Infiniti M45 Complaints

280 consumer complaints on file.

#10863445May 5, 2016
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2003 INFINITI M45. WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CRANK SHAFT AND CAM SHAFT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V455000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE FAILURE RECURRED FOUR TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 155,500. UPDATED 08/03/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862550May 2, 2016
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2003 INFINITI M45. THE CONTACT STATED THAT THE VEHICLE RANDOMLY STALLED WITHOUT WARNING. THE MANUFACTURER AND THE DEALER INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 12V088000 (FUEL SYSTEM, GASOLINE) AND 03V455000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE FAILURE WOULD RECUR. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861092April 23, 2016
ENGINE
WHILE TURNING LEFT WITH ON COMING TRAFFIC THE ENGINE DIED. THE CHECK ENGINE LIGHT CAME ON AND THE COMMUNICATIONS CENTER SAID IT WAS EMISSIONS RELATED. THE CAR DID RESTART, THE WARNING LIGHT REMAINS ON, AND AFTER A SHORT DRIVE THERE WAS A BURNING SMELL AND HEAT COMING FROM THE CAR. THE LOCAL NISSAN DEALER WILL ONLY WORK ON IT AS CUSTOMER PAY, AND WILL NOT DO ANY RECALL WORK, SAID I NEED TO GO TO THE INFINITY DEALER 2 HOURS AWAY. I JUST NOTIFIED NISSAN CORP TODAY OF THE ISSUE AND WAITING FOR THEIR RESPONSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819262January 11, 2016
ENGINE
TL* THE CONTACT OWNS A 2003 INFINITI M45. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH, THE ENGINE STALLED WITHOUT WARNING. AFTER WAITING FIFTEEN MINUTES, THE VEHICLE WAS RESTARTED AND RESUMED NORMALLY. THE FAILURE RECURRED TWO TIMES. ON TWO SEPARATED OCCASIONS, THE VEHICLE FAILED TO START UNTIL AFTER NUMEROUS ATTEMPTS. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V455000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818183January 5, 2016
SEATS
WHILE DRIVING AT NORMAL HIGHWAY SPEED, MY DRIVERS SEAT SUDDENLY COLLAPSED ONTO THE FLOOR ON THE LEFT SIDE OF THE SEAT. AFTER REGAINING CONTROL OF THE CAR, I PULLED OVER TO FIND THAT THE SEAT BRACKET HAD BROKEN. THE SEAT IS COMPLETELY DETACHED FROM THE FRAME AND NOW MOVES FREELY UP AND DOWN. I TOOK THE CAR TO THE DEALERSHIP AND WITHOUT EVEN LOOKING AT IT, THEY SAID THAT I WOULD NEED A NEW DRIVERS SEAT AT A COST OF $2000.00. THE TECHNICIAN THEN STATED THAT THIS WAS A COMMON PROBLEM ON 2006-07 INFINITIES. I STARTED RESEARCHING THIS ONLINE AND FOUND THAT THERE ARE THOUSANDS OF COMPLAINTS AND SERIOUS SAFETY ISSUES INVOLVING BROKEN SEAT BRACKETS IN THESE VEHICLES. INFINITY ACCEPTS NO RESPONSIBILITY FOR THIS PROBLEM AND REFUSES TO EVEN ATTEMPT TO CORRECT THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794534November 17, 2015
ENGINE
I WAS DRIVING ON THE HIGHWAY AND ALL OF A SUDDEN MY CAR STALLED WITHOUT WARNING. SHORTLY AFTER THE SERVICE ENGINE LIGHT CAME ON. THE CAR RESTARTED ONLY TO DO THAT AGAIN THE NEXT DAY. IT DID IT ANOTHER TIME AND DIDN'T RESTART. HAD IT REPAIRED BY AND INDEPENDENT MECHANIC. 6MONTHS LATER THE SAME PROBLEM IS BCK. DECIDED TO CHECK ON THE RECALLS AND THERE WAS A RECALL CALLED ENGINE AND ENGINE COOLING THAT DESCRIBED MY ISSUE TO A T BUT DID NOT INCLUDE MY VIN! THIS IS VERY DANGEROUS AND UNSAFE. BOTH TIMES MY DAUGHTER WAS IN THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794397November 17, 2015
ENGINE
TL* THE CONTACT OWNS A 2003 INFINITI M45. WHILE DRIVING AT APPROXIMATELY 30 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 30V455000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783209October 19, 2015
ENGINE
TL* THE CONTACT OWNS A 2004 INFINITI M45. WHILE THE VEHICLE WAS STOPPED AT A RED LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED, THE ENGINE STALLED, AND ALL OF THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE DIAGNOSTIC RESULTS WERE UNKNOWN. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 03V455000 (ENGINE AND ENGINE COOLING) HOWEVER, THE REMEDY FAILED TO PREVENT THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 168,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783282October 19, 2015
ENGINE AND ENGINE COOLING, ENGINE
TL* THE CONTACT OWNS A 2003 INFINITI M45. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED BUT THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CRANK SHAFT POSITION SENSOR AND ENGINE CONTROL MODULE NEEDED TO REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND THE VIN WAS NOT INCLUDED NHTSA CAMPAIGN NUMBER: 03V455000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 156,000... ....UPDATED 12/30/15 *BF THE CONSUMER STATED IT WAS ADVISED FOR THE CONTROL MODULE TO BE REPLACED. UPDATED 2/23/2016 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10773839September 23, 2015
ENGINE
TL* THE CONTACT OWNS A 2004 INFINITI M45. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING AND FAILED TO RESTART. THE CONTACT MENTIONED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN AUTO PARTS STORE, WHERE IT WAS DETERMINED THAT THE CAM SHAFT SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 171,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760098August 28, 2015
SEATS
RIVER'S SEAT COLLAPSED AND CAME OFF TRACKS WHILE CAR WAS BEING DRIVEN. DEFECTIVE WELDS (AS STATED BY INFINITI CERTIFIED DEALER SERVICE CENTER) HOLDING SEAT ASSEMBLY DETERMINED TO BE CAUSE. INFINITI DIAGNOSIS; SEAT TRACK BROKEN. REQUIRING REPLACEMENT OF FRONT ADJUSTER ASSEMBLY; PART # 87450-EH00A. COST OF PART $~1000 TO INSTALL; $~300. THIS IS A NISSAN/INFINITI PROBLEM REPORTED PREVIOUSLY TO NHTSA ON NUMEROUS OCCASIONS. DEALER SERVICE DEPARTMENT STATS THAT WELD FAILURE CAUSES SEAT TO COLLAPSE. PROBLEM IS LONGSTANDING, WELL DOCUMENTED, AND KNOWN TO INFINITI. IN SPITE OF THIS, NO REMEDIATION, OTHER THAN REPAIR AT OWNER'S EXPENSE, HAS BEEN OFFERED BY INFINITI. THIS WELD FAILURE IS A SERIOUS SAFETY RELATED MATTER THAT IS NOT THE RESULT OF ABUSE, MAINTENANCE NEGLECT, OR OVERSTRESS TO SEAT OR SEAT ASSEMBLY. THE HAS BEEN ACKNOWLEDGED BY REPAIR PERSONNEL AT DEALERSHIP THAT CARRIED OUT THE REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760495August 26, 2015
AIR BAGS
LETTER FROM SENATOR PAT TOOMEY ON BEHALF OF CONSTITUENT RE: TAKATA AIRBAG RECALL ( PLEASE SEND RESPONSE TO ALLISON RAYBURN). *SMD THE CONSUMER STATED THE RECALL ONLY APPLIED TO VEHICLE REGISTERED IN SOUTHERN STATE. THE CONSUMER STATED PRIOR TO MOVING TO PENNSYLVANIA, THE VEHICLE WAS ORIGINALLY REGISTERED IN GEORGIA. THE CONSUMER WAS INFORMED HIS VEHICLE WAS NOT ON THE RECALL LIST. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749969August 20, 2015
ENGINE
SITTING AT A LIGHT THE FIRST TIME AND THE ENGINE STALLED OUT IN IDLE MODE. THE 2ND TIMEIN THE SAME DAY I WAS DRIVING IN THE NEIGBORHOOD AND GOING MAYBE 15MILES PER HOUR AND THE CAR TURNED OFF WITH NO WARNING OR REASON. IT LOOKS TO ME THAT THE ACCELERATOR PEDAL ASSEMBLY AND ENGING CONTROL MODULE NEEDS TO BE REPLACED ALONG WITH TPMS LAMP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734004July 14, 2015
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2006 INFINITI M45. WHILE TRAVELING APPROXIMATELY 65 MPH, THE VDC AND CHECK ENGINE WARNING LIGHTS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TURNED OFF AND ON, WHICH RESET THE COMPUTER. THE FAILURE RECURRED MORE THAN TWICE. THE DEALER INDICATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V430000 (VEHICLE SPEED CONTROL). THE VEHICLE RECEIVED THE RECALL REPAIRS, BUT THE FAILURE RECURRED. THE VEHICLE WAS PARKED AT THE CONTACTS RESIDENCE DUE TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730650June 26, 2015
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2003 INFINITI M45. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CRANK SHAFT POSITION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V455000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 87,831. UPDATED 8/21/15*CN UPDATED 09/09/15*LJ UPDATED 11/01/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725172June 14, 2015
ELECTRICAL SYSTEM, STRUCTURE:BODY
AFTER A VERY SHORT TRIP WITH THE CAR, IT WOULD NOT RE-START. THE ENGINE CRANKED BUT WOULD NOT START. 2 HOURS LATER I WAS UNABLE TO UNLOCK THE DOORS. THE KEYLESS REMOTE DOES NOTHING, THE PUSH BUTTONS ON THE DRIVER AND PASSENGER DOORS DO NOTHING AND THE MANUAL KEY DOES NOT UNLOCK THE DOORS EITHER. THIS IS VERY SERIOUS AS A PASSENGER LOCKED INSIDE THE CAR WOULD NOT BE ABLE TO EXIT THE VEHICLE. AS IT IS RIGHT NOW I CANNOT EVEN MOVE THE VEHICLE SINCE I CANNOT OPENT THE DOORS OR THE TRUNK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725115June 13, 2015
SEATS
THE SEAT STARTED TO SLIDE FORWARD UPON BREAKING AND SLIDE BACKWARDS UPON ACCELERATION, THIS CAUSES EXTRA FORCE TO BE APPLIED TO PEDALS BECAUSE I AM BEING SLID INTO THE PEDALS OR AWAY FROM THE PEDALS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714706May 5, 2015
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2003 INFINITI M45. THE CONTACT STATED THAT THE VEHICLE STALLED AFTER THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN STATED THERE WAS A FAILURE IN THE CRANK SHAFT POSITION SENSOR. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 190,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713885April 30, 2015
ELECTRICAL SYSTEM, ENGINE, ELECTRONIC STABILITY CONTROL (ESC)
I WAS DRIVING MY CAR ON INTERSTATE AT 70MPH AND ENGINE STALLED, ALL ELECTRICAL SYSTEMS SHUT OFF, POWER STEERING, POWER BRAKES, VDC AND ABS LIGHTS CAME ON ALONG WITH SERVICE ENGINE SOON. THIS WAS A VERY SCARY SITUATION AT HIGHWAY SPEEDS. I PULLED THROUGH TRAFFIC AND MADE IT TO SIDE OF HIGHWAY. THE ENGINE WAS BARELY IDLING AND RUNNING VERY ROUGH. THE CAR WAS TURNED OFF. I THEN ATTEMPTED TO RE-START VEHICLE, AND IT WOULD TURN OVER, BUT NOT IGNITE. AFTER SEVERAL MINUTES AND SEVERAL ATTEMPTS, THE CAR ENGINE STARTED AGAIN. I IMMEDIATELY GOT OFF THE INTERSTATE AND TOOK LESS CONGESTED ROADS HOME. THE NEXT DAY I DROVE TO A CAR REPAIR SHOP FOR COMPUTER DIAGNOSTIC TESTING OF SERVICE ENGINE LIGHT. THEY TOLD ME THE CODE REPORTED A PAIR OF MALFUNCTIONING "CAM POSITION SENSORS". IT IS INEXCUSABLE FOR A LUXURY AUTOMOTIVE MAKER TO HAVE CATASTROPHIC RISK EXPOSURE TO DRIVER, OCCUPANTS, AND OTHER HIGHWAY TRAVELERS DUE TO A SENSOR FAILURE! I CALLED LOCAL INFINITI DEALERSHIP AND THEY IMMEDIATELY RECOGNIZED MY CARS PROBLEM, AND THEN SAID MY YEAR IS NOT COVERED UNDER ANY VOLUNTARY SERVICE CAMPAIGN OR RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700688March 20, 2015
STEERING
DRIVING ON ROADS WITH GROOVES IN THE PAVEMENT AND CAR ABRUPTLY PULLS TO THE LEFT OR RIGHT - DEPENDING ON WHICH WAY THE GROOVES GO. ALSO HAPPENS ON UNEVEN ROADS. STEERING WHEEL MAKES A QUICK, HARD PULL MAKING IT DIFFICULT TO CONTROL THE VEHICLE. HAPPENS AT ANY SPEED BETWEEN 20 AND 65 MPH. NEW TIRES, NEW RIMS, NEW BRAKES HAVE BEEN INSTALLED BUT STEERING PROBLEM CONTINUES. THE CAR TRIES TO GO WHERE IT WANTS. STEERING WHEEL TURNS SLIGHTLY ON ITS OWN WHILE MAKING A COMPLETE STOP ON ANY TYPE OF PAVEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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