Infiniti QX60 Service Bulletins (2017)

214 manufacturer communications on file.

• November 27, 2017•Document ID: 10127469

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  ITB17-055

  Date Added:

  January 29, 2018

  Manufacturer:

  INFINITI

  Summary

  INFINITI; INTELLIGENT KEY IDENTIFICATION AND REGISTRATION TIPS This bulletin applies to vehicles equipped with Intelligent Key only. SERVICE INFORMATION When replacing or adding an Intelligent Key, it is very important to make sure the correct Intelligent Key is selected from the parts department. - A running change was made that will help identify the correct Intelligent Key. - Beginning in late 2017 and early 2018 the last five digits of the Intelligent Key part number is marked on the Intelligent Key under the mechanical key. - See page 2 for location images of this part number addition. NOTE: - A correct Intelligent Key may or may not have the last five digits of the part number as shown on page 2. - The above running change was applied as a ?help? to identify the correct Intelligent Key for a given vehicle, but the actual part number listed in the parts catalog did not change. - Make sure to use the electronic parts catalog (FAST) or equivalent to confirm the correct Intelligent Key for a given vehicle.

  Associated Products (7)

  2018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX602017 Infiniti Q502017 Infiniti Q602017 Infiniti QX60
  Associated Documents

  • DownloadMC-10127469-0001.pdf↗
• November 14, 2017•Document ID: 10127463

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  ITB12-011i

  Date Added:

  January 29, 2018

  Manufacturer:

  INFINITI

  Summary

  TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles that are equipped with factory Navigation system. This bulletin has been amended. Changes have been made throughout. You must read the entire bulletin to understand all the changed information. Please discard all previous versions of this bulletin.

  Associated Products (28)

  2018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX602017 Infiniti QX802016 Infiniti Q502016 Infiniti Q702016 Infiniti QX602016 Infiniti QX802015 Infiniti Q502015 Infiniti Q702015 Infiniti QX602015 Infiniti QX80+ 8 more
  Associated Documents

  • DownloadMC-10127463-0001.pdf↗
• November 6, 2017•Document ID: 10127466

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  ITB17-037b

  Date Added:

  January 29, 2018

  Manufacturer:

  INFINITI

  Summary

  INFINITI; DISPLAY CONTROL UNIT INFORMATION This bulletin has been amended. The TITLE and APPLIED VEHICLES section have been updated. No other changes have been made. Discard all previous versions of this bulletin.

  Associated Products (6)

  2018 Infiniti Q702018 Infiniti QX302018 Infiniti QX602018 Infiniti QX802017 Infiniti QX302017 Infiniti QX60
  Associated Documents

  • DownloadMC-10127466-0001.pdf↗
• September 28, 2017•Document ID: 10118684

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  ITB17-037a

  Date Added:

  October 12, 2017

  Manufacturer:

  INFINITI

  Summary

  2017 QX60, QX60 HYBRID AND QX30; DISPLAY CONTROL UNIT INFORMATION This bulletin has been amended. Figure 2 was changed to identify the AV control unit and the Navi control unit. Please discard previous versions of this bulletin.

  Associated Products (2)

  2017 Infiniti QX302017 Infiniti QX60
  Associated Documents

  • DownloadMC-10118684-0001.pdf↗
• September 28, 2017•Document ID: 10118683

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  ITB12-011h

  Date Added:

  October 12, 2017

  Manufacturer:

  INFINITI

  Summary

  TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles equipped with factory Navigation system. This bulletin has been amended. Information for several 2018 models has been added. No other changes have been made. Please discard all previous versions of this bulletin.

  Associated Products (27)

  2018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX602017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX602017 Infiniti QX802016 Infiniti Q502016 Infiniti Q702016 Infiniti QX602016 Infiniti QX802015 Infiniti Q502015 Infiniti Q702015 Infiniti QX602015 Infiniti QX802014 Infiniti Q50+ 7 more
  Associated Documents

  • DownloadMC-10118683-0001.pdf↗
• September 25, 2017•Document ID: 10118686

  Service Bulletin/Repair Instructions
  SEATS

  Mfr Comm. #:

  ITB17-049

  Date Added:

  October 12, 2017

  Manufacturer:

  INFINITI

  Summary

  2017-2018 QX60 AND QX60 HYBRID; 2ND ROW SEAT HANDLE "CARGO MODE" CHANGE SERVICE INFORMATION A change has been made to the 2nd row seat handles in the Applied Vehicles. Vehicles produced between August 25, 2017 and September 8, 2017 (see VIN information below) are equipped with 2nd row seat handles that have "CARGO MODE" displayed on them (Figure 1). Applied Vehicles built before and after the time period shown above are equipped with blank seat handles (Figure 2). Vehicles built BETWEEN: Wheat interior: 5N1DL0M(**)HC 560656 to 5N1DL0M(**)JC 500895 Graphite or Java interior: 5N1DL0M(**)HC 560638 to 5N1DL0M(**)JC 500932 ARE equipped with 2nd row seat handles with "CARGO MODE" displayed on them. The Infiniti New Vehicle Limited Warranty does not cover replacement of a "CARGO MODE" handle (correctly built vehicle) with a blank handle. Refer to the Infiniti Assurance Products Resource Manual (APRM) for guidelines on warranty coverage. The vehicle owner's manual contains the complete details regarding the limited warranty.

  Associated Products (2)

  2018 Infiniti QX602017 Infiniti QX60
  Associated Documents

  • DownloadMC-10118686-0001.pdf↗
• September 25, 2017•Document ID: 10118678

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; WHEELS

  Mfr Comm. #:

  ITB11-005c

  Date Added:

  October 12, 2017

  Manufacturer:

  INFINITI

  Summary

  WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.

  Associated Products (72)

  2018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX602017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX502017 Infiniti QX602017 Infiniti QX702017 Infiniti QX802016 Infiniti Q402016 Infiniti Q502016 Infiniti Q602016 Infiniti Q702016 Infiniti QX502016 Infiniti QX602016 Infiniti QX70+ 52 more
  Associated Documents

  • DownloadMC-10118678-0001.pdf↗
• September 6, 2017•Document ID: 10118685

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN; ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY

  Mfr Comm. #:

  ITB17-048

  Date Added:

  October 12, 2017

  Manufacturer:

  INFINITI

  Summary

  2013 JX35 AND 2014 - 2017 QX60; RADIATOR SHROUD AND COOLING FAN ASSEMBLY REPLACEMENT PROCEDURE SERVICE INFORMATION When replacing the radiator shroud and cooling fan assembly for any reason, the engine coolant, air cleaner case, and air duct does not need to be removed as part of the procedure. Use this SERVICE PROCEDURE (in place of the ESM) and the CLAIMS INFORMATION in this bulletin. The ESM will be updated at a later date. IMPORTANT: You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair.

  Associated Products (4)

  2017 Infiniti QX602016 Infiniti QX602015 Infiniti QX602014 Infiniti QX60
  Associated Documents

  • DownloadMC-10118685-0001.pdf↗
• August 21, 2017•Document ID: 10117392

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)

  Mfr Comm. #:

  ITB17-042a

  Date Added:

  September 14, 2017

  Manufacturer:

  INFINITI

  Summary

  INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. The APPLIED VEHICLES and CLAIMS INFORMATION sections have been revised. No other changes have been made. Please discard previous versions of this bulletin.

  Associated Products (55)

  2018 Infiniti Q502018 Infiniti Q702018 Infiniti QX302017 Infiniti Q502017 Infiniti Q702017 Infiniti QX302017 Infiniti QX502017 Infiniti QX602017 Infiniti QX802016 Infiniti Q502016 Infiniti Q702016 Infiniti QX502016 Infiniti QX602016 Infiniti QX802015 Infiniti Q402015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX60+ 35 more
  Associated Documents

  • DownloadMC-10117392-0001.pdf↗
• August 16, 2017•Document ID: 10117386

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  ITB17-002b

  Date Added:

  September 14, 2017

  Manufacturer:

  INFINITI

  Summary

  INFINITI; OIL LEAKING AROUND VALVE TIMING CONTROL SOLENOID VALVE This bulletin has been amended. The PARTS INFORMATION section has been revised. No other changes have been made. Please discard previous versions of this bulletin.

  Associated Products (9)

  2017 Infiniti Q502017 Infiniti Q602017 Infiniti QX602017 Infiniti QX802016 Infiniti Q502016 Infiniti QX602015 Infiniti QX602014 Infiniti QX602013 Infiniti JX35
  Associated Documents

  • DownloadMC-10117386-0001.pdf↗
• August 10, 2017•Document ID: 10117395

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; WHEELS

  Mfr Comm. #:

  ITB17-047

  Date Added:

  September 14, 2017

  Manufacturer:

  INFINITI

  Summary

  2017 QX60; WHEEL ALIGNMENT AND ICC SENSOR ADJUSTMENT SERVICE INFORMATION SERVICE INFORMATION For Applied Vehicles that are equipped with the Intelligent Cruise Control (ICC) system: - If the rear toe has been adjusted during a wheel alignment, the ICC sensor does not need to be aligned/adjusted. - The FSU (Front Suspension) and RSU (Rear Suspension) sections of the Electronic Service Manual (ESM) incorrectly states that the ICC sensor needs to be adjusted after adjusting rear toe. - 4 wheel alignment is not required before alignment/adjustment of the ICC sensor. - The CCS (Cruise Control System) section of the ESM incorrectly states that 4 wheel alignment is required before the ICC sensor is aligned/adjusted. NOTE: The ESM will be updated with this information at a later date.

  Associated Products (1)

  2017 Infiniti QX60
  Associated Documents

  • DownloadMC-10117395-0001.pdf↗
• August 8, 2017•Document ID: 10117394

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  ITB17-046

  Date Added:

  September 14, 2017

  Manufacturer:

  INFINITI

  Summary

  DTC P0036 DIAGNOSTIC INFORMATION SERVICE INFORMATION The Electronic Service Manual (ESM) information for DTC P0036 may be inaccurate or incomplete for the Applied Vehicles. If an Applied Vehicle stores a DTC P0036, follow diagnostic procedures in the ESM for Bank 2 A/F Sensor Heater open or shorted.

  Associated Products (8)

  2017 Infiniti Q702017 Infiniti QX502017 Infiniti QX602017 Infiniti QX702016 Infiniti Q702016 Infiniti QX502016 Infiniti QX602016 Infiniti QX70
  Associated Documents

  • DownloadMC-10117394-0001.pdf↗
• July 25, 2017•Document ID: 10119211

  Service Bulletin/Repair Instructions
  EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  ITB14-053a

  Date Added:

  October 15, 2017

  Manufacturer:

  INFINITI

  Summary

  THUNK SOUND ON FIRST FEW ACCELERATIONS OF THE DAY This bulletin has been amended. Changes have been made throughout. Please discard previous versions of this bulletin.

  Associated Products (5)

  2017 Infiniti QX602016 Infiniti QX602015 Infiniti QX602014 Infiniti QX602013 Infiniti JX35
  Associated Documents

  • DownloadMC-10119211-0001.pdf↗
• July 24, 2017•Document ID: 10119218

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY:HATCHBACK/LIFTGATE

  Mfr Comm. #:

  ITB17-043

  Date Added:

  October 15, 2017

  Manufacturer:

  INFINITI

  Summary

  MOTION ACTIVATED LIFTGATE STICKER This bulletin applies only to vehicles equipped with deluxe technology packaage. SERVICE INFORMATION Applied vehicles equipped from the factory with a Motion Activated Liftgate should also have a Motion Activated Liftgate Sticker applied to the back door window glass. DO NOT remove this sticker during PDI, or when the vehicle is washed, or any other time the vehicle is in inventory. NOTE: - Motion activated liftgate sticker is only to be removed by the customer. - Replacement stickers can be obtained from your parts department.

  Associated Products (1)

  2017 Infiniti QX60
  Associated Documents

  • DownloadMC-10119218-0001.pdf↗
• July 21, 2017•Document ID: 10119217

  Service Bulletin/Repair Instructions
  SERVICE BRAKES, AIR:SUPPLY:CHECK VALVE

  Mfr Comm. #:

  ITB17-042

  Date Added:

  October 15, 2017

  Manufacturer:

  INFINITI

  Summary

  INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING IF YOU CONFIRM The MIL is ON in an APPLIED VEHICLE with DTC P0456 (EVAP VERY SML LEAK) AND - DTC P0456 is not caused by a loose fuel fill cap (refer to ITB13-044). - An EVAP leak has been detected where the vent control valve mounts to the canister. - The vent control valve O-ring seal is determined to be the cause. ACTION 1. DO NOT REPLACE the vent control valve. 2. Replace the vent control valve O-ring seal (O-ring). - Refer to SERVICE PROCEDURE on page 2.

  Associated Products (8)

  2018 Infiniti QX302017 Infiniti QX302017 Infiniti QX502017 Infiniti QX602016 Infiniti QX502016 Infiniti QX602015 Infiniti QX502014 Infiniti QX50
  Associated Documents

  • DownloadMC-10119217-0001.pdf↗
• July 7, 2017•Document ID: 10119210

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:12V/24V/48V BATTERY

  Mfr Comm. #:

  ITB09-015h

  Date Added:

  October 15, 2017

  Manufacturer:

  INFINITI

  Summary

  12 VOLT BATTERY STORAGE AND MAINTENANCE FOR NEW VEHICLES IN RETAILER INVENTORY This bulletin has been amended throughout. Please discard all previous versions of this bulletin.

  Associated Products (219)

  2019 Infiniti Q502019 Infiniti Q702019 Infiniti QX502019 Infiniti QX602019 Infiniti QX802018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX502018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX502017 Infiniti QX602017 Infiniti QX702017 Infiniti QX80+ 199 more
  Associated Documents

  • DownloadMC-10119210-0001.pdf↗
• April 26, 2017•Document ID: 10109229

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  ITB13-055b

  Date Added:

  August 1, 2017

  Manufacturer:

  INFINITI

  Summary

  CVT / TCM CALIBRATION DATA "WRITE" PROCEDURE This bulletin has been amended. APPLIED VEHICLES has been updated. SERVICE INFORMATION has been amended. A REPAIR TABLE has been added. Procedural steps have been added to SERVICE PROCEDURE. Discard all previous versions of this bulletin.

  Associated Products (5)

  2017 Infiniti QX602016 Infiniti QX602015 Infiniti QX602014 Infiniti QX602013 Infiniti JX35
  Associated Documents

  • DownloadMC-10109229-0001.pdf↗
• April 24, 2017•Document ID: 10109230

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION; POWER TRAIN

  Mfr Comm. #:

  ITB15-010c

  Date Added:

  August 1, 2017

  Manufacturer:

  INFINITI

  Summary

  INFINITI; PROCEDURE TO CLEAN CVT TRANSMISSION FLUID COOLERS This bulletin has been amended. The APPLIED VEHICLES section has been revised. Please discard previous versions of this bulletin.

  Associated Products (5)

  2017 Infiniti QX602016 Infiniti QX602015 Infiniti QX602014 Infiniti QX602013 Infiniti JX35
  Associated Documents

  • DownloadMC-10109230-0001.pdf↗
• April 11, 2017•Document ID: 10109236

  Service Bulletin/Repair Instructions
  SUSPENSION; WHEELS

  Mfr Comm. #:

  ITB17-031

  Date Added:

  August 1, 2017

  Manufacturer:

  INFINITI

  Summary

  2016-2017 QX60 AND QX60 HYBRID; REVISED WHEEL ALIGNMENT SPECIFICATIONS SERVICE INFORMATION For the Applied Vehicles, some wheel alignment specifications listed in the Front Suspension (FSU) and Rear Suspension (RSU) sections of the Electronic Service Manual (ESM) have been revised. Updated ESMs will be distributed to the field as quickly as possible. Until the updated ESMs are made available, please use the corrected specifications listed in this bulletin.

  Associated Products (2)

  2017 Infiniti QX602016 Infiniti QX60
  Associated Documents

  • DownloadMC-10109236-0001.pdf↗
• April 11, 2017•Document ID: 10109231

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  ITB17-002a

  Date Added:

  August 1, 2017

  Manufacturer:

  INFINITI

  Summary

  INFINITI; OIL LEAKING AROUND VALVE TIMING CONTROL SOLENOID VALVE This bulletin does not apply to hybrid vehicles. This bulletin has been amended. The Title has been changed. The PARTS INFORMATION and CLAIMS INFORMATION sections have been amended. Discard previous versions of this bulletin.

  Associated Products (8)

  2017 Infiniti Q502017 Infiniti Q602017 Infiniti QX602016 Infiniti Q502016 Infiniti QX602015 Infiniti QX602014 Infiniti QX602013 Infiniti JX35
  Associated Documents

  • DownloadMC-10109231-0001.pdf↗