Infiniti QX60 Service Bulletins (2014)

262 manufacturer communications on file.

• June 24, 2019•Document ID: 10162969

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  ITB12-011n

  Date Added:

  July 22, 2019

  Manufacturer:

  INFINITI

  Summary

  TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

  Associated Products (35)

  2019 Infiniti Q502019 Infiniti Q602019 Infiniti Q702019 Infiniti QX302019 Infiniti QX502019 Infiniti QX602019 Infiniti QX802018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX602017 Infiniti QX802016 Infiniti Q50+ 15 more
  Associated Documents

  • DownloadMC-10162969-0001.pdf↗
• June 13, 2019•Document ID: 10162972

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING:HEADLIGHTS

  Mfr Comm. #:

  ITB19-014

  Date Added:

  July 22, 2019

  Manufacturer:

  INFINITI

  Summary

  2013 JX35 AND 2014-2020 QX60; REMOVAL OF HEADLIGHT ASSEMBLY LOCATING BRACKET SERVICE INFORMATION If replacement of a Front Combination Headlamp assembly (headlight assembly) is necessary, for the applied vehicles, the locating bracket (if present) on the new replacement headlight assembly must first be removed before installation. Inspect the new replacement headlight assembly and confirm if a locating bracket is attached, with a Torx screw, on top in the center (see Figure 1). Is a locating bracket present? - NO: This bulletin does not apply. Continue with the installation of the new replacement headlight assembly. - YES 1. Using a T10 Torx screwdriver, remove the locating bracket attached to the topcenter of the replacement headlight assembly (see Figure 1). 2. Discard the locating bracket and Torx screw. 3. Continue the installation of the replacement headlight assembly. NOTE: Refer to the Electronic Service Manual (ESM) for the procedure to remove or install a headlight assembly. CAUTION: Take care when installing the headlight assembly so that the painted surface of the fender is not damaged. - Black electrical tape can be used to protect the edge of the fender while installing the headlight assembly.

  Associated Products (7)

  2019 Infiniti QX602018 Infiniti QX602017 Infiniti QX602016 Infiniti QX602015 Infiniti QX602014 Infiniti QX602013 Infiniti JX35
  Associated Documents

  • DownloadMC-10162972-0001.pdf↗
• June 4, 2019•Document ID: 10162971

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  ITB14-053b

  Date Added:

  July 22, 2019

  Manufacturer:

  INFINITI

  Summary

  ABNORMAL NOISE FROM FRONT ENGINE MOUNT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

  Associated Products (7)

  2019 Infiniti QX602018 Infiniti QX602017 Infiniti QX602016 Infiniti QX602015 Infiniti QX602014 Infiniti QX602013 Infiniti JX35
  Associated Documents

  • DownloadMC-10162971-0001.pdf↗
• May 13, 2019•Document ID: 10161386

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  ITB19-011

  Date Added:

  June 24, 2019

  Manufacturer:

  INFINITI

  Summary

  DEAD PEDAL REPLACEMENT SERVICE INFORMATION If the dead pedal needs to be replaced for anyreason, it is no longer necessary to replace the front floor trim (carpet). The dead pedal is now available as a service part. NOTE: Do not replace the carpet if only the dead pedal is needed. ACTION Follow the SERVICE PROCEDURE on the next page to replace ONLY the dead pedal. NOTE: Dead pedal is listed in PARTS INFORMATION on the last page.

  Associated Products (7)

  2019 Infiniti QX602018 Infiniti QX602017 Infiniti QX602016 Infiniti QX602015 Infiniti QX602014 Infiniti QX602013 Infiniti JX35
  Associated Documents

  • DownloadMC-10161386-0001.pdf↗
• April 2, 2019•Document ID: 10160176

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  ITB19-008

  Date Added:

  May 20, 2019

  Manufacturer:

  INFINITI

  Summary

  EXTERIOR CLEANING INFORMATION SERVICE INFORMATION When cleaning the exterior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration. - Always refer to the Appearance and care section of the related owner?s manual. - Not all cleaners are created equal. - Many cleaners come in concentrated form. - Alkaline cleaners (cleaners with a high pH value) can cause spots on paint and trim when not used as directed. - Some commercial car washes use cleaners with a high pH value. - When using cleaners that meet the conditions defined in the Appearance and care section, be sure to carefully follow the cleaner?s directions. - When finished cleaning/washing, rinse thoroughly with clean water. IMPORTANT: Damage to paint, glass, bright metal, or any other exterior surface caused by using improper cleaning products is not covered under warranty. Always refer to the Paint Incident Identification Manual (PIIM) and Assurance Products Reference Manual (APRM). Follow the guidelines in the PIIM and APRM for non-warrantable exterior body, glass, or painted surface quality issues. To access the PIIM and APRM, login to nnanet.com: - For the PIIM, select: MY LINKS > Warranty > Paint Incident Identification Manual - For the APRM, select: MY DOCUMENTS > Warranty > APRM See further information in this bulletin.

  Associated Products (221)

  2019 Infiniti Q502019 Infiniti Q602019 Infiniti Q702019 Infiniti QX302019 Infiniti QX502019 Infiniti QX602019 Infiniti QX802018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX502018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX502017 Infiniti QX60+ 201 more
  Associated Documents

  • DownloadMC-10160176-0001.pdf↗
• March 28, 2019•Document ID: 10158418

  Service Bulletin/Repair Instructions
  POWER TRAIN; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  ITB13-055c

  Date Added:

  April 15, 2019

  Manufacturer:

  INFINITI

  Summary

  CVT / TCM CALIBRATION DATA ?WRITE? PROCEDURE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

  Associated Products (7)

  2019 Infiniti QX602018 Infiniti QX602017 Infiniti QX602016 Infiniti QX602015 Infiniti QX602014 Infiniti QX602013 Infiniti JX35
  Associated Documents

  • DownloadMC-10158418-0001.pdf↗
• March 20, 2019•Document ID: 10158420

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  ITB18-026b

  Date Added:

  April 15, 2019

  Manufacturer:

  INFINITI

  Summary

  CVT FLUID LEVEL QUICK CHECK GAUGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

  Associated Products (7)

  2019 Infiniti QX602018 Infiniti QX602017 Infiniti QX602016 Infiniti QX602015 Infiniti QX602014 Infiniti QX602013 Infiniti JX35
  Associated Documents

  • DownloadMC-10158420-0001.pdf↗
• March 15, 2019•Document ID: 10158419

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  ITB18-006a

  Date Added:

  April 15, 2019

  Manufacturer:

  INFINITI

  Summary

  2013 JX35 AND 2014-2017 QX60; VDC WARNING LAMP ON WITH DTC C1116 STORED This bulletin has been amended. Please see AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

  Associated Products (5)

  2017 Infiniti QX602016 Infiniti QX602015 Infiniti QX602014 Infiniti QX602013 Infiniti JX35
  Associated Documents

  • DownloadMC-10158419-0001.pdf↗
• January 29, 2019•Document ID: 10152991

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  ITB17-042b

  Date Added:

  February 19, 2019

  Manufacturer:

  INFINITI

  Summary

  INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.

  Associated Products (76)

  2019 Infiniti Q502019 Infiniti Q602019 Infiniti Q702019 Infiniti QX302019 Infiniti QX502019 Infiniti QX602019 Infiniti QX802018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX502018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX502017 Infiniti QX60+ 56 more
  Associated Documents

  • DownloadMC-10152991-0001.pdf↗
• January 29, 2019•Document ID: 10152989

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  ITB13-044g

  Date Added:

  February 19, 2019

  Manufacturer:

  INFINITI

  Summary

  ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.

  Associated Products (71)

  2019 Infiniti Q502019 Infiniti Q602019 Infiniti Q702019 Infiniti QX302019 Infiniti QX502019 Infiniti QX602019 Infiniti QX802018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX502018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX502017 Infiniti QX60+ 51 more
  Associated Documents

  • DownloadMC-10152989-0001.pdf↗
• January 24, 2019•Document ID: 10152987

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  ITB12-011m

  Date Added:

  February 19, 2019

  Manufacturer:

  INFINITI

  Summary

  TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with factory Navigation system. This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

  Associated Products (35)

  2019 Infiniti Q502019 Infiniti Q602019 Infiniti Q702019 Infiniti QX302019 Infiniti QX502019 Infiniti QX602019 Infiniti QX802018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX602017 Infiniti QX802016 Infiniti Q50+ 15 more
  Associated Documents

  • DownloadMC-10152987-0001.pdf↗
• November 28, 2018•Document ID: 10152503

  Service Bulletin/Repair Instructions
  EQUIPMENT; ENGINE

  Mfr Comm. #:

  Revision 1-IEVAP

  Date Added:

  January 7, 2019

  Manufacturer:

  INFINITI

  Summary

  OBD II EVAP Tube Warranty Enhancement The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying clients at this time.

  Associated Products (114)

  2017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX602017 Infiniti QX702016 Infiniti Q502016 Infiniti Q702016 Infiniti QX502016 Infiniti QX602016 Infiniti QX702016 Infiniti QX802015 Infiniti Q402015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX802014 Infiniti Q50+ 94 more
  Associated Documents

  • DownloadMC-10152503-0001.pdf↗
• November 28, 2018•Document ID: 10152502

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, GASOLINE; FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

  Mfr Comm. #:

  ITB17-026b

  Date Added:

  January 7, 2019

  Manufacturer:

  INFINITI

  Summary

  INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying clients at this time.

  Associated Products (114)

  2017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX602017 Infiniti QX702016 Infiniti Q502016 Infiniti Q702016 Infiniti QX502016 Infiniti QX602016 Infiniti QX702016 Infiniti QX802015 Infiniti Q402015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX802014 Infiniti Q50+ 94 more
  Associated Documents

  • DownloadMC-10152502-0001.pdf↗
• November 13, 2018•Document ID: 10152506

  Service Bulletin/Repair Instructions
  AIR BAGS

  Mfr Comm. #:

  ITB18-039

  Date Added:

  January 7, 2019

  Manufacturer:

  INFINITI

  Summary

  AIR BAG WARNING LIGHT FLASHING INDICATING SYSTEM DIAGNOSTIC MODE IF YOU CONFIRM The air bag warning light is flashing slowly (repeating 2 seconds ON, 2 seconds OFF). NOTE: If this should occur, the Air Bag Diagnosis Sensor Unit is in Diagnostic Mode and needs to be returned to User Mode. ACTION 1. Use CONSULT-III plus to check for Air Bag DTCs and perform repairs as needed. 2. Return the Air Bag Diagnosis Sensor Unit to User Mode.

  Associated Products (34)

  2019 Infiniti Q502019 Infiniti Q602019 Infiniti Q702019 Infiniti QX602019 Infiniti QX802018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX602017 Infiniti QX702017 Infiniti QX802016 Infiniti Q502016 Infiniti Q702016 Infiniti QX602016 Infiniti QX70+ 14 more
  Associated Documents

  • DownloadMC-10152506-0001.pdf↗
• November 12, 2018•Document ID: 10152501

  Service Bulletin/Repair Instructions
  SUSPENSION:REAR; EQUIPMENT

  Mfr Comm. #:

  ITB12-072e

  Date Added:

  January 7, 2019

  Manufacturer:

  INFINITI

  Summary

  2013 JX35, 2014-2019 QX60, 2014-2017 QX60 HYBRID; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS This bulletin applies to AWD (All-Wheel Drive) vehicles only. This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

  Associated Products (7)

  2019 Infiniti QX602018 Infiniti QX602017 Infiniti QX602016 Infiniti QX602015 Infiniti QX602014 Infiniti QX602013 Infiniti JX35
  Associated Documents

  • DownloadMC-10152501-0001.pdf↗
• November 5, 2018•Document ID: 10152504

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  ITB18-026a

  Date Added:

  January 7, 2019

  Manufacturer:

  INFINITI

  Summary

  CVT FLUID LEVEL QUICK CHECK GAUGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

  Associated Products (7)

  2019 Infiniti QX602018 Infiniti QX602017 Infiniti QX602016 Infiniti QX602015 Infiniti QX602014 Infiniti QX602013 Infiniti JX35
  Associated Documents

  • DownloadMC-10152504-0001.pdf↗
• October 24, 2018•Document ID: 10149809

  Service Bulletin/Repair Instructions
  EQUIPMENT; STRUCTURE

  Mfr Comm. #:

  ITB18-037

  Date Added:

  December 3, 2018

  Manufacturer:

  INFINITI

  Summary

  PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors (see examples on page 2). When removing the protective covering, care must be used to avoid scuffs, scrapes, cuts, and other abrasive contact to interior trim components. DO NOT use sharp objects like razor blades, box cutters, knives, etc. when removing the plastic interior trim protective covering. IMPORTANT: All soft trim described in this bulletin is on automatic return to NNA. Any trim found damaged in the way described in this bulletin will be charged back to the dealer.

  Associated Products (219)

  2019 Infiniti Q502019 Infiniti Q702019 Infiniti QX502019 Infiniti QX602019 Infiniti QX802018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX502018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX502017 Infiniti QX602017 Infiniti QX702017 Infiniti QX80+ 199 more
  Associated Documents

  • DownloadMC-10149809-0001.pdf↗
• October 12, 2018•Document ID: 10149806

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  ITB18-034

  Date Added:

  December 3, 2018

  Manufacturer:

  INFINITI

  Summary

  TRANSMISSION & ENGINE AUTOMATED DATA COLLECTION AND DIAGNOSTIC REPORTING SERVICE INFORMATION To support proper diagnosis and to promote Fixed-Right-First-Time ? Infiniti may review CONSULT-III plus (CIII plus) data relating to vehicle operation and function to help with vehicle diagnosis and diagnostic validation. IMPORTANT: For transmission/engine repair or replacement, retailers are required to connect C-III plus and perform ?Diagnosis (All Systems)?. Performing C-III plus ?Diagnosis (All Systems)? is also required prior to contacting any Infiniti call center (i.e. TECH-LINE, PCC, or WCC) for diagnostic support or claim preauthorization. NOTE: For additional information regarding Automated Vehicle Data Collection, refer to IWBI/18-019. To support Automated Vehicle Data Collection, your C-III plus must have the Diagnosis result reporting function-Setting turned ON. If Diagnosis result reporting function-Setting is OFF: - It may cause dealer consideration for Audit or the Anomalous Repair Control (ARC) program, where applicable. - It may result in a repair being non-warrantable. Refer to the Service Procedure on the next page to confirm your C-III plus ?Diagnosis result reporting function-Setting? is turned ON.

  Associated Products (219)

  2019 Infiniti Q502019 Infiniti Q702019 Infiniti QX502019 Infiniti QX602019 Infiniti QX802018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX502018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX502017 Infiniti QX602017 Infiniti QX702017 Infiniti QX80+ 199 more
  Associated Documents

  • DownloadMC-10149806-0001.pdf↗
• October 12, 2018•Document ID: 10148776

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  REVISION 4-PC451

  Date Added:

  November 19, 2018

  Manufacturer:

  INFINITI

  Summary

  2G Telematics Hardware Replacement Client Satisfaction Initiative UPDATE October 12, 2018 Please discard earlier versions of this bulletin. The announcement from February 17, 2017 has been revised to include: - ~397 retailed vehicles have been added to campaign ID PC454

  Associated Products (11)

  2015 Infiniti Q502015 Infiniti Q702015 Infiniti QX602015 Infiniti QX802014 Infiniti Q502014 Infiniti Q702014 Infiniti QX602014 Infiniti QX802013 Infiniti JX352013 Infiniti M372013 Infiniti QX56
  Associated Documents

  • DownloadMC-10148776-0001.pdf↗
• October 9, 2018•Document ID: 10149802

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  Infiniti USA Ret

  Date Added:

  December 3, 2018

  Manufacturer:

  INFINITI

  Summary

  Infiniti USA Electronic Field Communication Subject: Retailed Vehicle Open Campaign Report Lists Updated The lists for each retailer?s Retailed Vehicle Open Campaign Report has been updated today in DBS. We made our best effort to reassign vehicles to retailers based on the most recent owner information we received. The complexity of filtering out brokers (banks, salvage yards, and insurance companies) and reassigning VINs based on updated owner information affected over 123K records between INFINITI and Nissan, so we are unable to summarize the changes at a regional or retailer level. We suggest the retailers download their lists and have their outbound call centers compare information if necessary. If you have questions, please let us know. Additionally, we will have some enhancements coming in DBS effective November 17, 2018: Owner Data Updates (NNA side): 1. VIN, Campaign Code, and Source are the unique fields 2. Compare all fields except Remove Flag and Comments to see if there is a difference. a. If there is same VIN, Camp ID, and Source and all other fields are also the same then the record will be updated without changing Remove Flag and Comment field b. If there is same VIN, Camp ID, and Source and any other field is different, then the record will be inserted, in this case Remove Flag and Comment field will be blank as this is new record. The remove flag is being removed so the retailer will understand the information they previously flagged for removal has been updated and should be tried again before reapplying the removal flag. c. The retailer benefit of A & B above is duplicate records for the same VIN, Camp ID, and information source with the same customer contact information will no longer display in DBS on the Retailed Vehicle Open Campaign Report.

  Associated Products (219)

  2019 Infiniti Q502019 Infiniti Q702019 Infiniti QX502019 Infiniti QX602019 Infiniti QX802018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX502018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX502017 Infiniti QX602017 Infiniti QX702017 Infiniti QX80+ 199 more
  Associated Documents

  • DownloadMC-10149802-0001.pdf↗