Hyundai Veracruz Complaints (2008)

231 consumer complaints on file.

#10294735December 7, 2009
EXTERIOR LIGHTING:HEADLIGHTS
TL*THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. WHILE DRIVING AT NIGHT APPROXIMATELY 35 TO 40 MPH ON WET ROAD CONDITIONS. THE HEADLIGHTS PROVIDED INADEQUATE ILLUMINATION WHICH CAUSED THE DRIVER TO EXPERIENCE LIMITED VISIBILITY. THE FAILURE OCCURRED WHILE DRIVING AT NIGHT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE HEADLIGHTS WERE ADJUSTED; HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE CONTACT HAS CONCERNS OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 14. THE CURRENT MILEAGE WAS 14,000. UPDATED 01/05/10 *BF UPDATED 01/06/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280443August 14, 2009
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
TL*THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. WHILE THE VEHICLE WAS PARKED WITH THE ENGINE RUNNING, THE REAR LIFTGATE OPENED UNEXPECTEDLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE FAILURE RECURRED AT LEAST ELEVEN ADDITIONAL TIMES. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER ON THREE OCCASIONS. THE LIFTGATE POWER MECHANISM WAS REPLACED; HOWEVER, THE FAILURE PERSISTS. THE FAILURE MILEAGE WAS 1,000 AND CURRENT MILEAGE WAS 9,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273977June 16, 2009
SERVICE BRAKES, HYDRAULIC
HYUNDAI HAS BRAKE AND ROTOR ISSUES AND WON'T DO ANYTHING ABOUT IT..THE VEHICLE OFF THE LOT HAD ROTOR PROBLEMS HAD THEM SHAVED THEN REPLACED AND THEY WERE WORN OUT WITHIN A YEAR.. THEY CAN OFFER THIS 100,000 MILE WARRANTY BECAUSE THE CONSUMER PAYS FOR BRAKES EVERYTIME THEY STEP FOOT IN DEALERSHIP.. IF YOU SEARCH INTERNET YOU WILL FIND BRAKE ISSUE WITH ALL VEHICLES FROM HYUNDAI.. THEY WILL NOT DO ANYTHING ABOUT THIS PROBLEM.. CHEAP MATERIAL ON VEHICLE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267876May 6, 2009
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
TL*THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. WITH HALF OF THE CONTACT'S BODY LEANING INSIDE THE VEHICLE, THE REAR HATCH CAME DOWN AND STRUCK HER NECK. SHE HAD TO RELEASE THE HATCH FROM HER NECK. SHE SUFFERED MUCH PAIN AND HAS SOUGHT HELP FROM DOCTORS. THE CONTACT WENT TO THE DEALER AND STATED THAT SHE NO LONGER WANTED THE VEHICLE; HOWEVER, THEY REFUSED TO TAKE IT BACK. THE MANAGER STATED THAT THIS WAS NOT A COMMON FAILURE. SHE BELIEVES IT IS A SAFETY HAZARD FOR THE REAR HATCH TO FALL DOWN ON ITS OWN AND COULD CAUSE MORE SERIOUS DAMAGE TO OTHERS IN THE FUTURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 1,200 AND CURRENT MILEAGE IS 7,500. UPDATED 06/08/09 *BF UPDATED 06/18/09.*JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10247833November 6, 2008
ENGINE AND ENGINE COOLING:ENGINE, FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT WAS UNABLE TO START THE VEHICLE AFTER SEVERAL ATTEMPTS. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND THEY STATED THAT THE THROTTLE BODY FAILED. THE VEHICLE WAS REPAIRED. ON A SEPARATE OCCASION, THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR AN IDENTICAL FAILURE. THE VEHICLE WAS REPAIRED AGAIN. IN ADDITION, THERE WAS A DEFECTIVE FUEL PUMP THAT WAS REPLACED. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 3,000 AND CURRENT MILEAGE WAS 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243517September 26, 2008
EXTERIOR LIGHTING
HIGH & LOW BEAM HEADLIGHTS CAN'T BE ADJUSTED SEPARATELY. MY LOW BEAMS ARE OK HOWEVER THE HIGH BEAMS SHOOT UP WAY TO HIGH. (I COULD USE THEM FOR BIRD HUNTING). I AM A POLICE OFFICER THERE HAS TO BE SOMETHING DONE ABOUT THIS PROBLEM. I NOTED THAT IS ALREADY IS A COMPLAIN ABOUT THE HEADLIGHTS WITH NHTSA. THE DEALERSHIP ADVISED THEY CAN'T ADJUST THE HIGH BEAMS DOWN OR IT WILL AFFECT THE LOW BEAM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234639July 17, 2008
EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. THE LOW BEAM HEADLIGHTS ARE TOO LOW AND DO NOT ILLUMINATE THE STREET, WHICH CAUSE HAZARDOUS DRIVING CONDITIONS AT NIGHT. WHEN THE CONTACT ACTIVATES THE BRIGHT HEADLIGHTS, THEY DO NOT ILLUMINATE THE ROAD, BUT SHINE UPWARDS INSTEAD. HE SPOKE TO THE DEALER NUMEROUS TIMES AND THEY STATED THAT NOTHING WAS WRONG WITH THE VEHICLE. THEY STATED THAT THE LIGHTS WERE ISSUED TO HYUNDAI'S STANDARDS AND REQUIREMENTS. THE CURRENT AND FAILURE MILEAGES WERE 14,000. UPDATED 09/16/08. *LJ THE HIGH AND LOW BEAMS WERE CONNECTED AND THEY COULD NOT BE ADJUSTED SEPARATELY. THE LOW BEAMS WERE TOO LOW AND THE HEADLIGHTS WERE TOO HIGH. UPDATE 09/18/08
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233331July 7, 2008
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL*THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT TOOK THE VEHICLE TO THE DEALER ON TWO DIFFERENT OCCASIONS FOR THE SAME FAILURE. SHE BELIEVED THAT THE ACCELERATOR PEDAL WAS STUCK AND CAUSED UNWANTED ACCELERATION. THE CONTACT ALSO BELIEVED THAT THE VEHICLE WAS NOT SHIFTING PROPERLY. OCCASIONALLY, THE VEHICLE WOULD GET CAUGHT AT A CERTAIN SPEED, AND WOULD NOT ACCELERATE AT THE APPROPRIATE TIME. THE ENGINE WOULD NOT REV, BUT CONTINUED TO HESITATE. THE FIRST TIME THE VEHICLE WAS TAKEN TO THE DEALER, THEY STATED THAT THEY COULD NOT FIND ANY FAILURES WITH THE VEHICLE. TWO MONTHS LATER, SHE BROUGHT THE VEHICLE BACK TO THE DEALER BECAUSE SHE SMELLED GASOLINE IN THE VEHICLE; HOWEVER, THERE WERE NO SIGNS OF A LEAKAGE. THE DEALER WAS UNABLE TO FIND ANY FAILURES WITH THE VEHICLE FOR THE SECOND TIME. ON JULY 3, 2008, WHILE PARKING THE VEHICLE AT 2 MPH, THE CONTACT SHIFTED INTO REVERSE AND BEGAN TO BACK UP. SUDDENLY, THE VEHICLE JUMPED INTO GEAR, SURGED FORWARD, AND CRASHED INTO TWO PARKED VEHICLES. SHE ATTEMPTED TO ENGAGE THE BRAKES, BUT THEY FAILED. THE CRASH DAMAGED ALL THREE VEHICLES INVOLVED, AS WELL AS THE LANDSCAPING. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO HER RESIDENCE, WHERE IT IS CURRENTLY LOCATED. THE FAILURE MILEAGE WAS 2,500 AND CURRENT MILEAGE WAS 8,819.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10223019April 1, 2008
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
2008 HYUNDAI ENTOURAGE GLS: REAR PASSENGER DOOR APPEARS TO OPEN WHILE VEHICLE IS IN TRANSIT. DOOR OPEN INDICATOR, ALARMS AND LIGHTS GO ON TO INDICATE OPENED DOOR. OPENING AND CLOSING DOOR GETS ALARMS TO GO OFF. INITIAL INSTANCE WAS CONFIRMED BY DEALERSHIP TO BE CAUSED BY BROKEN CABLE AND CRACKED MODULE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222424March 26, 2008
STRUCTURE:BODY:DOOR
TL*THE CONTACT OWNS A 2008 HYUNDAI ENTOURAGE (NA). WHILE DRIVING 20 MPH, THE REAR PASSENGER SIDE POWER DOOR OPENS ON ITS OWN. THE DEALER REPLACED THE VEHICLE WITH A NEW ONE. THE FAILURE RECURRED ON THE SECOND VEHICLE. THE VEHICLE IS CURRENTLY AT THE DEALER FOR DIAGNOSIS. THE CURRENT AND FAILURE MILEAGES WERE 50.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219924March 3, 2008
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK, ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
2008 HYUNDAI VERACRUZ LIMITED. JUST PICKED IT UP ON FRIDAY. PRIOR TO MY PURCHASE I READ IN AN ON-LINE HYUNDAI FORUM THAT THE PROXIMITY KEY FOB THAT IS USED TO ARM/DISARM THE VEHICLE, LOCK/UNLOCK ALL DOORS, AND OPEN/CLOSE THE LIFTGATE HAS AN ISSUE THAT CAUSES THE LIFTGATE TO OPEN BY ITSELF EVEN TOUGH THE DOORS ARE LOCKED. I WENT OUTSIDE TODAY TO FIND MY LIFTGATE OPEN . THE KEY FOB WAS IN MY PANTS POCKET. I WOULD LIKE HYUNDAI TO INVESTIGATE A RE-DESIGN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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