Hyundai Tucson Complaints (2017)

1,095 consumer complaints on file.

#11664285June 2, 2025
ENGINE
I was returning home from a 224 mile trip. I was driving 65mph with the AC on low. Vehicle started slowing and losing power. I pulled over at the next possible location when I noticed the engine light was blinking then stayed solid yellow. I tried to rev the engine a few times only to be met with engine shutter and misfire. Had to have the vehicle towed the remaining 65 miles home. Took the vehicle to my mechanic where he stated cylinder 3 and 4 misfiring and told me this is a common problem with this vehicle. After doing my own investigations, I see this vehicle has an extensive history of the same problem from several other people. But yet no recall.... Why?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663457May 28, 2025
ENGINE
The contact owns a 2017 Hyundai Tucson. The contact stated while driving 35 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The vehicle hesitated, and the contact pulled over to a parking lot. The check engine warning light illuminated. The vehicle was taken to O'Reilly's and was diagnosed with spark plug failures. The vehicle was taken to Meineke, where it was diagnosed and determined that the engine had failed and needed to be replaced. The vehicle was towed to the dealer where it was confirmed that the engine had failed and needed to be replaced. The engine was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663053May 27, 2025
ENGINE
It is my belief that the engine is failing or has something wrong, due to an engine recall. I started having issues with acceleration and took it to a local mechanic who advised it was an engine issue and needed to be taken to the Hyundai dealer asap. As of today, May 27, 2025, it was taken to Autonation Hyundai in Columbia, SC who is alleging that all engine recalls related to my vehicle are not covering any engine issues. I have had this car for quite a while and have never had any issues until now. Multiple diagnostics have been performed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662120May 20, 2025
ENGINE
There is an excessive engine oil consumption on the 1.6L turbo charged motor. Motor oil is completely depleted between recommended oil changes. It is a necessary to add roughly 1qt of oil per 1,000 miles driven, between oil changes, in order to maintain safe oil levels. No signs of leakage, therefore oil is burning at an unsafe rate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661957May 19, 2025
ENGINE
In February of 2025, my oil lamp warning light came on. My husband checked the oil dipstick and noticed that it didn't have any oil on it. There was a visible burn mark as well. I called my local Hyundai dealer to schedule an appointment to see why my car was burning oil like that as it was not due for an oil change. The appointment was made for February 20, 2025. My car at that time had 79,803 miles on it. The Hyundai dealer suggested performing an engine combustion cleaning service, per Hyundai, to see if it would "fix" the problem. They also went ahead and did an oil change. After these services were done, I was told to bring the car back in after 1,000 miles. Hyundai's guidelines are that they allow 1 quart of oil loss per every 1,000 miles. I brought the car back to the Hyundai dealer after 1,000 miles and that was in April of 2025. I was told that my vehicle passed the inspection. The oil level on the dipstick was in the "normal range." After a few weeks, my husband checked the oil level again just to make sure the engine wasn't burning any additional oil since we were not convinced that the engine combustion cleaning service solved the problem. He checked it on May 11, 2025. The dipstick showed that it was below the L. I called the Hyundai dealer once again, and they were able to get me in on Tuesday, May 13th. My mileage was 81,792 on the day I brought it back in. They confirmed that it had burned over 2 quarts of oil in less than 2,000 miles. That is more oil consumption than Hyundai "allows" per their 1 quart of oil for every 1,000 miles rule. The dealer put in a request to Hyundai for a new engine replacement and I was denied due to my vehicle having no warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661169May 15, 2025
STEERING
The power steering of the vehicle suddenly stopped working. We had the car towed, and after inspection we were told that the steering column had failed. We were expected to purchase a new original part from Hyundai, which we did. After waiting a week, we were told that the replacement that was sent did not work and was defective. This has happened again and again, and we are currently waiting for our 4th part from Hyundai. Hyundai corporate told our auto shop that they "opened a case" to see why these parts are defective. I'm hoping that they eventually get to the bottom of this and can fix our Tuscan. We were lucky that our steering column failed on the driveway at our home, but I would imagine it could case quite a bad accident if power steering went out suddenly on someone else.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661029May 14, 2025
ENGINE
1)Component that failed: Engine 2)Driving 75 miles on the interstate in traffic and suddenly losing speed was very dangerous. 3)Yes, the issue is still occurring, even worse now as my vehicle shakes just starting the engine. 4) The mechanic has inspected, diagnosed and attempted to repair. However due to the condition of the engine, and the cost of replacing it; fixing may not be an option. 5)The engine light began flashing and then went off; then back to steady on. I purchased this 2017 Hyundai Tucson used just 4 years ago. Everything seemed to be working just fine, I've had regular oil changes. On Saturday, May 10, 2025, as I was driving on the Interstate with my cruise control set, I began to lose power and my speed slowed. I took my car off of cruise control and pushed on the gas pedal to gain speed and my car started to shake and it struggled to pick up speed. My mechanic has changed the spark plugs and performed a BG upper engine induction cleaning; did compression testing and leak down testing. He found that cylinder 4 has no compression. In addition to that, he noticed there was oil on the spark plug. I had my oil changed 3 months ago, and less than 3,000 miles - my engine is burning up the oil to the point where the oil level is extremely low. I have now found out that this is a known issue with this type of vehicle. I'm told it's $10,000 to replace the engine. I have no warranty coverage since I'm not the original owner. I was not aware of the class action lawsuit that was settled last year. I'm extremely upset that Hyundai has not recalled ALL the engines for this make and model of vehicle as it seems EVERYONE has had engine problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660881May 14, 2025
ENGINE, LANE DEPARTURE: BLIND SPOT DETECTION
Blind spot warning stopped working due to electric issues. Engine started miss firing causing a turn over issue and loud knocking. Brought to auto shop and was diagnosed that engine is failing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658769May 4, 2025
ENGINE
Purchased this in June of 2024. Ran fine until August 19th 2024 when I was returning to work from my lunch break. I went home for lunch and everything was fine. On the way back, I was pulling out into highway speed traffic and while merging, the engine just stopped. No warning lights or anything. It just stopped running. The vehicles behind me luckily were able to see what happened and get around me without incident. Once I was able to coast back to a safe area, I proceeded to try to restart it with nothing but a click as a response. Tried a few more times with same result. Called roadside assistance and proceeded to check under hood. Found oil stick barely showing any oil when just under 2 months ago it was full, and I had not seen any warning light indicating low oil. Took oil cap off and felt what was inside and found metal shavings in oil. Roadside showed and pretty much confirmed the metal shavings and my worst fear. Still had it taken to a Hyundai dealership where they told me the motor was seized at it would be $13,200 to fix. Asked about the existing class action suit and pretty got told my engine wasn't part of it. After looking at all the complaints here, not seeing how they CANT classify this as a major issue. Still fighting with dealership I purchased from to get something done.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658067May 1, 2025
POWER TRAIN
The transmission failed, and it's only at 70k. This was only diagnosed AFTER being told that my dual clutch was faulty. I had that replaced, only to be told that my actuator was faulty and NOT the clutch, after haviing paid for the replacement. Now, the vehicle will barely move with rpms through the roof. So not only was Ithe vehicle misdiagnosed TWICE, the cost of repairs was sky high! This could have been avoided. I contacted the dealerships, at they advised that they did everything as hyundai instructed them. Well, hyundai was wrong, and now my vehicle doesn't even work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657287April 28, 2025
ENGINE
No compression in one of the cylinders, oil blow by, oil consumption approx 1 quart per 1000 miles. Now has developed a serious miss in cylinders 2 and 4 and is undrivable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657292April 28, 2025
ENGINE
I was driving home from the store a short distance from my home. The check engine light came on, the car ran rough, lost power and would not accelerate. I was able to get home. My husband checked the oil; it was 2 quarts low. He previously changed the oil 3000 miles prior. He connected a code reader and it read "DCT 1326". I drove slowly on the berm of the road & able to get home. Had I been on an interstate, my life could have been endangered. Top speed a rough 30-40 mph. After my internet search it appears that oil consumption and engine loss is a common problem. My car has less than 60K miles. No prior history and oil changed every 5K miles.I am very upset about the lack of responsibility on Hyundai's part. This is our 3rd Hyundai and we were loyal customers. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657363April 28, 2025
ENGINE
Oil consumption issues upon oil change no oil registered at all. It was confirmed no leaking and was advised to contact due to recall on this motor using oil. Also advised to request request a motor replacement due to this vehicle already showing signs of this issue to assure it doesn’t lock up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656869April 25, 2025
ENGINE
My car became disabled due to engine failure on the highway. My vehicle is no longer drivable. My warning lights did not come on prior to the incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656244April 23, 2025
ENGINE, VEHICLE SPEED CONTROL
Sole owner of 2017 Hyundai Tucson with approx 55,700k miles. Check engine light on and car not accelerating properly. Had same acceleration problem a year ago without engine light, Hyundai dealership stated I needed software update on anti judder gds, update was completed by Hyundai and the issue has reoccurred.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656092April 22, 2025
ENGINE
The engine is failing. Our vehicle continues to experience tremendous oil consumption and it's all of a sudden gone into "limp mode" where we lose engine power even after the knock sensor recall update was performed. No check engine lights, no indication of what's happening and it just loses power on the highway as well as city streets. It's a danger to everyone around us and it's a danger for us as we try to drive the vehicle. The dealer / Hyundai had us do 2 oil consumption tests but would not do anything to fix the issue. They informed us they needed to replace the engine after the first oil consumption but then they backed off of that and didn't fix the issue. It’s just gotten worse. We also had a transmission service done and they said the transmission looked fine. We took it in for a diagnostic just after this as the power issue began in "limp mode" where we lose engine power. They are trying to say it needs a new transmission but with the known issues with the Hyundai oil consumption and engine issues where the vehicles go into power loss / limp mode, we’re reporting this issue for our safety and the safety of the community as it’s unsafe to drive this care. We hope you will push Hyundai to do a recall for the engine not just for us but for all Hyundai Owners who are dealing with the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656168April 22, 2025
ENGINE
Engine experienced a catastrophic failure. Driving (normal commute) and clicking noise start coming from the engine. Got louder over a short time, but no dash waring lights came on. Further along the check engine light came, and when it started flashing I pulled over and called for roadside assistance (tow). No other warning lights came on. Engine temp read normal throughout. After the dealer service team reviewed, said the engine block was cracked and metal noted in the oil and filter. I contacted Hyundai USA to see if they would cover engine replacement. After a few days of review and back and forth with the dealer, they declined any claim. Dealer service rep quoted us approx $20k for engine replacement. We opted to sell to salvage company and now need to buy another car. Just over 66,000 miles and complete loss.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654236April 12, 2025
ENGINE, POWER TRAIN
Car is burning oil. Oil change done at 3k and no oil in vehicle at all. Transmission shakes violently on start up and first movement and slips shifting gears. No response sometimes when pressing gas pedal to go
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653966April 10, 2025
ENGINE
Car went into limp mode on the highway because of high oil consumption. Car came to a complete stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653471April 8, 2025
ENGINE
While driving down the interstate the vehicle would not accelerate and the RPMs were fluctuating. We were luckily near an exit and were able to pull into a gas station. The check engine light came on. Once we parked the engine stalled and we were not able to restart. We had the vehicle towed to a AAA certified mechanic, they stated there was no oil and that the engine needed to be replaced. We did not receive any low oil indicators for the vehicle. We had the vehicle flat bed towed back to our home town where a 2nd mechanic indicated that there was still some oil in the vehicle but that the engine would need to be replaced. The VIN for this car shows no engine recall but this appears to be the same issue that has resulted in Hyundai engine recall with the 2.0 vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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