Hyundai Veracruz Complaints (2008)

231 consumer complaints on file.

#10470063August 9, 2012
STRUCTURE:BODY, ELECTRICAL SYSTEM
WHILE DRIVING INTO THE GARAGE, THE REAR POWER LIFTGATE OPENED UNEXPECTEDLY STRIKING THE GARAGE DOOR FRAME AND CAUSING THE REAR LIFTGATE GLASS TO SHATTER. THE TRANSMISSION WAS IN "DRIVE" AT THE TIME THIS HAPPENED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469509August 7, 2012
STEERING
I HAVE A 2008 VERACRUZ (48K MILES) AND RECENTLY EXPERIENCED LOSS OF POWER STEERING AFTER DRIVING THROUGH A PUDDLE (HAPPENED TWICE WITHIN A 2 WEEK PERIOD). THE CAR COULD STILL BE STEERED BUT WITH A LOT OF DIFFICULTY. WARNING LIGHTS CAME ON AS IF CAR WAS STALLED BUT THE ENGINE WAS STILL RUNNING. FOR BOTH INSTANCES, ONCE I PULLED THE CAR TO THE SIDE OF THE ROAD AND PUT INTO PARK, THEN PUT BACK INTO DRIVE, THE STEERING AND CAR WORKED FINE. I TOOK IT TO DEALER WHERE PURCHASED AND THEY SAID THAT THEY COULD NOT DUPLICATE THE PROBLEM, NOTHING NEGATIVE CAME UP ON THE CAR'S COMPUTER INDICATING A PROBLEM AND MOST LIKELY DUE TO THE BELT SLIPPING WHEN WET. THEY SAID THAT BELT WAS NOT WORN AND WAS AT CORRECT TIGHTNESS. I HAVE NOT DRIVEN THROUGH A PUDDLE SINCE, SO NO REPEATED EXPERIENCED YET. I NOTICE OTHER PEOPLE REPORTING SIMILAR PROBLEMS WITH SEVERAL OTHER HYUNDAI MODELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468092July 28, 2012
SERVICE BRAKES
WHEN BRAKING, I WOULD HEAR & FEEL A GRINDING TYPE NOISE AND "FEEL" THE GRINDING ON MY BRAKE PEDAL. IT WOULD FEEL AS IF I WOULDN'T HAVE BRAKES AND IT WOULD SURPRISE ME---WHICH WOULD MAKE ME TAKE MY FOOT OFF THE PEDAL AND THEN RE-BRAKE. USUALLY AT THIS POINT I WOULD NOT FEEL/HEAR THE SAME THING AND MY BRAKE WORKED AND FELT NORMAL. THIS DID NOT HAPPEN EVERY TIME I BRAKED AND IT DIDN'T HAPPEN EVERY TIME I DROVE MY CAR. IT WAS INTERMITTENT. I TOLD MY HYUNDAI SERVICE PEOPLE I THOUGHT I NEEDED NEW BRAKES. THEY CHECKED AND SAW MY PADS & ROTORS WERE FINE. THIS HAPPENED SEVERAL TIMES UNTIL I FINALLY TOLD THEM THIS IS DEFINITELY HAPPENING AND THEY NEEDED TO FIGURE OUT WHAT WAS GOING ON. SO MY SERVICE TECH DROVE MY CAR UNTIL IT FINALLY HAPPENED TO HIM. SINCE EARLY JUNE THEY HAVE TRIED NUMEROUS THINGS TO TRY TO FIX THIS PROBLEM. UNFORTUNATELY, THEY'VE BEEN UNSUCCESSFUL! WHAT I UNDERSTAND IS THEY "THINK" MY CAR FEELS LIKE ITS SKIDDING SO THE ABS SYSTEM ENGAGES. HOWEVER, THEY CAN'T FIGURE OUT HOW TO MAKE IT STOP. THEY'VE EXHAUSTED MY EXTENDED WARRANTY CHANGING OUT PARTS/COMPUTERS (I THINK) TO NO AVAIL. THEY'VE CONTACTED HYUNDAI ENGINEERS AND THEY TOO HAVEN'T FOUND AN ANSWER. I UNDERSTAND THERE ARE 2 OTHER 2008 VERACURZ' THAT ARE EXPERIENCING A SIMILAR ISSUE AT THE DEALERSHIP I WORK WITH AS WELL AS OTHERS ACROSS THE COUNTRY---PER THE HYUNDAI ENGINEER TO THE SERVICE MANAGER AT MY DEALERSHIP. NOW I HAVE A CAR A YEAR AWAY FROM BEING PAID OFF AND NO RESOLUTION TO THIS PROBLEM!! IS THIS A RECALL ISSUE? IS THIS SOMETHING THAT NEEDS TO BE INVESTIGATED? DO I---AND OTHERS---DESERVE REIMBURSEMENT FOR HYUNDAI'S FAULTY EQUIPMENT? I BELIEVE THIS TO BE THE CASE. I HAVE BEEN LOYAL TO MY DEALERSHIP, TO SERVICING MY VEHICLE AND CARING FOR MY CAR SO AS TO PAY IT OFF AND HAVE A RELIABLE, SAFE VEHICLE WITHOUT A CAR PAYMENT FOR A PERIOD OF TIME! THIS WAS MY GOAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466992July 23, 2012
ELECTRICAL SYSTEM, ENGINE
ALTERNATOR FAILURE DUE TO LEAK ON VALVE COVER. A KNOWN DESIGN FLAW ON THE SEAL FOR THE VALVE COVER ALLOWS OIL TO LEAK ON TO ALTERNATOR CAUSING FAILURE AND RENDERING THE ENGINE INOPERABLE. THIS COULD EASILY CAUSE A CRASH AND DEATH DUE TO ENGINE STALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466507July 18, 2012
ELECTRICAL SYSTEM, SEAT BELTS, EXTERIOR LIGHTING
BATTERY WARNING LIGHT ON, SEAT BELT LIGHT FLASHING. HAD TO TURN OFF ALL ELECTRICAL COMPONENTS (AC, FAN, RADIO, LIGHTS, ...) AND RUSHED TO THE DEALERSHIP. REPLACED THE ALTERNATOR AT THE DEALERSHIP, WHERE I WAS TOLD THERE'S A DESIGN FLAW WITH OIL DRIPPING ON THE ALTERNATOR AND CAUSING PREMATURE FAILURE. I BELIEVE SUCH A FAILURE, WHICH WOULD'VE DISABLED THE CAR, IS DEFINITELY A SAFETY HAZARD UNDER NOT-SO-UNCOMMON CONDITIONS, SUCH AS AT NIGHT, IN A REMOTE AREA OR UNSAFE NEIGHBORHOOD. FROM ONLINE RESEARCH, IT WILL HAPPEN AGAIN WITH THE REPLACED ALTERNATOR SINCE THE ROOT CAUSE IS NOT ADDRESSED, WHEN IN MOST OTHER CARS, THE ALTERNATOR WOULD STILL BE THE ORIGINAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462971June 25, 2012
ENGINE
TL* THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE AND ALL WHEEL DRIVE WARNING LAMPS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER, WHO HAD NOT BEEN ABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 25,350. . UPDATED 07/27/12 *BF THE CONSUMER STATED AFTER THE VEHICLE'S TOTAL POWER FAILURE THE TSP WAS REPLACED AND THE ECU WAS REPROGRAMMED. UPDATED 08/02/2012. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459233May 22, 2012
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, ELECTRICAL SYSTEM
TRAVELING ON DRY PAVEMENT APPROX. 45 MPH. CLEAR, SUNNY DAY @80F WHEN HAD TO STOP SUDDENLY. THE DASHBOARD LIGHT UP SHOWING "ESC OFF", "ABS" AND "BRAKE" LIGHTS CONTINUOUSLY ON AFTER INCIDENT. NEXT MORNING UPON START UP THE LIGHTS STILL REMAINED ALONG WITH IMPROPER SPEEDOMETER FUNCTION. I DECIDED TO TAKE IT TO THE DEALERSHIP WHERE IT WAS DIAGNOSED AS "HYDROLIC MODULE" FAILURE (P/N 589103J950). THIS RESULTED IN LOSS OF ESC FUNCTION AND OTHER POSSIBLE HAZARDS. BEING AN INTEGRATED PART THIS WILL EFFECT MORE THAN ONE SYSTEM OF BRAKING. THIS IS NOT A CHEAP PART AND VITAL. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443355January 10, 2012
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH AND NOTICED THE BRAKE TRANSMISSION SHIFT LOCK INDICATOR ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. WHENEVER APPLYING THE BRAKE PEDAL, THE BRAKE LIGHTS FAILED TO FUNCTION; HOWEVER THE BRAKE LIGHTS REMAINED ILLUMINATED AFTER THE BRAKE PEDAL WAS RELEASED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 09V122000 (SERVICE BRAKES, HYDRAULIC: SWITCHES: BRAKE LIGHT) BUT THE CONTACT WAS INFORMED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 62,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442508January 5, 2012
SEAT BELTS
THE DRIVER'S SIDE SEAT BELT LOCKED AND CANNOT BE RELEASED SO THAT IT CAN BE USED BY THE DRIVER. THUS I AM DRIVING WITHOUT A SEAT BELT AND LISTENING TO THE CONSTANT PING OF THE REMINDER. THE DEALER SAYS THE ENTIRE MECHANISM MUST BE REPLACED AND THE COST IS NEARLY $600. WHILE I NOTE THAT THERE HAVE BEEN NUMEROUS OTHER INCIDENTS REPORTED ON LINE, THERE HAS BEEN NO RECALL AND THIS IS NOT COVERED UNDER THE ORIGINAL OR EXTENDED WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422794August 31, 2011
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL
NORMAL DRIVING HABITS ON THE 2008 VERACRUZ. AFTER HEARING A LARGE CLUNK GOING SPEEDS VARIABLE FROM 5-45 MPH, THE ACCELERATOR IS UNRESPONSIVE AND VEHICLE IS UNSAFE. RESTARTED ENGINE MULTIPLE TIMES TO WORK "NORMALLY" AGAIN. IT APPEARS THAT HYUNDAI IS AWARE OF THE ISSUE AND SUGGESTS REPLACING THE THROTTLE POSITION SENSOR ($41.00) AND AN UPGRADE THE VEHICLE. THIS NEEDS TO BE A RECALL BECAUSE IF THIS HAPPENS AT THE WRONG TIME, SOMEONE COULD DIE FROM IT. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10412353July 14, 2011
ELECTRICAL SYSTEM
WHILE DRIVING MY 2008 HYUNDAI VERA CRUZ AT 65 MPH ON ROUTE 287 IN THE BEDMINISTER AREA, MY CAR ENGINE LIGHT SUDDENLY CAME ON & THE CAR WOULDN'T ACCELERATE FORWARD. THERE WAS NO POWER GOING FROM THE GAS PEDAL TO THE ENGINE. THIS WAS THE SECOND OCCURRENCE. THE 1ST WAS WHEN I WAS DRIVING TO WORK IN CHATHAM NJ ON JUNE 30TH, SAME PROBLEM, THOUGH I WAS NOT GOING AS FAST, SO THE SITUATION WAS NOT AS DANGEROUS. IT IS VERY SCARY TO HAVE THE CAR SUDDENLY STOP WORKING IN THE MIDDLE OF THE ROAD. AFTER THE GAS STOPPED WORKING THE WHOLE CAR STARTED VIBRATING & I LET THE CAR ROLL TO A STOP ON THE SIDE OF THE HIGHWAY, SHUT EVERYTHING OFF, INCLUDING THE ENGINE. LET IT SIT FOR 2 MINUTES, THEN STARTED THE CAR AGAIN & THE ENGINE LIGHT REMAINED ON, THOUGH I WAS ABLE TO DRIVE IT HOME. WHEN THE 1ST EPISODE OCCURRED I TOOK IT TO MY MECHANIC & HE HOOKED UP A COMPUTER TO THE DASHBOARD & RESET THE THROTTLE. THIS 2ND INCIDENT WAS VERY FRIGHTENING AS IT WAS JUST MY DAUGHTER & I IN THE CAR. WE HAD BEEN DRIVING ON THE HIGHWAY FOR ABOUT 2 HOURS & THIS HAPPENED WITH NO WARNING WHATSOEVER. I WILL BRING THE CAR TO HYUNDAI, BUT SOMETHING MUST BE DONE TO PREVENT THIS. I ONLY HAVE 33,000 MILES ON MY CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368285November 30, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE SUDDENLY LOST POWER AND DECELERATED. SHE ATTEMPTED TO ACCELERATE BUT IT CONTINUED TO LOSE POWER. THE VEHICLE CONTINUED TO MOVE FORWARD BUT NO MORE THAN 10 MPH. THE VEHICLE WAS TAKEN TO A SERVICE STATION AND THE MECHANIC STATED THAT THE TPS (RELATED TO THE TRANSMISSION) MAY HAVE BEEN DEFECTIVE. THE VEHICLE WAS REPAIRED AT THE LOCAL DEALER AFTER IT WAS TOWED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE CURRENT MILEAGE WAS APPROXIMATELY 14,000. THE FAILURE MILEAGE WAS APPROXIMATELY 13,000. UPDATED 5/2/11 *CN UPDATED 12/29/11 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365232November 10, 2010
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL*THE CONTACT OWNS 2008 HYUNDAI VERACRUZ. THE CONTACT STATED THAT WHEN HE ATTEMPTED TO OPEN THE DRIVERS SIDE DOOR HE COULD HEAR THE LATCH SOUND, BUT THE DOOR WOULD NOT UNLOCK AND WHEN HE ATTEMPTED TO USE THE DOOR HANDLE IT BROKE. THE PASSENGER HAD TO OPEN THE DRIVERS SIDE DOOR FROM THE OUTSIDE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WASN'T REPAIRED. THE MANUFACTURER WILL BE CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10364322November 7, 2010
LATCHES/LOCKS/LINKAGES
2008 HYUNDAI VERACRUZ PASSENGER FRONT DOOR WILL NOT LATCH WHEN CLOSED, WHILE DRIVING OR AT A STOP. THE DEALERSHIP HAS BEEN UNABLE TO REPAIR DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361049October 18, 2010
ENGINE AND ENGINE COOLING
08 HYUNDAI VERACRUZ HAD A TOTAL LOSS OF POWER-ACCELERATOR WILL NOT RESPONDED TO COMMANDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352694August 30, 2010
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. WHILE DRIVING APPROXIMATELY 40 MPH THE VEHICLE STALLED AND A CHECK ENGINE LIGHT ILLUMINATED ON THE DASHBOARD. THE VEHICLE WAS DRIVEN ONTO THE EMERGENCY LANE AND SHUT OFF. UPON RESTARTING THE VEHICLE IT DRIVE NORMALLY BUT THE CHECK ENGINE LIGHT CONTINUED TO ILLUMINATE ON THE DASHBOARD. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE COMPUTER SYSTEM WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 13,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341964July 8, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE NORMALLY WHEN SHE ENGAGED THE ACCELERATOR PEDAL. RECENTLY, WHEN ACCELERATING APPROXIMATELY 42 MPH, THE VEHICLE HESITATED AND SHIFTED INTO THE NEUTRAL POSITION. SHE TOOK THE VEHICLE TO AN AUTHORIZED DEALER SEVERAL TIMES WHERE SHE WAS INFORMED THAT THE SOFTWARE WAS DEFECTIVE. THE SOFTWARE WAS REPROGRAMMED FOUR TIMES BUT THE FAILURE CONTINUED TO OCCUR AND BECAME PROGRESSIVELY WORSE OVER TIME. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THEY WERE WORKING ON THE FAILURE BUT OFFERED NO ASSISTANCE WHEN THE COMPLAINT WAS FILED. THE CURRENT MILEAGE IS APPROXIMATELY 38,400. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000. UPDATED 10/28/10 *BF THE CONSUMER STATED THE PROBLEM WITH THE PERFORMANCE OF THE VEHICLE INVOLVED MORE THAN THE AUTOMATIC TRANSMISSION. THE PROBLEM INCLUDES THE ELECTRONIC SOFTWARE OPERATING THE VEHICLE. THE VEHICLE HAS NOT STALLED AGAIN, BUT IT DOES CONTINUE TO ACCELERATE SPORADICALLY. THE CONSUMER STATED DURING HER LAST VISIT, THE SERVICE DEPARTMENT ATTEMPTED TO CORRECT THE PROBLEMS. SHE WAS INFORMED THAT A NEW TRANSMISSION WAS INSTALLED AND THE SOFTWARE WAS RELOADED AGAIN FOR THE ELECTRONICS CONTROLLING THE VEHICLES PERFORMANCE. UPDATED 11/01/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327670April 27, 2010
VISIBILITY:WINDSHIELD WIPER/WASHER
I HAVE A HYUNDAI VERACRUZ 2008. IN THE PAST 2 MONTHS I AM NOW FACED WITH A SECOND INCIDENT WHERE MY WINDSHIELD WIPERS STOPPED WORKING COMPLETELY WHILE DRIVING ON A HIGHWAY IN HEAVY RAIN. THE DEALER HAS EXPLAINED THEY PUT IN A FAIL SAFE MECHANISM TO BACK OUT THE NUT ATTACHED TO THE WIPER ARMS IN ORDER TO PROTECT THE WIPER MOTOR SO IT DOES NOT BURN OUT AS IT IS COVERED BY THE WARRANTY. THE 1ST TIME IT HAPPENED THEY SAID IT WAS DUE TO THE HEAVY SNOWS. WE HAVE NOT HAD ANY SNOW SINCE THEY LAST FIXED IT AND AGAIN WE WERE FACED WITH A VERY UNSAFE SITUATION AS OUR WIPERS STOPPED DURING A PERIOD OF RAIN AND THIS TIME WE WERE ON A MAJOR HIGHWAY WITH 60 MILES TO DRIVE AHEAD OF US. THE DEALER WANTS TO DO NOTHING MORE THAN REPLACE THE NUT BUT SAYS THEY CAN NOT WELD IT TO STAY IN PLACE OR THE MOTOR COULD END UP BURNING OUT. OUR HYUNDAI DEALER IS CAROUSEL HYUNDAI IN WEST CHESTER PA. PLEASE INVESTIGATE THIS BEFORE SOMEONE IS LESS FORTUNATE THAN MYSELF AND ENDS UP IN A CAR ACCIDENT WHEN THIS HAPPENS TO THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326427April 19, 2010
AIR BAGS
AIR BAG WARNING LIGHT COME-ON AND STAY ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320709March 18, 2010
AIR BAGS
TL*THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. WHILE TRAVELING 35 MPH THE CONTACT NOTICED THAT THE AIR BAG WARNING LIGHT APPEARED ON THE DASHBOARD. THE VEHICLE WAS TAKEN TO THE DEALERSHIP TO BE SERVICED; HOWEVER, THE CONTACT IS STILL EXPERIENCING THE FAILURE. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 30,000. UPDATED 5/10/10 *CN THE CONSUMER STATED THE AIR BAG WARNING LIGHT WOULD ILLUMINTE FOR DAYS/WEEKS AT A TIME. UPDATED 09/13/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Veracruz