Infiniti QX55 Complaints (2022)

10 consumer complaints on file.

#11771279October 15, 2026
AIR BAGS, ENGINE, POWER TRAIN
There is a rattling or knocking noise coming from the engine, and the vehicle experiences a loss of power whenever I accelerate. While driving, the collision warning symbol was flashing on the dashboard. The vehicle was inspected by an Infiniti dealership, and their diagnosis was that no metal debris was found in the engine oil pan, but the VCR actuator needs to be replaced. I also took the vehicle to an independent repair shop specializing in Infiniti vehicles. They recommended taking it back to the dealership for repairs because there is a recall campaign related to engine replacement due to the damage found, and there is a possibility that the engine may need to be replaced. The independent repair shop provided the following notes: Notes: Upon arrival, the vehicle had the Check Engine, ABS, Brake, Traction Control (TRAC), Vehicle Stability Control (VSC), SRS, Airbag, and other warning lights illuminated on the dashboard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762259September 4, 2026
STRUCTURE:BODY
2022 Infinity QX55 Luxe.....Rear door lock system issues...The door jams and you cannot open the door from the inside and outside of the vehicle. This creates a serious safety issue. People can be trapped inside the car and first responders cannot get the door open...It is a problem with the door actuator and unlock cable design. I have had one door fixed previously with new factory parts by the dealer service.dept. Now the other rear door is having the same issue. This is a serious safety issue as there is not warning for this to happen. There is no way to exit the vehicle from that seat in the event of an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728229March 31, 2026
ENGINE
The contact owns a 2022 Infiniti QX55. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, and there was an abnormal sound coming from the vehicle. The vehicle hesitated, and the ECM fault code was displayed. The vehicle was taken to the dealer, where it was diagnosed with VCT actuator failure. The contact was informed that the VCT actuator needed to be replaced. The vehicle was not repaired. The contact referenced an unknown recall with a similar failure; however, the VIN was not under recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717898February 13, 2026
ENGINE
The contact owns a 2022 Infiniti QX55. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly stalled with the check engine warning light illuminated. The vehicle was able to be restarted. The contact stated that while the vehicle was parked and running, there was white smoke coming from the exhaust. The vehicle was taken to the dealer, where it was determined that there were metal shavings in the bearings. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704373December 10, 2025
ENGINE, FUEL/PROPULSION SYSTEM
We’ve taken the vehicle to two different Infiniti dealerships (Sewell and Crest) multiple times due to engine rattling, vibration noises, and propulsion issues. Unfortunately, we haven’t received any resolution or fix for these problems. We tried to upload a video with sound as reference but the platform doesn’t allow us to. We experienced similar issue that resulted in total engine failure on the highway with our children in the car in our Yukon Denali. We are fearful that something similar will occur. Please Help!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687540September 16, 2025
ENGINE
I have received email from my car dealer Grubbs Infiniti in Grapevine, TX. The email was regarding a recall for potential engine issues. I called my dealer and scheduled an inspection. When I sent my vehicle for inspection the dealer replaced my engine with a new engine without my consent. After the engine replacement I’ve received my vehicle back and I’ve been having issues where my vehicle suddenly got jammed while I was driving in my community. I called my dealer again and they took the car, fixed it and sent it back. Now after receiving the car my car is not starting and I did a jump start, eventually my car got started but I got an emission control system malfunction error and my car is not starting anymore. With all this I lost the confidence on my car and I need some kind of justice here. Thank you!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685699September 8, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2022 Infiniti QX55. The contact stated that the Forward Collision Avoidance: Automatic Emergency Braking System was unintentionally activated after a shadow was detected. The contact stated that there was a high-pitched beeping sound and flashing lights on the instrument panel during the failure. The brakes and steering were uncontrollable for several seconds. The local dealer was contacted and suggested that an appointment be scheduled to inspect the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 21,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677785August 1, 2025
ENGINE AND ENGINE COOLING
The contact owned a 2022 Infinity QX55. The contact stated that while starting the vehicle in the garage, the contact noticed white smoke coming out of the exhaust pipes. The contact stated that while driving 40 MPH, the white smoke increased significantly. There was no warning light illuminated. The contact returned to the residence. The contact stated that while driving to the dealer, the vehicle stalled and was able to restart after several attempts. An unknown red warning light was illuminated. The contact did not feel safe driving the vehicle, and the vehicle was towed to the dealer. The dealer diagnosed that the engine had failed, and there was sludge found in the oil. The dealer informed the contact that the VIN was included in NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling); however, the dealer declined to perform the recall repair. Additionally, the extended warranty company refused to cover the repair of the vehicle. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623747November 6, 2024
SEATS
I purchase my vehicle [XXX], While driving it I noticed that my driver seat was moving when I drive and turn corner, go on a hwy on ramp, or turn in a driveway. The car is under the manufacturer warranty and I have been taking my car back and forth to the only Infiniti dealership here in Las Vegas. Every time I take it there they tell me they cannot duplicate it, but they have replaced my seat track 3 times, which 2 of what I was told was broken. I keep telling Infiniti that this is a safety issue for me and I don’t feel safe driving my car. They cannot tell me why the seat track keeps breaking and I don’t know what else to do. I took it the the dealership I bought the vehicle from and 2 people there were able to duplicate the problem with my seat. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472745July 7, 2022
UNKNOWN OR OTHER
There is rattling noise in the dashboard area that is evident when driving 55+ mph. The noise started in the middle of the dashboard. I took it in for service and was told it was a known air bag issue. After servicing the issue has recurred but has moved to the driver side dashboard area. If this is a known issue, I'd like to know to ensure the vehicle is safe to drive and that the airbag won't deploy while I'm driving. My car has been at the dealership in the service department for 9 days now. No update has been provided; which in itself is alarming.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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