokee2021 Jeep Compass2021 Jeep Gladiator2021 Jeep Grand Cherokee2021 Jeep Renegade2021 Jeep Wrangler2021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 55002021 Ram Promaster City2020 Alfa Romeo Stelvio+ 179 moreAssociated Documents - March 31, 2021•Document ID: 10190589Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 9003357
- Date Added:
- April 26, 2021
- Manufacturer:
- JEEP
SummaryADAPTER, Engine Oil Filter (Pentastar V6) All vehicles equipped with a 3.2L or 3.6L except for model year 2014 vehicles with leak concern: 1) Ensure the Oil Filter Adapter (OFA) Cap O-ring is seated in the proper groove in the cap and not damaged or cut. 2) If replacing the (OFA) due to a leak detected between (OFA) and block. Ensure the torque on the 5 bolts are torqued to 12nm. If not record the actual values, torque to 12nm and contact the FCA employees listed below. 3) Remove the (OFA) and replace the O-ring and gaskets only (Kit #68191356A$), NOT THE OFA. 4) If oil was drained, add oil dye to ensure the leak is repaired. For model year 2014 vehicles replace the Oil Filter Adaptor. 5) When replacing PN's 68310865A$ & 68308741A$, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
Associated Products (85)2021 Chrysler 3002021 Jeep Cherokee2021 Jeep Gladiator2021 Jeep Wrangler2021 Ram 15002020 Chrysler 3002020 Dodge Journey2020 Jeep Cherokee2020 Jeep Gladiator2020 Jeep Wrangler2020 Ram 15002019 Chrysler 3002019 Dodge Grand Caravan2019 Dodge Journey2019 Jeep Cherokee2019 Jeep Gladiator2019 Jeep Wrangler2019 Ram 15002018 Chrysler 3002018 Dodge Grand Caravan+ 65 moreAssociated Documents - March 26, 2021•Document ID: 10220911Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- S2108000080
- Date Added:
- September 26, 2022
- Manufacturer:
- DODGE
SummaryRadio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out
Associated Products (58)2021 Chrysler 3002021 Dodge Challenger2021 Dodge Charger2021 Jeep Cherokee2021 Jeep Compass2021 Jeep Gladiator2021 Jeep Grand Cherokee2021 Jeep Renegade2021 Jeep Wrangler2021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 55002020 Chrysler 3002020 Chrysler Pacifica2020 Dodge Challenger2020 Dodge Charger2020 Dodge Durango2020 Jeep Cherokee+ 38 moreAssociated Documents - March 26, 2021•Document ID: 10190658Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- S2108000080
- Date Added:
- April 26, 2021
- Manufacturer:
- RAM
SummaryRadio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out
Associated Products (55)2021 Chrysler 3002021 Dodge Challenger2021 Dodge Charger2021 Jeep Cherokee2021 Jeep Compass2021 Jeep Gladiator2021 Jeep Grand Cherokee2021 Jeep Renegade2021 Jeep Wrangler2021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 45002020 Chrysler 3002020 Chrysler Pacifica2020 Dodge Challenger2020 Dodge Charger2020 Dodge Durango2020 Jeep Cherokee2020 Jeep Compass+ 35 moreAssociated Documents - March 16, 2021•Document ID: 10220891Service Bulletin/Repair InstructionsVISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM; EQUIPMENT:APPLIANCE:AIR CONDITIONER
- Mfr Comm. #:
- S2124000004
- Date Added:
- September 26, 2022
- Manufacturer:
- RAM
SummaryA/C does not cool and vehicle is low on Freon charge but no leak is found with sniffer or black light anywhere in the system
Associated Products (68)2021 Alfa Romeo Stelvio2021 Chrysler 3002021 Chrysler Pacifica2021 Chrysler Voyager2021 Dodge Challenger2021 Dodge Charger2021 Dodge Durango2021 Fiat 500X2021 Jeep Cherokee2021 Jeep Compass2021 Jeep Gladiator2021 Jeep Grand Cherokee2021 Jeep Grand Wagoneer2021 Jeep Renegade2021 Jeep Wrangler2021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 5500+ 48 moreAssociated Documents - March 6, 2021•Document ID: 10220949Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- 0803321
- Date Added:
- September 26, 2022
- Manufacturer:
- JEEP
SummaryUGQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. The radio may need up tothree USB flash drivesto get the software level to 39.5 Customers may experience one or more of the following:No option to enable or disable the heated seat or steering wheel. Destination information will not clear. Voice Recognition (VR) stays in French while the language is set to English. Radio may reset after Bluetooth® phone receives two text messages one after another. False message displayed ?turn vehicle to run? or ? key on to access menu? when the ignition is already in the run position. Jeep off road page is missing. Latitude and Longitude values on the Jeep off road page is missing. Russian language missing. In addition, the following enhancement are included in this update:Add auto park brake functionality to the control setting in the radio.
Associated Products (2)Associated Documents - March 6, 2021•Document ID: 10190696Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 08-033-21
- Date Added:
- April 26, 2021
- Manufacturer:
- JEEP
SummaryUGQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. The radio may need up tothree USB flash drivesto get the software level to 39.5 Customers may experience one or more of the following:No option to enable or disable the heated seat or steering wheel. Destination information will not clear. Voice Recognition (VR) stays in French while the language is set to English. Radio may reset after Bluetooth® phone receives two text messages one after another. False message displayed ?turn vehicle to run? or ? key on to access menu? when the ignition is already in the run position. Jeep off road page is missing. Latitude and Longitude values on the Jeep off road page is missing. Russian language missing. In addition, the following enhancement are included in this update:Add auto park brake functionality to the control setting in the radio.
Associated Products (2)Associated Documents - February 18, 2021•Document ID: 10220559Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:STARTER ASSEMBLY
- Mfr Comm. #:
- S2108000002RevC
- Date Added:
- September 26, 2022
- Manufacturer:
- JEEP
SummaryIn Cold Temperatures The Customer May Complain Of An Intermittent No Crank, Cranks And Stalls, Stops Cranking Fails To Start
Associated Products (2)Associated Documents - February 18, 2021•Document ID: 10188763Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- S2108000002 Rev.
- Date Added:
- March 15, 2021
- Manufacturer:
- JEEP
SummaryIn Cold Temperatures The Customer May Complain Of An Intermittent No Crank, Cranks And Stalls, Stops Cranking Fails To Start
Associated Products (2)Associated Documents - February 17, 2021•Document ID: 10220617Service Bulletin/Repair InstructionsPOWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM
- Mfr Comm. #:
- 1802121
- Date Added:
- September 26, 2022
- Manufacturer:
- JEEP
SummaryFlash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC).P2610 - PCM Internal Engine Off Timer Performance. Customers may experience one or more of the following:An audible clunk after applying throttle from a coasting condition, predominantly in fifth and sixth gear while driving 48 - 72 kph (30 - 45 mph).Software was updated to better address this condition. A message on the instrument cluster stating ?Speed limiter ready? after the first press of the speed limiter button and the Active Vehicle Speed Limiter (AVSL) is inoperative(Equipped with NH2 Sales Code Only).Inform the customer after the software update that the proper operative will be when the customer presses the speed limiter button twice, a message on the instrument cluster stating ?Speed limiter ready? and the AVSL featurewill work correctly (Equipped with NH2 Sales Code Only).
Associated Products (1)Associated Documents - February 17, 2021•Document ID: 10188821Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- 18-021-21
- Date Added:
- March 15, 2021
- Manufacturer:
- JEEP
SummaryFlash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC).P2610 - PCM Internal Engine Off Timer Performance. Customers may experience one or more of the following:An audible clunk after applying throttle from a coasting condition, predominantly in fifth and sixth gear while driving 48 - 72 kph (30 - 45 mph).Software was updated to better address this condition. A message on the instrument cluster stating ?Speed limiter ready? after the first press of the speed limiter button and the Active Vehicle Speed Limiter (AVSL) is inoperative(Equipped with NH2 Sales Code Only).Inform the customer after the software update that the proper operative will be when the customer presses the speed limiter button twice, a message on the instrument cluster stating ?Speed limiter ready? and the AVSL featurewill work correctly (Equipped with NH2 Sales Code Only).
Associated Products (1)Associated Documents - February 17, 2021•Document ID: 10220495Service Bulletin/Repair InstructionsPOWER TRAIN; VEHICLE SPEED CONTROL
- Mfr Comm. #:
- 9004352
- Date Added:
- September 26, 2022
- Manufacturer:
- JEEP
SummaryRELAY, Micro **This applies to the 2020 KL and 2021 KL Only!!** Owner reports in colder temperatures the vehicle may exhibit a No Start or and/or a Start and Stall fail to Start condition. Vehicle will start normally when PDC or vehicle is warmed up. This symptom may also be accompanied by DTC P1279 -STARTER CONTROL CIRCUIT 2 OPEN. Refer to SOL Publication S2108000002 REV B to ensure it is applicable to the vehicle prior to moving forward. For SOL S2108000002 REV B, the Denso 68406797AA may not be available / may be on Backorder. In the event 68406797AA is on backorder, another validated Denso relay to use is 68244159AA. Quantities for this relay are limited, we kindly request to only order on an as needed basis until mid March 2021 so customer vehicles currently exhibiting this issue can be repaired. CAUTION: Denso relay part number 68244159AA can only be used in the Run/Start relay location. Premature relay failure will occur if used in other locations. Other locations require relays which can handle higher duty cycle requirements. Note: Only the Run/Start relay will require replacement for the issue identified in S2108000002 REV B. No other Song Chuan relays should be replaced for this condition.
Associated Products (2)Associated Documents - February 17, 2021•Document ID: 10188619Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 9004352
- Date Added:
- March 15, 2021
- Manufacturer:
- JEEP
SummaryRELAY, Micro **This applies to the 2020 KL and 2021 KL Only!!** Owner reports in colder temperatures the vehicle may exhibit a No Start or and/or a Start and Stall fail to Start condition. Vehicle will start normally when PDC or vehicle is warmed up. This symptom may also be accompanied by DTC P1279 -STARTER CONTROL CIRCUIT 2 OPEN. Refer to SOL Publication S2108000002 REV B to ensure it is applicable to the vehicle prior to moving forward. For SOL S2108000002 REV B, the Denso 68406797AA may not be available / may be on Backorder. In the event 68406797AA is on backorder, another validated Denso relay to use is 68244159AA. Quantities for this relay are limited, we kindly request to only order on an as needed basis until mid March 2021 so customer vehicles currently exhibiting this issue can be repaired. CAUTION: Denso relay part number 68244159AA can only be used in the Run/Start relay location. Premature relay failure will occur if used in other locations. Other locations require relays which can handle higher duty cycle requirements. Note: Only the Run/Start relay will require replacement for the issue identified in S2108000002 REV B. No other Song Chuan relays should be replaced for this condition.
Associated Products (2)Associated Documents - February 16, 2021•Document ID: 10220553Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR
- Mfr Comm. #:
- S2108000002RevB
- Date Added:
- September 26, 2022
- Manufacturer:
- JEEP
SummaryIn Cold Temperatures The Customer May Complain Of An Intermittent No Crank, Cranks And Stalls, Stops Cranking Fails To Start
Associated Products (2)Associated Documents - February 16, 2021•Document ID: 10188757Service Bulletin/Repair InstructionsEQUIPMENT; ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM
- Mfr Comm. #:
- S2108000002 Rev.
- Date Added:
- March 15, 2021
- Manufacturer:
- JEEP
SummaryIn Cold Temperatures The Customer May Complain Of An Intermittent No Crank, Cranks And Stalls, Stops Cranking Fails To Start
Associated Products (2)Associated Documents - February 13, 2021•Document ID: 10220548Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
- Mfr Comm. #:
- S2108000045
- Date Added:
- September 26, 2022
- Manufacturer:
- RAM
SummaryFavorite Song On-Air Alert List Empty
Associated Products (59)2021 Chrysler 3002021 Dodge Challenger2021 Dodge Charger2021 Jeep Cherokee2021 Jeep Compass2021 Jeep Gladiator2021 Jeep Grand Cherokee2021 Jeep Renegade2021 Jeep Wrangler2021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 55002020 Chrysler 3002020 Chrysler Pacifica2020 Dodge Challenger2020 Dodge Charger2020 Dodge Durango2020 Jeep Cherokee+ 39 moreAssociated Documents - February 13, 2021•Document ID: 10188752Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- S2108000045
- Date Added:
- March 15, 2021
- Manufacturer:
- JEEP
SummaryFavorite Song On-Air Alert List Empty
Associated Products (55)2021 Chrysler 3002021 Dodge Challenger2021 Dodge Charger2021 Jeep Cherokee2021 Jeep Compass2021 Jeep Gladiator2021 Jeep Grand Cherokee2021 Jeep Renegade2021 Jeep Wrangler2021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 45002020 Chrysler 3002020 Chrysler Pacifica2020 Dodge Challenger2020 Dodge Charger2020 Dodge Durango2020 Jeep Cherokee2020 Jeep Compass+ 35 moreAssociated Documents - January 29, 2021•Document ID: 10215959Service Bulletin/Repair InstructionsBACK OVER PREVENTION:DISPLAY FUNCTION
- Mfr Comm. #:
- 08-015-21
- Date Added:
- July 18, 2022
- Manufacturer:
- JEEP
SummaryRadio Enhancements This bulletin involves updating the radio software level to 1848.34. Customers may experience one or more of the following:Radio display screen flickers. Radio resets with RPM less than 1000 RPM (DT and JL with 3.0L Diesel). Clock loses 6 seconds per day (JL with 5 inch screen). Ghost Touch, features, modes and App?s changing without drivers input. Bluetooth pop noise. Pop message ?SXM Wait? displayed for extended period of time. The radio resets.
Associated Products (12)Associated Documents