Infiniti QX50 Service Bulletins

314 manufacturer communications on file.

• October 24, 2018•Document ID: 10149809

  Service Bulletin/Repair Instructions
  EQUIPMENT; STRUCTURE

  Mfr Comm. #:

  ITB18-037

  Date Added:

  December 3, 2018

  Manufacturer:

  INFINITI

  Summary

  PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors (see examples on page 2). When removing the protective covering, care must be used to avoid scuffs, scrapes, cuts, and other abrasive contact to interior trim components. DO NOT use sharp objects like razor blades, box cutters, knives, etc. when removing the plastic interior trim protective covering. IMPORTANT: All soft trim described in this bulletin is on automatic return to NNA. Any trim found damaged in the way described in this bulletin will be charged back to the dealer.

  Associated Products (219)

  2019 Infiniti Q502019 Infiniti Q702019 Infiniti QX502019 Infiniti QX602019 Infiniti QX802018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX502018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX502017 Infiniti QX602017 Infiniti QX702017 Infiniti QX80+ 199 more
  Associated Documents

  • DownloadMC-10149809-0001.pdf↗
• October 12, 2018•Document ID: 10149806

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  ITB18-034

  Date Added:

  December 3, 2018

  Manufacturer:

  INFINITI

  Summary

  TRANSMISSION & ENGINE AUTOMATED DATA COLLECTION AND DIAGNOSTIC REPORTING SERVICE INFORMATION To support proper diagnosis and to promote Fixed-Right-First-Time ? Infiniti may review CONSULT-III plus (CIII plus) data relating to vehicle operation and function to help with vehicle diagnosis and diagnostic validation. IMPORTANT: For transmission/engine repair or replacement, retailers are required to connect C-III plus and perform ?Diagnosis (All Systems)?. Performing C-III plus ?Diagnosis (All Systems)? is also required prior to contacting any Infiniti call center (i.e. TECH-LINE, PCC, or WCC) for diagnostic support or claim preauthorization. NOTE: For additional information regarding Automated Vehicle Data Collection, refer to IWBI/18-019. To support Automated Vehicle Data Collection, your C-III plus must have the Diagnosis result reporting function-Setting turned ON. If Diagnosis result reporting function-Setting is OFF: - It may cause dealer consideration for Audit or the Anomalous Repair Control (ARC) program, where applicable. - It may result in a repair being non-warrantable. Refer to the Service Procedure on the next page to confirm your C-III plus ?Diagnosis result reporting function-Setting? is turned ON.

  Associated Products (219)

  2019 Infiniti Q502019 Infiniti Q702019 Infiniti QX502019 Infiniti QX602019 Infiniti QX802018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX502018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX502017 Infiniti QX602017 Infiniti QX702017 Infiniti QX80+ 199 more
  Associated Documents

  • DownloadMC-10149806-0001.pdf↗
• October 9, 2018•Document ID: 10149802

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  Infiniti USA Ret

  Date Added:

  December 3, 2018

  Manufacturer:

  INFINITI

  Summary

  Infiniti USA Electronic Field Communication Subject: Retailed Vehicle Open Campaign Report Lists Updated The lists for each retailer?s Retailed Vehicle Open Campaign Report has been updated today in DBS. We made our best effort to reassign vehicles to retailers based on the most recent owner information we received. The complexity of filtering out brokers (banks, salvage yards, and insurance companies) and reassigning VINs based on updated owner information affected over 123K records between INFINITI and Nissan, so we are unable to summarize the changes at a regional or retailer level. We suggest the retailers download their lists and have their outbound call centers compare information if necessary. If you have questions, please let us know. Additionally, we will have some enhancements coming in DBS effective November 17, 2018: Owner Data Updates (NNA side): 1. VIN, Campaign Code, and Source are the unique fields 2. Compare all fields except Remove Flag and Comments to see if there is a difference. a. If there is same VIN, Camp ID, and Source and all other fields are also the same then the record will be updated without changing Remove Flag and Comment field b. If there is same VIN, Camp ID, and Source and any other field is different, then the record will be inserted, in this case Remove Flag and Comment field will be blank as this is new record. The remove flag is being removed so the retailer will understand the information they previously flagged for removal has been updated and should be tried again before reapplying the removal flag. c. The retailer benefit of A & B above is duplicate records for the same VIN, Camp ID, and information source with the same customer contact information will no longer display in DBS on the Retailed Vehicle Open Campaign Report.

  Associated Products (219)

  2019 Infiniti Q502019 Infiniti Q702019 Infiniti QX502019 Infiniti QX602019 Infiniti QX802018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX502018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX502017 Infiniti QX602017 Infiniti QX702017 Infiniti QX80+ 199 more
  Associated Documents

  • DownloadMC-10149802-0001.pdf↗
• October 2, 2018•Document ID: 10149803

  Service Bulletin/Repair Instructions
  AIR BAGS

  Mfr Comm. #:

  Infiniti USA Tak

  Date Added:

  December 3, 2018

  Manufacturer:

  INFINITI

  Summary

  Infiniti USA Electronic Field Communication Subject: Takata Completion Objectives for Q3 INFINITI is continuing to ask its retailers to urgently help increase customer participation in the Takata recalls to help it achieve 100% customer recall participation for the following vehicles: ? 2001 I30 ? 2002-04 I35 ? 2003-08 FX ? 2002-03 QX4 ? 2006-10 M Sedan INFINITI expects to upload the next refreshed owner list to DBS within the next week. We will also be reassigning VINs to retailers based on information changes. We didn?t reassign any VINs in Q2 to avoid any mid-quarter objective impact. If VINs were repaired out of network, the retailer/region with the original assignment received credit for the repair. This is an extremely serious safety issue and INFINITI is taking significant and unprecedented steps to increase client recall participation but it needs retailer help to achieve its remedy goals. A separate communication will be released later this month informing regional personnel of the requirements for bonus payout in Q3 and Q2 results. The Q3 objective is based on the average number of repairs in Q2 multiplied by the number of service days in Q3 (Mon-Sat minus any holidays). Retailer engagement is critical with this effort. It is a company-wide responsibility to make it a priority to replace these dangerous airbag inflators in affected vehicles. Further, increasing recall participation represents significant gross profit opportunity for our retailers.

  Associated Products (219)

  2019 Infiniti Q502019 Infiniti Q702019 Infiniti QX502019 Infiniti QX602019 Infiniti QX802018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX502018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX502017 Infiniti QX602017 Infiniti QX702017 Infiniti QX80+ 199 more
  Associated Documents

  • DownloadMC-10149803-0001.pdf↗
• September 28, 2018•Document ID: 10145541

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  IPSB18-218 Retai

  Date Added:

  October 15, 2018

  Manufacturer:

  INFINITI

  Summary

  DBS Enhancement: Retailed Vehicle Open Campaign Report INFINITI announced the availability of a new DBS enhancement tool to the Service > Campaign screen: Retailed Vehicle Open Campaign Report on July 9, 2018, which identifies owner contact information for specific campaigns. Currently, only Takata campaign owner lists are available. The following personnel will have access to this tool: - Retailer: Dealer Principal, Executive Managers, General Managers, Parts/Service Managers, and/or Parts/Service Directors - Regions: Regional Aftersales Manager (RAM), Regional Operations Managers (ROM), Fixed Operations Manager (FOM), Dealer Operation Managers (DOM), Regional Service Operation Managers (RSOM), and Client Experience Managers (CEM) The report can be viewed on screen or exported to Microsoft Excel and identifies the following: - VIN - Campaign ID & Campaign Description - Model & Model Year - Data Source o Up to three data sources can be provided for each VIN - RO Info: If this VIN has visited an Infiniti retailer anywhere in the U.S. within the last twelve months, the RO information will be displayed. - Campaign Mailing List: This is DMV data for the VIN listed - Marketing List: If an owner is on your marketing list, their contact information from that list will be displayed here. DMV data is not used for marketing list owner information. - Contact Name - Last Name/First Name & Address (City, State, Zip) - Phone (1-3) & Email (1-3) - Remove Flag o This defaults to ?N? unless the retailer or INFINITI USA flags this VIN for removal. o The removed information will still show on the DBS screen and exported report, but can be filtered on the exported file to only display the records with ?N? in this column.

  Associated Products (216)

  2019 Infiniti QX502019 Infiniti QX602018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX502018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX502017 Infiniti QX602017 Infiniti QX702017 Infiniti QX802016 Infiniti Q402016 Infiniti Q502016 Infiniti Q60+ 196 more
  Associated Documents

  • DownloadMC-10145541-0001.pdf↗
• September 11, 2018•Document ID: 10145542

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  ITB12-011l

  Date Added:

  October 15, 2018

  Manufacturer:

  INFINITI

  Summary

  TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with factory Navigation system. This bulletin has been amended to add a Required Actions by Model and Year table on page 2, a Check OFF Sheet on page 21 and to reorganize the information throughout. It is necessary for you to read this revised procedure to properly perform this Service Information. Please discard previous versions of this bulletin.

  Associated Products (32)

  2019 Infiniti Q502019 Infiniti Q702019 Infiniti QX502019 Infiniti QX602019 Infiniti QX802018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX602017 Infiniti QX802016 Infiniti Q502016 Infiniti Q702016 Infiniti QX60+ 12 more
  Associated Documents

  • DownloadMC-10145542-0001.pdf↗
• August 29, 2018•Document ID: 10145047

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS; FUEL SYSTEM, GASOLINE

  Mfr Comm. #:

  PARTS UPDATE 2 -

  Date Added:

  October 1, 2018

  Manufacturer:

  INFINITI

  Summary

  Fuel Injector Replacement Parts Update 2 ***** Parts Update ***** The purpose of this update is to inform retailers that 14035-5NA0A Intake Manifold Gaskets are no longer on restriction and may be ordered via normal process beginning 8/29/2018. All open SVC orders will be approved and sent to retailers; no need to re-order.

  Associated Products (1)

  2019 Infiniti QX50
  Associated Documents

  • DownloadMC-10145047-0001.pdf↗
• August 24, 2018•Document ID: 10144502

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

  Mfr Comm. #:

  ITB18-028

  Date Added:

  September 17, 2018

  Manufacturer:

  INFINITI

  Summary

  2019 QX50; MIL ON WITH DTC P0606 IF YOU CONFIRM The MIL is ON with DTC P0606 (CONTROL MODULE [control module processor]) stored. ACTION 1. Refer to step 6 in the SERVICE PROCEDURE to confirm this bulletin applies to the vehicle you are working on. 2. If this bulletin applies, reprogram the ECM.

  Associated Products (1)

  2019 Infiniti QX50
  Associated Documents

  • DownloadMC-10144502-0001.pdf↗
• August 22, 2018•Document ID: 10145051

  Service Bulletin/Repair Instructions
  AIR BAGS

  Mfr Comm. #:

  PC644.2

  Date Added:

  October 1, 2018

  Manufacturer:

  INFINITI

  Summary

  Passenger Knee Airbag Retailer Inventory - Quality Assurance Hold ***** Retailer Announcement ***** INFINITI is committed to a high level of client service and satisfaction. This commitment requires INFINITI to periodically place certain vehicles on a temporary Quality Assurance (QA) Hold to assure that these vehicles, as delivered to our clients, meet our exacting standards and our clients? expectations. Effective immediately, Infiniti is placing a temporary Quality Assurance (QA) Hold on approximately 1,388 specific MY 2019 QX50 vehicles due to a potential Passenger Knee Airbag quality issue that requires further investigation. Until this investigation is completed, DO NOT SELL the vehicles affected by this QA hold. ***** What Retailers Should Do ***** PLEASE FOLLOW THE ATTACHED REPAIR INSTRUCTIONS: 1. Verify if vehicles are affected by this Quality Assurance Hold using Service Comm or DBS National Service History ? Open Campaign I.D. PC644 - New vehicles in retailer inventory can also be identified through the attached VIN list or by using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). - Refer to IPSB 15-286 for additional information - Please continue to check newly arriving inventory for campaign applicability. 2. Please do not drive, loan, or sell any of the affected vehicles in Retailer Inventory subject to this Quality Assurance Hold. 3. No further action is necessary at this time. INFINITI will provide an update no later than September 12, 2018. Thank you for your prompt attention to this matter and we apologize for any inconvenience this may have caused.

  Associated Products (1)

  2019 Infiniti QX50
  Associated Documents

  • DownloadMC-10145051-0001.pdf↗
• August 22, 2018•Document ID: 10145050

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  PC644.1

  Date Added:

  October 1, 2018

  Manufacturer:

  INFINITI

  Summary

  Retailer Inventory List

  Associated Products (1)

  2019 Infiniti QX50
  Associated Documents

  • DownloadMC-10145050-0001.pdf↗
• August 20, 2018•Document ID: 10144497

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK; FUEL SYSTEM, GASOLINE

  Mfr Comm. #:

  ITB17-026b

  Date Added:

  September 17, 2018

  Manufacturer:

  INFINITI

  Summary

  INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to properly perform this action. Please discard previous versions of this bulletin.

  Associated Products (114)

  2017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX602017 Infiniti QX702016 Infiniti Q502016 Infiniti Q602016 Infiniti Q702016 Infiniti QX502016 Infiniti QX602016 Infiniti QX702016 Infiniti QX802015 Infiniti Q402015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX80+ 94 more
  Associated Documents

  • DownloadMC-10144497-0001.pdf↗
• August 17, 2018•Document ID: 10145053

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

  Mfr Comm. #:

  Revision 1-NEVAP

  Date Added:

  October 1, 2018

  Manufacturer:

  INFINITI

  Summary

  OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin. The announcement from March 21, 2017 has been revised to include: - Clarification that the refueling concern is extremely hard to fill, not intermittent, and occurs at multiple fueling stations and fuel pumps - Customer expense may be applicable if the vehicle is out of warranty

  Associated Products (151)

  2017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX502017 Infiniti QX602017 Infiniti QX702017 Infiniti QX802016 Infiniti Q402016 Infiniti Q502016 Infiniti Q602016 Infiniti Q702016 Infiniti QX502016 Infiniti QX602016 Infiniti QX702016 Infiniti QX802015 Infiniti G372015 Infiniti Q402015 Infiniti Q502015 Infiniti Q60+ 131 more
  Associated Documents

  • DownloadMC-10145053-0001.pdf↗
• August 17, 2018•Document ID: 10145052

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

  Mfr Comm. #:

  Revision 1-IEVAP

  Date Added:

  October 1, 2018

  Manufacturer:

  INFINITI

  Summary

  OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin The announcement from March 21, 2017 has been revised to include: o Clarification that the refueling concern is extremely hard to fill, not intermittent, and occurs at multiple fueling stations and fuel pumps o Client expense may be applicable if the vehicle is out of warranty

  Associated Products (151)

  2017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX502017 Infiniti QX602017 Infiniti QX702017 Infiniti QX802016 Infiniti Q402016 Infiniti Q502016 Infiniti Q602016 Infiniti Q702016 Infiniti QX502016 Infiniti QX602016 Infiniti QX702016 Infiniti QX802015 Infiniti G372015 Infiniti Q402015 Infiniti Q502015 Infiniti Q60+ 131 more
  Associated Documents

  • DownloadMC-10145052-0001.pdf↗
• August 16, 2018•Document ID: 10144496

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, GASOLINE

  Mfr Comm. #:

  ITB17-026a

  Date Added:

  September 17, 2018

  Manufacturer:

  INFINITI

  Summary

  INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL IF CUSTOMER REPORTS: Customer routinely experiences difficulty fueling the vehicle at different fuel stations (filling nozzle shuts off every few seconds while filling at multiple stations and using multiple filling pumps). IMPORTANT: - If the customer does not report the above symptoms, this bulletin does not apply. - If the customer reports intermittent (but not consistent difficulty re-fueling), this bulletin does not apply. ACTION: Perform the Inspection Procedure in this bulletin, starting on page 4, only if the customer reports symptoms as described above. NOTE: Refer to the Repair Overview on page 2.

  Associated Products (114)

  2017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX602017 Infiniti QX702016 Infiniti Q502016 Infiniti Q702016 Infiniti QX502016 Infiniti QX602016 Infiniti QX702016 Infiniti QX802015 Infiniti Q402015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX802014 Infiniti Q50+ 94 more
  Associated Documents

  • DownloadMC-10144496-0001.pdf↗
• August 15, 2018•Document ID: 10144495

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, GASOLINE

  Mfr Comm. #:

  ITB13-044f

  Date Added:

  September 17, 2018

  Manufacturer:

  INFINITI

  Summary

  ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years, and the Service Procedure has been updated. Please discard previous versions of this bulletin.

  Associated Products (65)

  2019 Infiniti QX502018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX502018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX502017 Infiniti QX602017 Infiniti QX702017 Infiniti QX802016 Infiniti Q402016 Infiniti Q502016 Infiniti Q602016 Infiniti Q70+ 45 more
  Associated Documents

  • DownloadMC-10144495-0001.pdf↗
• August 15, 2018•Document ID: 10144494

  Service Bulletin/Repair Instructions
  EQUIPMENT; POWER TRAIN:AUTOMATIC TRANSMISSION; POWER TRAIN

  Mfr Comm. #:

  ITB13-035c

  Date Added:

  September 17, 2018

  Manufacturer:

  INFINITI

  Summary

  CVT FLUID LEVEL CHECK SERVICE INFORMATION This bulletin has been amended. The APPLIED VEHICLES and SERVICE INFORMATION sections have been revised. No other changes have been made. Please discard all previous versions of this bulletin.

  Associated Products (8)

  2019 Infiniti QX502019 Infiniti QX602018 Infiniti QX602017 Infiniti QX602016 Infiniti QX602015 Infiniti QX602014 Infiniti QX602013 Infiniti JX35
  Associated Documents

  • DownloadMC-10144494-0001.pdf↗
• August 3, 2018•Document ID: 10145046

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS; FUEL SYSTEM, GASOLINE

  Mfr Comm. #:

  PARTS UPDATE - P

  Date Added:

  October 1, 2018

  Manufacturer:

  INFINITI

  Summary

  Fuel Injector Replacement Retailer Inventory ***** Parts Update ***** 100% of retailer inventory parts need was automatically shipped to affected retailers the week of July 23, 2018. The purpose of this update is to inform retailers that 14035-5NA0A Intake Manifold Gaskets are on temporary parts restriction. Intake manifold gaskets may be incorrectly packaged and a PDC stock check is currently in progress to confirm. If necessary, retailers may place a replacement order via DBS as an SVC order type only. Orders will be filled as parts become available on a first in, first out basis. Retailers should ensure that the correct part numbers and quantities are ordered for each VIN. Retailers can refer to IPSB16-384 for specific ordering instructions. As mentioned above, retailers should already have enough parts to repair affected inventory need with the exception of any incorrectly packaged 14035-5NA0A Intake Manifold Gaskets. Any parts necessary for this repair that are not restricted will need to be placed separately via normal ordering process.

  Associated Products (1)

  2019 Infiniti QX50
  Associated Documents

  • DownloadMC-10145046-0001.pdf↗
• August 3, 2018•Document ID: 10145045

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS

  Mfr Comm. #:

  P8315

  Date Added:

  October 1, 2018

  Manufacturer:

  INFINITI

  Summary

  Open Affected Retailer Inventory

  Associated Products (1)

  2019 Infiniti QX50
  Associated Documents

  • DownloadMC-10145045-0001.pdf↗
• July 20, 2018•Document ID: 10143811

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, GASOLINE

  Mfr Comm. #:

  P8315

  Date Added:

  August 20, 2018

  Manufacturer:

  INFINITI

  Summary

  CAMPAIGN BULLETIN Fuel Injector Replacement Retailer Inventory. Retailer Announcement ***** INFINITI is conducting a quality action to replace the high pressure fuel injectors on 53 specific MY 2019 INFINITI QX50 (J55) vehicles in new inventory. A misfire condition may occur due to insufficient fuel volume injection resulting in malfunction indicator light (MIL) illumination. Affected vehicles are not subject to stop sale and are either currently in retailer inventory or assigned and in transit to the retailer. INFINITI requests retailers to remedy all affected inventory vehicles prior to sale to ensure client satisfaction. What Retailers Should Do ***** PLEASE FOLLOW THE ATTACHED REPAIR INSTRUCTIONS: 1. Verify if vehicles are affected by this client satisfaction initiative using Service Comm or DBS National Service History ? Open Campaign I.D. P8315 - New vehicles in retailer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). - Refer to IPSB 15-286 for additional information - Please continue to check newly arriving inventory for campaign applicability. 2. Use the attached procedure to replace the high pressure fuel injectors. - INFINITI has developed an automatic parts shipment to provide affected retailers with enough parts to repair their affected inventory plus any affected INFINITI Courtesy Vehicles (ICV). Parts will begin arriving at retailers by Tuesday, July 24, 2018. 3. The service department should submit the applicable warranty claim for the action performed so it can be closed on Service Comm and release the vehicle. ***** Retailer Responsibility ***** It is the retailer?s responsibility to check Service Comm or DBS National Service History ? Open Campaign using the appropriate campaign I.D for the inspection status on each affected vehicle currently in new vehicle inventory. Thank you for your prompt attention to this matter and we apologize for any inconvenience this may have caused.

  Associated Products (1)

  2019 Infiniti QX50
  Associated Documents

  • DownloadMC-10143811-0001.pdf↗
• July 3, 2018•Document ID: 10143825

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  ITB17-015a

  Date Added:

  August 20, 2018

  Manufacturer:

  INFINITI

  Summary

  NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED This bulletin has been amended: The Applied Vehicles section has been amended. No other changes have been made. Please discard previous versions of this bulletin.

  Associated Products (29)

  2017 Infiniti Q702017 Infiniti QX502017 Infiniti QX702017 Infiniti QX802016 Infiniti Q702016 Infiniti QX502016 Infiniti QX702016 Infiniti QX802015 Infiniti Q402015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX802014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX602014 Infiniti QX70+ 9 more
  Associated Documents

  • DownloadMC-10143825-0001.pdf↗