Hyundai Veracruz Complaints (2007)

145 consumer complaints on file.

#10375765January 6, 2011
AIR BAGS
AIRBAG WARNING LIGHT CAME ON THE 1ST TIME ON 20 AUG 2008 AND CONTINUED 4 MORE TIMES TO 20 DEC 2010. ALL AIRBAG WARNING LIGHTS WERE RESET BY DEALER. I WONDER HOW MANY OWNERS HAVE TO GO TO DEALER TO FIX THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373852January 3, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 HYUNDAI VERACRUZ. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD THAT A READING LIGHT FAILED. THE AUTHORIZED DEALER RECHARGED THE BATTERY. THE FAILURE CONTINUED TO RECUR INTERMITTENTLY. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD THERE WAS A FAILURE WITHIN THE ELECTRICAL SYSTEM. THE REAR DVD ENTERTAINMENT SYSTEM WAS REPLACED. THE FAILURE CONTINUED TO RECUR INTERMITTENTLY. THE FAILURE MILEAGE WAS 7,136 AND THE CURRENT MILEAGE WAS 19,000. UPDATED 12/7/11 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341930July 7, 2010
FUEL SYSTEM, OTHER
THE ENGINE JUST QUIT WHILE I WAS DRIVING ON THE FREEWAY DURING MORNING RUSH-HOUR. THERE WAS SUDDENLY NO RESPONSE WHEN ACCELERATOR WAS DEPRESSED. I MANAGED TO GLIDE ACROSS 2 FREEWAY LANES TO EXIT FREEWAY WHILE CAR DECELERATED. THIS OCCURRED ON OCT 7, 2008. I DON'T RECALL IF AT THE OFF RAMP RED LIGHT, THE CAR COMPLETELY STOPPED AND I RESTARTED IT OR WAS BARELY IDLING. I DO RECALL THE CAR BARELY DRIVING (IT WAS TREMBLING/ROUGH IDLING) THE FEW FEET FROM THE RED LIGHT TO THE FIRST GAS STATION. I PARKED IT AND IT WOULD NOT START UP. HYUNDAI TOWED IT TO THEIR DEALERSHIP. MECHANIC DIAGNOSED THE PROBLEM WAS: "THE THROTTLE BODY HAS FAILED AND NEEDS TO BE REPLACED." I HAVEN'T EXPERIENCED THIS AGAIN--AND HAD NOT EXPERIENCED IT BEFORE THIS INCIDENT. WHILE I MANAGED TO AVOID CRASHING INTO OTHER VEHICLES GOING 50-70 MPH WHEN I GLIDED ACROSS THE LANES, THIS WAS A TERRIFYING EXPERIENCE. (I AM SUBMITTING THIS COMPLAINT 1-1/2 YEARS AFTER THE MECHANICAL FAILURE ONLY BECAUSE OF THE SERIOUS PROBLEMS TOYOTA CUSTOMERS HAVE EXPERIENCED W/SUDDEN ACCELERATION, ETC. I JUST WANT TO ENSURE THAT NHTSA WAS INFORMED BY HYUNDAI BACK IN 2008 OF MY POTENTIALLY DEADLY ENGINE FAILURE ON A FREEWAY DURING RUSH-HOUR TRAFFIC. I THINK THEY SHOULD HAVE HAD A DUTY TO REPORT THIS SERIOUS FAILURE TO YOU, AND IF THEY DID, GREAT. IN CASE THEY DIDN'T, NOW YOU KNOW.) *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328458May 2, 2010
STEERING, ENGINE AND ENGINE COOLING
RACK AND PINION ASSEMBLY LEAKING THE POWER STEERING FLUID FROM BOTH SIDE BOOTS. THE FLUID IS SPRAYING UNDER AND ON THE TIRES. VERY UNSAFE TO DRIVE DUE TO A POSSIBLE LOSS OF TRACTION. THE UNDERCARRIAGE IS COMPLETELY COVERED WITH OVER-SPRAY. FRONT VALVE COVER GASKET LEAKING ENGINE OIL. THE DEALER PROMISED TO REPAIR BOTH PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299991January 16, 2010
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2007 HYUNDAI VERACRUZ. THE CONTACT STATED THAT THE HIGH AND LOW BEAMS WERE DEFECTIVE. THE HEADLIGHTS PROVIDE VERY POOR ILLUMINATION AT NIGHT OR WHENEVER THEY ARE NEEDED. THE DEALER STATED THAT THE HEADLIGHTS WERE ADJUSTED, BUT THE CONTACT COULD NOT TELL THE DIFFERENCE. HE CALLED THE DEALER REGARDING A SERVICE BULLETIN AND THEY STATED THAT THERE WERE NO RECORDS OF A SERVICE BULLETIN FOR THAT YEAR, MAKE, AND MODEL VEHICLE. THEY STATED THAT NOTHING FURTHER COULD BE DONE OTHER THAN READJUST THE LIGHTS. THE VIN AND FAILURE MILEAGE WERE UNKNOWN. THE CURRENT MILEAGE WAS 30000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298808January 9, 2010
FUEL SYSTEM, GASOLINE
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). THE FUEL PUMP ON 2007 HYUNDAI VERACRUZ FUEL PUMP IS NOT PROPERLY FUNCTIONING TO SUV POTENTIAL. AVG 12.6. AFTER SEVERAL INVESTIGATION FROM PEOPLE THAT HAVE CHANGE THE FUEL PUMP HAS INCREASE THEIR PERFORMANCE SIZEABLE FUEL SAVINGS. IF YOU READ IN SEVERAL OF REPORTS FROM CUSTOMER THAT OWN VERACRUZ THEY HAVE REPORTED CONSISTENTLY THE SAME PROBLEM. MY QUESTION IS WHY ARE THEY SO RELUCTANT TO DO ANYTHING WITH THE FUEL PROBLEM. I HOPE YOU WILL SEE IF THERE IS REAL NEED TO MAKE CHANGES. *TR [XXX]
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298412January 6, 2010
POWER TRAIN
VEHICLE HAS HAD TWO THROTTLE BODY ASSEMBLIES CHANGED BY THE DEALER. IN ADDITION, THERE HAVE BEEN MULTIPLE (IN EXCESS OF 8 DEALER VISITS) OVER THE PAST TWO YEARS. THE CHECK ENGINE LIGHT ILLUMINATES--THEN THERE IS AN UNRESPONSIVE THROTTLE--SOMETIMES INCAPACITATING THE VEHICLE. OTHER TIMES DURING NORMAL DRIVING--THE THROTTLE BECOMES UNRELIABLE. INTERMITTENTLY THE THROTTLE IS UNRESPONSIVE WHEN DEPRESSED NORMALLY THEN THE VEHICLE SURGES FORWARD. THIS MAKES THROTTLE MODULATION ALMOST IMPOSSIBLE AT TIMES. SOMETIMES FROM A COMPLETE STOP--THE THROTTLE HESITATES THEN SURGES--ALMOST RESULTING IN HITTING THE VEHICLE IN FRONT. THE VEHICLE MAKES MERGING IN NORMAL TRAFFIC OR LANE CHANGES UNPREDICTABLE. DEALER HAS MADE MULTIPLE ATTEMPTS TO CORRECT. TOLD BY DEALERSHIP AFTER A COMPLETE SOFTWARE REVISION INSTALLED IN 11-09 THAT THE VEHICLE WAS ONE OF ONLY THREE IN THE NATION HAVING THIS PROBLEM. WITH THE THROTTLE RESPONSE BEING FREQUENTLY UNRESPONSIVE AND UNPREDICTABLE THE VEHICLE IS UNSAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297686December 31, 2009
ENGINE AND ENGINE COOLING
MY HYUNDAI VERACRUZ SHUT OFF WHILE I WAS MAKING A TURN. I LOST POWER STEERING AND JUST AVERTED HITTING A CONCRETE BLOCK HOLDING A SIGN. PRIOR TO THE SHUT DOWN, I STARTED LOSING ACCELERATION EVEN THOUGH I HAD MY FOOT ON THE GAS. THE CAR HAD TO BE TOWED TO THE HYUNDAI DEALERSHIP, BALTIMORE PIKE, SPRINGFIELD, PA. I COULDN'T EVEN GET THE KEY OUT OF THE IGNITION. IT WAS HORRIBLE AND SCARY. A FEW MONTHS AGO I LOST ACCELERATION AND THE CAR STARTED RUNNING ROUGH - ENGINE LIGHT CAME ON. I TOOK IT TO SAME DEALERSHIP ABOVE AND WAS TOLD IT WAS AN OXYGEN SENSOR. I TOLD THEM I THOUGHT IT WAS THE THROTTLE POSITION SENSOR BECAUSE I WENT ONLINE AND FOUND SEVERAL OTHER VERACRUZ OWNERS WHO HAD EXPERIENCED WHAT I HAD EXPERIENCED WITH THEIR VERA CRUZ. TOWING AND ACCIDENTS WERE INVOLVED. THEY SAID THEY COULD ONLY REPLACE WHAT THE COMPUTER TOLD THEM TO. WHY DIDN'T HYUNDAI RECALL THE VERACRUZ AND REPLACE THE THROTTLE SENSOR TO ELIMINATE SOMEONE GETTING KILLED. MAYBE SOMEONE HAS BEEN -I'LL CONTINUE TO DO RESEARCH. I SHOULD HAVE NEVER BEEN ALLOWED TO BE IN SUCH A SERIOUS SITUATION - HYUNDAI KNOWS ABOUT THE PROBLEM - I FEEL NOT REPLACING THE THROTTLE SENSOR IS NEGLIGENT. I JUST HOPE THAT BY REPLACING THE THROTTLE SENSOR, THE PROBLEM WILL BE COMPLETELY FIXED. RIGHT NOW MY VERACRUZ IS STILL AT THE DEALERSHIP - THEY ALSO HAD TO REPLACE THE ALTERNATOR AND BATTERY AS A RESULT OF WHAT HAPPENED. HOWEVER, THEY ARE CHARGING ME FOR THE BATTERY - SHOULD NOT BE BUT THE WARRANTY ON THE BATTERY IS UP. I WANT THIS DOCUMENTED BECAUSE OF THE DANGER INVOLVED. THE 2007 VERACRUZ IS A TIMEBOMB WAITING TO GO OFF AND IT SCARES ME TO THINK OF WHAT COULD HAVE HAPPENED OR WHAT STILL COULD HAPPEN. *TR THANK YOU, SUSAN COLLINS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277281July 18, 2009
EXTERIOR LIGHTING
HEADLIGHTS HAVE BLACK SPACE BETWEEN HIGH AND LOW BEAMS. I HAVE HAD CAR TO DEALER AND THEY TRIED TO ADJUST. STILL HAS BLACK LINE BETWEEN HIGH AND LOW BEAM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275098June 27, 2009
POWER TRAIN
PREVIOUSLY, MY 2007 VERACRUZ LIMITED HAD A CHECK ENGINE LIGHT ILLUMINATE ON 8/20/08 WHILE MY WIFE WAS DRIVING WITH OUR YOUNG DAUGHTER CAR. THE CAR JOLTED AND VIBRATED AND WOULD NOT ACCELERATE. I WAS ADVISED BY THE LOCAL DEALER THE CAR HAD A THROTTLE WARNING CODE 2106, BUT THAT IT CYCLED THROUGH AND WAS FINE WITHOUT REPAIR. THE DEALER STATED THEY TEST DROVE IT FOR 30 MILES TO ENSURE THERE WERE NO ISSUES, AND THEN RETURNED THE CAR TO US. FOLLOWING THAT THE CAR WAS DRIVEN WITHOUT INCIDENT UNTIL IT OCCURRED AGAIN ON 9/17/08, WITH MY WIFE DRIVING OUR YOUNG DAUGHTER AGAIN. THIS TIME I WAS TOLD THE FOLLOWING ERRORS APPEARED: 2135 - THROTTLE BODY 2106 - ? 1295 - ? I WAS ADVISED A SERVICE BULLETIN HAD BEEN ISSUED TO DEALERS IN FEBRUARY FOR THIS, AND THEY WERE AUTHORIZED TO REPLACE THE THROTTLE BODY UNIT, WHICH WOULD TAKE CARE OF EVERYTHING. THE DEALER STATED THEY HAD REPLACED THE UNIT ON 3-4 CARS TO DATE AND THAT IT TOOK CARE OF THE ISSUE I WAS HAVING. FOLLOWING THE THROTTLE BODY UNIT REPLACEMENT, WE HAD NO FURTHER ISSUES UNTIL LAST NIGHT. ON THE WAY HOME FROM DINNER, MY WIFE WAS DRIVING OUR DAUGHTER AGAIN, THE SAME INCIDENT OCCURRED, 6/26/09. THIS MAKES THREE TIMES IN LESS THAN A YEAR. I HAVE NOTICED THIS SEEMS TO BE A COMMON ISSUE BASED ON SIMILAR REPORTS OF OTHER OWNERS IN ONLINE FORUMS. THIS IS THE THIRD TIME THIS HAS OCCURRED. FORTUNATELY THERE WERE NOT ANY INJURIES OR DAMAGE. MY PRIMARY CONCERN IS THE SAFETY AND SECURITY OF MY WIFE AND DAUGHTER. IF SHE HAD BEEN PASSING ON A TWO LANE HIGHWAY THIS COULD HAVE BEEN FATAL. I NOTE THAT FROM POSTINGS ON ONLINE FORUMS THERE HAVE BEEN ACCIDENTS DUE TO THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274022June 16, 2009
POWER TRAIN, ELECTRONIC STABILITY CONTROL (ESC)
ESC OFF LIGHT IS ILLUMINATED AND SHIFTER WILL NOT MOVE OUT OF REVERSE GEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269607May 21, 2009
SEAT BELTS
I GAVE MY SON A RIDE TO THE AIRPORT, HE PUT HIS CHILD CAR SEAT IN THE REAR BACK SEAT. WHEN WE GOT TO THE AIRPORT AND WENT TO TAKE THE CARSEAT OUT TO TAKE IT ON THE AIRPLANE. THE RELEASE WOULD NOT WORK. AFTER 15 MINUTES OR TRYING TO GET THE SEATBELT OFF AND THE POLICE TELLING ME I CANNOT STAY THERE ANY LONGER WE CUT THE BELT. I HAVE NOT CONTACTED THE DEALER YET BUT WILL THIS WEEK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268986May 17, 2009
EXTERIOR LIGHTING
MY 2007 HYUNDAI VERACRUZ HAS DEFECTIVE, AND POTENTIALLY UNSAFE, HEADLIGHT AIMING. A SIGNIFICANT NUMBER OF ONCOMING VEHICLES ARE FLASHING THEIR LIGHTS AT ME, EVEN THOUGH I ONLY HAVE MY LOW BEAMS ON. ALSO, THE AREA AHEAD IS NOT ADEQUATELY LIGHTED, WHEN I DO HAVE MY HIGH BEAMS ON. SOMETHING IS DEFINITELY WRONG WITH THE WAY THESE HEADLIGHTS ARE DESIGNED, AND SOMETHING DEFINITELY NEEDS TO BE DONE, BEFORE SOMEONE IS SERIOUSLY HURT, OR WORSE! (YES, I TOOK IT TO THE DEALERSHIP, AND THEY SAY THERE'S NOTHING THEY CAN DO ABOUT IT). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267956May 7, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, HYDRAULIC, STEERING
OUGHT USED HYUNDAI VERACRUZ 2007 MODEL ON OCT/29/2008. MILEAGE WAS 8,700, NOW MILEAGE WAS 12,770. ON APRIL 23 2009 WHILE I WAS ON TONNELE AVE JERSEY CITY NJ, I NOTICED THAT MY SUV'S SPEED GETTING SLOWER AND WHEN I GIVEN GAS IT NOT RESPONDING, AND ENGINE SIGN APPEARED ON ODOMETERS TOOK MANHATTAN AVE TO GET JFK BLVD. I STOPPED AT THE INTERSECTION OF JFK AND MANHATTAN AVE DUE TO RED LIGHT, AFTER GREEN LIGHT I MADE RIGHT TURN, I LOST CONTROL, SUV DROVE INTO DRIVEWAY AND AFTER HITTING TWO CARS MY SUV STOPPED. THANKS GOD NO ONE INJURED. ON MANHATTAN AVE WHEN TRAFFIC GREEN. MADE RIGHT TURN, MY SUV TRAVELED ON LESS THAN 5 YARDS I NOTICED THAT MY BRAKES ARE NOT WORKING , STEERING WHEEL ALSO NOT MOVING TO CONTROL SUV. AT THE TIME ACCIDENT MY SPEED WAS LESS THAN 5 MPH. AND BRIGHT SHINING DAY, NO RAINING OR SNOWING. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10267769May 5, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:DRIVELINE
04/25/2009 :DRIVING IN THE HIGH WAY, SUDDENLY ENGINE STOP AND EVERYTHING GONE. EVEN BRAKE SYSTEM WAS NOT PROPERLY WORKING. 04/29/2009 :HYUNDAI DEALER HAS FIXED AND I PICKED THE CAR UP. DRIVE AROUND 10 MILES, CAR PROBLEMS HAPPEN SAME , ENGINE GONE AGAIN GEAR PUT IN DRIVE BUT CAR DID NOT MOVE AND 5 MINUTES AFTER, EVERYTHING GONE. *TR CONSUMER IS UPDATING INFORMATION. *NJ UPDATED 05/07/09 *BF THE CONSUMER STATED HE WAS UNABLE TO MOVE THE GEAR FROM REVERSE TO PARK, HE COULD ONLY MOVE THE GEAR FROM DRIVE TO NEUTRAL. THE CONSUMER STATED HE WAS TREATED UNFAIRLY BY HYUNDAI. UPDATED 05/08/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251984December 16, 2008
EXTERIOR LIGHTING
NHTSA WE PURCHASED A HYUNDAI VERA CRUZ ON 04/02/2008 FROM COCOA HYUNDAI INC. 304 S. COCOA BLVD, COCOA, FL 32922 WE NOTICED THAT THE HEADLIGHTS WERE SHINING INTO THE MIDDLE OF THE TREES ON OUR STREET AND THE HIGH BEAMS EVEN HIGHER. WE TOOK THE CAR TO THE DEALER TO HAVE IT REPAIRED. THE REPAIR THEY DID HAD THE HEADLIGHTS SHINING DIRECTLY ON THE ROAD IN FRONT OF THE CAR, ONLY ELIMINATION 15 TO 20 FEET OF ROADWAY. MY WIFE RAN OVER A DOG, BECAUSE SHE COULD NOT SEE IT IN THE ROADWAY UNTIL IT WAS TOO LATE. THE DEALER HAS MADE 5 ATTEMPTS TO RE AIM THE HEADLIGHTS IN THIS CAR AND FAILED EACH TIME. NOW WE HAVE BEEN LEFT WITH THE HEADLIGHTS SHINING DIRECTLY AHEAD INTO THE EYES OF THE ONCOMING TRAFFIC AND THE ROADWAY IN FRONT OF THE CAR DARK. I THINK THIS IS EXTREMELY DANGEROUS. I AM IN THE PROCESS OF FILING A MOTOR VEHICLE DEFECT NOTIFICATION WITH THE MANUFACTURER. THIS CAR WAS THE 'DEMO' SOLD TO US AS A NEW CAR. I AM STARTING TO THINK THAT SOMEONE HAD AN ACCIDENT WITH THIS CAR AND THE DEALER FIXED IT NOT MENTIONING THAT TO US, AND THIS IS THE REASON THEY CANNOT AIM THE HEADLIGHTS PROPERLY. I WOULD APPRECIATE ANY HELP YOU COULD GIVE IN RESOLVING THIS ISSUE. THANK YOU JACK EHLEITER *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232698June 30, 2008
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2007 HYUNDAI VERACRUZ. WHILE DRIVING 70 MPH, THE VEHICLE SHUT OFF AND LOST TOTAL POWER. THE CONTACT WAS ABLE TO COAST OVER THREE LANES INTO THE EMERGENCY LANE. HE SHUT OFF THE VEHICLE FOR FIFTEEN MINUTES BEFORE RESTARTING IT AND DROVE TO THE NEAREST GAS STATION. THE CONTACT FILLED UP THE GAS TANK AND CONTINUED DRIVING. THE CONTACT SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE DIAGNOSED. HE BELIEVES THE CAUSE OF THE FAILURE WAS THE FUEL PUMP AND FILED A COMPLAINT WITH HYUNDAI (CASE NUMBER 3328313). THE CURRENT AND FAILURE MILEAGES WERE 3,961.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232109June 24, 2008
EXTERIOR LIGHTING
THE 2007 HYUNDAI VERACRUZ HIGH AND LOW BEAM HEADLIGHTS CANNOT BE INDEPENDENTLY ADJUSTED AND LEAVE A DARK "GAP" BETWEEN THE LIGHTED AREAS. THE DRIVER CANNOT SEE ANYTHING (TRAFFIC SIGNS, ROAD HAZARDS, ETC) IN THE "GAP." *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227578May 13, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2007 HYUNDAI VERACRUZ. WHILE DRIVING BETWEEN 35- 45 MPH, THE VEHICLE BEGAN TO JERK BACK AND FORTH. THE ENTIRE VEHICLE BEGAN TO SHAKE MOMENTARILY ONCE IT CAME TO A STOP. AFTER THE FAILURE OCCURS, THE VEHICLE OPERATES NORMALLY FOR APPROXIMATELY TWO WEEKS. THE FAILURE IS INTERMITTENT AND THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT MILEAGE WAS 14,728 AND FAILURE MILEAGE WAS 7,832. UPDATED 05/28/08 *BF THE FAILURE HAD BEEN DIAGNOSED AND IT WAS DETERMINED THAT THE VEHICLE NEEDED A SOFTWARE UPDATE. UPDATED 05/28/08
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226986May 7, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
HYUNDAI 2007 VERACRUZ LIMITED. DOES NOT DOWNSHIFT PROPERLY. ON MULTIPLE OCCASIONS I HAVE HAD TO SLOW MY SPEED IN FREEWAY CONGESTION AND THE CAR DOES NOT DOWNSHIFT, EVEN WITH TAPPING ON THE BRAKE. THE CAR STAYS IN 5TH OR 6TH GEAR TO SPEEDS AS LOW AS 20 MPH. I HAVE LITERALLY HAD TO STOP THE CAR COMPLETELY TO GET IT TO SHIFT DOWN. THE CAR HAS NO POWER TO MOVE QUICKLY WHEN NECESSARY IN THESE CONDITIONS (SUCH AS FOR A LANE CHANGE). ADDITIONALLY, THE CAR DOES NOT SHIFT PROPERLY AT APPROXIMATELY 30-40 MPH AND THE ENGINE LUGS, CAUSING A VERY BUMPY RIDE AND NEAR STALLS ON HILLS . THIS CONDITION OCCURS WITH DRIVING ON INCLINES, IN STOP-AND-GO TRAFFIC SUCH AS FREEWAY SLOW-DOWNS, AND WITH AROUND-TOWN DRIVING AT A STANDARD MUNICIPAL SPEED OF 30-35 MPH. I HAVE HAD MY CAR TO TWO DIFFERENT HYUNDAI DEALERSHIPS FOR DIAGNOSIS AND SERVICE ON FIVE SEPARATE OCCASIONS. DESPITE THAT TWO MECHANICS, TWO SERVICE MANAGERS, ONE GENERAL MANAGER, AND THE FACTORY REPRESENTATIVE HAVE ALL RIDDEN IN THE CAR AND VERIFIED THE CONDITION, THE FACT THAT THE COMPUTER CANNOT DIAGNOSE A SPECIFIC PROBLEM HAS RESULTED IN ZERO REPAIRS AND ZERO RESOLUTION TO THIS PROBLEM. MECHANICS HAVE SPECULATED THAT THE TORQUE CONVERTER IS NOT FUNCTIONING PROPERLY, THAT THE VEHICLE NEEDS A NEW COMPUTER, AND POSSIBLY THAT IT NEEDS AN ENTIRELY NEW TRANSMISSION BUT THE FACTORY REPRESENTATIVE WILL NOT AUTHORIZE SUCH REPAIRS. HE IS RELYING ENTIRELY ON A COMPUTER DIAGNOSIS INSTEAD OF HUMAN LOGIC AND COMMON SENSE. I AM CURRENTLY PURSUING THE LEMON LAW IN MY STATE AND HYUNDAI'S CURRENT POSITION IS THAT "THERE IS NOTHING WRONG" WITH THE CAR AND THEY WILL DO NOTHING FURTHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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