Infiniti Q50 Complaints (2014)

190 consumer complaints on file.

#10899422August 30, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 INFINITI Q50. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS). HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897615August 22, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2014 INFINITI Q50. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897686August 22, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2014 INFINITI Q50. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896286August 16, 2016
SERVICE BRAKES
MY 2014 INFINITI Q50 SPORT HAS AN UNRESOLVED REOCCURRING PROBLEM WERE AFTER APROX. 20 MILES OF DRIVING THE BRAKE PEDAL WILL SINK SUBSTANTIALLY TOWARDS THE FLOOR AFTER BRAKING. AS THE CAR WILL STILL STOP AFTER THE BRAKES ARE APPLIED THE BRAKING DISTANCE IS LONGER THAN NORMAL AND THE FEELING OF SECURITY IS GREATLY REDUCED. TO DATE THE CAR HAS BEEN BACK TO THE DEALERSHIP 3 TIMES FOR THIS ISSUE. THE FIRST TIME A FULL BRAKE JOB WAS PERFORMED AT MY EXPENSE. WITHIN A COUPLE MONTHS OF THE BRAKE JOB THE PROBLEM CAME BACK. THE CAR WAS RETURNED TO THE DEALER IN JULY 2016 FOR FURTHER EVALUATION. AFTER 2 DAYS OF SHORT TRIAL ROAD TESTING THE CAR WAS RETURNED TO ME WITH THE EXPLANATION THAT THE DEALERSHIP "COULD NOT REPLICATE THE ISSUE" ONE WEEK AFTER THAT THE PROBLEM OCCURRED AGAIN AND I LIMPED THE CAR BACK INTO THE DEALERSHIP AS THE PROBLEM WAS OCCURRING. THEY SEMI ACKNOWLEDGED THE ISSUE AND PROCEEDED TO ORDER A NEW MASTER CYLINDER THAT TOOK 1 MONTH TO COME IN AND GET INSTALLED. I RECEIVED THE CAR BACK ON 8/11/2016 AND IMMEDIATELY NOTICED THE PEDAL WAS STILL LOWER THAN NORMAL BUT OPERATIONAL. AFTER DRIVING FOR ABOUT 50 MILES ON OPEN HIGHWAY THE PROBLEM REOCCURRED AGAIN. ONCE AGAIN I TOOK THE CAR BACK TO THE DEALERSHIP WHERE IT LIES NOW WITH NO RESOLVE. AT THIS POINT I AM AFRAID TO DRIVE THE CAR BECAUSE OF THIS ISSUE AND THE MANY PAST RECALL ISSUES INVOLVING AIR BAGS AND THE ELECTRONIC STEERING SYSTEM. AT THIS POINT I AM LOOKING AT TURNING THE CAR IN WITH 10 REMAINING LEASE MONTHS LEFT AT AN EXPENSE OF $7,000.00. I AM NOT WILLING TO PUT MY LIFE OR THE LIVES OF MY LOVED ONES IN JEOPARDY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873001June 7, 2016
STEERING
DAS (DIRECT ADAPTIVE STEERING) STEER BY WIRE SYSTEM LOSES CALIBRATION WHICH CAUSES STEERING LOSS. DEALERS RE-CALIBRATE SYSTEM BUT CALIBRATION LOSS CONTINUES. FAULTS AND ERRORS DON'T REGISTER AND BACKUP STEERING SYSTEM DOES NOT ENGAGE AS THE FAULT IN THE SYSTEM IS NOT TRIGGERED BUT MAKES THE CAR UNDRIVEABLE AND CREATES A MAJOR SAFETY ISSUE WHEN CALIBRATION CAUSES THE CAR TO STEER (TURN) WITHOUT TURNING THE STEERING WHEEL. THIS HAPPENS FROM START AND IN MOTION, BOTH CITY AND HIGHWAY. IN MY EXPERIENCE ALWAYS DURING WARM WEATHER AND WHEN DRIVING STRAIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854905April 11, 2016
WHEELS
I HAVE A 2014 INFINITI Q50 SX AWD WITH RUN FLAT TIRES I.E. DUNLOP SP SPORT 5000 DSST CTT 245/40R19 ..THESE TIRES ARE DANGEROUS PRONE TO FAILURE FROM THE SLIGHTEST POT IF YOU SHOULD HIT ONE. AT LESS THAN 4K MILES I HAD A TIRE FAILURE AND JUST RECENTTLY ANOTHER FAILURE AAAAAT 14K MILES. I HAVE NEVER HAD TIRE PROBLEMS WITH ANY OF MY PREVIOUS AUTOMOBILES. PLEASE, LOOK INTO THIS MATTER. I HAVE NO CONFIDENCE WHEN I DRIVE THIS CAR AND STILL HAVE 2 YEARS LEFT ON MY LEASE. PLEASE, PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853725April 6, 2016
STEERING
WHILE DRIVING AT 40 MILES PER HOUR ON 4/1/16 IN SOUTHERN WISCONSIN MY Q50 HYBRID WITHOUT ANY WARNING WHATSOEVER SUDDENLY AND VIOLENTLY PULLED TO THE RIGHT AND BEGAN HEAVY SHUTTERING ON THE RIGHT SIDE. I HAD TO AGGRESSIVELY HOLD THE WHEEL BETWEEN THE NINE AND TEN O'CLOCK POSITION TO KEEP THE CAR GOING STRAIGHT AND THE CAR FOUGHT ME AND WANTED TO STRONGLY KEEP PULLING RIGHT. THE RIGHT SIGHT OF THE CAR ALSO FELT LIKE THE BRAKES WERE BEING PULSED OR APPLIED WITHOUT MY INTERVENTION WHICH MADE KEEPING THE CAR IN-LANE EVEN MORE DIFFICULT. THE PULL TO THE RIGHT WAS SO SUDDEN THAT THE CAR WAS DIRECTED INTO THE NEXT LANE - THANKFULLY NO CAR WAS PRESENT. I THOUGHT A TIRE WAS BLOWN OUT SO AFTER PULLING THE CAR OVER FOR INSPECTION ALL 4 TIRES WERE FINE. I TRIED DRIVING THE CAR AGAIN AND THE SAME THING HAPPENED. THIS IS A DANGEROUS ISSUE, SO I HAD TO HAVE THE CAR TOWED 90 MILES FOR SERVICE. MY Q50 HAS ABOUT 16,000 MILES AND I AM STILL AWAITING A FULL REPORT FROM THE DEALERSHIP. TEMPERATURE AT TIME OF ISSUE APPROX 45F TIME 2:30 PM CDT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852586March 30, 2016
ENGINE, POWER TRAIN, STEERING
ON SEVERAL OCCASIONS WHILE DRIVING MY CAR, IT HAS LOCKED UP ON ME. I HAVE TAKEN THE CAR BACK TO THE DEALERSHIP THREE TIMES FOR THIS SAME ISSUE. THE LAST TIME I TOOK IT IN BECAUSE MY CAR LOCKED UP ON ME AFTER COMING OFF AN HIGHWAY AND I WAS HIT BY ANOTHER CAR. I TOOK IT BACK TO INFINITI WHO CLAIMED THEY COULD NOT DUPLICATE THIS ISSUE. EVEN THOUGH I POINTED THEM TO SCORES AND SCORES OF SIMILAR ISSUES BEING REPORTED ON THE INTERNET. INFINITI'S RESPONSE WAS "ANYONE CAN WRITE ANYTHING ON THE INTERNET". I THOUGHT THIS COMMENT WAS INSENSITIVE AND DOWNRIGHT RIDICULOUS. EVEN THOUGH ANYONE CAN WRITE ANYTHING ON THE INTERNET, MOST PEOPLE WOULD NOT GET ON THE INTERNET TO COMPLAIN ABOUT A PROBLEM WITH THEIR CAR THAT WAS NOT TRUE - WHAT WOULD THEY GET OUT OF IT??INFINITI'S CAVALIER ATTITUDE HAS SHOCKED ME SINCE MY FAMILY HAVE BOUGHT FIVE INFINITIS FROM THEM OVER THE YEARS AND HAVE NEVER HAD THESE TYPES OF COMPLAINT. ADDITIONALLY THIS TYPE OF ISSUE COULD KILL FOLKS! IS INFINITI TRYING TO BALANCE LIVES AGAINST A RECALL THAT'S NEEDED......I AM SHOCKED AND APALLED!!!!!!!!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837319February 20, 2016
WHEELS
I HAVE OWNED MY CAR FOR ABOUT 2.5 YEARS AND DRIVEN ABOUT 27,000 MILES. IN THIS TIME I HAVE HAD 7 TIRES FAIL. FIVE WERE BLOWOUTS ON THE ROAD AND TWO I CAUGHT WITH BUBBLES IN THE TIRE. I HAVE NEVER HAD A BLOWOUT ON ANY OTHER CAR I HAVE OWNED FOR 35 YEARS. THE TIRES ARE VERY LOW PROFILE AND SEEM TO BE VERY SUSCEPTIBLE TO THE SIDEWALLS FAILING. SEVERAL OF THE BLOWOUTS HAVE HAPPENED ON THE HIGHWAY WHEN I WAS GOING 55-65MPH WHICH IS WHY I FEEL THIS IS A SAFETY ISSUE. THE DEALERSHIP HAS TOLD ME THAT OTHER OWNERS ARE BRINGING IN THE SAME CAR WITH THE SAME ISSUE AND WHEN SPEAKING TO INFINITI CUSTOMER SERVICE THEY TOLD ME THIS WAS COMMON TO OCCUR IN THE NORTHEAST OF THE COUNTRY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824648February 6, 2016
STEERING
STEERING FAILED COMPLETELY APPROXIMATELY 8/12/15 WHILE ON THE ROAD. INCIDENT OCCURRED WHILE AT A SLOW PACE AND I WAS ABLE TO FORCE STEER THE CAR TO THE SIDE OF THE ROAD. TODAY I WENT TO START THE CAR IN MY GARAGE AND ONCE AGAIN THE CAR HAD NO STEERING.DEALER WAS ABLE TO FIX THE PROBLEM HOWEVER I FEEL THAT THIS IS A MAJOR PROBLEM THAT COULD BE DANGEROUS. FOR INSTANCE, IF MY WIFE HAD BEEN DRIVING IN THE FIRST INCIDENT SHE WOULD NOT HAVE STRONG ENOUGH TO STEER THE CAR TO THE SIDE OF THE ROAD. COAST INFINITY IN SARASOTA, FL 941-924-1211 TODAY THE STEERING FAILED AGAIN BUT OCCURRED WHEN I STARTED THE CAR IN MY GARAGE. WAS NOT TRAVELING AT THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817318January 1, 2016
UNKNOWN OR OTHER
WHILE DRIVING AT APPROXIMATELY 30MPH ON A RESIDENTIAL STREET WITH NO OTHER TRAFFIC, I HEARD A PROGRESSIVE CRACKING NOISE FROM THE MOON ROOF AREA. AFTER PULLING BACK THE SUN SHADE I SAW THAT THE MOON ROOF HAD CRACKS THROUGHOUT IT BUT WAS STILL ALMOST ENTIRELY IN PLACE. THE MOON ROOF WAS CLOSED AT THE TIME. AFTER STOPPING THE VEHICLE, I SAW THAT A SMALL SECTION OF GLASS WAS MISSING. THE SECTION WAS ALONG THE ACTUATOR BAR OF THE SUNROOF AND THERE WERE PIECES OF GLASS ON THE ROOF ON THE EXTERIOR OF THE VEHICLE. THE REMAINING INTACT SECTION WAS BOWED UPWARD AND OUTWARD. THERE WERE NO OTHER VEHICLES IN THE AREA THAT COULD HAVE KICKED UP ROAD DEBRIS, NO IMPACT WAS HEARD AND NO POTENTIAL IMPACT ITEMS WERE FOUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794790November 19, 2015
AIR BAGS
11/7/15 AROUND 7-8PM. I (6' 250LB MALE) WAS DRIVING HOME FROM LISBON, OH / TO CANTON, OH. MY FIANC (5'6" 200LB FEMALE) WAS SITTING IN THE PASSENGER SEAT, AND OUR DAUGHTER (2 1/2YR OLD 28LB) SITTING DIRECTLY BEHIND HER IN HER CAR SEAT. WHEN OUT OF THE CORNER OF MY EYE I NOTICED A YELLOW LIGHT COME ON (WHILE GOING 45-55MPH). WHEN I REALIZED IT WAS THE LIGHT SHOWING THE PASSENGER SEAT EMPTY. I HAD MY FIANC TAKE A PICTURE OF THE DASH SO I WOULD HAVE PROOF FOR INFINITI OF AKRON. THOUGH DUE TO THE FACT SHE COULD NOT ALSO GET HERSELF INTO THE PICTURE. I PROCEEDED TO TAKE ANOTHER PICTURE ( TO WHICH I ATTACHED) TO SHOW THAT SHE WAS SITTING IN THE SEAT. I WAS PLACED UNDER THE ASSUMPTION THAT THIS FAULT WAS NO LONGER POSSIBLE. DUE TO THE FACT INFINITI OF AKRON HAD ALREADY COMPLETED THE RECALL, AND GAVE MY CAR A CLEAN BILL OF HEALTH. SO WHY IS MY CAR STILL HAVING ISSUES? WHAT'S IT GOING TO TAKE FOR INFINITI TO ADMIT THERE'S STILL AN ISSUE? GOD FORBID AN ACCIDENT TO HAPPEN, AND AIRBAG NOT DEPLOY. WILL THE PRESIDENT OF INFINITI BE THERE TO HELP ME RAISE MY DAUGHTER? TO EXPLAIN TO HER WHY MOMS NOT AROUND? I HIGHLY DOUBT IT! SO PLEASE INFINITI PEOPLE PUT THEIR ENTIRE WORLD IN YOUR HANDS. I'VE TRUSTED YOU ENOUGH TO BUY YOUR CAR. NOW I TRUST YOU'LL DO EVERYTHING IN YOUR POWER TO MAKE SURE IT'S SAFE NOT ONLY FOR MY FAMILY. BUT EVEN FAMILY WHO CHOOSES TO PUT THEIR FAMILY IN AN INFINITI.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790181November 13, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2014 INFINITI Q50. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V138000 (AIR BAGS, ELECTRICAL SYSTEM) BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED AFTER THE RECALL REPAIR. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 15V681000 (AIR BAGS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,490.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779727October 5, 2015
BACK OVER PREVENTION: CAMERA SYSTEM
TL* THE CONTACT OWNS A 2014 INFINITI Q50. WHILE REVERSING, THE REVERSE CAMERA FAILED TO ACTIVATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS NO FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 7,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778143September 28, 2015
STEERING, WHEELS
STEERING WHEEL FAILED TO RESPOND. WHEELS FELT DISCONNECTED WITH THE STEERING WHEEL. IT COULD HAVE BEEN TRAGIC IF I WAS DRIVING AT A HIGHER SPEED.....UPDATED 12/03/15 *BF THE DEALER WAS UNABLE TO REPLICATE THE ISSUE. UPDATED 12/07/15.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10775968September 24, 2015
STEERING
I WAS BACKING UP INTO A SPACE AND LOST COMPLETE STEERING - AUTOMATIC OR MANUAL. THE STEERING WHEEL WAS TURNING FREELY AND THE FRONT TIRES REMAINED IN THE POSITION THEY WERE IN JUST PRIOR TO THIS INCIDENT. I STOPPED THE CAR IMMEDIATELY AND TURNED OFF THE ENGINE. AFTER RESTARTING THE CAR, I CONTINUED BACKING UP BUT FELT THE TORQUE OF THE STEERING WHEEL ALTERNATING BETWEEN POWER STEERING AND MANUAL STEERING. ...UPDATED 12/03/15 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759985August 28, 2015
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
FROM THE VERY BEGINNING OF THE LEASE THE VEHICLE THERE HAVE BEEN ISSUES WITH INTERRUPTED AND UNEXPECTED ACCELERATION OF THE VEHICLE. THESE WERE FIRST REPORTED TO THE DEALERSHIP AS "HESITATION ON ACCELERATION, ADVISE" WHEN THE VEHICLE WAS SERVICED AT 4,849 MILES ON 01/30/2014. THE COMPLAINT HAS BEEN REPEATED TO THE DEALERSHIP SEVERAL TIMES AND TAKEN TO INFINITI CONSUMER AFFAIRS. I HAVE GONE THROUGH RECORDING INCIDENTS WITH A MONITOR IN THE VEHICLE, HAVING A SPECIALIST DRIVE THE VEHICLE FOR SEVERAL DAYS (AND ALTHOUGH HE DID DRIVE IT FOR A FEW HUNDRED MILES IT WAS MOSTLY HIGHWAY DRIVING AND NOT THE TYPE OF STOP AND GO DRIVING WHERE THE INCIDENTS MORE REGULARLY OCCURRED). AFTER HAVING THE VEHICLE RETURNED LAST WEEK I FINALLY DID SOME RESEARCH AND SAW A NEW YORK TIMES ARTICLE (11/07/2014) DESCRIBING A RECALL FOR THE ISSUES I HAVE BEEN COMPLAINING ABOUT. IN THE ARTICLE ONE OWNER STATED THE CAR WAS A "MENACE. IT FEELS LIKE IT IS ACCELERATING ON ITS OWN. EVERY TIME I HAVE HAD THIS INTO THE DEALER I HAVE COMPLAINED, AND THEY CLAIM THE ISSUE CANNOT BE DUPLICATED. FINALLY, THEY HAVE BEGUN TO TELL ME IT IS NORMAL WITH THIS HYBRID CAR. THIS IS NO NORMAL EVENT." SEVERAL WEEKS AGO MY YOUNGER SON, AN ATTORNEY, WAS DRIVING AND EXPERIENCED THE SAME THING. HIS COMMENT WAS, "WHAT WAS THAT, IT TOOK OFF ON ITS OWN!" I JUST GOT OFF THE PHONE WITH INFINITI CONSUMER AFFAIRS AND THEY TOLD ME THE SAME THING, THAT IS THE MANNER IN WHICH THE VEHICLE IS SUPPOSE TO DRIVE. IF THAT IS NORMAL AND THE WAY THE VEHICLE IS SUPPOSE TO DRIVE THEN IT SHOULD BE TAKEN OFF THE ROAD BEFORE THERE ARE ANY FATALITIES. I HAVE BEEN A RESPONSIBLE OWNER AND HAVE TRIED TO DEAL WITH THIS THROUGH INFINITI BUT THEY HAVE TURNED THEIR BACK ON ME, OTHER INFINITI CONSUMERS AND THE GENERAL PUBLIC FOR THE LAST TIME. I HAVE DECIDED IN THE INTEREST OF PUBLIC SAFETY TO REPORT THIS DANGEROUS PROBLEM TO A GOVERNMENT AGENCY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748500August 13, 2015
UNKNOWN OR OTHER
DURING WINTER 2014, I STARTED GETTING AWD / CHASSIS CONTROL ERRORS CONSTANTLY. THE ERROR WOULD SHOW UP AT VARIOUS TIMES, INCLUDING WITHIN 3-5 MIN FROM A COLD START, 10-15 MIN AFTER ENGINE REACHED OPERATING TEMPERATURE, WHILE DRIVING AFTER 20-30 MIN. SOMETIME THE ERROR IS FOLLOWED BY A SURGE IN POWER. EVERY TIME THIS HAPPENS, THE AWD SYSTEM GOES OFFLINE AND THE CAR WORKS IN REAR WHEEL DRIVE ONLY. IN SNOW OR RAIN THE CAR BECOMES DIFFICULT TO DRIVE. THIS PAST WINTER, I WAS NOT ABLE TO GET THE CAR UP MY DRIVEWAY. AFTER TURNING OFF THE CAR, THE ERROR GOES AWAY BUT IN 90% OF THE CASES IF COMES BACK WITHIN A FEW MINUTES. THE CONDITION IS NOT RELATED TO WEATHER (HAPPENED IN WINTER, SPRING AND SUMMER). THE ECU TROUBLE CODE POINTS TO A SOLENOID CONTROLLING THE AWD SYSTEM ON THE CAR. I HAVE TAKEN THE CAR TO THE DEALER MANY TIMES. ALL THE RECALLS HAVE BEEN RESOLVED, INCLUDING A FEW ECU RECALLS AS I UNDERSTAND. THE DEALER REFUSED TO CHANGE THE POSSIBLE FAULTY SOLENOID SINCE EVERY TIME THEY TESTED THE CAR, THE PART WAS FUNCTIONING PROPERLY. THE CAR IS BRAND NEW (3200 MILES AS OF AUGUST 13TH). I HAVE LEFT THE CAR AT THE DEALER FOR OVER 2 WEEKS AND DROVE A LOANER. AT WHAT POINT IN TIME CAN I CONTACT INFINITI AND ASK THEM TO REPLACE THE CAR SINCE THEY DON'T SEEM TO WANT TO FIX IT. PERHAPS THIS IS AN ISSUE THAT OTHER HAVE AND WE CAN FORCE INFINITI TO INVESTIGATE THIS FURTHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744763July 29, 2015
ENGINE, ELECTRICAL SYSTEM
I LIVE IN A ONE FAMILY HOUSE WITH AN ATTACHED GARAGE. MY WIFE PARKED THE CAR,WITH 1/3 OF A TANK OF GAS,IN OUR GARAGE ABOUT 6:30 PM ON AUGUST 17. SHE THOUGHT SHE HAD PUSHED THE BUTTON TO TURN OFF THE ENGINE, AND EXITED THE CAR TAKING THE SMART KEY WITH HER. ABOUT 9 THE NEXT MORNING, WHILE WALKING MY DOG, I FELT HEAT COMING FROM THE GARAGE AND OPENED THE DOOR. IT WAS VERY HOT TO TOUCH. I THEN TOUCHED THE CAR AND BURNED MY HAND. I CALLED OUR LOCAL FIRE DEPARTMENT AND THEY PULLED THE CAR OUT OF THE GARAGE. THE CAR WAS SO HOT, A CD IN THE DOOR COMPARTMENT MELTED. THE FIREMEN EXPLAINED THAT MY WIFE AND I AND OUR DOG, COULD VERY EASILY HAVE BEEN KILLED BY CARBON MONOXIDE AND THE ENTIRE STRUCTURE COULD HAVE BURNED FROM THE HEAT. I HAVE SINCE LEARNED THAT WHAT HAPPENED TO ME IS A COMMON OCCURRENCE AND PEOPLE HAVE DIED AS A RESULT. EVEN IF THE SMART KEY IS NOT NEAR THE CAR, IT WILL CONTINUE TO RUN UNTIL IT IS OUT OF GAS.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10730214June 24, 2015
TIRES, TIRES:SIDEWALL
I PURCHASED A 2014 INFINITI Q50 NEW FROM THE DEALER. THE CAR HAD APPROXIMATELY 6,500 MILES ON IT WHEN THE RIGHT FRONT TIRE SIDE WALL CRACKED. THE REPAIR SHOP NOTICED THAT THE LEFT FRONT TIRE HAD A BUBBLE AND ALSO NEEDED TO BE REPLACED. BOTH FRONT TIRES WERE REPLACED THE WEEK OF 5/17/15. ONE MONTH AFTER THE REPLACEMENT, THE RIGHT FRONT TIRE SIDEWALL CRACKED AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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