Infiniti JX35 Complaints

281 consumer complaints on file.

#10495048January 29, 2013
AIR BAGS
THE PASSENGER AIRBAG LIGHT TURNS ON WHEN MY WIFE SITS IN THE SEAT. SHE WEIGHS 100 POUNDS AND THE AIRBAG SHOULD NOT BE TURNED OFF. THIS OCCURS ABOUT 85% OF THE TIME WHICH IS UNACCEPTABLE. CLEARLY THIS IS A SAFETY ISSUE. THE DEALERSHIP AND INFINITI HAVE NOT OFFERED AN EXPLANATION OR RESOLUTION AFTER REPEATED INQUIRIES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493744January 22, 2013
AIR BAGS, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE PASSENGER AIR BAG WARNING LIGHT ILLUMINATED WHILE THE PASSENGER SEAT WAS OCCUPIED BUT DID NOT ILLUMINATE WHEN THE SEAT WAS OCCUPIED BY A LIGHTER PASSENGER. THE CONTACT ALSO STATED THAT ALL THE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER ON THREE DIFFERENT OCCASIONS BUT THE FAILURE RECURRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE OTHER THAN A FORMAL COMPLAINT. THE CONTACT WAS ALSO ADVISED THAT THE SEAT BELTS WOULD PROTECT HER. THE FAILURE AND CURRENT MILEAGE WAS 2,000. THE CONSUMER STATED THE DEALER REPLACED THE AIR BAG CONTROL UNTIL, THAT THEY CLAIMED WOULD STOP THE AIR BAG LIGHT FROM ILLUMINATING. THE CONSUMER STATED THE PROBLEM WAS ONLY REMEDIED FOR A SHORT PERIOD OF TIME. ALSO, THE ABS LIGHT ILLUMINATED. THE DEALER REPLACED A FAULTY ABS SENSOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493685January 21, 2013
AIR BAGS, SEATS
WHILE DRIVING MY INFINITI JX35 I HAVE NOTICED THAT THE AIR BAG LIGHT, INDICATING THAT THE AIR BAG IS TURNED OFF, WILL COME ON WHILE MY WIFE IS SITTING IN THE PASSENGERS SEAT. SHE WEIGHS ABOUT 150LBS SO THE AIR BAG SHOULD ALWAYS BE ON WITH HER SITTING IN THE SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493703January 21, 2013
AIR BAGS
SAME SERIOUS PROBLEM AS NOTED BY MANY OTHER CONSUMERS ON HTTP://WWW.ARFC.ORG/COMPLAINTS/2013/INFINITI/JX35/. PASSENGER AIRBAG LIGHT REMAINS LIT INDICATING AIRBAG WILL NOT DEPLOY IN ACCIDENT WHILE ADULT PASSENGER IS SEATED. THIS ISSUE WAS NOTED ON THE DAY OF DELIVERY (1/18/2013). CAR WAS TAKEN BACK FOR A FIX. REPORT FROM DEALERSHIP INDICATED IT WAS PROBABLY DUE TO LOCATION OF THE WEIGHT OF THE PASSENGER WHILE SEATED AS THEY COULD NOT DUPLICATE THE CONDITION. WHEN WE WENT BACK TO PICK UP THE CAR, WE NOTICED THAT THE ISSUE HAS NOT GONE AWAY AS THE LIGHT STILL STAYS ON (I.E. PASSENGER SIDE AIRBAG IS OFF) EVEN THOUGH A 124LB ADULT IS SEATED. THIS IS A SERIOUS SAFETY ISSUE AND SHOULD BE INVESTIGATED IMMEDIATELY BEFORE ANY FATALITIES HAPPEN. MOST IMPORTANTLY, WE HAD MY WIFE SIT IN ANOTHER JX35 ON THE LOT AND PASSENGER SIDE AIRBAG LIGHT STILL STAYED ON. THIS IS CLEARLY A SYSTEMIC DESIGN ISSUE AND NOT ISOLATED TO ONE CAR. CAR IS CURRENTLY AT THE DEALERSHIP AND THEY ARE TRYING TO CONFIRM FROM INFINITI IF THERE IS SOME WAY TO LOWER THE WEIGHT THRESHOLD SO LIGHTER PEOPLE WILL BE DETECTED AND AIRBAG WILL BE ACTIVATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493169January 16, 2013
AIR BAGS
PASSENGER AIRBAG LIGHT REMAINS LIT INDICATING AIRBAG WILL NOT DEPLOY IN ACCIDENT WHILE ADULT PASSENGER IS SEATED. THIS ISSUE HAS CONTINUED AFTER 4 REPAIRS FROM INFINITI IN MAPLE SHADE NJ. CAR NOW HAS 9000 +/-MILES. AND IS BACK IN FOR SAME REPAIR. REPLACED ENTIRE SEAT ASSEMBLY, COMPUTER MODULES, SENSORS, NOW ONTO ANOTHER COMPUTER MODULE. ALL OF THIS WHILE BEING TOLD:" WE CAN'T DUPLICATE IT PLEASE COME IN AND DRIVE WITH OUR TECHNICIAN" "120 POUND FEMALE MAY JUST BE ON THE CUSP OF NOT AIRBAG DEPLOYING" AND THE BEST "AIR BAGS ARE REALLY ONLY A SUPPLEMENTAL SYSTEM FOR SAFETY, YOUR SEATBELT WILL PROTECT YOU IN THE CASE OF AN ACCIDENT". ALL OF THIS CAME FROM SERVICE MANAGERS AT THIS LOCATION. MY CAR IS NOW BACK IN AND BEEN THERE FOR 9 DAYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493051January 15, 2013
AIR BAGS
FRONT PASSENGER AIRBAG LIGHT COMES ON RANDOMLY WHILE DRIVING WITH ADULT PASSENGER SITTING WEIGHING MORE THAN 100 LB IN PROPER POSITION AND LIGHT STAYS ON FOR UPTO 30MINS.THIS IS SERIOUS SAFETY ISSUE PUTTING SAFETY OF PASSENGERS AT RISK. INFINITI FAILED TO ADDRESS THIS ISSUE AFTER REPEATED COMPLAINTS AND DIAGNOSIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492109January 10, 2013
AIR BAGS
THIS VEHICLE HAS BEEN EXHIBITING INTERMITTENT PASSENGER AIRBAG ON/OFF WHEN A PASSENGER IS SEATED ON THE PASSENGER SEAT. THE PASSENGER AIRBAG OFF LIGHT COMES ON 40% OF THE TIME WHEN A PASSENGER WEIGHING 120 LBS IS SEATED ON THE PASSENGER SEAT. THIS IS A SERIOUS SAFETY ISSUE WHEN A COLLISION HAPPENS IF 50% OF THE TIME AN AIRBAG WILL NOT DEPLOY. DEALERSHIP CONFIRMS THIS IS NORMAL OPERATION OF THE VEHICLE WHEN SOMEONE WEIGHING 120 - 130LBS IS SEATED IN PASSENGER SEAT. I HAVE VIDEO PROOF OF PASSENGER AIRBAG OFF LIGHT TURNING ON ALL OF THE SUDDEN WHEN DRIVING AT A HIGHWAY AT 80 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492110January 10, 2013
AIR BAGS
THE PASSENGER AIRBAG LIGHT COMES ON AND OFF RANDOMLY WITH THE ADULT PASSENGER SITTING ON THE SEAT. IN ANOTHER WORD, THE AIRBAG IS DISABLED OR ENABLED. THIS IS A SERIOUS SAFETY ISSUE, AND THE MANUFACTURE INFINITI CONSUMER AFFAIR TEAM CANNOT PROVIDE EXPLANATION AND A SOLUTION TO ADDRESS THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491796January 8, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE PASSENGER SIDE AIR BAG WARNING LIGHT ILLUMINATED WHILE THE PASSENGER'S SEAT WAS OCCUPIED. THE CONTACT STATED THAT THE WARNING LIGHT WAS AN INDICATION THE PASSENGER'S SIDE AIR BAG WOULD NOT DEPLOY IN THE EVENT OF A CRASH. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC TEST AND ALTHOUGH THE DEALER COULD NOT GENERATE A FAILURE CODE, THE DEALER STATED THAT THE AIR BAG WARNING LIGHT SHOULD NOT HAVE ILLUMINATED WHEN THE PASSENGER'S SEAT WAS OCCUPIED. THE CONTACT CALLED THE MANUFACTURER AND WAS ADVISED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE FAILURE MILEAGE WAS 4,696. UPDATED 02/26/13*LJ UPDATED 03/1/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490375December 28, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND A ZERO POINT RESET WAS PERFORMED ON THE VEHICLE. AFTER THE REPAIR WAS PERFORMED THE FAILURE RECURRED IMMEDIATELY. THE VEHICLE WAS RETURNED TO THE DEALER. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT WITHIN TEN DAYS THEY WOULD LET HIM KNOW WHETHER A FULL REFUND WOULD BE ISSUED FOR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 2,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489048December 17, 2012
AIR BAGS, SEATS, SEAT BELTS
THE PASSENGER AIR BAG WARNING LIGHT ILLUMINATES (I.E., THE WARNING LIGHT INDICATES THAT THE AIRBAG IS OFF) EVEN THOUGH THERE IS AN ADULT PASSENGER SITTING IN THE FRONT PASSENGER SEAT AND THAT ADULT PASSENGER IS PROPERLY SEATED AND WEARING A SEAT BELT. THIS ISSUE HAS BEEN REPORTED BY MANY INFINITI JX OWNERS ONLINE AT WWW.INIFINTIJXFORUM.COM THE DANGER IS THAT WE DO NOT KNOW IF IT IS THE WARNING LIGHT THAT IS FAULTY (I.E., AIRBAG WILL ACTUALLY DEPLOY IN AN ACCIDENT) OR IF THE AIRBAG SENSOR IS FAULTY (I.E., AIRBAG WILL NOT DEPLOY IN AN ACCIDENT). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486187November 27, 2012
SEAT BELTS
MY 8 YEAR OLD SON WAS SEATING IN THE BACK SEAT AND HAD BENT OVER TO PICK SOMETHING UP FROM THE FLOOR, WHILE BUCKLED WITH THE SEAT BELT. WHEN HE SAT BACK UP AGAIN, THE SEAT BELT WAS IN LOCK-DOWN MODE AND WOULD NOT BUDGE ONE WAY OR ANOTHER. THE MORE HE MOVED THE TIGHTER IT GOT TO THE POINT WHERE HE COULD BARELY BREATH. EVEN THOUGH THE CAR WAS PARKED AND THE ENGINE TURNED OFF, THE SEAT BELT WOULD NOT BUDGE AND THE ONLY WAY TO GET HIM OUT WAS TO CUT THE SEAT BELT. THERE WAS NO OTHER WAY TO EITHER RELEASE THE BUCKLE OR THE PRESSURE FROM THE SEAT BELT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484104November 13, 2012
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT STATED THAT WHEN PLACING THE VEHICLE IN REVERSE DURING THE NIGHT HOURS THE DRIVER WAS UNABLE TO SEE WHAT WAS BEHIND THEM. THE DRIVER ALSO MENTIONED THAT THE BACK UP CAMERA DOES NOT HELP EITHER BECAUSE THE REVERSE LIGHTS ARE NOT ILLUMINATED BRIGHT ENOUGH. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO PROVIDE ANY ASSISTANCE SINCE THEY WERE NOT ABLE TO ALTER THE DESIGN OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 1,400.....UPDATED 12/20/12 *BF THE CONSUMER STATED INFINTI WILL NOT MAKE ANY CHANGES AND IF LIGHTS WERE ADDED BY THE CONSUMER THE WARRANTY WOULD VOIDED. UPDATED 12/28/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484486November 13, 2012
SERVICE BRAKES
EXITING FREEWAY. HALF WAY DOWN THE OFF RAMP, APPLIED BRAKES -- NO BRAKES, COMPLETE FAILURE. APPLIED EMERGENCY BRAKES AND PUMPED BRAKE PEDDLE VIGOROUSLY. FINALLY CAR CAME TO A HALT AND I WAS ABLE TO AVOID CROSS TRAFFIC AND AVOIDED INJURY AND DAMAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477195September 26, 2012
AIR BAGS
I AM A 140 LB WOMAN. WHEN I SIT IN THE PASSENGER SEAT, EVEN PROPERLY, THE AIRBAG LIGHT HAS INTERMITTENTLY TURNED ON INDICATING THERE'S NO PASSENGER OR THE PASSENGER IS OUT OF POSITION. IT OFTEN (IN THE FIRST MONTH) HAPPENED AT THE BEGINNING OF A DRIVE, AND THE RECURRED AT TIMES, PERHAPS LOWER SPEEDS. RECENTLY, (9/23) IT HAPPENED AT A HIGHER SPEED, AND WELL INTO OUR DRIVE. IT STAYED LIT FOR A WHILE, I TRIED TO ADJUST MY POSITION TO SEE IF IT WAS A SENSOR ERROR. ULTIMATELY, IT WENT OFF, BUT IT REMAINS SKETCHY, ALTHOUGH HAPPENS AT LESS FREQUENCY THAN IT DID ON INITIALLY PURCHASING THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475712September 17, 2012
AIR BAGS
RIGHT FRONT PASSENGER AIRBAG INTERMITTENTLY FAILS TO TURN "ON" WHEN AN ADULT PASSENGER IS SEATED FULLY WITHIN THE SEAT. ON SOME OCCASIONS THE AIRBAG WILL TURN "ON" (INDICATOR LIGHT IS OFF) WHEN AN ADULT PASSENGER IS PRESENT AND THEN WILL SWITCH TO "OFF" (INDICATOR LIGHT TURNS ON). ATTEMPTS TO REPOSITION AND REDISTRIBUTE WEIGHT TO GET THE SYSTEM TO TURN BACK ON HAVE BEEN MADE BUT UNSUCCESSFUL. THEN, MINUTES LATER THE SYSTEM SIMPLY SWITCHES BACK TO "ON". THIS IS AN INTERMITTENT PROBLEM WITH THE PASSENGER DETECTION SYSTEM IN THE SEAT AND CAN RESULT IN THE AIRBAG NOT DEPLOYING IN A FRONTAL COLLISION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473120August 30, 2012
ELECTRICAL SYSTEM
I LEASED THIS VEHICLE FOR MY WIFE ON 5/26/2012. WHILE TRAVELING, THE MALFUNCTION INDICATOR LIGHT CAME ON THE DASHBOARD. WE SCHEDULED OUR INITIAL SERVICE FOR AN OIL CHANGE ON SATURDAY 8/18 AT 8:30AM AT LEGACY INFINITI. WHEN I FIRST ARRIVED, I WAS TOLD THAT I HAD TO WAIT OR DROP OFF THE VEHICLE. DURING THE VISIT, I WAS ADVISED BY THE SERVICE MANAGER, [XXX], THAT THERE WAS A RECALL ON THE VEHICLE. I WAS ADVISED BY THE SERVICE CONSULTANT, [XXX] THAT THE RECALL WAS DUE TO A DISTANCE SENSOR PERTAINING TO THE CRUISE CONTROL AS WELL AS THE FUEL TANK TUBE WHICH CAUSED THE MALFUNCTION INDICATOR LIGHT TO COME ON. AFTER A TWO HOUR VISIT, THE VEHICLE WAS RETURNED TO ME AND THE MALFUNCTION INDICATOR LIGHT WAS NO LONGER ON. WHEN RETURNING FROM CHURCH WITH MY FAMILY ON SUNDAY 8/19, THE MALFUNCTION INDICATOR LIGHT CAME ON ONCE AGAIN. I CALLED THE SERVICE DEPARTMENT AND SPOKE TO[XXX] ON MONDAY 8/20 TO ADVISE HIM OF MY CONCERN AROUND THE SAFETY OF THIS VEHICLE. MY WIFE DRIVES THE VEHICLE TO WORK AND TRANSPORTS MY CHILDREN AND I AM VERY CONCERNED WITH THIS MALFUNCTION. I HAD TO BRING IN THE VEHICLE ON WEDNESDAY 8/22. MY VEHICLE WAS AGAIN TAKEN IN FOR SERVICE AND I WAS ISSUED A LOANER CAR BY THE SERVICE CONSULTANT, [XXX]. I WAS CONTACTED IN THE AFTERNOON AND TOLD THAT MY VEHICLE WAS FIXED AND I COULD PICK IT UP THAT AFTERNOON. MY WIFE DROVE THE VEHICLE TO WORK ON 8/23 AND WHEN DRIVING TOGETHER IN THE EVENING, THE MALFUNCTION INDICATOR LIGHT CAME ON ONCE AGAIN. WE SENT A COMPLAINT TO INFINITI CUSTOMER CARE AND HAVE NOT RECEIVED ANY ASSISTANCE. WE RETURNED THE VEHICLE TO SERVICE ON 8/28. WE RETURNED TO PICK UP THE VEHICLE IN THE EVENING AND WAS TOLD BY THE [XXX] THAT THE LIGHT MAY COME ON AGAIN. WE ARE VERY DISSATISFIED THAT OUR NEW VEHICLE HAS A SAFETY CONCERN THAT THE SERVICE TEAM CANNOT CORRECT. AFTER FILING A COMPLAINT OVER 1 WEEK, WE STILL HAVE NOT BEEN CONTACTED! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471458August 19, 2012
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
FUEL GAUGE CLAIMED 45 MILES UNTIL EMPTY; HOWEVER SOMETIME WITHIN THE NEXT MILE, FUEL GAUGE IMMEDIATELY WENT TO "-" AND VEHICLE STALLED AND WAS OUT OF GAS ON HIGHWAY. FORTUNATELY WAS NEAR OFF RAMP. WALKED TO GAS STATION WAS ABLE TO REFILL TANK, VEHICLE STARTED IMMEDIATELY. FUEL GAUGE FAULTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466330July 17, 2012
SERVICE BRAKES
I BOUGHT THE JX 35 ON APRIL 17, 2012 LOOKING TO DOWNSIZE AND BECAUSE OF THE SAFETY FEATURES. ABOUT A MONTH INTO OWNING THE CAR, AS I WAS DRIVING THE IBA (INTELLECT BRAKE ASSIST) SUDDENLY STOPPED MY CAR TO A COMPLETE STOP ON A BRIDGE. THERE WERE NO CARS IN FRONT OF ME, AND LUCKILY THE CAR BEHIND ME WASN'T DRIVING TOO CLOSE TO ME OR I WOULD HAVE BEEN HIT. MY SEATBELT TIGHTENED AS WELL. MY 2 YEAR OLD DAUGHTER WAS WITH ME. I IMMEDIATELY DROVE IT OVER TO THE DEALERSHIP AND THEY TURNED THE IBA OFF. 2 WEEKS LATER I WAS DRIVING WITH MY MOM AND DAUGHTER AND IT HAPPENED AGAIN ON THE SAME BRIDGE!!! WE WERE STUNNED AS THE CAR STOPPED AND OUR SEATBELTS TIGHTENED. AGAIN, NO ACCIDENT, AS NO ONE WAS DRIVING TOO CLOSE BEHIND ME. ONCE AGAIN I DROVE RIGHT TO THE DEALERSHIP WHERE THEY KEPT MY CAR. IT WAS THERE FOR 28 DAYS WHILE TECHNICIANS FROM BOSCH AND INFINITI CAME TO TEST MY CAR OVER SEVERAL TRIPS BACK AND FORTH TESTING NEW SOFTWARE. IT DID HAPPEN TO THE TECHNICIANS WITH MY CAR AS WELL ON HE SAME ROAD ALONG WITH ANOTHER JX FROM THE LOT WITH IBA. NISSAN INFINITI CORPORATION DID NOTHING TO HELP ME GET OUT OF THIS CAR, THEIR CONSUMER AFFAIRS DEPT IS HORRIBLE. MY DEALERSHIP DID HELP, AND GOT ME OUT OF THE CAR WITH MY FULL MONEY BACK. EVEN WITH MY MONEY BACK, I AM UNSETTLED KNOWING THIS CAN HAPPEN TO SOMEONE ELSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465524July 13, 2012
SERVICE BRAKES
I LEASED MY JX IN JUNE 2012. THIS IS THE VEHICLE'S 1ST MODEL YR (RELEASED IN APRIL 2012). I LEASED IT BECAUSE I HAVE TWO YOUNG CHILDREN, I AM 24 WEEKS PREGNANT, AND THE JX BOASTS MANY MANY SAFETY FEATURES. ONE OF THESE SAFETY FEATURES IS THE INTELLECT BRAKE ASSIST(IBA). IF THE VEHICLE SENSES YOU ARE ABOUT TO HAVE A FRONT END CRASH, IT WILL AUTOMATICALLY BRING THE VEHICLE TO AN IMMEDIATE STOP. AFTER PURCHASING THE VEHICLE, I READ ONLINE THAT THERE IS A GLITCH WITH THE IBA - THAT IT WAS ENGAGING THE BRAKES EVEN WHEN NO ACCIDENT WAS EMINENT. I DROVE STRAIGHT TO THE DEALER ASKING TO DISCONNECT/TURN OFF THE OPTIONS THAT ALLOW THE VEHICLE TO STOP AUTOMATICALLY WHEN IN FORWARD MOTION. THEY SAID THAT WHAT I READ ONLINE WAS AN ISOLATED INCIDENT (IRONICALLY IN THE AREA IN WHICH I RESIDE) AND THAT I SHOULDN'T HAVE ANY PROBLEMS. I EXPLAINED THAT I WANTED IT TURNED OFF ANYWAY - I DIDN'T FEEL SAFE KNOWING THAT IT COULD HAPPEN TO ME. WHEN THE VEHICLE STOPS, IT JERKS THE SEATBELT TIGHT, AND I DON'T WANT THAT RISK TO MY UNBORN CHILD UNLESS AN ACCIDENT IS ACTUALLY ABOUT TO OCCUR. THEY TOOK THE CAR IN AND WHEN IT EMERGED THEY ASSURED ME THAT ALL OF THE FRONTAL BRAKE ASSISTANCE WAS TURNED OFF. 12 DAYS LATER I WAS DRIVING W/MY 7 YR OLD, AND WHEN I DROVE OVER A BRIDGE, THE VEHICLE CAME TO A DEAD STOP, AND ALL OF OUR SEATBELTS LOCKED UP. FORTUNATELY, THE DRIVER IN THE VEHICLE BEHIND ME WAS ABLE TO STOP IN ENOUGH TIME THAT HE DIDN'T HIT ME. I CALLED THE DEALER WHERE I LEASED THE VEHICLE, AND THE SERVICE DEPARTMENT EXPLAINED TO ME THAT IT IS A KNOWN PROBLEM, AND INFINITI IS WORKING ON A FIX. I HAVE LEARNED THAT THIS PROBLEM HAS BEEN KNOWN SINCE MAY 2012 WHICH IS PRIOR TO MY PURCHASE. I AM ALSO TOLD THAT THIS PARTICULAR BRIDGE IS THE ONLY CULPRIT IN THE ENTIRE COUNTRY BECAUSE IT HAS TOO MUCH METAL. I WILL NOT DRIVE THIS VEHICLE AND JEOPARDIZE THE LIVES OF MY FAMILY AND OTHERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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