Jaguar XJ Service Bulletins

1,413 manufacturer communications on file.

• September 21, 2017•Document ID: 10119563

  Service Bulletin/Repair Instructions
  POWER TRAIN; ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  JTB00415NAS5

  Date Added:

  October 15, 2017

  Manufacturer:

  JAGUAR

  Summary

  Situation: T he transmission may default to Neutral (N) when the vehicle comes to a stop with Auto Stop/Start active. The gear indicator display may also flash on the Instrument Cluster and on the Transmission Control Switch (TCS).

  Associated Products (9)

  2016 Jaguar F-TYPE2015 Jaguar F-TYPE2015 Jaguar XF2015 Jaguar XJ2014 Jaguar F-TYPE2014 Jaguar XF2014 Jaguar XJ2013 Jaguar XF2013 Jaguar XJ
  Associated Documents

  • DownloadMC-10119563-0001.pdf↗
• September 8, 2017•Document ID: 10119560

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  SSM73298

  Date Added:

  October 15, 2017

  Manufacturer:

  JAGUAR

  Summary

  Issue: Technician may report one of the following conditions during or post PDI: DTC U2109-09 (Back up Battery Component Failures) During PDI it may not be possible to activate Telematics services Vehicle message centre may display "SOS Limited functionality", coupled with a DTC U2109-09

  Associated Products (21)

  2018 Jaguar F-PACE2018 Jaguar F-TYPE2018 Jaguar XE2018 Jaguar XF2018 Jaguar XJ2017 Jaguar F-PACE2017 Jaguar F-TYPE2017 Jaguar XE2017 Jaguar XF2017 Jaguar XJ2016 Jaguar F-TYPE2016 Jaguar XF2016 Jaguar XJ2015 Jaguar F-TYPE2015 Jaguar XJ2014 Jaguar F-TYPE2014 Jaguar XJ2013 Jaguar XJ2012 Jaguar XJ2011 Jaguar XJ+ 1 more
  Associated Documents

  • DownloadMC-10119560-0001.pdf↗
• September 7, 2017•Document ID: 10119555

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY:ROOF AND PILLARS; VISIBILITY:SUN/MOON ROOF ASSEMBLY; EQUIPMENT

  Mfr Comm. #:

  JTB00368NAS4

  Date Added:

  October 15, 2017

  Manufacturer:

  JAGUAR

  Summary

  Situation: The Panoramic Roof may exhibit a 'creak' noise while driving with the roof opening panel in the closed position. Creaking noises from the rear edge of the roof opening panel area, only when the opening panel in the closed position, during vehicle torsional inputs. This bulletin is a potential addition to the Service Instruction originally included in Service Action K117 (now expired) as this particular concern will normally occur while driving with the roof opening panel closed over undulations in the road such as, but not exclusively: drain covers, traffic calming measures, and uneven road surfaces.

  Associated Products (7)

  2016 Jaguar XJ2015 Jaguar XJ2014 Jaguar XJ2013 Jaguar XJ2012 Jaguar XJ2011 Jaguar XJ2010 Jaguar XJ
  Associated Documents

  • DownloadMC-10119555-0001.pdf↗
• August 31, 2017•Document ID: 10120500

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  SSM73543

  Date Added:

  October 21, 2017

  Manufacturer:

  JAGUAR

  Summary

  Issue: The Solid State Drive (SSD) within the Infotainment Master Controller (IMC) fails on vehicles fitted with InControl Touch Pro audio systems which causes Navigation, Speech and Media Library to be unavailable to the customer with the message 'System Warming Up' displayed on any attempt to use the features.

  Associated Products (20)

  2018 Jaguar F-PACE2018 Jaguar F-TYPE2018 Jaguar XE2018 Jaguar XF2017 Jaguar F-PACE2017 Jaguar F-TYPE2017 Jaguar XE2017 Jaguar XF2017 Jaguar XJ2016 Jaguar F-TYPE2016 Jaguar XF2016 Jaguar XJ2015 Jaguar F-TYPE2015 Jaguar XJ2014 Jaguar F-TYPE2014 Jaguar XJ2013 Jaguar XJ2012 Jaguar XJ2011 Jaguar XJ2010 Jaguar XJ
  Associated Documents

  • DownloadMC-10120500-0001.pdf↗
• July 17, 2017•Document ID: 10118501

  Service Bulletin/Repair Instructions
  EQUIPMENT; ELECTRICAL SYSTEM

  Mfr Comm. #:

  SSM72926

  Date Added:

  October 4, 2017

  Manufacturer:

  JAGUAR

  Summary

  Issue: Customer may report erratic ambient air temperature readings or default setting (ie.-40°) appearing.

  Associated Products (28)

  2018 Jaguar F-PACE2018 Jaguar F-TYPE2018 Jaguar XF2018 Jaguar XJ2017 Jaguar F-PACE2017 Jaguar F-TYPE2017 Jaguar XE2017 Jaguar XF2017 Jaguar XJ2016 Jaguar F-TYPE2016 Jaguar XE2016 Jaguar XF2016 Jaguar XJ2015 Jaguar F-TYPE2015 Jaguar XF2015 Jaguar XJ2014 Jaguar F-TYPE2014 Jaguar XF2014 Jaguar XJ2013 Jaguar XF+ 8 more
  Associated Documents

  • DownloadMC-10118501-0001.pdf↗
• July 14, 2017•Document ID: 10119548

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  6-339NAS

  Date Added:

  October 15, 2017

  Manufacturer:

  JAGUAR

  Summary

  DESCRIPTION OF ISSUE: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl® Touch Pro? system. Some customers may have experienced infotainment issues and this software upgrade is designed to enhance the robustness of the following features and functions: - Satellite Digital Audio Radio Service (SDARS) lock up, audio loss; channel artwork not displaying - Infotainment Master Controller (IMC) resets, blank screens, and poor system performance - CD ripping/playback issues - ?Camera System Not Available, Consult Your Dealer' message displayed on the Instrument Cluster (IC) upon vehicle set up - Media Player crash, library track select fails, USB source reliability - Phone and Bluetooth? - connection and contacts download issues - Climate control fan symbol not visible when increasing/decreasing fan speed - The heated seat temperature indication is misaligned to the vehicle image on the Touchscreen - Unable to access the seat massage auto function on the Touchscreen - The activation of the massage seats is reversed (the left seat massage program icon operates the right seat and the right seat massage program icon operates the left seat)

  Associated Products (6)

  2017 Jaguar F-PACE2017 Jaguar XE2017 Jaguar XF2017 Jaguar XJ2016 Jaguar XF2016 Jaguar XJ
  Associated Documents

  • DownloadMC-10119548-0001.pdf↗
• July 14, 2017•Document ID: 10118500

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  K437NAS5

  Date Added:

  October 4, 2017

  Manufacturer:

  JAGUAR

  Summary

  SITUATION: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl® Touch Pro? system. Some customers may have experienced infotainment issues and this software upgrade is designed to enhance the robustness of the following features and functions: ? Satellite Digital Audio Radio Service (SDARS) lock up, audio loss, channel artwork not displayed ? Infotainment Master Controller (IMC) resets, blank screens, and poor system performance ? CD ripping/playback issues ? Media Player crash, library track select fails, USB Source reliability ? Phone and Bluetooth? - connection and contacts download issues ? Climate control fan symbol not visible when increasing/decreasing fan speed ? The heated seat temperature indication is misaligned to the vehicle image on the Touchscreen ? Unable to access the seat massage auto function on the Touchscreen ? The activation of the massage seats is reversed (the left seat massage program icon operates the right seat and the right seat massage program icon operates the left seat) ? 'Camera System Not Available, Consult Your Dealer' message displayed on the Instrument Cluster (IC) upon vehicle set up.

  Associated Products (6)

  2017 Jaguar F-PACE2017 Jaguar XE2017 Jaguar XF2017 Jaguar XJ2016 Jaguar XF2016 Jaguar XJ
  Associated Documents

  • DownloadMC-10118500-0001.pdf↗
• July 6, 2017•Document ID: 10118499

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  SSM73139

  Date Added:

  October 4, 2017

  Manufacturer:

  JAGUAR

  Summary

  Issue: Users might be experiencing an issue where the navigation guidance may not work. When navigation destination is set and voice guidance is enabled, the user may not experience the instructions with the voice guidance for navigation.

  Associated Products (11)

  2018 Jaguar F-PACE2018 Jaguar F-TYPE2018 Jaguar XE2018 Jaguar XF2018 Jaguar XJ2017 Jaguar F-PACE2017 Jaguar XE2017 Jaguar XF2017 Jaguar XJ2016 Jaguar XF2016 Jaguar XJ
  Associated Documents

  • DownloadMC-10118499-0001.pdf↗
• June 20, 2017•Document ID: 10131577

  Service Bulletin/Repair Instructions
  POWER TRAIN; ELECTRICAL SYSTEM

  Mfr Comm. #:

  SSM73410

  Date Added:

  April 2, 2018

  Manufacturer:

  JAGUAR

  Summary

  Issue: A technician may want to run the ?Powertrain ? Transmission module adaption clear? routine, for any vehicle with an 8HP transmission, and will not be able to find the routine within SDD.

  Associated Products (21)

  2018 Jaguar F-PACE2018 Jaguar F-TYPE2018 Jaguar XE2018 Jaguar XF2018 Jaguar XJ2017 Jaguar F-PACE2017 Jaguar F-TYPE2017 Jaguar XE2017 Jaguar XF2017 Jaguar XJ2016 Jaguar F-TYPE2016 Jaguar XF2016 Jaguar XJ2015 Jaguar F-TYPE2015 Jaguar XJ2014 Jaguar F-TYPE2014 Jaguar XJ2013 Jaguar XJ2012 Jaguar XJ2011 Jaguar XJ+ 1 more
  Associated Documents

  • DownloadMC-10131577-0001.pdf↗
• June 9, 2017•Document ID: 10131574

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  SSM73067

  Date Added:

  April 2, 2018

  Manufacturer:

  JAGUAR

  Summary

  Issue: JLR is investigating 3.0L & 5.0L Supercharger noise, post VIN's on JTB00349v2 & JTB00356v2.

  Associated Products (16)

  2018 Jaguar F-TYPE2018 Jaguar XF2018 Jaguar XJ2017 Jaguar F-TYPE2017 Jaguar XF2017 Jaguar XJ2016 Jaguar F-TYPE2016 Jaguar XF2016 Jaguar XJ2015 Jaguar F-TYPE2015 Jaguar XJ2014 Jaguar F-TYPE2014 Jaguar XJ2013 Jaguar XJ2012 Jaguar XJ2011 Jaguar XJ
  Associated Documents

  • DownloadMC-10131574-0001.pdf↗
• June 7, 2017•Document ID: 10131580

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  SSM73419

  Date Added:

  April 2, 2018

  Manufacturer:

  JAGUAR

  Summary

  Issue: HERE Map updates must be performed correctly to ensure the vehicle's Infotainment system continues to operate as designed.

  Associated Products (21)

  2018 Jaguar F-TYPE2018 Jaguar XJ2017 Jaguar F-TYPE2017 Jaguar XJ2016 Jaguar F-TYPE2016 Jaguar XJ2015 Jaguar F-TYPE2015 Jaguar XF2015 Jaguar XJ2014 Jaguar F-TYPE2014 Jaguar XF2014 Jaguar XJ2013 Jaguar XF2013 Jaguar XJ2012 Jaguar XF2012 Jaguar XJ2011 Jaguar XF2011 Jaguar XJ2010 Jaguar XF2010 Jaguar XJ+ 1 more
  Associated Documents

  • DownloadMC-10131580-0001.pdf↗
• June 7, 2017•Document ID: 10131579

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  SSM73384

  Date Added:

  April 2, 2018

  Manufacturer:

  JAGUAR

  Summary

  Issue: Rear differential oil leak evident from the pinion seal.

  Associated Products (28)

  2018 Jaguar F-PACE2018 Jaguar F-TYPE2018 Jaguar XE2018 Jaguar XF2018 Jaguar XJ2017 Jaguar F-PACE2017 Jaguar F-TYPE2017 Jaguar XE2017 Jaguar XF2017 Jaguar XJ2016 Jaguar F-TYPE2016 Jaguar XF2016 Jaguar XJ2015 Jaguar F-TYPE2015 Jaguar XF2015 Jaguar XJ2014 Jaguar F-TYPE2014 Jaguar XF2014 Jaguar XJ2013 Jaguar XF+ 8 more
  Associated Documents

  • DownloadMC-10131579-0001.pdf↗
• June 6, 2017•Document ID: 10131578

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; SEATS

  Mfr Comm. #:

  SSM73417

  Date Added:

  April 2, 2018

  Manufacturer:

  JAGUAR

  Summary

  Issue: When the hard keys on the rear seat centre switch pack are operated pressing the Left Hand switch activates the Right Hand seat heater. Pressing the Right Hand switch activates the Left Hand seat heater.

  Associated Products (4)

  2018 Jaguar XJ2017 Jaguar XJ2016 Jaguar XJ2015 Jaguar XJ
  Associated Documents

  • DownloadMC-10131578-0001.pdf↗
• June 2, 2017•Document ID: 10131576

  Service Bulletin/Repair Instructions
  WHEELS; WHEELS:LUGS/NUTS/BOLTS/STUDS

  Mfr Comm. #:

  SSM72498

  Date Added:

  April 2, 2018

  Manufacturer:

  JAGUAR

  Summary

  Issue: Wheel stud failures (fractures).

  Associated Products (26)

  2018 Jaguar F-TYPE2018 Jaguar XE2018 Jaguar XF2018 Jaguar XJ2017 Jaguar F-TYPE2017 Jaguar XE2017 Jaguar XF2017 Jaguar XJ2016 Jaguar F-TYPE2016 Jaguar XF2016 Jaguar XJ2015 Jaguar F-TYPE2015 Jaguar XF2015 Jaguar XJ2014 Jaguar F-TYPE2014 Jaguar XF2014 Jaguar XJ2013 Jaguar XF2013 Jaguar XJ2012 Jaguar XF+ 6 more
  Associated Documents

  • DownloadMC-10131576-0001.pdf↗
• April 17, 2017•Document ID: 10097455

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT

  Mfr Comm. #:

  JTB00303NAS2

  Date Added:

  April 17, 2017

  Manufacturer:

  JAGUAR

  Summary

  "SITUATION: A RHYTHMIC 'BLIP' NOISE MAY BE HEARD FROM THE FRONT DOOR MID-RANGE SPEAKERS. THE NOISE MAY OCCUR AFTER THE VEHICLE HAS BEEN SHUT DOWN FOR A NUMBER OF MINUTES AND IS THEN WOKEN UP UPON ENTRY TO THE VEHICLE. CAUSE: UNDER CERTAIN CONDITIONS, THE INSTRUMENT CLUSTER MAY MOMENTARILY RESET. THIS RESET INDUCES A RING BREAK, WHICH IS IDENTIFIED AS A RHYTHMIC SPEAKER 'BLIP' NOISE WHEN THE VEHICLE IS WOKEN UP."

  Associated Products (3)

  2012 Jaguar XJ2011 Jaguar XJ2010 Jaguar XJ
  Associated Documents

  • DownloadMC-10097455-0001.pdf↗
• March 30, 2017•Document ID: 10118164

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  SSM73310

  Date Added:

  September 27, 2017

  Manufacturer:

  JAGUAR

  Summary

  Issue: SIM card does not latch in SIM slot or cannot be read.

  Associated Products (16)

  2017 Jaguar F-PACE2017 Jaguar F-TYPE2017 Jaguar XE2017 Jaguar XF2017 Jaguar XJ2016 Jaguar F-TYPE2016 Jaguar XF2016 Jaguar XJ2015 Jaguar F-TYPE2015 Jaguar XJ2014 Jaguar F-TYPE2014 Jaguar XJ2013 Jaguar XJ2012 Jaguar XJ2011 Jaguar XJ2010 Jaguar XJ
  Associated Documents

  • DownloadMC-10118164-0001.pdf↗
• March 29, 2017•Document ID: 10118162

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  JTB00533NAS1

  Date Added:

  September 27, 2017

  Manufacturer:

  JAGUAR

  Summary

  SITUATION: During an engine cold-start (coolant temperature at or below 75°C / 167°F), the engine may exhibit hard starting, rough idle, poor running, and/or an engine misfire. The engine Malfunction Indicator Lamp (MIL) may be illuminated with Diagnostic Trouble Code (DTC) P0316 stored in the Powertrain Control Module (PCM) and one or more misfire code(s) P0300, P0301, P0302, P0303, P0304, P0305, P0306, P0307, and/or P0308.

  Associated Products (5)

  2014 Jaguar F-TYPE2014 Jaguar XF2014 Jaguar XJ2013 Jaguar XF2013 Jaguar XJ
  Associated Documents

  • DownloadMC-10118162-0001.pdf↗
• March 23, 2017•Document ID: 10118153

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  SSM73298

  Date Added:

  September 27, 2017

  Manufacturer:

  JAGUAR

  Summary

  TCU fails activation and DTC U2109 flagged

  Associated Products (16)

  2017 Jaguar F-PACE2017 Jaguar F-TYPE2017 Jaguar XE2017 Jaguar XF2017 Jaguar XJ2016 Jaguar F-TYPE2016 Jaguar XF2016 Jaguar XJ2015 Jaguar F-TYPE2015 Jaguar XJ2014 Jaguar F-TYPE2014 Jaguar XJ2013 Jaguar XJ2012 Jaguar XJ2011 Jaguar XJ2010 Jaguar XJ
  Associated Documents

  • DownloadMC-10118153-0001.pdf↗
• March 14, 2017•Document ID: 10118148

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  K444NAS2

  Date Added:

  September 27, 2017

  Manufacturer:

  JAGUAR

  Summary

  TCU security key was not subject to end of line test and verification

  Associated Products (5)

  2017 Jaguar F-PACE2017 Jaguar XE2017 Jaguar XF2017 Jaguar XJ2016 Jaguar XJ
  Associated Documents

  • DownloadMC-10118148-0001.pdf↗
• March 1, 2017•Document ID: 10118145

  Service Bulletin/Repair Instructions
  EQUIPMENT:MECHANICAL

  Mfr Comm. #:

  JTB00539NAS2

  Date Added:

  September 27, 2017

  Manufacturer:

  JAGUAR

  Summary

  A rattle noise from the front overhead console may be evident

  Associated Products (2)

  2017 Jaguar XJ2016 Jaguar XJ
  Associated Documents

  • DownloadMC-10118145-0001.pdf↗