Jaguar XJ Service Bulletins
1,413 manufacturer communications on file.
- January 9, 2014•Document ID: 10080372Service Bulletin/Repair InstructionsPOWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
- Mfr Comm. #:
- SB-6-216-NAS
- Date Added:
- September 17, 2016
- Manufacturer:
- JAGUAR
Summary"DESCRIPTION THE TRANSMISSION CONTROL SWITCH (TCS) MAY FAIL TO RISE WHEN THE ENGINE START/STOP BUTTON IS PRESSED (IGNITION SWITCHED ON) ON A LIMITED NUMBER OF 2013-2014 MODEL YEAR JAGUAR XF, XJ, AND XK VEHICLES WITHIN THE LISTED VIN RANGE. REPEATED CYCLING OF THE ENGINE START/STOP BUTTON MAY TEMPORARILY OVERCOME THIS ISSUE."
Associated Products (6)Associated Documents - January 9, 2014•Document ID: 10065193Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- K-202-NAS-1
- Date Added:
- May 13, 2016
- Manufacturer:
- JAGUAR
Summary"SITUATION: THE TRANSMISSION CONTROL SWITCH (TCS) MAY FAIL TO RISE WHEN THE ENGINE START/STOP BUTTON IS PRESSED (IGNITION SWITCHED 'ON'). REPEATED CYCLING OF THE ENGINE START/STOP BUTTON MAY TEMPORARILY OVERCOME THIS ISSUE. ACTION: RETAILERS ARE REQUIRED TO HOLD ALL AFFECTED VEHICLES WITHIN THE LISTED VIN RANGE THAT ARE IN THEIR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW OR USED VEHICLE SALE PENDING COMPLETION OF THE REWORK ACTION DETAILED IN THIS TECHNICAL BULLETIN."
Associated Products (6)Associated Documents - January 9, 2014•Document ID: 10063944Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- 6-216NAS
- Date Added:
- May 9, 2016
- Manufacturer:
- JAGUAR
SummarySUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (6)Associated Documents - January 8, 2014•Document ID: 10227611Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
- Mfr Comm. #:
- SSM70478
- Date Added:
- December 12, 2022
- Manufacturer:
- JAGUAR
Summary2.0 GTDI Turbocharger
Associated Products (17)Associated Documents - January 8, 2014•Document ID: 10227612Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI
- Mfr Comm. #:
- SSM70698
- Date Added:
- December 12, 2022
- Manufacturer:
- JAGUAR
SummaryBluetooth phone connectivity
Associated Products (36)2023 Jaguar F-TYPE2022 Jaguar F-TYPE2021 Jaguar F-TYPE2020 Jaguar F-TYPE2019 Jaguar F-TYPE2019 Jaguar XJ2018 Jaguar F-TYPE2018 Jaguar XJ2017 Jaguar F-TYPE2017 Jaguar XJ2016 Jaguar F-TYPE2016 Jaguar XJ2015 Jaguar F-TYPE2015 Jaguar XF2015 Jaguar XJ2014 Jaguar F-TYPE2014 Jaguar XF2014 Jaguar XJ2014 Jaguar XK2013 Jaguar XF+ 16 moreAssociated Documents - January 6, 2014•Document ID: 10226316Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- JTB00326NAS1
- Date Added:
- November 21, 2022
- Manufacturer:
- JAGUAR
SummaryTransmission Calibration Update
Associated Products (1)Associated Documents - January 6, 2014•Document ID: 10097561Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ENGINE
- Mfr Comm. #:
- JTB00326NAS1
- Date Added:
- April 19, 2017
- Manufacturer:
- JAGUAR
Summary"SITUATION: THE TRANSMISSION MAY EXPERIENCE POOR QUALITY GEAR SHIFTS AND/OR POOR ENGAGEMENT OF REVERSE AND DRIVE. CAUSE: THIS MAY BE CAUSED BY A SOFTWARE MISMATCH BETWEEN THE TRANSMISSION CONTROL MODULE (TCM) AND THE ENGINE CONTROL MODULE (ECM)."
Associated Products (1)Associated Documents - January 6, 2014•Document ID: 10097551Service Bulletin/Repair InstructionsFUEL/PROPULSION SYSTEM; ENGINE
- Mfr Comm. #:
- JTB00268NAS3
- Date Added:
- April 18, 2017
- Manufacturer:
- JAGUAR
Summary"SITUATION: ON VEHICLES FITTED WITH THE 4.2L NATURALLY ASPIRATED ENGINE ONLY, THE ENGINE MAY EXPERIENCE A ROUGH START OR STALL FOLLOWING A HOT SOAK OF 15-20 MINUTES. CAUSE: THIS MAY BE CAUSED BY THE FUELING CALIBRATION NOT BEING ROBUST FOR WINTER BLEND 10% ETHANOL FUEL."
Associated Products (9)Associated Documents - January 6, 2014•Document ID: 10064339Service Bulletin/Repair InstructionsENGINE; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- JTB-00326-NAS-1
- Date Added:
- May 9, 2016
- Manufacturer:
- JAGUAR
Summary"SITUATION: THE TRANSMISSION MAY EXPERIENCE POOR QUALITY GEAR SHIFTS AND/OR POOR ENGAGEMENT OF REVERSE AND DRIVE. CAUSE: THIS MAY BE CAUSED BY A SOFTWARE MISMATCH BETWEEN THE TRANSMISSION CONTROL MODULE (TCM) AND THE ENGINE CONTROL MODULE (ECM)."
Associated Products (1)Associated Documents - January 6, 2014•Document ID: 10064320Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- JTB00268NAS3
- Date Added:
- May 9, 2016
- Manufacturer:
- JAGUAR
Summary"SITUATION: ON VEHICLES FITTED WITH THE 4.2L NATURALLY ASPIRATED ENGINE ONLY, THE ENGINE MAY EXPERIENCE A ROUGH START OR STALL FOLLOWING A HOT SOAK OF 15-20 MINUTES. CAUSE: THIS MAY BE CAUSED BY THE FUELING CALIBRATION NOT BEING ROBUST FOR WINTER BLEND 10% ETHANOL FUEL."
Associated Products (10)Associated Documents - January 6, 2014•Document ID: 10055734Service Bulletin/Repair InstructionsPOWER TRAIN:AUTOMATIC TRANSMISSION
- Mfr Comm. #:
- 307-00
- Date Added:
- July 14, 2014
- Manufacturer:
- JAGUAR
SummaryTRANSMISSION MAY EXPERIENCE POOR SHIFTING PROBLEMS. 07/14*LJ
Associated Products (1)Associated Documents - January 2, 2014•Document ID: 10226598Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI
- Mfr Comm. #:
- SSM69078
- Date Added:
- November 28, 2022
- Manufacturer:
- JAGUAR
SummaryBluetooth issues after software updates.
Associated Products (17)Associated Documents - January 2, 2014•Document ID: 10097567Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM70698
- Date Added:
- April 19, 2017
- Manufacturer:
- JAGUAR
Summary"ISSUE: A CUSTOMER MAY REPORT THAT THEIR PHONE, DISCONNECTS DURING OR AFTER PHONE CALLS, SHOWS AS PAIRED BUT NOT AVAILABLE, IS NOT SHOWING AS PAIRED BUT IS AVAILABLE, IS DIFFICULT TO PAIR, AUDIO FRAGMENTS WHEN STREAMING MUSIC AND/OR OTHER UNEXPECTED BEHAVIOR. CAUSE: THIS CAN BE A RESULT OF REDUCED PHONE POWER DUE TO THE FOLLOWING:- BATTERY LIFE SOFTWARE UPDATE ON THE CUSTOMERS DEVICE, OTHER APPLICATIONS RUNNING IN THE BACKGROUND ON THE CUSTOMERS DEVICE (SUCH AS GAMES, SOCIAL MEDIA APPS, SEARCHING FOR NUMEROUS PAIRED DEVICES). A BREAK IN THE LINE OF SIGHT FROM THE IAM TO THE CUSTOMER DEVICE (E.G. DEVICE IN POCKET CAUSING ATTENUATION BY THE HUMAN BODY). ANOMALIES INTRODUCED WITH SOFTWARE UPDATES OF DEVICE THAT MAY REDUCE THE EFFECTIVENESS OF AUTHENTICATION BETWEEN THE CUSTOMER DEVICE AND THE VEHICLE. NOTE: THESE ISSUES ARE WELL DOCUMENTED ON OFFICIAL PHONE MANUFACTURERS SUPPORT WEB SITES."
Associated Products (21)Associated Documents - January 2, 2014•Document ID: 10097565Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- SSM69078
- Date Added:
- April 19, 2017
- Manufacturer:
- JAGUAR
Summary"ISSUE: APPLE IOS, AND ANDROID PHONE ISSUES AFTER SOFTWARE UPDATES. THE CUSTOMER MAY REPORT A RANGE OF PROBLEMS WITH THEIR PHONE CONNECTION, AUDIO QUALITY OR PHONEBOOK WHICH HAVE STARTED TO HAPPEN AFTER THE PHONE WAS MANUALLY OR AUTOMATICALLY SOFTWARE UPDATED. THE CUSTOMER MAY NOT BE AWARE OF AN AUTOMATIC UPDATE SO THIS SSM IS RECOMMENDED ON ANY BLUETOOTH PHONE ISSUES EXPERIENCED. CAUSE: PHONE SOFTWARE IS BEYOND THE CONTROL OF JAGUAR LAND ROVER AND ITS COMPATIBILITY WITH OUR SYSTEMS CAN ONLY BE TESTED AND APPROVED / DISAPPROVED ONCE RELEASED BY THE PHONE COMPANY. PHONES CAN SWITCH FROM WORKING WELL TO EXTREMELY POOR PERFORMANCE OR VICE VERSA AFTER AN UPDATE."
Associated Products (18)Associated Documents - January 2, 2014•Document ID: 10080382Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM:12V/24V/48V BATTERY
- Mfr Comm. #:
- SSM-70698
- Date Added:
- September 17, 2016
- Manufacturer:
- JAGUAR
Summary"ISSUE: A CUSTOMER MAY REPORT THAT THEIR PHONE, DISCONNECTS DURING OR AFTER PHONE CALLS, SHOWS AS PAIRED BUT NOT AVAILABLE, IS NOT SHOWING AS PAIRED BUT IS AVAILABLE, IS DIFFICULT TO PAIR, AUDIO FRAGMENTS WHEN STREAMING MUSIC AND/OR OTHER UNEXPECTED BEHAVIOR. CAUSE: THIS CAN BE A RESULT OF REDUCED PHONE POWER DUE TO THE FOLLOWING:- BATTERY LIFE SOFTWARE UPDATE ON THE CUSTOMERS DEVICE, OTHER APPLICATIONS RUNNING IN THE BACKGROUND ON THE CUSTOMERS DEVICE (SUCH AS GAMES, SOCIAL MEDIA APPS, SEARCHING FOR NUMEROUS PAIRED DEVICES). A BREAK IN THE LINE OF SIGHT FROM THE IAM TO THE CUSTOMER DEVICE (E.G. DEVICE IN POCKET CAUSING ATTENUATION BY THE HUMAN BODY). ANOMALIES INTRODUCED WITH SOFTWARE UPDATES OF DEVICE THAT MAY REDUCE THE EFFECTIVENESS OF AUTHENTICATION BETWEEN THE CUSTOMER DEVICE AND THE VEHICLE. NOTE: THESE ISSUES ARE WELL DOCUMENTED ON OFFICIAL PHONE MANUFACTURERS SUPPORT WEB SITES."
Associated Products (21)Associated Documents - January 2, 2014•Document ID: 10080381Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
- Mfr Comm. #:
- SSM-70478
- Date Added:
- September 17, 2016
- Manufacturer:
- JAGUAR
Summary"ISSUE: CUSTOMER COMPLAINT MAY IDENTIFY A TURBOCHARGER FAULT ON 2.0 GTDI ENGINES FROM 12MY ONWARDS, WHICH INCLUDES RE-MANUFACTURED UNITS. CAUSE: JLR ARE CURRENTLY INVESTIGATING THE POSSIBLE ROOT CAUSES WITH THE SUPPLIER, BORG WARNER TURBO SYSTEMS."
Associated Products (6)Associated Documents - January 2, 2014•Document ID: 10080380Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM-69078
- Date Added:
- September 17, 2016
- Manufacturer:
- JAGUAR
Summary"ISSUE: APPLE IOS, AND ANDROID PHONE ISSUES AFTER SOFTWARE UPDATES. THE CUSTOMER MAY REPORT A RANGE OF PROBLEMS WITH THEIR PHONE CONNECTION, AUDIO QUALITY OR PHONEBOOK WHICH HAVE STARTED TO HAPPEN AFTER THE PHONE WAS MANUALLY OR AUTOMATICALLY SOFTWARE UPDATED. THE CUSTOMER MAY NOT BE AWARE OF AN AUTOMATIC UPDATE SO THIS SSM IS RECOMMENDED ON ANY BLUETOOTH PHONE ISSUES EXPERIENCED. CAUSE: PHONE SOFTWARE IS BEYOND THE CONTROL OF JAGUAR LAND ROVER AND ITS COMPATIBILITY WITH OUR SYSTEMS CAN ONLY BE TESTED AND APPROVED / DISAPPROVED ONCE RELEASED BY THE PHONE COMPANY. PHONES CAN SWITCH FROM WORKING WELL TO EXTREMELY POOR PERFORMANCE OR VICE VERSA AFTER AN UPDATE."
Associated Products (21)Associated Documents - January 2, 2014•Document ID: 10229381Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI
- Mfr Comm. #:
- SSM70698
- Date Added:
- January 9, 2023
- Manufacturer:
- JAGUAR
SummaryBluetooth phone connectivity / pairing / music streaming issues
Associated Products (36)2023 Jaguar F-TYPE2022 Jaguar F-TYPE2021 Jaguar F-TYPE2020 Jaguar F-TYPE2019 Jaguar F-TYPE2019 Jaguar XJ2018 Jaguar F-TYPE2018 Jaguar XJ2017 Jaguar F-TYPE2017 Jaguar XJ2016 Jaguar F-TYPE2016 Jaguar XJ2015 Jaguar F-TYPE2015 Jaguar XF2015 Jaguar XJ2014 Jaguar F-TYPE2014 Jaguar XF2014 Jaguar XJ2014 Jaguar XK2013 Jaguar XF+ 16 moreAssociated Documents - January 2, 2014•Document ID: 10227594Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; UNKNOWN OR OTHER; EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI
- Mfr Comm. #:
- SSM69078
- Date Added:
- December 12, 2022
- Manufacturer:
- JAGUAR
SummaryBluetooth issues after software updates.
Associated Products (34)2023 Jaguar F-TYPE2023 Jaguar XF2022 Jaguar F-TYPE2022 Jaguar XF2022 Jaguar XJ2021 Jaguar F-TYPE2021 Jaguar XF2021 Jaguar XJ2020 Jaguar F-TYPE2020 Jaguar XF2020 Jaguar XJ2020 Jaguar XK2019 Jaguar F-TYPE2019 Jaguar XF2019 Jaguar XJ2018 Jaguar F-TYPE2018 Jaguar XF2018 Jaguar XJ2017 Jaguar F-TYPE2017 Jaguar XF+ 14 moreAssociated Documents - December 28, 2013•Document ID: 10226160Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:INFOTAINMENT
- Mfr Comm. #:
- K139NAS1
- Date Added:
- November 14, 2022
- Manufacturer:
- JAGUAR
SummaryTouch-Screen Bluetooth® Pop-up Message Software Update
Associated Products (2)Associated Documents