Hyundai Tucson Complaints (2023)

182 consumer complaints on file.

#11547006September 27, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving on the highway at 60/70 mph and there was nothing in front of my car. The brakes went on for a second stopping the car abruptly and I swerved. This happened once more. It then happened another time on a turn as I tried to regain control of the car it swerved from side to side and almost got into an accident or spun out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546592September 26, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2023 Hyundai Tucson. The contact stated while driving at 55 MPH with the cruise control activated, the Forward Collision Avoidance Warning system activated, and the vehicle inadvertently applied the automatic braking before releasing. The contact stated no other vehicles or objects were nearby. The Forward Collision Avoidance warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546450September 25, 2023
POWER TRAIN
The contact owns a 2023 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V526000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545718September 20, 2023
FORWARD COLLISION AVOIDANCE: WARNINGS, ENGINE, SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
The contact owns a 2023 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the ABS, check engine, low oil pressure, and Forward Collision Avoidance warning lights illuminated. The vehicle was taken to the dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 6,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545046September 17, 2023
VISIBILITY/WIPER
Since the day I took possession of the car there is a bad visibility situation with the windshield. It happens only when the sun is low in the sky and shining directly toward the windshield. Under those conditions the entire windshield has millions of dense specks or sparkles that impair visibility. I have already determined that this is NOT due to any contaminants/sap/dirt on the inside or outside of the glass. This is NOT due to any sandblasting of the outside of the glass. It is IN the glass, perhaps in the lamination. The dealer, once he determined that it is not due to any pitting, denied any responsibility, warranty, or concern. It is impossible, as far as I know, to reproduce this problem once the sun is high, so I cannot prove it to the dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544788September 15, 2023
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
When driving the car and stopping at red lights, stop signs, or any other stops in traffic on roads and expressways, the car engine randomly dies and cannot restart between 3 and 10 mins. There is no warning when this is about to happen – the car engine simply dies and dashboard lights come on. There is no response from the car after shifting in Neutral or Park by pressing the start button with foot on brake. After some amount of time, the car will start. There is no warning before this is going to happen. The dealer (Patrick Hyundai) has inspected the car three times and has not been able to reproduce the problem as this happens randomly. They told me on my third visit to not bring the car back as they don't know what the problem is. The first time this happened was 4 months after I owned the car and has happened in excess of 6 times I now fear for my life when I drive this car. I was almost hit twice. I was stopped on a busy main street at a red light when the light turned green and all cars drove away and the truck approaching me assumed I would drive also but couldn’t because the car was stalled in the middle of the road. The truck veered away as last second to avoid my stationary car. The 2nd time was on expressway during traffic when stop and go driving was occurring and my car engine died again. As in previous case, vehicle behind me anticipated I would move forward like other cars but couldn’t and stopped inches from back bumper.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544350September 13, 2023
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
I was driving at normal speed and all of a sudden the vehicle accelerated to a high speed. Took to dealer with all the other issues and they could not create the problem. They are trying to blame it on me for have two sets of mats. Also navigation unit is not the correct unit in car. When I apply the brake to stop it seems as if the frame is creaking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541425August 29, 2023
UNKNOWN OR OTHER
Trunk door opens by itself. This has happened after exiting vehicle at least 3 times when vehicle is parked. Has not happened while moving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540465August 24, 2023
POWER TRAIN, FUEL/PROPULSION SYSTEM
When vehicle is just slightly moving and the accelerator is depressed, the vehicle does not respond, zero acceleration. This issue is repeatable and poses a hazard when cross traffic is coming. Wether in Eco, Smart or Sport mode, it has this non-accelerating issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536810August 6, 2023
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
This is copy and pasted from your site. Hyundai does not have a recall ready, so I am filing a complaint. Is this the correct action? THE TRANSMISSION ELECTRIC OIL PUMP FOR THE IDLE STOP & GO SYSTEM (ISG) IN THE SUBJECT VEHICLES MIGHT HAVE BEEN ASSEMBLED WITH PRINTED CIRCUIT BOARDS (PCB) THAT WERE DAMAGED DURING MANUFACTURING BY THE OIL PUMP CONTROLLER SUPPLIER. A DAMAGED CAPACITOR ON THE PUMP CONTROLLER PCB COULD IMPACT ELECTRICAL OPERATION LEADING TO HEAT DAMAGE TO THE ELECTRIC OIL PUMP CIRCUIT BOARD, CONNECTOR, AND WIRING HARNESS. THE HEAT DAMAGE AT THE PUMP INCREASES THE RISK OF A VEHICLE FIRE IN ADDITION TO A POTENTIAL CONTROLLER AREA NETWORK (CAN) COMMUNICATION DISRUPTION FOR MULTIPLE ONBOARD CONTROLLERS. Thanks for your time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532316July 14, 2023
ENGINE
The contact owns a 2023 Hyundai Tucson. The contact stated while driving 45 MPH, the oil warning light illuminated. The contact pulled over and checked the oil level and became aware that there was no oil in the engine. The contact added oil however, the failure recurred. The vehicle was towed to the dealer and the dealer confirmed that there was no oil in the engine however, the cause of the failure was not found. The vehicle was not repaired. The manufacturer was contacted and stated that an oil consumption test needed to be performed. The failure mileage was 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531586July 11, 2023
POWER TRAIN
My suv is a hybrid. I slowed down before making a right turn to check if it was clear before continuing with the turn. I see one car and its pretty far away. My gas engine switch off to go into EV. I step on the gas and my suv goes no where for about 5 seconds. Now the car down the street is approaching me fast. Finally the gas engine kicks on my suv started moving. The other car honk and went around me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531594July 11, 2023
ENGINE
Oil pan leak. A lot of owners aren’t aware their oil pan is leaking cause the dealer offer a 3 years complimentary service. I only notice mine is leaking cause I changed my own oil now. Dealers won’t fix anything under warranty unless customer tell them. Hyundai mechanic on YouTube say it’s a common problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531210July 9, 2023
UNKNOWN OR OTHER
I was driving on I95 and all of sudden the truck started sputtering and shut off. I turned off and back on , it would not go. Then the engine light came on. There was also smoke coming from the tail pipe when I tried again to start it. Back in December 2022, I was driving and the truck cut off and would not start at all. It was diagnosed as the Ignition coil being the problem. This horrible, both times could have been worse because of it cutting off while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530661July 6, 2023
AIR BAGS, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
When the vehicle was started the SRS light remained illuminated and when driving the vehicle over 40 MPH the abs, traction control, collision avoidance, and start-stop lights on the instrument cluster come on and remained on. The adaptive cruise control, nor the button for the start-stop deactivation work. The vehicle has just over 500 miles on the vehicle and is less than a week old.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530030July 2, 2023
UNKNOWN OR OTHER
AC system is not functioning properly. Having the car on for 20 minutes, Ac system does not kick in allowing the car to cool properly. This happens when Temps are above 95 degrees. This is an issue as it could lead to someone passing out as someone is driving a car. As the Temps of outside and inside of the car compound as the cabin can't cool down. Serious issue as a car should cool down with 5 to 10 minutes. Car rarely blows cold air and ahould not be operated in hot environments.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529652June 29, 2023
VISIBILITY/WIPER
Car is 7 months old. We had it less than 2 weeks and a rock hit the windshield and caused a crack, which we had professionally repaired the next day. 3 weeks later another small rock hits the windshield and it cracks to the point we have to have it replaced. 5 weeks later another small item hits the windshield and it cracks and we have to have it replaced again. Today, a small rock hit the windshield and caused a crack that we will be having repaired tomorrow. I have never had a car where we had to have a repair or replacement of the windshield more than once every 1-2 years and this is the 3rd windshield in the car in less than 7 months. My insurance has covered the costs so far except for the time and trouble of me having to take time off of work to go to the windshield place and have it repaired or replaced. I complained to the Hyundai dealership about this situation and the service manager told me "maybe you should drive on a different road". We drive this car 2 times a week on well traveled paved freeways. This is insane and makes me concerned that the glass is too thin potentially being a danger in the case of an accident. Plus when you pay 45k for a car, you would expect the windshield to last more than a month at a time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529217June 27, 2023
ENGINE
On 6/26/23 I was driving the Tucson. I was stopped at a light in traffic waiting for the light to change. Suddenly the icons on the dashboard turned red and started flashing. A message “Engine Off” displayed and the engine turned off. I was able to turn the vehicle back on and was able to drive. The automatic shut off of the engine while driving presents a safety risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527826June 20, 2023
STEERING
Power steering failed DURING vehicle operation while car was moving at speed. Steering wheel became excessively difficult to turn, severely limiting control of the vehicle and rendering the vehicle undriveable. Vehicle displayed DTC codes C168886 and C241396. These codes appear to be indicative of a failure of one or all of the power steering system wiring, motor, and electronic control unit.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527493June 17, 2023
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Unknown what fails. After driving approximately 30 minutes on a highway, car suddenly stops accelerating and bucks a bit as it slows. Must turn off car and turn it back on to accelerate again. Happens on the highway frequently. Very dangerous as there’s no way to accelerate. Only stop. It’s like it can’t find a gear and the engine revs. It happened 6 times during a 2.5 hour drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Tucson