Infiniti FX35 Complaints (2003)

61 consumer complaints on file.

#10307630February 8, 2010
ENGINE AND ENGINE COOLING:ENGINE
I HAVE AN '03 INFINITI FX35 WITH 90,000 MILES. I'M NOT AN ABUSIVE NOR NEGLIGENT OPERATOR AND HAVE HAD ALL MY SERVICES WELL MAINTAINED. CAR BEGAN BY OVERHEATING 15 HOURS INTO MY 16 HOUR DRIVE HOME FROM YELLOWSTONE THIS SUMMER. IT STARTED OVERHEATING WHEN I SLOWED DOWN IN TOWNS AND SUCH...REPLACED MY THERMOSTAT....FLUSHED EVERYTHING....DROVE FOR QUITE A FEW WEEKS MORE WITH NO PROBLEMS...THOUGHT IT WAS SOLVED :/ NOT QUITE. OVERHEATING BEGAN ONCE AGAIN...THIS TIME I HAD MY HEATER GOING AND NOTICED IT GOING COLD THEN WITHIN MINUTES MY TEMP BEGAN RISING. I PULLED RIGHT OVER KNOWING WHAT DAMAGES CAN BE INCURRED. I HAD COOLANT BEING EXPELLED FROM MY SPARE RESERVOIR JUST LIKE THE OTHER INSTANCES. I WAITED FOR IT TO COOL, FILLED IT WITH WATER/COOLANT AND MADE IT A WAYS FURTHER, THEN REPEAT, REPEAT. TOOK MY CAR TO INFINITI OF BEAVERTON WHO TOLD ME THAT MY ISSUE WAS A CRACKED RADIATOR. THEY WANTED 900 FOR IT. REPLACED IT, CAR STILL OVERHEATED. REPLACED WATER PUMP. STILL OVERHEATED. HAD MY CAR TOWED BACK TO INFINITI WHO FAILED TO HAVE A LOANER AVAILABLE (EVEN THOUGH I CALLED A DAY IN ADVANCE AND THEY SAID THEY WOULD). THEY MADE ME RENT A CAR! THEY TOLD ME THEY STILL COULDN'T DIAGNOSE IT AND THAT I HAD TO DRIVE OR HAVE IT TOWED TO A DIFFERENT SHOP AND PAY TO HAVE A 4 GAS HYDROCARBON TEST DONE. WELL SURE ENOUGH A ONE-WAY PINHOLE LEAK IN THE HEAD GASKET NOT DISPLAYING YOUR TYPICAL TRAITS OF GASKET BLOWOUTS...ONLY A SLIGHT RISE IN HYDROCARBONS, BUT ENOUGH TO SHOW IT HAD A LEAK ALLOWING AIR INTO THE SYSTEM WHICH THEN OVERPRESSURIZES MY COOLANT SYSTEM CAUSING THE SPARE RES. TO BE MY RELEASE LOCATION. ONCE AIR IS INTRODUCED AND REPLACES THE COOLANT AN AIR BUBBLE DEVELOPS AND SYSTEM OVERHEATS. WHAT I AM GETTING AT IS THAT INFINITI IS NOT RECOGNIZING THIS AS ANY PROBLEM. I HAVE BEEN GOING THROUGH INFINITI CONSUMER AFFAIRS WHO TOLD ME THEY COULD NOT HELP ME AT THIS TIME BUT WITH A $300 CREDIT TOWARDS THE $7000 ENGINE REPLACEMENT THEY WANT TO PERFORM. I'M DISAPPOINTED WITH INFINITI. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303609February 1, 2010
LATCHES/LOCKS/LINKAGES
1. HAVING A SECURE ENVIRONMENT IS PARAMOUNT IN CERTAIN NEIGHBORHOODS. WHEN LOCKING THE DOORS IT'S IMPERATIVE NOBODY CAN GAIN ACCESS AT WILL BY WALKING UP TO THE CAR. IF ANYONE CAN SIMPLY OPEN THE DOOR TO GAIN ACCESS, CARJACKING, INJURY, OR EVEN MURDER IS EASIER. IF THE DOORS LOCKED PROPERLY THIS PROVIDES A MORE SECURE ENVIRONMENT FOR THIS TYPE OF SCENARIO. 2. NISSAN KNOWING THERE IS A SECURITY PROBLEM WITH THEIR LOCKING MECHANISM AND NOT RECALLING THEM FOR SAFETY CONCERN IS NEGLIGENT. IT'S AN OPEN DOOR TO A LAWSUIT IF SOMEONE WERE TO BE MURDERED DUE TO A DOOR THAT DIDN'T LOCK, ALTHOUGH THE DRIVER PUSHED THE LOCK BUTTON AND HEARD THE LOCKING NOISE. REMEMBER, IN THIS CASE THERE'S NO OBVIOUS INDICATION THE DOOR ISN'T LOCKED UNLESS SOMEONE WALKS UP AND OPENS IT FROM THE OUTSIDE. THE DRIVE "THINKS" THE DOOR IS LOCKED, WHEN IN REALITY IT'S AN "OPEN DOOR" FOR CARJACKING OR ROBBERY. THIS FAILURE IS AN INTERMITTENT OF OPERATION. SOMETIMES THE DOORS LOCK OK, OTHER TIMES THEY DON'T. IN ADDITION, SOMETIMES THE DOORS UNLOCK OK, OTHER TIMES THEY DON'T. 3. IN EMERGENCIES IT'S IMPORTANT TO BE ABLE TO UNLOCK DOORS QUICKLY. SINCE 99% OF THE TIME WE ALL USE THE BUTTON TO LOCK AND UNLOCK DOORS, USING THE MANUAL LOCKING LEVER IS UNFAMILIAR. AND THE MURANO'S DESIGN IS SUCH THAT IT'S NOT EASY TO COMPREHEND IF IT'S NOT YOUR CAR, FOR INSTANCE A RENTAL CAR. I CAN EASILY UNDERSTAND HOW SOME PEOPLE WOULD BE CONFUSED HOW UNLOCK A DOOR USING THE MANUAL LEVEL IN AN EMERGENCY WHEN THEY VIRTUALLY HAVE NO EXPERIENCE WITH IT. IN EMERGENCIES EVERY SECOND COUNTS. THE LOCKING/UNLOCKING SOLENOID MALFUNCTIONING IS CLEARLY A HIGH RISK IN EMERGENCY SCENARIOS. SOME PEOPLE WHO CANNOT AFFORD THE $1600 TO HAVE ALL THE SOLENOIDS REPLACED (AS QUOTED BY DEALERS) WILL FORGO GETTING THEM FIXED, PUTTING THEIR FAMILY MEMBERS AT RISK WITH THE ABOVE MISHAP EXAMPLES. THIS SHOULDN'T BE, NISSAN SHOULD RECALL THEM. IT'S ONLY A MATTER OF TIME TILL SOMEONE GETS ROBBED, HURT OR KILLED FROM A MALFUNCTIONING DOOR LOCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254157January 7, 2009
CHILD SEAT
THE LATCH SYSTEM IS INSTALLED FOR MY CHILD SEAT. HOWEVER, I CANNOT LATCH THE BELTS TO THE LOOPS BECAUSE THEY ARE PLACED TOO LOW ON MY INFINIT FX35 2003. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253345December 31, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM, ENGINE AND ENGINE COOLING
PURCHASED A NEW 2003 INFINITI FX35 WHICH CURRENTLY HAS 117,000 AND PROPERLY MAINTAINED WITH THE DEALER BASED ON AUTO BOOKLET MAINTENANCE SCHEDULE. AT 101,000 AND FREQUENTLY THEREAFTER THE VEHICLE WHEN DRIVING WOULD JUST SUDDENLY OVERHEAT AND ENGINE COOLING SYSTEM MALFUNCTION CAUSING AUTOMOBILE TO SUDDENLY LOSE POWER AND START TO SHUT DOWN WHILE DRIVING ON MAJOR HIGHWAYS OR ROADS. DEALER CANNOT DETERMINE WHAT IS CAUSING THE MALFUNCTION OR FIX THE PROBLEM. THIS IS A VERY SERIOUS SAFETY HAZARD AND DANGEROUS ON HIGHWAY WHEN YOU DRIVING AT 65 MPH. VERY, VERY SCARY AND JUST BARELY AVOIDED SEVERAL REAR END COLLISION. FOR THE PRICE OF THE AUTOMOBILE BRAND NEW, WITH BARELY OVER 100,000 MILES AND THE DEALER UNABLE TO DETERMINE OR FIX THE PROBLEM IS BEYOND COMPREHENSION AND EXTREMELY DANGEROUS. THE DEALER SUGGESTED I PAY THEM $ 10,000 TO INSTALL A NEW ENGINE--THAT IS BEYOND COMPREHENSION. THIS PROBLEM IS AN EXTREME SAFETY HAZARD AND NEEDS INVESTIGATION. THE LAST OCCURRENCE WAS APPROXIMATELY 11/9/2008. I WILL NOT DRIVE THE CAR FOR FEAR OF A FATAL REAR END COLLISION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245739October 16, 2008
LATCHES/LOCKS/LINKAGES
HAVE A 2003 INFINITI FX35, AND THE ELECTRONIC LOCKS NOW DO NOT FULLY LOCK OR UNLOCK THE REAR DOORS. FIRST ONE DOOR WENT OUT NOW THE OTHER. MY SENSE IS THAT A SMALL CHILD OR ELDERLY PERSON IN THE BACK COULD BE IN SERIOUS DANGER IF THERE WERE AN IMMEDIATE NEED FOR THEM TO BE EVACUATED. WITH ONLY ONE MANUAL LOCK FOR THE ENTIRE VEHICLE (ON THE DRIVER'S DOOR) A PERSON WOULD HAVE TO GO ACROSS THE CAR TO MANUALLY UNLOCK THE PASSENGER SIDE REAR DOOR IN AN EMERGENCY (IN ADDITION TO REACHING BEHIND THE DRIVER'S SEAT FOR THE DRIVER'S SIDE REAR DOOR). SINCE I SEE THIS AS A SIGNIFICANT SAFETY ISSUE, I BELIEVE NHTSA SHOULD INVESTIGATE AND ORDER AN APPROPRIATE RECALL. IF YOU PERUSE VARIOUS MESSAGE BOARDS ON THE WEB, YOU WILL SEE THAT THIS IS A RATHER SIGNIFICANT ISSUE ASSOCIATED WITH MANY NISSAN PRODUCTS (THE SISTER MURANO IS ALSO SO AFFLICTED). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245238October 13, 2008
STRUCTURE
SEVERE BLISTERING ON DASH OF INFINITI FX35. GRADUALLY APPEARING OVER 1 YEAR WITH MANY COMPLAINTS ONLINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224669April 16, 2008
STRUCTURE
TL*THE CONTACT OWNS A 2003 INFINITI FX35. THE CONTACT STATED THAT THE VEHICLE HAS APPROXIMATELY 13 CRACKS ACROSS THE DASHBOARD. THERE ARE ALSO APPROXIMATELY 4 CRACKS NEAR THE FRONT PASSENGER SIDE AIR BAG. THE DEALER AND MANUFACTURER WERE NOTIFIED, BUT COULD NOT CORRECT THE FAILURES. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 44,000 AND FAILURE MILEAGE WAS 38,000. UPDATED 5/6/08 *CN UPDATED 05/06/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216277January 28, 2008
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, ENGINE AND ENGINE COOLING:ENGINE
2003 INFINITI FX35, ENGINE BROKEN WITH MILEAGE ONLY 89,992. NO CAR ACCIDENT RECORD. WELL MAINTENANCE DONE BY DEALER. MANUFACTURER HAS NO IDEA WHAT CAUSE THE ENGINE BROKEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165128August 10, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
IT USED TO BE THAT THE FIRST INITIAL BRAKE DRIVING IN A 15-20 MPH, THAT MY VEHICLE MAKES A RATTLING NOISE FROM THE FRONT TIRES, NOW IT DOES IT FOR THE FIRST 2 TO 3 BRAKING PATTERN. I AM JUST WORRIED THAT AFTER MY WARRANTY EXPIRES AND THE SAME PROBLEM ARISES, THE DEALER OR THE MANUFACTURER WON'T HAVE ANYTHING TO DO WITH THE DAMAGES IT MIGHT CAUSE. I HAVE TAKEN MY VEHICLE TO THE DEALER SEVERAL TIMES TO CORRECT THE BRAKING PROBLEM IT CREATES. A COUPLE OF MONTHS AFTER THE SERVICE, THE SAME PROBLEM OCCUR. THE DEALER KEEPS GIVING ME ANALOGIES ABOUT A WINE GLASS, WATER ON YOUR FINGER TIPS AND RUNNING THEM OVER THE TIP OF THE GLASS....WHAT HAS THAT GOT TO DO WITH THE BRAKING SYSTEM OF THE CAR! AFTER 3 MONTHS LEASING THE VEHICLE, THE PROBLEM STARTED TO SHOW BUT WAS FIXED. THE SECOND INCIDENT WAS THE WORST. WHEREIN EVEN BACKING UP MADE THE NOISE LIKE THE WHEEL WOULD SEPARATE. THIS WAS REMEDIED WHEN THE CALIPER WAS RECALLED. THE THIRD TIME I TOOK THE VEHICLE, THE MECHANIC TOLD ME THAT IT WAS THE ABS THAT MAKES THE NOISE. I UNDERSTAND THAT ABS APPLIES IN A SUDDEN BRAKE. BUT THIS WHOLE INCIDENT HAPPENS EVEN DRIVING AT 10-15 MPH. ALTHOUGH, EVERY COUPLE OF MONTHS, I STILL HAVE TO TAKE MY SUV BACK TO THE DEALER DUE TO THE SAME RATTLING NOISE. THE SERVICE MANAGER KEEPS ON INSISTING THAT THIS IS NORMAL. THIS IS NOT NORMAL IN ANY CIRCUMSTANCE BECAUSE IT DOES NOT DO TO MY FRIENDS VEHICLE, WHICH HAS THE SAME YEAR AND MODEL AS I HAVE. NOT TO MENTION, WHEN I TOOK THE VEHICLE FOR A 30,000 MILES SERVICE. MY REGULAR MECHANIC FOR MY OTHER CAR NOTICED, THAT THE CABIN FILTER WAS MISSING. HE ALSO MENTIONED THAT THE VEHICLE AS IF HAS NOT BEEN SERVICED AT ALL DUE TO OIL BEING SO DIRTY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161147June 30, 2006
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
DT*: THE CONTACT STATED THAT THE VEHICLE WAS SERVICED THROUGH LOCAL DEALERS FOR A RECALL PERTAINING TO THE FUEL TANK. IN ADDITION THE TIRE PRESSURE AIR SENSOR WAS ALSO SERVICED BUT WAS TAKEN BACK ON THREE SEPARATE OCCASIONS FOR THE SAME PROBLEM. THE VEHICLE WAS UNDER WARRANTY AND THE DEALERS PROPOSED THAT THEY WOULD ONLY FIX THE RIGHT TIRE AIR SENSOR UNDER WARRANTY BUT CHARGED FOR SERVICES TO THE LEFT TIRE AIR SENSOR. THE SERVICES WERE NOT DONE. THE MANUFACTURER WAS CONTACTED AND WAS INFORMED OF THE PROBLEMS WITH THE DEALER AND THE MANUFACTURER DETERMINED THAT THE PROBLEM WAS BETWEEN THE DEALER AND THE CONSUMER. UPDATED 07/25/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136219September 12, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
BRAKE FAILURE. ROTORS CONTINUALLY BEING CUT. DEALER CLAIMS REAR BRAKES "COMPLETELY WORN" AT 19,900 MILES, AND FRONT ROTORS AGAIN NEED TO BE CUT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114515March 23, 2005
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
ON OUR 2003 INFINITI FX 35, THE FOUR POSITION ROTARY SWITCH THAT CONTROLS THE HEADLIGHTS IS LOACTED AT THE END OF THE DIRECTIONAL SIGNAL ("TURN BLINKER") LEVER. IT HAS FOUR POSITIONS, OFF, AUTO, PARKING LIGHTS AND FULL HEADLIGHTS. IT TAKES VERY LITTLE ROTATIONAL PRESSURE TO TURN IT BETWEN THESE SELE*AKCTIONS. ON THREE OCCASIONS, WHILE ACTIVATING THE TURN BLINKER, THE HEADLIGHTS SWITCH HAS TURNED FROM AUTO TO OFF, LEAVING THE CAR WITH THE HEADKIGHTS OFF AT NIGHT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107884January 25, 2005
SEAT BELTS:REAR/OTHER
MY DAUGHTER SIX YEARS OLD WAS IN THE PASSENGER SEAT IN OUR FAMILY CAR. THERE WAS NO CAR ACCIDENT , BUT WHEN WE ARRIVED HOME WE WERE UNABLE TO RELEASE THE SEAT BELT . IN FACT THE MORE WE TRIED TO RELEASE THE SEAT BELT , THE TIGHTER IT GOT. MY DAUGHTER WAS TRAPPED VERY HARD IN THE SEAT BELT. WE BEEN TRYING TO RELEASE HER IN MANY DEFERENT WAYS, IT DOESN'T WORK. SHE START TO CRY AND SCREAM VERY LOUD AND HER STOMACH TIGHT UP MORE AND MORE WITH THE BELT. THERE WAS NO OTHER CHOICE, I TOOK KNIFE AND CUT OUT THE BELT. AFTER SHE VOMITED AND COMPLAINED OF ABDOMINAL PAIN. *NM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10095926October 17, 2004
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT, STEERING:ELECTRIC POWER ASSIST SYSTEM, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
FRONT AXLE AND DIFFERENTIAL HAVE BEEN SEPERATED 3 TIMES. ALSO POWER STEERING HAS FAILED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089839August 26, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE BRAKES WERE DEFECTIVE. DEALER SERVICED THE BRAKES SEVERAL TIMES, AND THE MANUFACTURER STATED THAT THE PROBLEM WILL CONTINUE TO EXIST BECAUSE THE PARTS BEING PLACED ONTO THE VEHICLE WERE ALSO DEFECTIVE. THERE WAS A CONSTANT SQUEALING EVEN WHEN THE BRAKES WERE NOT APPLIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074119May 17, 2004
STRUCTURE
CONSUMER WAS MAKING A LEFT TURN, WHEN THE VEHICLE STARTED TO WOBBLE FROM SIDE TO SIDE. *LA THE CONSUMER HAD LITTLE CONTROL OF THE VEHICLE, HIT A CURB AND THE ENTIRE UNDERCARRIAGE COLLAPSED. (MODEL FX35) *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060682March 8, 2004
SEATS
DRIVER'S SEAT IS LOOSE AND ROCKS BACK AND FORTH. INFINITI HAS ATTEMPTED TO FIX, BUT PROBLEM REOCCURS. FEEL IF SEAT BECOMES LOOSE ENOUGH THIS IS A SAFETY ISSUE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051523January 2, 2004
CHILD SEAT
I AM A CHJILD SAFETY SEAT TECH FOR THE DURHAM FIRE DEPARTMENT. I INSPECTED A CSS INSTALLATION IN ANINFINITY FX 35. I FOUND THE LOWER ANCHOR POINTS VERY DIFFICULT TO GET TO AN NOT VERY PRACTICAL FOR A PARENT TO USE. SEAT WAS INSTALLED COMPLETELY WRONG AND I WAS UNABLE TO INSTALL USING LATCH. UTILIZED SEAT BELT INORDER TO INSTALL SEAT SAFELY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048967December 1, 2003
SEATS:FRONT ASSEMBLY:RECLINER
DRIVER'S SEAT ROCKS/CLICKS ON IT'S TRACK WHEN COMING TO A COMPLETE STOP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047102November 18, 2003
I HAVE NOT YET HAD AN ACCIDENT BUT I DO NOT UNDERSTAND HOW THIS PROBLEM HAS NOT BEEN RESOLVED. I OWN A 2003 INFINITI FX-35. THE SEAT HAS A ROCKING MOTION TO IT. IT ROCKS BACK AND FORTH WHEN I ACCELERATE AND BRAKE. THE DEALERSHIP SAID THIS IS A PROBLEM THEY ARE RESEARCHING. AFTER 7.5 MONTHS I AM CONVINCED THEY ARE JUST BLOWING ME OFF. I CONTINUALLY CONTACT THE DEALERSHIP AND CUSTOMER RELATIONS. I DON'T FEEL CONFIDENT THAT THE SEAT WOULD PROVIDE THE NECESSARY PROTECTION IF I WERE TO EVER CRASH THE VEHICLE. THANK YOU FOR YOUR ASSISTANCE IN THIS MATTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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