Infiniti Q50 Complaints (2014)

190 consumer complaints on file.

#11022277September 8, 2017
UNKNOWN OR OTHER
AC IS BLOWING WARM AIR ON DRIVER SIDE AND COOL ON PASSENGER SIDE WHEN BOTH TEMPERATURE ARE SET TO 60 DEGREES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992920June 2, 2017
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
I AM EXPERIENCING SOFTWARE RELATED ISSUES THAT HAVE BECOME INCREASINGLY DANGEROUS. IN SUM, THE INFINITI SOFTWARE SHUTS DOWN OR LOCKS UP FORCING ME TO BECOME AN IT TECHNICIAN WHILE DRIVING. WHEN THE SOFTWARE SHUTS DOWN, I LOSE THE SPEEDOMETER, TACHOMETER, CLIMATE CONTROL AND AUDIO CONTROL. HERE'S AN OVERVIEW OF MY EXPERIENCES FOR THE PAST 3 YEARS: RANDOMLY, THE SOFTWARE WILL SHUT DOWN LEAVING ME WITHOUT MY INSTRUMENT PANEL (SPEEDOMETER, TACHOMETER), CLIMATE CONTROL AND AUDIO CONTROL. RANDOMLY, THE SOFTWARE WILL LOCK UP LEAVING ME WITHOUT CLIMATE CONTROL OR AUDIO CONTROL AND THE ONLY RESOLUTION IS TO PULL OVER, SHUT DOWN AND RESTART THE CAR RANDOMLY, CLIMATE CONTROLS ARE SET TO 60 DEGREES W/ AC YET HOT AIR IS BLOWING OUT OF THE VENTS. MOST RECENTLY, THE ONBOARD CLOCK THAT DISPLAYS THE DATE AND TIME WILL RESET TO 01-01-2012 AND THE CLOCK WILL START AT 6:00 AM. THE ONLY RESOLUTION IS TO RESET THE DATE AND TIME. THIS SEEMS TO OCCUR EVERY 3 OR 4 WEEKS. WHEN I CALL THE SERVICE DEPARTMENT I'M ASKED TO BRING IN THE VEHICLE ONLY TO BE TOLD THAT ALL UPDATES HAVE BEEN APPLIED AND THE ISSUES CANNOT BE DUPLICATED. I HAVE TAKEN AND POSTED SEVERAL YOUTUBE VIDEOS SHOWING THE PROBLEMS-WHICH I'LL ADMIT IS VERY DANGEROUS TO DO WHILE DRIVING. IN FACT, I FIRMLY BELIEVE THAT WHEN THESE SOFTWARE ISSUES OCCUR, I AM FORCED TO PLAY THE ROLE OF AN IT TECHNICIAN AND TROUBLESHOOT THE ISSUES WHILE DRIVING WHICH IS INCREDIBLY DANGEROUS. THESE ISSUES OCCUR RANDOMLY WHILE DRIVING. THIS IS A LEASE VEHICLE AND I PLAN TO RETURN EARLY AS THE CONTINUED ISSUES PUT ME AND MY FAMILY IN DANGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992962June 2, 2017
SERVICE BRAKES
MY INFINITI Q50 2014 HAS INTERMITTENT BRAKE BOOSTER PUMP FAILURE THAT CAUSES DIMINISHED BRAKING POWER AT ALL SPEEDS AND AT A SLIPS AT A STOP. THE DIMINISHED BRAKING AFFECTS STOPPING DISTANCES AND TRIGGERS EMERGENCY COLLISION WARNINGS AND IMPACT MITIGATION LIKE SEAT BELT TIGHTENING WHILE DRIVING. THE CONDITION HAS HAPPENED FOR THE LAST 24 MONTHS. INFINITI REFUSED TO ADDRESS UNTIL THEY WITNESSED THE CONDITION. IN LATE 2016 I WAS ABLE TO SHOW THEM WHEN IT WAS HAPPENING. THEIR TECH DIAGNOSED THE BRAKE BOOSTER AS THE ISSUE AND REPAIRED. IN MAY 2017 THE CONDITIONS ARE NOW REPEATING. INFINITI AGAIN IS REFUSING TO ADDRESS UNLESS THEY CAN WITNESS. THE CAR BRAKING IS UNSAFE WITH THIS CONDITION, PARTICULARLY AS YOU HAVE NO ABILITY TO KNOW WHEN THE INTERMITTENT CONDITION WILL OCCUR. I HAVE EMAIL TRAILS OF ALL REPORTS EACH ONE IT HAPPENED AND SERVICE COMMUNICATIONS WITH THE DEALERSHIP. UPDATED 10/11/17 *BF UPDATED 12/11/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992028May 29, 2017
ELECTRONIC STABILITY CONTROL (ESC), STEERING, WHEELS
IT STARTED WITH A FLAT TIRE AND THE PSI LIGHT LITE UP ON BOARD AND FLAT TIRE ALSO, HAD THE FLAT TIRE FIXED AND TOOK CAR TO THE SHOP WHERE I GOT TIRES REPLACED, WITHIN A YEAR OF OWNERSHIP, REPLACED DUE TO THEM BEING BUBBLED GM REPLACED THEM FOR FREE; TOOK CAR TO (JUST TIRES GM RECOMMENDATION) WITH FREE TIRE BALANCE AND ROTATION AND THEY ALSO DID FRONT END ALIGNMENT, AFTER THAT LIGHTS WAS STILL ON AND SHOP REP SAID TO DRIVE THE CAR A COUPLE MILES AND IT WOULD RESET ITSELF SO I DID AND STILL LIGHT WAS ON DROVE TO CHURCH ON 4 LANE HWY 85 N BOUND AND I FELT A SLIGHT TUG ON THE RIGHT PASSENGER SIDE OF THE FRONT OF THE CAR AND DECIDED TO MOVE OUT OF THE LANE BEHIND A 18 WHEELER AS I ATTEMPTED TO MOVE OUT OF MY LANE THE CAR MADE A SUDDEN JERK BACK IN THE LANE WHICH I WAS IN AND THE WHEEL LOCKED AND I COULD NOT CONTROL OR UNLOCK IT AND THE CAR BEGAN TO SPIN AND SLIDE INTO THE REAR END OF THE 18 WHEELER, THE SONAR SYSTEM WAS ENGAGED AND IT DID NOT RESPOND TO WHAT IT WAS DESIGNED TO DO, NOR DID THE LANE DEPARTURE INDICATOR, NOR THE ANTI-BRAKING ANTI SKIDDING WORK AS IT WAS DESIGNED WHICH CAUSED THE ACCIDENT WHICH LEAD ME GOING TO THE HOSPITAL WITH A DIAGNOSIS OF MUSCLE INFLAMMATION. THE SONAR FAILED WAS ILLUMINATED ON THE DASH. MY 2014 Q50 SEDAN WAS EQUIPPED WITH SONAR, LANE DEPARTURE, BLIND SPOT INDICATOR; IT WAS FULLY EQUIPPED. I AM VERY SURE THAT THE STEERING AND ANTI-BRAKING ANTI SKIDDING DID NOT ENGAGE AS IT SHOULD. INFINITI WILL SEND AN INSPECTOR TO THE TOTALED CAR AND PULL THE BLACK BOX/OR CHIP AND CHECK OUT WHAT WENT WRONG. WAITING ON THE RESULT ON OR AFTER JUNE 14 OR 16 AS OF THEIR DECISION.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10969017March 28, 2017
STEERING
TL* THE CONTACT OWNS A 2014 INFINITI Q50. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND COLLIDED INTO A RESIDENTIAL BUILDING. THE CONTACT RECEIVED MINOR INJURIES AND RECEIVED MEDICAL TREATMENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT FULLY DIAGNOSED. IT WAS UNKNOWN IF THE AIR BAGS DEPLOYED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 34,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10966256March 16, 2017
STEERING
WITH THE VEHICLE STATIONARY, OR AT A VERY LOW SPEED, NOT SURE BUT IN A PARKING LOT. I WAS BACKING OUT OF A PARKING SPOT AFTER TRANSITIONING FROM REVERSE TO DRIVE TURNED THE STEERING WHEEL TO THE LEFT RATHER QUICKLY AND THE STEERING WHEEL CAME TO AN ABRUPT STOP WITH A NOTICEABLE THUD SOUND. AFTER IT STOPPED I WAS ABLE THEN ABLE TO CONTINUE TURNING TO THE LEFT BUT MORE EFFORT WAS REQUIRED AND NOTICEABLY STEPPED FEEL TO THE MOVEMENT FOR ABOUT 30 SECONDS. I HAVE HAD THIS HAPPED TWICE, AND HAVE EXPERIENCED THE STEPPED FEEDBACK ON TWO OTHER OCCASIONS BUT IT TOOK A LOT LONGER FOR THE FEELING TO GO AWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956431February 23, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
THIS VEHICLE HAS AN ELECTRONIC BRAKING SYSTEM THAT HAS MADE THIS CAR HANDLE ERRATICALLY AND EXTREMELY UNSAFE IN TRAFFIC SITUATIONS. WHILE TRAVELING AT SPEED IF TRAFFIC IN FRONT OF YOU HAPPENS TO BRAKE OR SWERVE IN FRONT OF YOU THIS CAR WILL BRAKE UNCONTROLLABLY WITHOUT NOTICE MAKING IT NEARLY IMPOSSIBLE TO AVOID A COLLISION OR CHANGE LANES TO MANEUVER AROUND ON OBSTACLE OR CAR. MYSELF AND MY WIFE ARE VERY SCARED TO DRIVE THIS CAR AND IN FREEWAY TRAFFIC YOU CANNOT SAFELY CHANGE LANES. WE FEEL IT IS ONLY A MATTER OF TIME BEFORE THIS POORLY DESIGNED SYSTEM WHICH CANNOT BE DISABLED WILL RESULT IN COLLISIONS OR DEATH. THIS HAS HAPPENED MORE THAN A DOZEN TIMES SINCE PURCHASE IN APRIL 2014. WE NO LONGER FEEL SAFE DRIVING THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949648February 5, 2017
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
UNSAFE VIBRATION AND UNCONTROLLABLE STEERING WHEN BREAKING OVER 40 MPH. SONAR SENSORS DOESN'T NOT WORK AT ALL. WHEN TRAVELING ON THE HIGHWAY OR STREETS AND ABOVE 20 MPH WHEN BREAKING FOR A TRAFFIC LIGHT THERE IS AN INTENSE VIBRATION THAT SHAKES THE CAR AND STEERING WHEEL, ALSO MAKE TURNING, CONTROLLING THE STEERING WHEEL AND STAYING IN THE LANE EXTREMELY DIFFICULT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948676January 31, 2017
POWER TRAIN
THIS IS AN AWD CAR PURCHASED USED 2 WEEKS PRIOR TO THIS INCIDENT. THE CAR HAS ONLY 11, 000 MILES ON IT WHEN THIS OCCURRED. I WAS DRIVING IN BUMPER TO BUMPER TRAFFIC IN HEAVY SNOW CONDITIONS ON AN OVERPASS BRIDGE THAT MERGES ONTO A BUSY FREEWAY. THE VEHICLE'S FRONT WHEELS PULLED THE CAR TO LEFT 2-3 TIMES AT A SPEED OF LESS THAN 5MPH OUT OF MY LANE BUT I WAS ABLE TO CORRECT. WHILE STILL ON THE OVERPASS BRIDGE I TOOK MY FOOT OFF BRAKE TO INCH FORWARD (STILL IN BUMPER TO BUMPER TRAFFIC) AND STILL LESS THAN 5 MILES PER HR, HARDLY MOVING, THE CAR AGAIN PULLED HARD TO THE LEFT AND PULLED ME INTO A GUARDRAIL. IF THERE WAS NO GUARDRAIL I WOULD HAVE PLUMMETED TO THE FREEWAY BELOW. ALL THIS HAPPENED WITHOUT EVER PRESSING ON THE ACCELERATOR PEDAL AS I WAS IN VERY HEAVY TRAFFIC, SO I WAS BARELY MOVING. I HAD MY 17 YEAR OLD DAUGHTER WITH ME. WE BOTH SAID THAT THE CAR ACTED ALL ON ITS OWN AND WE BOTH NOTICED THAT NO OTHER CARS WERE SLIPPING OR SPINNING OUT AT ALL. THE SNOW HAD JUST BEGAN TO FALL SO THERE WASN'T TOO MUCH ON THE ROAD MAYBE 1-2 INCHES (ESTIMATED). THERE WAS DAMAGE TO THE DRIVERS SIDE BUMPER AND QUARTER PANEL (WHICH WE HAVE YET TO GET ESTIMATED). WE TOOK THE CAR INTO THE INFINITI DEALERSHIP, I HAD THEM RUN A DIAGNOSTICS ON THE COMPUTER. THEY SAID THERE WAS A FAULTY "CHASSIS CONTROL MODULE" THAT DETERMINES THE POWER APPLIED TO THE WHEELS AND WHICH ONES. THE SERVICE ADVISORS MECHANIC MENTIONED THAT THIS "MOST DEFINITELY COULD HAVE CAUSED THE PROBLEM WE EXPERIENCED". HE RECOMMENDED I CALL INFINITI'S CONSUMER AFFAIRS AND FILE A CLAIM. INFINITI ASKED THE DEALERSHIP TO NOT WORK ON THE CAR, THEY SENT THEIR MECHANIC TO INVESTIGATE. THE CLOSED THE CASE AND SAID THE CAR HAD NO ISSUES AND REPLACED NOTHING AND RETURNED THE CAR BACK AFTER SEVERAL WEEKS. THE CAR IS NOT SAFE AND I AM SCARED TO DRIVE IT. INFINITI WILL NOT RECOGNIZE THIS AND WON'T PAY FOR BODY DAMAGE OR ANY REPAIR. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10944640January 12, 2017
FORWARD COLLISION AVOIDANCE, SERVICE BRAKES, ELECTRICAL SYSTEM
WHILE DRIVING ON THE HIGHWAY THE COLLISION SENSORS ON THE VEHICLE SUDDENLY TURNED OFF. THIS IS COMMON AND I SIMPLY TURNED THEM BACK ON. A FEW MINUTES LATER THEY TURNED BACK OFF FOLLOWED BY A BRIEF FLASH OF THE TRACTION CONTROL LIGHT ABOUT A MINUTE LATER. THE BRAKING SYSTEM ENGAGED WITHOUT WARNING, TWO YELLOW LIGHTS ILLUMINATED WHERE THE FORWARD COLLISION SENSOR TYPICALLY ALERTS, FOR ROUGHLY A SECOND AND A HALF DESPITE ALL COLLISION SENSORS REGISTERING AS OFF-LINE AND IN A FAILED STATE. WHILE ATTEMPTING TO STOP THE VEHICLE THE BRAKING SYSTEM THEN FAILED TO OPERATE AS EXPECTED. I HAD TO PUSH THE PEDAL ALL THE WAY TO THE FLOOR, THE ABS SYSTEM ENGAGED AND STOPPING DISTANCE WAS GREATLY INCREASED. FOLLOWING THAT ALL OF THE DASH LIGHTS ILLUMINATED, THE SYSTEM REPORTED 2 SENSOR FAILURES AND A CHASSIS CONTROL FAILURE. THE DEALERSHIP HAS DETERMINED THIS IS DUE TO AN ELECTRICAL SHORT IN THE REAR ABS SENSOR. THIS IS THE THIRD ELECTRICAL SYSTEM ISSUE I HAVE HAD BUT IS THE MOST SERIOUS. I'M CONCERNED BECAUSE SOMETHING AS SIMPLE AS AN ABS SENSOR FAILING, NOT TO MENTION FAILING BECAUSE OF A SHORT, CAN CAUSE THE BRAKING SYSTEM TO ENGAGE UNEXPECTEDLY AND NOT ENGAGED AS EXPECTED WHILE ATTEMPTING TO STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939582January 4, 2017
ELECTRICAL SYSTEM
WHILE DRIVING DOWN THE ROAD THE GAUGE CLUSTER COMPLETELY RESET ITSELF AND NONE OF MY GAUGES (INCLUDING TACH AND SPEEDO) WERE OPERATIONAL FOR A PERIOD OF APPROX 5 SECS UNTIL IS RESET ITSELF. ISSUE OCCURRED AT 8:45PM JAN 3RD, 2017 DURING RAINY CONDITIONS. TEMPERATURE ABOUT 45 DEGREES. HAD JUST COMPLETED A MEDIUM SWEEPING 90 DEGREE RIGHT HAND TURN AND WAS DRIVING STRAIGHT COMING OVER THE CREST OF A SMALL HILL. CAR WAS IN SPORT MODE AND MANUAL SHIFT MODE WITH 3RD GEAR SELECTED. SPEED WAS ABOUT 40MPH ON A COUNTY ROAD. THIS IS NOT THE FIRST ELECTRICAL ISSUE WITH THIS VEHICLE, PLEASE NOTE ONGOING BACKUP CAMERA ISSUES PREVIOUSLY REPORTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936565December 20, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2014 INFINITI Q50. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10933669December 7, 2016
ELECTRICAL SYSTEM
THE TELEMATICS CONTROL UNIT MY 2014 INFINITI Q50 WILL BE INOPERABLE BY 12/31/16 BASED ON A NOTICE RECEIVED FROM INFINITI ON 12/6/16. INFINITI HAS INDICATED THIS IS BECAUSE ATT WILL DISCONTINUE SUPPORT OF THE 2G TECHNOLOGY THE SYSTEM IS DESIGNED TO USE. HOWEVER, ATT ANNOUNCED 2G SUPPORT WOULD SUNSET TIMELINE WAY BACK IN 2012 - IN THIS PUBLIC ANNOUNCEMENT (HTTPS://WWW.SEC.GOV/ARCHIVES/EDGAR/DATA/732717/000073271712000073/Q2_10Q.HTM). WITHOUT A FUNCTIONING TCU, THE VEHICLE WILL NO LONGER BE ABLE TO PROVIDE AUTOMATIC COLLISION NOTIFICATION - WHICH WAS A FEATURE ADVERTISED ON THE VEHICLE. INFINITI WILL RESTORE FUNCTIONALITY OF THE TCU AFTER PAYMENT OF $299. GIVEN INFINITI WAS AWARE (OR SHOULD HAVE BEEN) 2G SUPPORT WOULD IMMINENTLY BE STOPPED, THIS FIX SHOULD BE MADE VIA A SERVICE CAMPAIGN/RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926177November 15, 2016
SERVICE BRAKES
REAR BRAKE PAD LIFE IS DANGEROUSLY SHORT. I BEGAN TO EXPERIENCE SQUEALING AND VIBRATION UPON BRAKING AFTER ONLY 25,000 MILES. THERE IS NO SUGGESTED REPLACEMENT INTERVAL SO I COULD EASILY SEE SOMEONE IGNORING THE SYMPTOMS OR PUTTING OFF THE PAD REPLACEMENT (MOST PEOPLE EXPECT PADS TO LAST AT LEAST 30,000 MILES). THERE ARE ALSO NO WEAR SENSORS FOR THE REAR BRAKES. SOMEONE COULD EASILY WEAR THROUGH THE PADS AND HAVE A DANGEROUS REAR BRAKE FAILURE SINCE THERE IS NO DISCLOSURE PROVIDED BY INFINITI OF HOW SHORT THE REAR PAD LIFE REALLY IS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926185November 15, 2016
ELECTRICAL SYSTEM
BACKUP CAMERA SOMETIMES FAILS TO INITIALIZE AFTER STARTING THE CAR. SOMETIMES IT DOESN'T COME ON AT ALL (ESPECIALLY AT NIGHT), AND SOMETIMES IT COMES ON SO DIM AT NIGHT THAT IT'S IMPOSSIBLE TO SEE ANYTHING (THERE SEEMS TO BE A DAY [DIM] AND NIGHT [BRIGHT] BRIGNESS/CONTRAST MODE AND IT'S LIKE THE DAY MODE COMES ON EVEN THOUGH IT'S NIGHT). BACKUP CAMERA ALSO ALWAYS TAKES AT LEAST 30 SECONDS AFTER THE CAR STARTS UP TO SHOW THE GRIDLINES AND "CHECK YOUR SURROUNDINGS" WARNING MESSAGE. WELL BEYOND THE 6 SECS RECOMMENDED BY THE NHTSA. INFINITI CLAIMS THAT THE CAMERA IS OPERATING AS DESIGNED AND CAN TAKE UP TO 90 SECONDS TO LOAD. I NEVER HAVE GRIDLINES OR THE PROPER WARNING LINES WHEN I BACK OUT OF A SPACE (THE SYSTEM IS SIMPLY TOO SLOW). THIS IS VERY CONCERNING TO ME AS THE CAMERA DOES NOT ALWAYS WORK AT NIGHT WHEN I NEED IT THE MOST. EVEN MORE CONCERNING IS INFINITI'S COMPLETE REFUSAL TO INVESTIGATE AND REMEDY EITHER OF THE 2 SAFETY ISSUES I AM CURRENTLY WRITING COMPLAINTS ABOUT (THIS BACKUP CAMERA ISSUE, AND THE ISSUE WITH MY BRAKES WEARING OUT WAY TOO EARLY)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918579October 24, 2016
AIR BAGS
THE DEALER DOES NOT HAVE THE PARTS TO DO THE RECALL, 16V-244. I ASKED WHEN THEY WOULD AND THEY SAID THEY DID NOT KNOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917661October 20, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2014 INFINITI Q50. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT TOOK THE VEHICLE TO A LOCAL DEALER AND WAS CHARGED FOR AN ALIGNMENT. DURING THAT TIME, THE OCS SYSTEM WAS NOT AN ISSUE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10911206October 3, 2016
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2014 INFINITI Q50 HYBRID. THE CONTACT STATED THAT AFTER ACCIDENTALLY REVERSING INTO A POLE, THE VEHICLE ACCELERATED FORWARD INDEPENDENTLY. AS A RESULT, THE CONTACT CRASHED INTO THREE OTHER VEHICLES. THE CONTACT SHIFTED INTO PARK AND WAS ABLE TO BRING THE VEHICLE TO A STOP. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000. UPDATED 12/20/16*LJ
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10905863September 12, 2016
STEERING
IT IS DIFFICULT TO CONTROL THE CAR. SPECIALLY DURING CURVES/TURNING. A LOT OF FORCE MUST BE MAINTAINED IN THE STEERING WHEEL. THE CARS WANTS TO GO OPPOSITE TO THE DIRECTION BEING MANIPULATED BY THE DRIVER IN THE STEERING WHEEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903702September 6, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 INFINITI Q50. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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