Hyundai Tucson Complaints (2018)

399 consumer complaints on file.

#11563497January 4, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. There was no further information provided. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559335December 10, 2023
ENGINE, FUEL/PROPULSION SYSTEM
This is the 2nd time I have had a sensor indicator. The first was a knock sensor where my car barely made it across the road. Now another code for intake issues. If my car dies and I get hit Hyundai is liable. I know many people that have issues with their Hyundai dying and are without their cars waiting for repairs for. months and months, but the fact that I have a grandson and my car could die is incomprehensible. These cars need to be pulled off the market.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557015November 27, 2023
POWER TRAIN, ENGINE
I was driving home from a family get together with my husband and daughter in my car. We smelled something burning, and suddenly smoke was coming out of my center console. I pulled over and flames were coming out of the driver side. As soon as we evacuated the vehicle, it burst into flames. There was no warning, nothing lit up on the dashboard to warn me of this hazard. A witness was driving behind us and called 911 when he noticed flames underneath my vehicle right before I pulled over. A police report was filed and it was reported to my insurance agent, it is currently still under investigation since it just happened 2 days ago during a Holiday weekend. My safety and my family's safety was put at risk due to no warning, how fast the vehicle went up in flames, etc. The car was a total loss.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11553978November 7, 2023
UNKNOWN OR OTHER
Catalytic converter failure. Driving and vehicle slowed down while attempting to pass another vehicle in spite of foot being on accelerator. We were nearly hit head on by a semi trailer. Vehicle unable to increase speed over 50 mph. Taken to dealership. Diagnosed with problem with catalytic converter failure. The vehicle has 82,000 miles. Failure occurred suddenly. Vehicle has also been burning oil since June 2022. Dealership and Hyundai have covered nothing and offered no solutions other than to replace catalytic converter at cost of $3,693.35. There are multiple other complaints of exact same issue online and the safety of this vehicle is questionable as vehicle will refuse to accelerate suddenly which results in a dangerous situation for vehicle's occupants.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551984October 26, 2023
ENGINE
Engine failure from spun rod bearings, confirmed by a Hyundai dealership. The 1.6 motor in this vehicle has the same excessive oil consumption issue just like the 2.0 and 2.4 motors, but is not covered under any recall or class action law suit. That oil consumption i believe contributed to engine failure. There were no warning lights or anything until the damage occured.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551910October 25, 2023
ELECTRICAL SYSTEM, SEATS, SEATS:FRONT ASSEMBLY:RECLINER
My automatic seat recliner is stuck and hasn’t worked for quiet sometime now. Also The motor stopped working as I was driving home, So I took it to a mechanic to assess the situation and was told the motor was the issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551014October 20, 2023
ENGINE, POWER TRAIN
The engine has failed in my 2018 Hyundai Tuscon. I was driving the car daily since purchasing in July of 2023. Everything was fine until the first week of October, I had just picked up my son and was getting on the interstate when my check engine light came on and my oil light would flash on and off occasionally not persistently. I had the car checked immediately and there was no oil in the car at all. I added oil to the car, but it was too late the engine had already blown. I drove my son to school the next morning and the car sounded like a lawn mower and was knocking continuously. The dealership has the car now and this is a known problem with this model car. The car could've locked up while I was on the interstate with my child and we or others could have been severely hurt in an accident or car fire if the engine caught fire. The dealership is not offering to remedy the situation even knowing this is a known problem for their cars. There is already a recall for most of these cars but for my engine the cut off stops at year 2017, I think this should be reconsidered and 2018 should also be included in the recall as I have read many testimonials regarding people having the same problem I had, there was no indication anything was wrong with the oil or engine until it was too late.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550788October 19, 2023
ENGINE, POWER TRAIN
As I was pulling out of a bank driveway onto a busy access road my car just died. Lost all power. NO warning bells, no lights on the dash, no warning at all. This could have potentially caused an accident. I could have been hit by another vehicle as my car was dead. Pushed it out of the way of traffic, checked oil and there was none. Ended up having it towed to the dealership. The dealership told me that my engine had failed and would need to be replaced due to cylinder 3 rod bearing failure due to oil consumption (a known problem from this manufacturer).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550812October 19, 2023
ENGINE
The car was making an engine noise and stopped working. My car oil was on level and the oil wasn’t need any change , then was confirmed that the car engine is blown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550334October 17, 2023
POWER TRAIN
CVT Transmission failed under 70,000 miles. The vehicle is available for inspection upon request. My safety was put at risk due to no warning light or indication of this failure from Dick Smith Hyundai in Greenville, SC during a routine maintenance check. The problem has been confirmed by Dick Smith Service Center. The vehicle has been inspected by Dick Smith Hyundai. There were no warning lamps prior to failure. The characteristics of the CVT appeared in 2018 however; the jerking accelerated over time. Dick Smith Service Center stated not to worry the transmission was okay. October 16, 2023 with less than 70k miles I’m being told I need transmission, starter, & fly wheel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546535September 26, 2023
ENGINE, POWER TRAIN
When I accelerate from a stop sign or yield it Jerks and hesitates to accelerate. I have to release the gas and push again sometimes doing this multiple times when this happens daily. I've taken it to Hyundi shops and they say it's a normal chararistic if a Tuscan. It also uses an excessive amount of oil. I am told this is because of the engine. If I go change my oil right at every 3k miles my oil level is well below the minimum line so I have been changing it every 1500 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544898September 16, 2023
ENGINE, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While driving on the highway going up a 6% grade incline, the car stopped accelerating and car engine stalled out. There were no previous warning signs or indications of engine problems prior to this incident. There was no light that alarmed any defect to the car. The car had always driven smoothly. I maintained proper maintenance and regular oil changes.The car only had 65,000 miles on it. The safety of my passengers were at risk due to stalling out on the highway, luckily there was no harm to myself or others on the road. The dealership confirmed that the engine will need to be replaced. The engine has not been inspected by the manufacture. Unfortunately, due to a rebuilt title was declined warranty coverage. The title was rebuilt due to hail damage, no crash or flood damage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544833September 15, 2023
ENGINE, UNKNOWN OR OTHER
Lots of engine oil consumption And transmission since I bought car spend excessive engine oil and transmission fluid as well
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544064September 12, 2023
ENGINE
I am the second owner of this vehicle. Ever since my car had around 60,000 miles on it, at which time I still had extended warranty purchased, I've been having issues with the oil consumption. I started the oil consumption tests, after the first part of the test it was proven that my car was consuming too much oil. During the 2nd part of the oil consumption testing, the dealer ship did an engine combustion cleaning, which supposedly helped with the consumption of the oil. I was back to having the same issue with the engine consuming my oil only 4 months later. So now I am currently doing my second oil consumption testing. At both tests, I was assured that if my engine fail these tests, I will be getting a new engine for my car at no expense to me, and that Hyundai would cover all the costs. I currently failed both parts of the test and got approved for a new engine, but I will be responsible for covering 20% of the cost of the engine (around $1800). It was obvious that my car was having oil consumption issues when I still had my extended warranty (it expired at 72,000) and maybe my extended warranty wouldn't have an issue with covering the cost of the engine just like Hyundai is having issues. I hear and read about so many people having this issue and complaining about Hyundai this is ridiculous. I purchased this vehicle and gave me trust to Hyundai and all I've been having is issues with this vehicle. Also, before starting my second oil consumption testing, my catalytic converter got so clogged up from the engine oil that my vehicle lost power. I drive my car with my child in it, and being on the highway while the car loses power was very dangerous for us. Hyundai should be ashamed for selling people these cars that don't last
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544143September 12, 2023
UNKNOWN OR OTHER
Was told Hyundai is having a problem with motors and it’s burning oil quickly. There are recalls for it but not for my model and year. And my mechanic told me I have the same problem. Hyundai should extend the recall for 2018 Tucsons
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543532September 9, 2023
ENGINE, UNKNOWN OR OTHER
The engine, rod bearing failure, constantly ABS Kits, Engine monitoring system (car is available for inspection). Our safety and others put at risk because the auto stopped dead on Interstate during rush hour traffic barely escaped death and seriously injuries to all travelers close to us. Towed it to a dealer for diagnostic testing who confirmed it's the engine and rod bearing system on report of inspection and estimate invoice. Manufacture told us to take it to a dealership and we took it to Wallace Hyundai of Stuart Florida. The warning was a knocking sound and oil light flickering just before auto began to sliw down to final stop. All took place on August 8, 2023. I have 7 photos to upload but your site is not allowing more than 10 documents. I tried to delete some documents but it did not have a delete function once I uploaded the documents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541620August 30, 2023
ENGINE, FUEL/PROPULSION SYSTEM
The car is having problems excellating when you push the gas it take it a moment to realize the gas is push and it needs to go
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541243August 28, 2023
ENGINE
The contact owns a 2018 Hyundai Tucson. The contact stated while driving 35-40 MPH, the check engine warning light illuminated, and the engine made an abnormal rattling sound. Additionally, the vehicle lost motive power. The contact was able to pull to the side of the roadway. The vehicle was towed to the dealer, where it was diagnosed and determined that there was a piston failure in a cylinder which caused the engine to seize. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and offered to cover 60% of the cost for the repair. The failure mileage was approximately 131,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540530August 24, 2023
SERVICE BRAKES, POWER TRAIN
Transmission is jerking when driving. Brakes are squeaking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538558August 15, 2023
ENGINE
My vehicle is burning 2 1/2 quarts of oil a month , my catalytic converter is clogged due to this, Hyundai is fighting me and will not take responsibility for either. With some research I’ve found they they do know about the issue in thousands of their vehicles and they are refusing to help anyone. I was driving up the road and my speed declined to 8mph & would not go any faster
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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