Hyundai Tucson Complaints (2016)

1,626 consumer complaints on file.

#10876286June 23, 2016
UNKNOWN OR OTHER
I HAVE THE 1.7 TURBO ENGINE WITH THE DUAL-CLUTCH AUTOMATIC TRANSMISSION. ON MULTIPLE OCCASIONS, WHEN ACCELERATING FROM A STOP, ENGINE REVS AND CAR DOESN'T MOVE (AS IF IT'S STUCK IN NEUTRAL). TRANSMISSION FINALLY KICKS IN, BUT ONLY AFTER A SCARY COUPLE OF SECONDS - ESPECIALLY WHEN TURNING LEFT THROUGH AN INTERSECTION. MANY OTHER PEOPLE HAVE HAD THE SAME PROBLEM. DEALER SAYS THIS IS NORMAL FOR THIS TYPE OF TRANSMISSION. I SAY IT'S DANGEROUS!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875780June 22, 2016
POWER TRAIN
AFTER STOPPING AT A STOP SIGN, THE TRANSMISSION DID NOT ENGAGE. THE GEARS WERE GRINDING AND EVENTUALLY THEY SNAPPED INTO POSITION CAUSING THE VEHICLE TO LUNGE FORWARD. ON ANOTHER OCCASION, I WAS SLOWING DOWN APPROACHING A TRAFFIC CIRCLE, AS I TRIED TO ENTER THE CIRCLE THE TRANSMISSION DID NOT ENGAGE. FORTUNATELY I HAD ENOUGH MOMENTUM TO PULL TO THE SIDE TO AVOID BEING HIT BY ON COMING TRAFFIC. THE FINAL INCIDENT I HAD BEFORE BRINGING THE CAR IN FOR SERVICE (WHICH IS ANOTHER STORY) INVOLVED AN ATTEMPT TO ENTER A HIGHWAY AFTER SLOWING DOWN, WHERE ONCE AGAIN THE TRANSMISSION DID NOT ENGAGE. ONCE AGAIN I WAS ABLE TO PULL TO THE SIDE TO AVOID A COLLISION. THIS IS DEFINITELY IN MY MIND A MAJOR SAFETY CONCERN AND I AM NOT THE ONLY ONE TO HAVE THIS ISSUE. MY CAR HAS NOW BEEN AT THE HYUNDAI DEALER FOR 60 DAYS "WAITING" FOR A TRANSMISSION TO ARRIVE WITH NO ARRIVAL DATE AVAILABLE OR ETA OF COMPLETION IN THE FORESEEABLE FUTURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875913June 22, 2016
POWER TRAIN
CAR IS A 2016 TUCSON WITH THE 1.6T ENGINE AND DUAL CLUTCH AUTOMATIC TRANSMISSION. ON 3 OCCASIONS WHILE DRIVING IN SLOW TRAFFIC THE CAR WILL NOT MOVE AFTER COMING TO A STOP. THE ENGINE REVS AS IF IN NEUTRAL WITH NO POWER TO THE WHEELS. AFTER 10-15 SECONDS AND SHIFTING FROM PARK BACK TO DRIVE THE ELECTRONIC CLUTCH PARTIALLY ENGAGES ENOUGH TO GET THE CAR MOVING AGAIN, BUT BEHAVES LIKE A MANUAL TRANSMISSION CAR WITH THE CLUTCH PEDAL PARTIALLY DEPRESSED. THE CAR DOES NOT DISPLAY ANY WARNING LIGHTS OR ERROR CODES. TOOK IT TO HYUNDAI DEALER WHO ADVISED IT IS A KNOWN PROBLEM BUT THEY HAVE NO SOLUTION. THIS IS A HAZARD AS IT HAS LEFT ME STUCK IN TRAFFIC UNABLE TO MOVE. UNBELIEVABLE THAT HYUNDAI IS AWARE AND OFFERS NOTHING. GOOGLE SEARCH OF "2016 HYUNDAI TUCSON DCT PROBLEMS" HITS OVER 25K SEARCH RESULTS. I SEE OTHER NHTSA COMPLAINTS ON SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875974June 22, 2016
POWER TRAIN
WAITING AT A LIGHT ON A SLIGHT INCLINE. PUSHED ACCELERATOR ENGINE REVS AND NOTHING. NO POWER IS TRANSFERRED TO THE DRIVE WHEELS. TRIED SEVERAL TIMES. I THOUGHT I ACCIDENTALLY MOVED THE SHIFT TO NEUTRAL. NOPE. TRIED AGAIN AND JUST ENGINE REV, NO MOVEMENT. PUT IN NEUTRAL AND SHIFTED BACK TO DRIVE AND FINALLY GOT GOING. NEXT INTERSECTION I HAD TO MAKE A LEFT AGAINST OPPOSING TRAFFIC AND CHICKENED OUT UNTIL THE LIGHT CHANGED TO RED. SAME [XXX] THING OCCURRED! COULD HAVE BEEN T-BONED AND WHOSE FAULT WOULD IT HAVE BEEN? MINE SINCE THERE IS NO OWNING UP TO THE ISSUE WITH HYUNDAI AND NO INDICATION OF THE ISSUE RECORDED BY THE CAR'S COMPUTER! NO ENGINE LIGHT OR ANY OTHER INDICATION RECORDED BY THE VEHICLE THAT THERE IS A PROBLEM. HOW MANY PEOPLE HAVE ALREADY HAD ACCIDENTS DUE TO THIS ISSUE AND WERE DEEMED AT FAULT BY THEIR INSURANCE? THIS LINK SHOWS EXACTLY WHAT OCCURS. WATCH AND LISTEN. HTTPS://WWW.YOUTUBE.COM/WATCH?V=TCVTR_ZCYRS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875998June 22, 2016
POWER TRAIN
NO DRIVE GEAR OR REVERSE GEAR SOMETIMES AND SPORADICALLY, TAKE OFF FROM DRIVE OR REVERSE. NO POWER ON TAKE OFF IT REVS RPMS.AT AN STAND STILL AT A CORNER OR A RED LIGHT OR IN TRAFFIC ON A BUSY HIGHWAY IT JUST REVS RPMS YOU HAVE TO KEEP TAKING IN AND OUT OF GEAR AND HOPE YOUCAN MAKE IT HOME WITHOUT NO ONE CRASHING INTO THE BACK OF YOU OR CAR LUNGING FORWARD INTO SOME 1 ELSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875708June 21, 2016
POWER TRAIN, UNKNOWN OR OTHER
WHILE STOPPED, WITH CAR IN DRIVE, PRESSING ACCELERATOR ENGINE REVS (4 TO 5 ON THE GAUGE) BUT DOES NOT GO FORWARD. CAR THEN JERKS FORWARD AND THEN FINALLY MOVES. I SAT THRU 3 RED LIGHTS BEFORE THE CAR ACTUALLY MOVED. THIS OCCURS ON CITY STREET THIS OCCURRED ONCE BEFORE BUT THE FORWARD MOTION "CAUGHT" QUICKER THAN THE LAST TIME AT THE SAME TIME THIS OCCURRED THE AC FAILED AS DID THE BLUETOOTH. THE PHONE SAID IT WAS CONNECTED BUT THE CAR SAID IT WAS NOT . THE AC FAN WORKED BUT BLEW HOT AIR. THE AC AND PHONE WORKED AFTER TURNING OFF CAR AT DEALERSHIP. THE TECH AT DEALERSHIP CAPTURED ON VIDEO THE GEAR CLEARLY IN DRIVE AND THE CAR WAS ROLLING BACKWARD. SERVICE CENTER SAID NO ERROR CODES WERE RECORDED. HYUNDAI USA HAS NO INFORMATION TO GIVE ME. CAR HAS BEEN AT DEALER SERVICE DEPT FOR 11 DAYS NOW. CONCERN IS SAFETY OF VEHICLE TO MYSELF AND OTHERS WITH THE SUDDEN ACCELERATION AND CAR GOING IN REVERSE WHILE IN DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875715June 21, 2016
POWER TRAIN
AS I WAS RETURNING FROM LUNCH TO WORK ON A LOCAL HIGHWAY THE TRANSMISSION STARTED TO SLIP AND ACT ABNORMAL. FROM STOPPING AT STOP LIGHTS TO RUNNING THE VEHICLE AT THE POSTED SPEED LIMITS I FELT I WAS GOING TO CAUSE AN ACCIDENT BECAUSE THE CAR JUST ACCELERATED AND SLOWED DOWN. THE RPMS OF THE ENGINE INCREASED AND DECREASED DURING THIS TIME. I AM NOW, VERY CONCERNED WITH MY/MY FAMILY'S SAFETY AND OTHERS ON THE ROAD BECAUSE OF THIS. THIS NEEDS IMMEDIATE ATTENTION BECAUSE MY CAR HAS ONLY 4,000 MILES. THERE ARE OTHER PEOPLE IN THE HYUNDAI FORUMS THAT ARE COMPLAINING ABOUT THIS ISSUE, WHICH MAY NOT BE AFFECTING ALL VEHICLES BUT IT SHOULD BE A MAJOR CONCERN CONSIDERING THE ACCELARATION AND SLOWING DOWN ISSUES I EXPERIENCED TODAY. ONCE I GATHERED ENOUGH COURAGE TO CONTINUE DRIVING DESPITE THE ERROR MESSAGE AND CHECK ENGINE LIGHT (SEE PHOTOS ATTACHED OF ERROR MESSAGE AND CHECK ENGINE LIGHT) I IMMEDIATELY TOOK IT TO MY NEAREST HYUNDAI DEALER. SINCE I COULDN'T WAIT FOR MY CAR I HAD THE DEALER REPRESENTATIVE DROP ME OFF AT WORK. THE DEALER CALLED ME BACK ABOUT 1.5 HOUR LATER EXPLAING THAT THEY RESET THE COMPUTER (WHATEVER THAT MEANS). I PICKED UP MY TUCSON AND IT APPEARS THAT RESETTING THE COMPUTER DID CLEAR THE ERROR AND THE ISSUE BUT I AM EXTREMELY CONCERNED FOR MY LIFE THAT THIS WILL HAPPEN SOMEWHERE ON THE HIGHWAY SINCE MY NORMAL HOME TO WORK AND BACK ROUTE HAS HIGHWAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875729June 21, 2016
POWER TRAIN
ISSUE HAS OCCURRED 6 TIMES. AFTER COMING TO A STOP AT A STOP SIGN ON A CITY STREET, THE VEHICLE WILL NOT ACCELERATE WHEN THE TRAFFIC LIGHT TURNS GREEN. THE CAR IS STILL IN DRIVE AND THE ENGINE RPM'S INCREASE TO 4000-5000 BUT, THE CAR DOESN'T MOVE. IT FEELS LIKE THE PARKING BRAKE IS ON (IT IS NOT) AND DEPRESSING THE GAS PEDAL DOES NOTHING MORE THAN REV THE ENGINE. IT'S LIKE STEPPING ON THE GAS WITH THE TRANSMISSION IN PARK OR NEUTRAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875572June 21, 2016
ENGINE, POWER TRAIN
HYUNDAI TUCSON 2016,1300 MILES. IN HEAVY STOP AND GO TRAFFIC ON GW BRIDGE, TRANSMISSION OVERHEATING WARNING (PULL OVER SAFELY) CAR WOULD NOT MOVE, AFTER 5 HARROWING MINUTES WAS ABLE TO DRIVE, TAKEN TO DEALER, "NEVER HEARD OF THIS BEFORE" COULD NOT FIX BECAUSE NOTHING WRONG. SO MUCH FOR ,100000 MILE WARRANTY. HAVE SINCE DISCOVERED SOMEONE ELSE WENT TO SAME DEALERSHIP AFTER I DID, THE MANAGER,BARRY, SAID"I HAVE NEVER HEARD OF THIS". SO FAR NO ONE HAS BEEN HURT BUT IT'S JUST A MATTER OF TIME. BY THE WAY, ON MY REPAIR RECEIPT THERE WAS A SUGGESTION THAT I LEARN TO DRIVE PROPERLY!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875630June 21, 2016
VEHICLE SPEED CONTROL, SUSPENSION, UNKNOWN OR OTHER
I HAD TO REPLACE THE THROTTLE BODY AND REAR SHOCK AT APPROXIMATELY UNDER 2000 MILES. IT HESITATES BADLY. IT DECELERATES AS I PRESS DOWN ON THE ACCELERATOR. IT HAD LOW COOLANT BEFORE A LONG TRIP SO I FILLED IT UP AS IT ADVISED. WHEN THE VEHICLE WAS HOT THE COOLANT WAS APPROXIMATELY 1/2 INCH TO 1 INCH BELOW THE MINIMUM FILL LINE. AFTER MY TRIP I TOOK IT TO THE CERTIFIED HYUNDAI DEALER SERVICE CENTER FOR TIRE ROTATION AND OIL CHANGE AND THEY ADVISED THE COOLANT WAS LOW AGAIN, BUT THAT THERE ARE NO LEAKS. I TOLD THEM I JUST FILLED IT UP AND SO THEY ARE CHECKING AGAIN FOR LEAKS. IT SLAMMED INTO GEAR AS I WAS GOING ON AN OFF RAMP FROM AN INTERSTATE. IT JERKED AND SHIMMIED LIKE IT WAS GOING TO DIE WHEN I WAS AT A STOPLIGHT. IT IS BRAND NEW. IT SHOULD NOT BE HAVING SO MANY ISSUES AND NO ONE WILL HELP ME WITH IT I JUST KEEP HEARING "THERE IS NOTHING WRONG WITH IT, IT IS JUST THE WAY HYUNDAI DESIGNED THE VEHICLE." HYUNDAI NEEDS TO WORK ON THIS. THERE SHOULD BE MULTIPLE RECALLS ON THIS VEHICLE. IT HAS A POPPING SOUND EVERY TIME I REACH 20 MPH AFTER TAKING IT OUT OF PARK. IT HAS A RATTLE IN THE FRAME/REAR PASSENGER DOOR AREA. NO PLACE CAN FIX THESE SOUNDS. I JUST HAVE TO DEAL WITH IT ALL. IT HAS BEEN NOTHING BUT A NIGHTMARE SINCE PURCHASED IN NOVEMBER 2015. THIS REALLY NEEDS MULTIPLE RECALLS ON IT. I JUST GOT AN EMAIL ABOUT A HOOD LATCH RECALL TOO. NOT EVEN FROM HYUNDAI... FROM CAR FAX. HYUNDAI DID NOT CONTACT CONSUMERS REGARDING THE HOOD LATCH RECALL. THEY SHOULD BE REQUIRED TO. THE DEALER DID NOT CONTACT ME ABOUT IT EITHER. THE DEALER, BOB POYNTER COLUMBUS, IN REFUSES TO SERVICE MY BRAND NEW VEHICLE UNDER WARRANTY AND THEY WILL NOT SPEAK WITH ME AT ALL. THEY WILL NOT TELL ME WHERE THEY OBTAINED MY VEHICLE FROM AS A DEALER TRADE EITHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875269June 20, 2016
POWER TRAIN
I PULLED INTO THE DRIVE THRU LINE AT BANK BEHIND ANOTHER VEHICLE. I PLACED THE TUCSON INTO PARK, BUT LEFT THE ENGINE RUNNING WHILE THE PERSON IN FRONT OF ME PROCESSED THEIR TRANSACTION. WHEN IT WAS MY TURN I MOVED THE VEHICLE INTO PARK AND PRESSED THE GAS PEDAL TO MOVE FORWARD BUT THE VEHICLE DID NOT MOVE. THE RPMS MOVED INTO THE 3000 AND 4000 RANGE BUT THE CAR DID NOT MOVE. EMERGENCY BRAKE WAS NOT ON. VEHICLE WAS IN DRIVE. NO ERRORS OR WARNING LIGHTS ON DASHBOARD. I MOVED THE VEHICLE INTO AND OUT OF PARK AND NEUTRAL SEVERAL TIMES BEFORE THE TRANSMISSION ENGAGED AND ALLOWED ME TO EASE FORWARD. I PLACED THE CAR BACK INTO PARK WHILE MY TRANSACTION WAS PROCESSED. AFTER MY TRANSACTION WAS COMPLETE I PLACED THE VEHICLE BACK INTO DRIVE AND ATTEMPTED TO PULL FORWARD. ONCE AGAIN HIGH RPMS AND ENGINE REVVING VERY LOUDLY BUT NOT MOVING ANYWHERE. I TRIED THE SHIFTING GEARS TRICK SEVERAL TIMES AND IT STILL DID NOT WORK. THE DRIVE THRU LANE HAD TO BE SHUT DOWN WHILE I WAS TRYING TO GET MY VEHICLE TO MOVE. AFTER TURNING IT OFF AND BACK ON A FEW TIMES IT FINALLY WORKED AND I WAS ABLE TO GET INTO A PARKING SPOT. I CALLED MY HUSBAND. HE ARRIVED APPROXIMATELY 30 MINUTES LATER. HE STARTED THE VEHICLE AND DROVE AROUND THE PARKING LOT. HE REPORTED THAT WHEN THE VEHICLE CAME TO A COMPLETE STOP (THOUGH STILL IN DRIVE) HE WOULD THEN ATTEMPT TO ACCELERATE AND THE ENGINE WOULD REV TO HIGH RPMS FOR 3-10 SECONDS BEFORE FINALLY ENGAGING AND CAUSING A QUICK JERKY JACK RABBIT START. EVEN WITH THE DUAL CLUTCH TRANSMISSION, THE PREVIOUS 7,400 MILES DRIVEN IT WOULD ONLY REV TO APPROX 1200 RPMS PRIOR TO ACCELERATING. DECIDED TO TAKE TO DEALERSHIP. CAR TURNED OFF WHILE REMOVING ITEMS. WHEN TURNED BACK ON AND DRIVING TO DEALERSHIP PROBLEM DID NOT OCCUR. DEALERSHIP KEPT VEHICLE FROM FRIDAY AFTERNOON TO MONDAY. THEY STATED THEY WERE UNABLE TO RECREATE AND THAT THERE WERE NO ERROR CODES IN THE COMPUTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875314June 20, 2016
POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS NOT FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874880June 17, 2016
POWER TRAIN
TUCSON WITH 4139 MILES, CAME TO A TRAFFIC LIGHT, STOPPED, WENT TO MOVE, TACH CLIMBED TO 6 GRAND AND TUCSON WOULD NOT MOVE. SHIFTED FROM DRIVE TO PARK A FEW TIMES AND THE TRANSMISSION FINALLY ENGAGED AND THE TUCSON PROCEEDED FORWARD IN A JERKY MOTION BUY FINALLY SMOOTHED OUT. WENT ANOTHER 600+ MILES WITHOUT IT OCCURRING AGAIN. NO CHECK ENGINE LIGHT CAM ON AND NO DIAGNOSTIC CODES THROWN. I CONTACTED HYUNDIA C/C BY EMAIL EXPLAINING THE ISSUE WHICH FROM RESEARCHING, FOUND THAT IT IS NOT AN ISOLATED INCIDENT. THIS IS S SERIOUS SAFETY ISSUE THAT NEEDS TO BE ADDRESSED ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874918June 17, 2016
POWER TRAIN
THE FIRST TIME I WAS AT A RED LIGHT, WHEN IT TURNED GREEN AND I PRESSED THE ACCELERATOR THE CAR WOULD REV BUT NOT MOVE. TRIED A FEW TIME THEN HAD TO GO INTO PARK AND DRIVE AGAIN AND THEN IT WORKED. THE SECOND TIME I WAS BACKING UP FROM A PARKING SPACE AND REVVED THE MOTOR 6 TIMES AND THE CAR WOULD NOT MOVE. HAD TO PUT IN PARK AND THEN IN REVERSE. IT MOVED VERY SLOWLY AND WAS REVVING BECAUSE I HAD TO PUSH ON THE ACCELERATOR MORE THAN I WANTED . I WAS AFRAID BOTH TIMES THE CAR WOULD SHOOT FORWARD (OR BACKWARD THE SECOND TIME). THE SHIFTING IS ALSO STRANGE IN THE CAR, IT JERKS FORWARD WHEN YOU PRESS ON THE ACCELERATOR BECAUSE IT STARTS SO SLOWLY AND THEN SEEMS TO JUMP INTO GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873787June 13, 2016
ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
05/06/2016 @ 1600 COND-RAINY. WHILE AT A STOP LIGHT I PRESSED THE ACCELERATOR AND THE SUV DID NOT MOVE. THE ENGINE REVVED BUT THE SUV DID NOT GO FORWARD. IT SLOWLY ENGAGED AND LURCHED FORWARD AFTER APPROX 3-5 SECONDS. 5/19/2016 @ 1800 COND-RAIN /NOT DRIVEN IN APPROX 4 DAYS. LESS THAN A MILE FROM START AND HAD BEEN DRIVING FOR APPROX 3-5 MINS-WHILE WAITING AT A STOP LIGHT I ATTEMPTED TO ACCELERATE WHEN THE LIGHT CHANGED AND THE VEH DID NOT MOVE. I PRESSED THE ACCELERATOR TO THE FLOORBOARD AND THE ENGINE REVVED FOR APPROXIMATELY 5-7 SECONDS BEFORE THE VEH LURCHED/JUMPED FORWARD AND SLOWLY MOVED. I AGAIN IMMEDIATELY WENT TO HYUNDAI. I WAS GIVEN A LOANER VEHICLE - 2016 TUCSON. 5/21/2016 @ 1350 SAME NON-MOVEMENT WHILE ACCELERATING FROM A STOP OCCURRED W/THE LOANER VEHICLE. IT HAD NOT BEEN DRIVEN IN 2 DAYS COND-RAINY. THIS OCCURRED APPROX 3 MINS AFTER START AND W/IN A MILE. HYUNDAI CORP ARE NOT TAKING RESPONSIBILITY FOR THE ISSUES WITH THIS VEH. 3 SIMILAR ISSUES FROM CUSTOMERS WERE REPORTED TO THIS DEALERSHIP. I DO NOT FEEL SAFE DRIVING THIS VEH OR ALLOWING ANY MEMBER OF MY FAMILY TO DRIVE THIS VEH. IT IS AN ACCIDENT IN WAITING EITHER FROM BEING HIT FROM BEHIND BY ANOTHER VEH OR FROM STRIKING ANOTHER B/C OF THE LURCHING. I HAD TO PUT MY HAZARDS ON AND HOPE THAT I DID NOT GET HIT FROM BEHIND. I AM NOT SATISFIED AND WANT A REFUND FOR BOTH OF THE VEH'S I PURCHASED DUE TO THIS HUGE SAFETY ISSUE. AT RANDOM TIMES, USUALLY FROM A STOP, BUT SOMETIMES WHEN PULLING INTO TRAFFIC, THE VEH DOES NOT MOVE. I CONSIDER THIS TO BE A VERY HAZARDOUS DEFECT. HYUNDAI IS UNABLE TO REPLICATE THE ERROR, SO ENG. ADVISES TO RELEASE THE VEH BACK TO ME, THEY ARE UNAWARE OF ANY SIMILAR PROBLEMS. I WILL NEVER DRIVE ANOTHER HYUNDAI VEH AGAIN B/C IT IS UNSAFE AND THE LACK OF RESPONSIBILITY TO RECTIFY THEIR MANUFACTURING PROBLEM. IT IS NOT A DRIVER'S OPERATIONAL ERROR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873870June 13, 2016
ENGINE
THIS CAR NEEDS TO BE RECALLED AND THE TRANSMITTING REPLACED. IT IS DANGEROUS. FIRST IT WAS THE SHUDDER AND ERRATIC HESITATION STARTING OUT IN 1ST GEAR. LIKE YOU HAVE A CHOICE WHAT GEAR YOU START IN. SO IT'S CRAZY FRUSTRATING. NOW IT HAS ADVANCED TO NOT ENGAGING 1ST GEAR FROM TIME TO TIME. TWICE WHILE IN THE MIDDLE OF A BUSY INTERSECTION. THEN ONCE ENGAGED, THE CAR BURNED RUBBER THROUGH A LEFT TURN TO EXIT THE INTERSECTION. I'M LUCKY TO HAVE NOT HAD AN ACCIDENT OR RAN ANYONE OVER INT HE PROCESS. EVERY TIME I BRING IT TO THE DEALER, THEY TALK TO ME LIKE IT IS THE DESIGN OF THE DUEL CLUTCH AND NOTHING I CAN DO SINCE IT WAS DESIGNED THAT WAY... WHAT?!! I'M TAKING A MORE ACTIVE APPROACH NOW TO KEEP MYSELF OR SOMEONE IN MY FAMILY FROM DYING AS A RESULT OF THIS PROBLEM THAT HYUNDAI IS CLEARLY REFUSING TO ADMIT TO. THERE IS MANY ACCOUNTS POSTED ON THE INTERNET EXACTLY THE SAME AS MINE. THE SERVICE MANAGER SAID THE DON'T READ INTERNET PROPAGANDA.. I JUST CAN'T BELIEVE THIS COMPANY EXISTS IN AMERICA. AND FYI - THE CAR I HAD 10 YEARS PRIOR WAS THE 2006 HYUNDAI TUCSON. THEY REBUILD THE 2016 AND THIS IS WHAT I GET FOR MY LOYALTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873979June 13, 2016
ENGINE, FUEL/PROPULSION SYSTEM, SEATS
"TAKATA RECALL" -THE TRANSMISSION DOES NOT ENGAGE AT THE PROPER TIMES. HEADRESTS MAKE YOUR HEAD BEND SO FAR FOWARD YOUR CHIN IS ALMOST TOUCHING YOUR CHEST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873750June 12, 2016
ENGINE, VEHICLE SPEED CONTROL
REPORTED HESITATION WHEN TRYING TO ACCELERATE FROM A STOP, IN TRAFFIC, OR WHEN EXITING A TURN. SERVICE TECH ACKNOWLEDGED AS DID THE SALES TEAM THAT THEY EXPERIENCED THE ISSUE IN THE VEHICLE BUT SINCE THERE ARE NO RECALLS THAT APPLY TO THE VEHICLE THERE IS NOTHING THEY CAN DO UNTIL CORPORATE DECIDES TO ADDRESS THE ISSUE. HAVE HAD SEVERAL TIMES WHEN THE VEHICLE WOULD NOT ACCELERATE WHEN TRYING TO MERGE WITH TRAFFIC AND HESITATES OR LUNGES WHEN COMING TO A STOP SOME TIMES. CONTINUES TO HAPPEN WHEN DRIVING SINCE FIRST PURCHASED ON 5/21/2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873657June 10, 2016
POWER TRAIN, SUSPENSION
I HAVE 4000 MILES ON THIS CAR AND ALREADY HAVE HAD IT IN THE SHOP 5 TIMES! TRANSMISSION- IS VERY JERKY, DOESN'T HAVE PICK UP MOST THE TIME, DOESN'T SHIFT RIGHT AWAY IT TAKES A MOMENT TO KICK IN WHILE RPM'S ARE JUMPING. HESITATION FROM A DEAD STOP, ONCE AT A DEAD STOP AND YOU SLOWLY TAKE FOOT OFF BREAK THE RPM'S DROP AND THE CAR SHUTTERS AND FEELS LIKE ITS GOING TO DIE! DEALER SAID ITS NORMAL FOR A DUAL CLUTCH BECAUSE ITS LIKE A MANUAL AND THAT I NEED TO DRIVE 2 FOOTED OR DEAL WITH IT. I ALSO HAD IT TO DEALER SAY PRIOR TO THIS TIME, IT'S BECAUSE THE DUAL TRANSMISSION IS STAYING IN SECOND GEAR AND THAT'S NORMAL AND THAT'S WHY IT FEELS LIKE ITS GOING TO DIE. TRANSMISSION NEVER SHIFTS THE SAME.. WHEN IN ECO IT WORSE AND WHEN IN SPORT MODE IT VERY JERKY AND THE SHIFTING IS AWFUL AND NEVER SMOOTH. BOTTOM LINE IS THIS.. FEELS LIKE THE TRANSMISSION HAS NO IDEA WHEN TO SHIFT AND OR HOW TO SHIFT. THE RPM'S GO UP BUT THE CAR DOESN'T SEEM TO PICK UP SPEED LIKE IT SHOULD AS FAR WHERE THE RPM'S ARE AT, ALWAYS REVS UP BEFORE IT WILL EVEN MORE. ALSO WHEN AT HIGHWAY SPEEDS IT TAKES A LOT TO KICK IT DOWN TO PICK UP SPEED WHICH IS VERY DANGEROUS. THE VIBRATION AT HIGHER SPEEDS IS HORRIBLE . HAD TIRES ROTATED AND BALANCED 2 TIMES ALREADY AND IT TILL HAS NOT FIXED THE PROBLEM. DEALERSHIP DOESN'T SEEM TO FIND T TO BE THAT BIG OF A DEAL. HWY SPEEDS THE CABIN SOUND LIKE YOU HAVE ONE WINDOW OPEN AND YOU GET THAT SOUND OF BEING IN A TUNNEL. SINCE DAY 1 WHEN PUTTING CAR IN REVERSE AND THEN TO DRIVE, THERE IS A CLUNKING POPPING SOUND FROM THE BACK OF CAR AFTER IT HITS ABOUT 20 MPH. HAD THAT LOOKED AT 3 TIMES AND THEY CAN'T FIGURE IT OUT. IT IS MUCH LOUDER AND MORE OFTEN NOW WITH MORE MILES DEAL SAYS ALL MY PROBLEMS ARE NORMAL AND NOTHING THEY CAN DO BUT TO DEAL WITH IT. WORST CAR I HAVE EVER OWNED!!!!! HAD IN SHOP 6 TIMES ALREADY IN 9 MONTHS AND HYUNDAI WILL DO NOTHING TO HELP . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873526June 9, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, POWER TRAIN
PURCHASED JANUARY 2016 - LIMITED AWD WITH FACTORY INSTALLED TOW HITCH. IMMEDIATELY NOTICED FLICKERING INTERIOR LIGHTS AND BOTH HEAD LIGHTS LEAKED, ONE SIDE HAS BEEN REPLACED. LATER ON DEVELOPED HARD START UPS, SHIFTING AND ACCELERATION ISSUES. ALONG WITH INTERMITTING FRONT SAFETY SENSORS AND A GLITCHING CENTER CONSOLE/BACK UP CAMERA. 7,500 MILES IN THE AC STOPPED WORKING FROM FREEZING OVER. TOOK TO DEALER WHILE ON VACATION AND DISCOVERED A MELTED FUSE BOX COVER AND BURNT TOW HITCH/ECU WIRES WITH AN ABUNDANCE OF CORROSION. DEALERS COULD NO CONFIRM RESPONSIBILITY OF THE TOW HITCH HARNESS, CLAIMED IT WAS NOT FACTORY INSTALLED WHEN IT WAS FACTORY INSTALLED AND EVEN ON THE ORIGINAL WINDOW STICKER. WE CALLED HYUNDAI CORPORATE EVERYDAY FOR OVER A WEEK BEGGING FOR HELP WITH NO CALL BACKS. ROADSIDE WOULD NOT COVER A TOW TO THE SELLING DEALER. ENDED UP DRIVING OURSELVES AN HOUR SOUTH TO THE DEALER WHERE IT WAITS FOR A HYUNDAI ENGINEER TO FLY IN AND LOOK AT IT. THERE ARE RECALLS FOR THIS WIRING HARNESS IN OTHER MODELS, THE DEALER WASN'T EVEN ABLE TO ORDER A REPLACEMENT PART BECAUSE IT WAS DISCONTINUED. WE WERE NEVER NOTIFIED OF THIS AND THERE ARE NO RECALLS CURRENTLY OUT FOR OUR CAR. WE CONSIDER THIS A LIFE THREATENING ISSUE AS THE MELTING WIRES ARE A SERIOUS FIRE HAZARD ALONG WITH THE UNRELIABLE TRANSMISSION AND SAFETY SENSORS.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

← Back to Hyundai Tucson