Infiniti QX60 Complaints (2014)

230 consumer complaints on file.

#11438763October 30, 2021
POWER TRAIN
I have Infiniti QX60 2014. I was driving with my family from a road trip. The vehicle started to jerk and violently shake when driving about 50 miles per hour. The vehicle almost stopped in the middle of the road. I pulled off and had to driver very slowly with hazard lights on for 40 minutes home. This is a major safety concern for this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435320October 4, 2021
ENGINE
Purchased my QX60 3 months ago from a used dealership. Today while out of town, car abruptly stopped accelerating. I pushed to safety, let it sit, car began to start moving again. Within a short min, it was right back to shutting off and being stuck in traffic with 4 minor passengers. This is very dangerous and seemingly a more common issue than just me. The day after my wedding…. And I’m towing my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433719September 20, 2021
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
I bought a 2014 INFINITI QX60 and after one week, my vehicle started to jerk after resuming from a stop sign or stop light but was just annoying at first. Later that day, the check engine light came on and I took it to auto zone to get the code which displayed "P1715 - Input Pulley Speed Signal" and secondary DTCs were P0776 (Pressure solenoid B performance/stuck off. When I am driving, I cannot make it a mile without having my RPMs skyrocket and my vehicle become inoperable and makes me turn my flashers on and find a place to pull over, shut off my vehicle, and restart it. This repeats over and over and over if I continue to get to the grocery store for essential needs but it is not safe to drive and will for sure cause a collision if it keeps happening. There are so many issues with this make/model and needs to be addressed for the safety of others on the road and myself/children as it is unexpected and very scary.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432891September 14, 2021
POWER TRAIN
The vehicle started to make a grinding sound and stopped suddenly in the middle of traffic. There were no warning lamps or other symptoms. Other cars had to abruptly stop and swerve to avoid hitting the rear of my vehicle. I have been informed that this is a known issue with this model of vehicle from Infiniti related to 2014 – 2017 QX60; FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT SEAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432296September 9, 2021
POWER TRAIN
I bought the SUV in 2016 with low milage. As of Sep 2021 the SUV has 79,200 miles on it. Last month I noticed that it didn't seeem to be changing gears when I was driving it and it's making a whistling noise when driving it. I've taken it to two different to have it and they both say that it's the CTV transmission. To replaced the tranmisson would cost over $6000.00. Upon researching online I saw that this seems to be ongoing problem with this SUV. We as consumers should not have to pay out of pocket for a repair that the manufactor is reaponsible for.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432394September 9, 2021
POWER TRAIN, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
My car have a transmission issue it’s jerking,shuldder Infinity should replace qx60 We bought this car and it too much headeach every month I spent at least 2000 fixing this car We should get a refund or they should change the car for anyone that have 2014 qx60 they shouldn’t sell this cars in a USA no more
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422152June 24, 2021
ELECTRICAL SYSTEM, STEERING, SUSPENSION
Electrical coupling faulty and cause the car to shudder and jerk. I took it to Priority Infinity Greenbrier it is a know issue. These coupling should last on these vehicles. component has not been inspected by manufacture. No warning notice at all
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421993June 23, 2021
POWER TRAIN
I was driving my 2014 Infiniti QX60 on the freeway with my son and out of nowhere the QX60 starts shudder and jerking while driving on the freeway. After some back and forth with dealership, was told about the transmission on this model and it needs replacing at $6940 and it is a known issue, but my mileage is over 94K and outside of the Nissan warranty. Consumer would like to withdraw the complaint, problem has been resolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421630June 21, 2021
UNKNOWN OR OTHER
Sunroof exploded while driving. Glass exploded everywhere and could have hit my children in the backseat, as well as my husband and I sitting in the front. No warning signs at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420729June 13, 2021
UNKNOWN OR OTHER
Sunroof glass exploded while driving on interstate. Shade was closed so glass did not get inside the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420569June 11, 2021
POWER TRAIN
The contact owns a 2014 Infiniti QX60. The contact stated while driving at various speeds, the vehicle shuddered while depressing the accelerator. The check engine warning light was illuminated. The vehicle would resume normal driving once the accelerator pedal was released. The contact had taken the vehicle to an independent mechanic where he was informed that the transmission was defective however, the mechanic refused to fix the vehicle. Neither the dealer nor the manufacturer were notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419968June 7, 2021
ENGINE
Car jerks while changing gears. It sometimes hesitates when you step on the gas and often it feels like it "bangs" into gear when it finally does change. It feels like there is a transmission problem. However there does not appear to be any recalls for this. We've had fluid flushes and changes in an effort to fix the problem but it continues to be an issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418559May 25, 2021
UNKNOWN OR OTHER
Sunroof exploded while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416429May 13, 2021
ELECTRICAL SYSTEM, POWER TRAIN
THE CAR SHUTTERS WHEN IN MOTION AND MAKING A TURN AND OCCASIONALLY WHEN IN REVERSE. I BELIEVE THIS IS A KNOWN ISSUE REF ITB12-072D
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404899March 25, 2021
POWER TRAIN
TRUCK NOT GOING INTO GEAR OR DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403601March 17, 2021
POWER TRAIN
WE ARE EXPERIENCING SHIFTING DELAYS AND GRINDING WHEN ACCELERATING. THE CAR IS SHAKING AT AROUN 30/40 MPH SPEED AND WE HEAR WHISTLING SOUND COMING FROM UNDER THE HOOD WHEN DRIVING. WHEN THE CAR IS RUNNING BUT STATIONARY NO NOISE IS HEARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402778March 13, 2021
ENGINE, POWER TRAIN
I BOUGHT MY INFINTI QX60 USED A LITTLE OVER A YEAR AGO. I WAS SO EXCITED TO FINALLY HAVE A BEAUTIFUL LUXURY CAR WITH EVERYTHING I WANTED AND IT WOULD BE A SAFE AND DEPENDABLE CAR EVEN THO IT WAS USED BECAUSE IT WAS AN 'INFINITI'. ALL OF A SUDDEN, RIGHT AFTER HAVING IT A YEAR, I WENT TO ACCELERATE TO GET ONTO THE HIGHWAY ABC'S IT BOGGED OUT ON ME HALFWAY THRU THE PASS OVER ONTO THE HIGHWAY.. SCARED ME TO DEATH. IT CONTINUED TO BOG IT SEVERAL TIMES AFTER THAT. WE TOOK IT TO MECHANIC TO GET THE DIAGNOSTIC CODE FOR THE ISSUE. WE CALLED THE DEALER WE BOUGHT IT FROM ABCE CONNECTED NISSAN/INFINITY. THE PROBLEM WAS A 'TRANSMISSION SHUTTER' ISSUE WITH THE CVT TRANSMISSION. WE WERE SHOCKED TO FIND THAT MY DREAM CAR HAD A 'RUBBER BAND' TRANSMISSION.. WITH RECALLS ON OTHER YEARS FOR THE SAME TRANSMISSION. I'VE BEEN QUOTED ANYWHERE FROM $6,000-9,000.00. I FEEL SO UPSET AND DEFEATED BY THIS. THE VEHICLE HAD LOW MILES FOR THE YEAR. IF THIS HAD BEEN A ISSUE WITH PREVIOUS YEARS AND OTHER MAKES AND MODELS, WHY WAS THIS YEAR AND MODEL INCLUDED. I AM PRAYING YOU CAN HELP ME WITH THIS..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397245February 21, 2021
POWER TRAIN
I NOTICED A SHAKING WHEN CAR WAS RIDING AT 15-25 MPH AND WOULD GO AWAY ONCE I REACHED A HIGHER SPEED. TOOK TO MECHANIC FOR OIL CHANGE AND ASKED TO CHECK. I WAS TOLD TO TAKE TO DEALERSHIP BASED ON CODE THEY WERE GETTING. TOOK CAR TO DEALERSHIP AND WAS TOLD IT WAS A PART OF TRANSMISSION THAT WAS UNDER WARRANTY. THEY ORDERED PART AND WHEN WENT TO DO WORK ANOTHER CODE APPEARED AND I WAS TOLD THEY WERE REPLACING THE ENTIRE TRANSMISSION. THEN I WAS TOLD THE ELECTRONIC REAR COUPLING WAS ALSO REPLACED. ALL WORK UNDER WARRANTY. ON THE WAY HOME FROM DEALERSHIP AFTER REPAIRS COMPLETE THE CAR COMPLETELY DIED ON ME. SHUT DOWN ON MAJOR ROAD- DEAD- NOT EVEN EMERGENCY FLASHERS WOULD WORK. HAD ARE IMMEDIATELY TOWED BACK TO DEALERSHIP. I WAS CALLED THE NEXT DAYS TO SAY IT WAS THE BATTERY. I DIDN'T BELIEVE THAT WAS THE PROBLEM AS THE BATTERY WAS ONLY 2 YEARS OLD. AFTER A CHARGE THE CAR WAS DRIVABLE. I PICKED UP AND DROPPED OFF AT MY MECHANIC. THEY TESTED EVERYTHING- BATTERY COMPLETELY FINE AND THEY COULDN'T FIND ANYTHING WRONG. CAR WAS FINE WHEN THEY DROVE. PICKED UP 2 DAYS AGO AND HAD THE PROBLEM AGAIN TODAY. THE CAR SHUTS DOWN WHEN GOING FROM BREAKS TO GAS AND FROM PARKED TO GAS. I JUST GET A MALFUNCTION ALERT. WHEN CAR LEFT OFF FOR SOMETIME IT 'RECHARGES' AND THEN IS OKAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397095February 20, 2021
ENGINE, POWER TRAIN
CAR SHUDDERS AND JITTERS DURING ACCELERATION FROM STOPPED POSOTION. ENGINE REVS AND AND GOES TO ZERO ON ITS OWN FOR NO REASON WHILE IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396921February 19, 2021
SEAT BELTS
WHILE DRIVING ON HIGHWAY LOSS OF POWER AND TRANSMISSION, FEELS AS THO IT CAN'T SHIFT AND RPMS OR OUT OF WACK. EVEN AFTER THE TRANSMISSION WAS REPLACED LAST WEEK BY INFINITI DUE TO THE RECALL, I'M STILL HAVING THE EXACT SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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