Hyundai Tucson Complaints (2016)

1,626 consumer complaints on file.

#11619355October 11, 2024
UNKNOWN OR OTHER
Driver side door window stopped working. Not able to close or operate window. Hyundai dealer diagnostic found window regulator inoperable/needs replacement. Two (2) local Hyundai dealers have ordered the regulator and are still waiting for part. Dealer one not able to get regulator after 18 days; Dealer two hoping part will be in after 10 days of ordering.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619232October 10, 2024
STRUCTURE:BODY
In December 2023 I purchased my first car, a 2016 Hyundai Tucsan Limited Edition. The car had approx. 70k miles. After only 9 months, I noticed I was unable to gain access into the rear passenger side door. I quickly ruled out child locks, faulty fuses, and any other issues as directed in the owners manual. The window is still functional. As of today, 10/10/24 Ive had no luck being able to open the door. The mechanic stated it was an issue with the locking mechanism and quoted us for over $1400/$4000. He stated this is a common occurrence with this model. I find this issue with my newly purchased car, that I keep serviced and in perfect condition to be unacceptable. It is a major safety issue for me and my family. I am in school and work full time and I can not afford this type of repair. This type of issue should be recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618425October 7, 2024
UNKNOWN OR OTHER
This is the 2nd window regulator that I’m aware of this car is failing. 3 months ago before buying the car from the dealer they replace the rear passenger side regulator because the window won’t roll down or up. Now 2 weeks ago the front passenger side window stop working and I’m afraid that is the same situation as so many people compliant about this issue on forums and videos online. Also I used to have a 2010 hyundai Tucson and have a problem with the rear passenger door not opening because the latch mechanism and the actuator. Now this 2016 Hyundai Tucson under this VIN number is experiencing the same problem due to a faulty design and cheap plastic products. This car has only over 61000 and can’t believe it have this many issues in the short amount of time. Definitely Hyundai needs to make a recall campaign for this components considering they’re key elements to an egress means of the car on emergency situation. Please help us so many owners to get a response for these issues. Thank you very much.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617800October 3, 2024
ENGINE, UNKNOWN OR OTHER, POWER TRAIN
My backup, my reverse is not working after 30 minutes the car is running.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617990October 3, 2024
UNKNOWN OR OTHER
Right front window motor runs but window does not go up or down
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617991October 3, 2024
UNKNOWN OR OTHER
Left rear door lock will not Release when exterior or interior latch handle Is pulled to open door
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617484October 1, 2024
ENGINE
Random engine failure. Our safety was put at risk because our car randomly stopped working while going 70 miles per hour on the interstate. The problem was confirmed by an independent service center. The vehicle has been inspected by an independent service center. Our check engine light came on and within 10 minutes our car was completely broke down on the side of the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616803September 27, 2024
ENGINE
Ongoing engine problems with an oil consumption issue for the duration of first having the car (2021-2024). That is common with this year of Hyundai. Hyundai Dealership won’t replace engine until warranty is up and you are left with a car that doesn’t run and a quote for a $14k engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616561September 26, 2024
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I had my top engine block (not sure why not a full engine replacement) replaced under warranty June 2023. Shortly after the fix my AC unit stopped working. Once I got my AC unit fixed, about 1.5 months after my engine was not performing. My car would not turn over and when it did, it was in limp mode and would not run properly. I had it towed to dealership who could not find the issue until after they took out of the bay and went to move it, it wouldn't start. They replaced the crankshaft positioning sensor and it wasn't covered under the extended warranty. The top engine block only has 10k warranty which is fast approaching. Took car home and when accelerated past 60 car shakes and when i brake car shakes. Now car cabin smells of gas. All cars with KM are having multiple issues. Dealership not calling back regarding gas issue and has not responded to if they touched my tires. Local Mechanic said all my wheels were unbalanced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616543September 26, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, VEHICLE SPEED CONTROL
I had multiple occasions where the car would blink lates and make screaming noises when acceleration. The vehicle never had a smooth process of stopping and going. When stopped at a light, you could press the acceleration and it idle or not speed up than rev the RMPs and start to catch speed. It was very unsafe, I tried several attempts years ago at getting the vehicle maintenanced but only got rotors repaired from shaking and two other shops stating it was a recall and they could not service or fix the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615910September 23, 2024
UNKNOWN OR OTHER
The vehicle hesitates sometimes starting from stop/idle and sometimes even when the gas paddle is completely pressed it doesn’t proceed and stalls in middle of road or red light and may take more attempts to get it to move further. I read online that there was a safety recall on this same model in 2016 for this exact same problem but I never received recall on my vehicle from Hyundai.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614534September 13, 2024
UNKNOWN OR OTHER
The window regular failed is to weak don't last long Have replaced all 4 and replacing the back one again
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613687September 10, 2024
UNKNOWN OR OTHER
Rear doors not opening regardless of door latch being engaged from the inside or outside handles. Due to being unable to open the rear doors, safety of rear passengers in non-emergency and emergency situations is significantly compromised. A formal recall has not been issued, yet in doing a quick internet search, this issue has been prevalent for years, which is very concerning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613417September 9, 2024
ENGINE
-FIRST DIAGNOSED AS ROD BEARING FAILURE BY INDEPENDENT SERVICE CENTER. SECOND DIAGNOSIS OF ROD BEARING FAILURE MADE BY HYUNDIA DEALERSHIP. -COULD NOT ACCELERATE IN THE MIDDLE OF TRAFFIC, COULD NOT MOVE MY CAR TO SAFETY, TOW TRUCK HAD TO BE CALLED TO MOVE VEHICLE TO SAFETY, FURTHER TOWED TO INDEPENDENT REPAIR SHOP AND THEN TOWED TO HYUNDAI DEALERSHIP. WAS REQUIRED TO PUT MYSELF IN DANGER (IN MIDDLE OF TRAFFIC) TO GET HELP. NO WARNING LIGHTS CAME ON, NO CHECK ENGINE LIGHT CAME ON, AND NO LOW OIL LIGHT CAME ON. -CURRENTLY AVAILABLE FOR INSPECTION AT HYUNDAI DEALERSHIP. -MANUFACTURER DECLINED TO HELP SINCE NO RECALL LISTED FOR MY VEHICLE AND SINCE OUTSIDE WARRANTY PERIOD, THOUGH ALMOST ALL OTHER ENGINE MODELS FOR MY VEHICLE HAVE BEEN RECALLED FOR THE EXACT SAME DIAGNOSIS (ROD BEARING FAILURE). -NO WARNING LAMPS WHATSOEVER TO NOTIFY ME OF ANYTHING BEING WRONG-BEFORE, DURING, OR AFTER MY CAR LOST ACCELERATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613000September 6, 2024
ELECTRICAL SYSTEM
All four window regulators have failed. The plastic gear has totally disintegrated and has had to be replaced. I have noticed that this has been reported by customers numerous times. I hope that we may be reimbursed for the failure of the part since it is very, very common among these models. I have retained all receipts for parts and labor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613018September 6, 2024
LATCHES/LOCKS/LINKAGES
The contact owns a 2016 Hyundai Tucson. The contact stated while the vehicle was parked at the residence, the rear doors on the driver’s and passenger’s sides were not opening as needed after several attempts of locking and unlocking the doors. The vehicle was not towed to a dealer or independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612490September 4, 2024
UNKNOWN OR OTHER
The car door handles are failing to work properly. Initially (June 2024), the passenger side front door required the handle to be pumped twice before it would open. The door would open correctly from the inside only. That problem was corrected. Now (Aug 2024), the driver side rear door handle has failed and the door cannot be opened from the outside or inside. The precise nature of that issue will be determined tomorrow. In June, I was told by the service advisor at Jenkins Hyundai of Ocala [Florida] that Hyundai is aware of an issue with the functioning of door handles (i.e., the actuator) and has extended the warranty from five to ten years for this issue. I my judgment, this is a major safety issue if a door cannot be opened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612257September 3, 2024
POWER TRAIN
loss of power, transmission slipping. unable to get car to move creating hazard. happened 5 times. Diagnosed by dealer as systemic transmission component failure and known issue. many of the same complaints on internet, Code p1921
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611887August 30, 2024
UNKNOWN OR OTHER
Front passenger regulator went out. 1 month later rear passenger and driver rear regulator went out. Currently only have 1 potenworking window with a child under the age of 18 that riders in this vehicle a primary vehicle. Extremely unsafe if there was an emergecy.. Seeing others online having same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611520August 29, 2024
ELECTRICAL SYSTEM
Driver window won’t go up & front passenger window won’t go down.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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