Infiniti QX56 Complaints (2004)

106 consumer complaints on file.

#10594568May 28, 2014
SERVICE BRAKES
COMING UP TO A STOP LIGHT I PRESS ON THE BRAKE AND IT GOES TO THE FLOOR AND THE ABS KICKS IN FOR NO REASON. I ALMOST WENT THROUGH THE RED LIGHT. ALL OF THE BRAKE, SLIP, VDC LIGHTS CAME ON SUDDENLY. I TURNED THE TRUCK OFF AND BACK ON AGAIN AND EVERYTHING IS FINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593817May 24, 2014
SERVICE BRAKES
THE BRAKE LIGHT CAME ON AND A LOUD CLANKING NOISE WAS HEARD WHEN YOU PRESSED THE BRAKES. ONCE YOU STOPPED CUT SUV OFF AND CRANKED IT BACK UP IT WAS FINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593819May 24, 2014
ENGINE AND ENGINE COOLING, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
WE TURNED REAR A/C ON AND IT DIDN'T WORK, BUT FRONT DID. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593821May 24, 2014
FUEL SYSTEM, GASOLINE
GAS GAUGE WAS BETWEEN 1/4 AND EMPTY,YELLOW FUEL LIGHT WAS NOT ON WHEN I RAN OUT OF GAS. GAUGE IS NOT ACCURATE ANY MORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587766May 12, 2014
AIR BAGS
VEHICLES AIRBAG LIGHT FLASHES CONTINUOUSLY AS IF IT WENT OFF. IT IS UNKNOWN IF THE AIRBAG WILL FUNCTION DURING A CRASH. A QUICK INTERNET SEARCH WILL RETURN NUMEROUS SITES WITH THOUSANDS OF USERS WITH SIMILAR ISSUES. PEOPLE HAVE COME UP WITH A RESET PROCEDURE FOR THIS WARNING LIGHT, BUT IT SEEMS TO REOCCUR FOR EVERYONE INVOLVED. AIRBAGS MAY NOT FUNCTION DURING HEAD ON CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10569437March 14, 2014
ENGINE
TL* THE CONTACT OWNS A 2004 INFINITI QX56. THE CONTACT STATED THAT EXHAUST FUMES WERE EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE EXHAUST MANIFOLD WAS CRACKED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565226February 21, 2014
FUEL/PROPULSION SYSTEM
MY TANK WAS READING 1/4 OF GAS IN MY TANK. AND THE VEHICLE JUST SHUT OFF. MY HUSBAND WENT AND GOT GAS AND IT STARTED RIGHT UP. I WAS ALMOST HIT BY 5 VEHICLES THAT TO WERE DRIVING ABOUT 70 MPH. PLEASE HELP. THERE IS A RECALL FOR THE 2005 MODEL FOR THE SAME THING BUT ITS HAPPENED 3 TIMES TO ME IN THE 2004 MODEL. PLEASE HELP!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560237January 16, 2014
SERVICE BRAKES
WHILE DRIVING THE VEHICLE AND PRESSING ON THE BRAKES THERE IS A LOUD CRANKING, GRINDING NOISE AND THE BRAKES APPEAR TO LOCK UP. THE SLIP, VDC OFF AND BRAKE LIGHTS ILLUMINATE ON THE DASHBOARD. I WILL USUALLY HAVE TO TURN THE VEHICLE OFF AND BACK ON FOR THE LIGHTS TO GO OFF AND TO DRIVE THE VEHICLE. THIS WORKS INTERMITTENTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551439November 7, 2013
ENGINE
THE EXHAUST MANIFOLDS ARE DEFECTIVE WHICH CREATES NOISE AND ALLOWS FUMES TO ESCAPE. INFINITI ADMITS THEY ARE DEFECTIVE BUT THEY WANT $2,800 TO $4,000 TO REPLACE THEM. THIS SHOULD BE CONSIDERED A SAFETY HAZARD AND INFINITI SHOULD REPLACE THEM FREE OF CHARGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544501September 19, 2013
SERVICE BRAKES
I HAVE A 2004 QX56 AND HAVE BEEN HAVING BRAKE PROBLEMS SINCE I FIRST GOT IT. THE BRAKES WERE REPLACED UNDER AN INITIAL RECALL IN 2005, BUT A NEW PROBLEM BEGAN IN 2006 AND HAS BEEN OCCURRING SINCE. INITIALLY, ONLY ABOUT ONCE EVERY 2 MONTHS, THE BRAKES WILL SPORADICALLY PULSATE AND THE CAR WILL COME TO A QUICK HALT. I WOULD JUST RESTART THE CAR AND IT WAS FINE. THE DEALERSHIP SAID IT WAS A FIRMWARE PROBLEM, AND "FLASHED" THE FIRMWARE. IT STILL KEPT HAPPENING, THEY FLASHED THE FIRMWARE OVER AND OVER AGAIN, AND THEN JUST SAID THERE WAS NOTHING MORE THAT COULD BE DONE. NOW THAT THE TRUCK IS OUT OF WARRANTY, THE DEALERSHIP SAYS IT IS BEING CAUSED BY A BAD BRAKE BOOSTER, AND WILL COST $1,100 TO FIX. BUT THIS HAS BEEN HAPPENING SINCE LONG BEFORE IT WAS OUT OF WARRANTY, AND NOW IT IS HAPPENING MUCH MORE OFTEN, ALMOST EVERY DAY. REVIEW OF DIFFERENT INFINITI FORUMS SHOWS MANY QX56'S, NISSAN ARMADAS, AND NISSAN TITANS ARE EXPERIENCING THIS PROBLEM. NISSAN HAS PUT OUT A SERVICE BULLETIN ACKNOWLEDGING THE PROBLEM, BUT THEIR SOLUTION DOES NOT SOLVE THE PROBLEM. THIS SHOULD REALLY BE INVESTIGATED FURTHER AND A RECALL ISSUED FOR WHATEVER THE CAUSE OF THE PROBLEM IS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525509July 18, 2013
SERVICE BRAKES
BRAKE LIGHT AND SLIP LIGHT TURNS ON IN INSTRUMENT PANEL, BRAKES DO NOT GRAB OR MAKES A GRINDING SOUND. MY ROTORS AND PADS ARE IN GOOD CONDITION PER DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504395March 25, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 INFINITI QX56. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE VEHICLE STALLED AND COULD NOT BE RESTARTED. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC, WHO ADVISED THAT THE FUEL LEVEL SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER A MANUFACTURER'S RECALL AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 109,000. THE VIN WAS UNAVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499613February 21, 2013
STEERING
I HAVE A 2004 INFINITI QX 56 WITH 88000 MILES ON IT. ON THURSDAY 2/14/13 STEERING WHEEL TURNED TO THE RIGHT AT 180 DEGREE. ON FRIDAY 2/15/13 SLIP INDICATOR AND VDC APPEARED ON THE DASH.CALLED THE DEALER AND TOLD TO BRING IN THE VEHICLE. WHEN I GOT TO THE DEALER THE STEERING WAS COMPLETELY LOST. THE STEERING WHEEL TURNED TO A 360 DEGREE FREELY AND THE TIRES DID NOT MOVE. THE SERVICE DEPT. CAME BACK AND TOLD ME THAT THE STEERING COLUMN/SHAFT WAS GONE AND WOULD COST APPROX. $4000.00 TO FIX. I CONTACTED INFINITI CONSUMER AFFAIRS ON 2/19/13 AND WAS TOLD THEY WOULD OPEN A CLAIM AND HEAR BACK IN A BUSINESS DAY. I CALLED ON 2/21/13 AND STILL HAVEN'T HEARD ANYTHING. IN THE MEANTIME THE VEHICLE HAS BEEN REPAIRED AT MY COST. AT THAT MILEAGE AND THE TOP OF THE LINE VEHICLE OF INFINITI I DON'T THINK THAT PROBLEM SHOULD OF HAPPENED. I AM GRATEFUL THAT I WASN'T ON THE ROAD 2 MINUTES MORE THAN I WAS BECAUSE IT COULD OF BEEN A LOT WORSE. ON 2/21/13 WHEN I RECEIVED A CALL FROM SERVICE THAT THE VEHICLE IS READY I WAS TOLD THAT IT ALSO NEEDS A POWER STEERING PUMP IN ADDITION TO THE REPAIR STATED ABOVE. I BELIEVE THAT IS A SAFETY ISSUE WITH THE STEERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482836November 1, 2012
SERVICE BRAKES
SAME ISSUE AS ALL OTHER POSTING..LOSS OF BRAKES, SHUDDER, LIGHTS GO OFF. I HAD IT TOWED IN. AS IT WAS UNDER WARRANTY, THEY REPROGRAMMED AND REDID ALL BRAKES...NOW, SAME PROBLEM 9 MONTHS AGO..I CLEARED EVERYTHING AND IT RECURRED AGAIN..THIS IS LIFETHREATENING...I'M AMAZED NO ACTION HAS BEEN TAKEN WITH ALL THESE POSTS (AND MANY OTHERS ON OTHER COMPLIANT BOARDS). WILL SOMEONE HAVE TO GET KILLED AND THEN OFFICIALLY START A CLASS-ACTION? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466527July 18, 2012
ELECTRICAL SYSTEM
ON JULY 1, 2012 I WAS DRIVING ON HIGHWAY 156 IN WINSTON-SALEM N.C. WHEN MY AIR CONDITION, TURN SIGNAL, SPEEDOMETER STOP WORKING AND CHECK ENGINE LIGHT CAN ON. WE WERE ON VACATION DRIVING THROUGH NORTH CAROLINA FROM GEORGIA. IT WAS SUNDAY AND WE DECIDED TO STAY OVERNIGHT TO HAVE THE QX56 INFINITY CHECKED OUT THE NEXT DAY FOR SAFETY REASONS. THE NEXT MOURNING ON OUR WAY TO THE INFINITY DEALERSHIP, THE 4 WHEEL DRIVE CAN ON AND LOCKED UP THE TRANSMISSION AND STOPPED MOVING. WE WERE ON HIGHWAY 156 DOWNTOWN WINSTON-SALEM ON MONDAY MOURNING IN RUSH HOUR TRAFFIC STOPPED. I MANAGE TO EASY IT OFF THE ROAD AND CALLED AAA TO TOW ME TO THE DEALERSHIP. I HAVE TAKEN THIS VEHICLE TO OTHER DEALERSHIPS IN JONESBORO GA. AND THEN IN HUNTSVILLE AL BEFORE MY TRIP BECAUSE OF THE SERVICE LIGHT COMING ON. MY FAMILY AND I WAS VERY LUCKY WE WERE NOT KILLED. I FEEL THIS VEHICLE GOT SOME VERY SERIOUS SAFETY PROBLEMS THAT MUST BE CHECK OUT BEFORE ANYTHING MAJOR HAPPEN THAT MAY HURT OR KILL SOMEONE. THIS 2004 QX56 INFINITY HAVE BEEN RECALLED MANY TIMES FOR REPAIRS SINCE I PURCHASE IT IN 2004. BECAUSE OF PASS EXPERIENCES WITH THIS VEHICLE, I FEEL THERE MAY BE MORE SERIOUS DEFECTS IN THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459990May 30, 2012
SERVICE BRAKES
COMPLETE BRAKE SYSTEM FAILURE - THIS IS THE 3RD TIME, SAME EXACT SYMPTOMS. BRAKE LIGHT ON DASH COMES ON, COMPUTER NOISES BEEPING BEHIND DASH, BRAKE PEDAL LOOSES ALL PRESSURE, VEHICLE UNSAFE, CRASH WAS IMMINENT, IF WE HAD BEEN TRAVELING AT HIGHWAY SPEEDS THERE WOULD HAVE BEEN DEATH. BRAKE PEDAL PUSHED ALL THE WAY TO THE FLOOR FRONT BRAKES BEGAN MAKING SEVERE GRINDING NOISES, VEHICLE VIRTUALLY INCAPABLE OF STOPPING. THIS IS A SEVERE PROBLEM. PREVIOUS FAILURE ON 3.30.11 AT 68KMILES, 1ST FAILURE ON 8.20.10 AT 57K MILES. AT 70K MILES DEALER REPROGRAMMED VDC CONTROL AS 'FIX'........GUESS WHAT IT DID NOT FIX IT........THIS NEEDS TO BE A FACTORY RECALL ITEM ASAP, AND/OR A CLASS ACTION LAWSUIT BEFORE SOMEONE IS KILLED> *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455056April 13, 2012
SERVICE BRAKES, HYDRAULIC
DRIVING WITH MY TWO YOUNG CHILDREN ABOUT 35 MPH WHEN I DEPRESSED THE BRAKES THE CAR SHUTTERED BADLY ON THE FRONT END AND THE PEDDLE WENT ALL THE WAY TO THE FLOOR AND THE VEHICLE BARELY SLOWED DOWN. LUCKILY THERE WAS NO-ONE IN FRONT OF ME OR I WOULD HAVE CRASHED. PROBLEM CONTINUED UNTIL THE VEHICLE WAS TURNED OFF AND RE-STARTED. EXTREMELY DANGEROUS!!! MANY OTHER SIMILAR ACCOUNTS AND IT DOESN'T SOUND LIKE THERE IS A DIFINITIVE RESOLUTION TO THE PROBLEM EVEN AFTER SPENDING THOUSANDS AT THE DEALERSHIPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454806April 11, 2012
SERVICE BRAKES, HYDRAULIC
YESTERDAY APRIL 10,2012 I WAS DRIVING AND NEED TO STOP THE MY QX56 I FEEL A COMPLETE BRAKE FAILURE,BRAKE WARNING LIGHT ON AND A LOUD NOISE UNDER THE VEHICLE. BRAKE PEDAL DOING ALL THE DOWN TO THE FLOOR. AFTER TURNING THE VEHICLE OFF AND RESTART, EVERYTHING TURN BACK TO THE NORMAL AND WARNING LIGHT GONE. THIS IS SERIOUS ISSUE AND MANUFACTURER SHOULD FIX THE PROBLEM BEFORE ANY BODY DIE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453225March 27, 2012
FUEL SYSTEM, GASOLINE
VEHICLES FUEL GAUGE NEEDLE DISPLAYED HALF TANK OF GAS. VEHICLE DIED OUT IN THE MIDDLE OF TRAFFIC. THERE WAS NO FUEL IN THE VEHICLE. THE FUEL GAUGE IS HIGHLY DEFECTIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451303March 12, 2012
SERVICE BRAKES, HYDRAULIC
TODAY, WHILE MY WIFE WAS DRIVING OUR 2004 INFINITI QX56 WITH 106,134 MILES, SHE EXPERIENCED A COMPLETE BRAKE FAILURE, ALONG WITH THE "BRAKE" DASHBOARD WARNING LIGHT. IT WAS DESCRIBED TO ME AS THE STEERING WHEEL AND BRAKE PEDAL SHAKING, A LOUD NOISE FROM UNDER THE VEHICLE, AND THE BRAKE PEDAL GOING ALL THE WAY TO THE FLOOR. THIS EXACT SAME ISSUE IS ALL OVER THE INFINITI QX56 / NISSAN ARMADA FORUM, THE INTERNET, AND WWW.MYCARSTATS.COM SITE TO WHICH I'M A SUBSCRIBER. IT'S RIDICULOUS THAT WITH THE NUMBER OF STATED OCCURRENCES OF THIS FAILURE ON THESE VEHICLES THAT A FORMAL RECALL HAS NOT BEEN MANDATED TO CORRECT THIS PROBLEM. AS WITH MOST OF THE OTHER REPORTS OF THIS HAPPENING, TURNING OFF AND RESTARTING THE VEHICLE ELIMINATED THE "BRAKE" WARNING LIGHT AND THE NORMAL PEDAL FEEL RETURNED TO OUR VEHICLE. THERE IS AT LEAST ONE REPORT OF THIS FAILURE RESULTING IN A SEVERE, ALMOST FATAL, ACCIDENT AND I'M SURE IF ACTUALLY INVESTIGATED THAT THERE ARE PROBABLY MORE. NISSAN - INFINITI - NHTSA: DO SOMETHING FORMAL ABOUT THIS IMMEDIATELY BEFORE SOMEONE, THEIR WIFE, AND OR CHILDREN ARE HURT OR KILLED! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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